CRM & AI Operations Executive

Attention immediate joiners!!

We are looking for someone who is articulate, tech-savvy, customer-focused, and comfortable working with AI and CRM technologies. The candidate should be able to communicate confidently with US clients while managing technology-driven business processes efficiently.

Key Responsibilities

• Communicate professionally and confidently with US-based clients through calls, emails, and online meetings.
• Understand client requirements and provide timely and effective support.
• Manage and maintain customer information, activities, follow-ups, and records within the CRM.
• Work with CRM systems to track leads, customer interactions, tasks, and opportunities.
• Use AI tools and technology solutions to improve productivity, research, communication, and workflow efficiency.
• Assist in identifying technology-based solutions for day-to-day business requirements.
• Coordinate with internal teams to ensure smooth execution of client requirements.
• Prepare reports, maintain accurate records, and follow up on pending activities.
• Learn and adapt to new AI tools, CRM platforms, and technology as required.
• Ensure a high level of professionalism and responsiveness while dealing with US clients.

Candidate Requirements

• Excellent verbal and written communication skills in English.
• Strong confidence in speaking with international/US clients.
• Good understanding of AI tools, emerging technologies, and digital platforms.
• Familiarity with CRM systems such as Salesforce, HubSpot, Zoho, or similar platforms.
• Good computer and internet skills with the ability to quickly learn new software.
• Strong organisational and follow-up skills.
• Ability to understand client requirements and communicate solutions clearly.
• Proactive, adaptable, and willing to learn new technologies.
• Ability to work independently as well as collaboratively with a team.
• Prior experience in US client handling, customer success, sales support, technical support, CRM operations, or AI-enabled business processes would be an advantage.

Work Schedule: Monday to Friday (night shift only)

Interested candidates can contact 98105 89370

Pay: ₹35,000.00 per month

Application Question(s):

• How comfortable are you communicating with US clients over calls and emails?
• Which CRM platforms have you worked with?
• Which AI tools have you used professionally or personally?
• How comfortable are you learning and using new AI or technology tools?
• Do you have strong communication skill in English?
• Are you immediate joiner?
• Do you have prior experience working with US or international clients?

Work Location: In person