Human Capital Operations Specialist

Human Capital Operations Specialist

Diaverum is a Swedish-born, multinational healthcare organisation providing life-enhancing renal care to patients with chronic kidney disease. With more than 15,000 employees across 25 countries, and over 1,400 colleagues in 33 cities and towns across the Kingdom, we combine global experience with strong local presence. Our vision is to transform renal care by broadening access to high-quality kidney care. This is enabled by our standardised care delivery model, continuously evolving digital and AI capabilities, and people who care with competence, passion and inspiration.

At Diaverum Saudi Arabia, Human Capital Operations is more than administration. It is the backbone that allows our people, clinics and leaders to focus on what matters most: delivering safe, reliable and high-quality care to our patients.

We are looking for a Human Capital Operations Specialist who brings structure, accuracy, service mindset and a genuine interest in improving how people experience Human Capital in their daily work.

This role is for someone who understands that employee services, documentation, processes and systems may seem operational, but when done well, they create trust, speed, compliance and clarity across the organization.

The Role

Our Human Capital function supports a large and diverse healthcare organization with clinics across the Kingdom. Every contract, onboarding step, employee letter, personnel update, policy process and system transaction has an impact on someone’s working day.

You will contribute to a reliable, responsive and forward-looking Human Capital Operations department. That means delivering the basics brilliantly, while also improving the way we work through clearer processes, better data, digital tools and a stronger employee experience.

What you will help us build

As Human Capital Operations Specialist, you will support the daily operations of the Human Capital function and ensure that employee-related processes are handled accurately, efficiently and in line with company policies and applicable regulations.

You will work closely with Human Capital colleagues, clinic teams, employees, leaders and other support functions to ensure that requests are handled professionally and that our people processes are clear, consistent and well documented.

Your responsibilities will include:

• Supporting employee lifecycle processes, including onboarding, contract administration, employee letters, transfers, changes and exits.
• Maintaining accurate employee records and ensuring data quality in Human Capital systems.
• Supporting attendance, leave, documentation and employee service requests.
• Coordinating with relevant internal teams on payroll input, benefits, government platforms and employee-related requirements.
• Supporting policy implementation and ensuring that processes are followed consistently.
• Helping employees and managers navigate Human Capital processes with clarity and professionalism.
• Identifying recurring issues and suggesting process improvements.
• Supporting reporting, dashboards and basic people analytics when required.
• Contributing to a service-minded Human Capital culture built on reliability, confidentiality and care.

Who You Are

You are structured, detail-oriented and service-minded. You take pride in getting things right, following through and creating clarity for others. You understand the importance of confidentiality and you know that trust is built through consistency.

We believe you will succeed in this role if you have:

• Experience in HR operations, employee services, government relations support, shared services or a similar administrative HR role.
• Good understanding of employee lifecycle processes.
• Strong attention to detail and accuracy in documentation and data handling.
• Ability to manage several tasks and requests while maintaining quality.
• Professional communication skills in Arabic and English.
• Good knowledge of Microsoft Office; experience with HR systems is an advantage.
• A calm, helpful and solution-oriented approach.
• High integrity and respect for confidentiality.

Most importantly, you see Human Capital Operations as a service that enables people to do their best work, not just as a set of transactions.

Experience and Qualifications

You bring real, hands-on experience in HR operations and a track record of handling employee processes accurately and professionally.

What we need:

• At least 2 years Diploma degree, Bachelor is desirable
• Minimum of 2 years experience in personnel and administration
• Speaks and writes in Arabic and English fluently
• Professional HR certifications such as CIPD or SHRM.

What you need to be able to do:

• Manage employee lifecycle processes from onboarding to exit.
• Work with HR systems for records, transactions and reporting.
• Handle government platforms including among others GOSI and HRDF.
• Manage multiple requests simultaneously without losing accuracy.
• Communicate clearly with employees and managers on Human Capital matters.

What gives you an edge:

• Experience in a healthcare or multi-site organization.
• Familiarity with HR systems and digital tools.
• Knowledge of Saudi labor law and government relations processes.

What Makes This Role Meaningful

In most organizations, Human Capital operations roles focus on transactions. At Diaverum, your work connects directly to patient care. When Human Capital processes run well, clinic teams spend less time on admin and more time with patients.

This is not a back-office role. You will have real scope, work on processes that affect every employee in the organization and see the direct impact of what you deliver. You will be part of a Human Capital function that is developing and becoming more connected to the business.

Ready to Make a Difference?

If you value structure, take service seriously and want your work to create clarity for the people around you, apply. We review every application.