Patient Enrollment Specialist / Healthcare Liaison (Field-Based)

Part-Time | Independent Contractor (1099)

Primary Coverage Area: Tampa (Brandon, Temple Terrace, Seminole Heights, Dale Mabry)

Compensation: $25–30/hour, mileage reimbursement for eligible business travel, and performance-based bonus opportunities

We’re Hiring Now

We’re actively interviewing and looking to hire as soon as possible. Employment is contingent upon successful completion of required healthcare screenings, including drug screening, and facility credentialing.

Build Relationships. Earn Trust. Help Patients Stay Safe at Home.

Every day, you’ll meet patients preparing to leave the hospital or an inpatient rehabilitation facility. Your role is to introduce Soteria-360, answer questions, and help eligible patients enroll in our Medicare-covered Transitional Care Program. You’ll be the face of Soteria-360 during one of the most important transitions in a patient’s healthcare journey.

This isn’t a high-pressure sales role—but it does require confidence, empathy, and the ability to earn trust and guide meaningful conversations. If you enjoy meeting new people, building relationships, and helping others make informed decisions, you’ll thrive in this role.

About Soteria-360

The days and weeks following a hospital stay are among the most critical in a patient’s recovery. Our mission is to help patients stay safe at home by providing an additional layer of care and support during this vulnerable transition.

Soteria-360 is a Medicare-covered Transitional Care Program that works alongside a patient’s existing physicians and healthcare team—it never replaces them. Through physician oversight, telehealth, remote patient monitoring, and ongoing support, we help patients remain connected to their care while reducing avoidable hospital readmissions.

What You’ll Do

Build Trusted Relationships with Healthcare Professionals

• Develop strong relationships and become a trusted partner with physicians, nurses, case managers, discharge planners, and rehabilitation staff within partner facilities
• Collaborate with clinical teams to identify appropriate patients
• Maintain and strengthen professional relationships throughout your territory

Meet Patients Before Discharge

• Visit patients in hospitals and inpatient rehabilitation facilities
• Introduce Soteria-360 and explain how our Medicare-covered Transitional Care Program provides additional support after patients return home.
• Answer questions and address concerns
• Help eligible patients enroll in the program
• Complete enrollment paperwork and required consents

Support Patients After Discharge

After enrollment, you’ll help ensure patients get off to a successful start in the program. Depending on business needs and territory coverage, you may also:

• Visit patients in their homes following discharge
• Deliver and set up simple remote monitoring equipment
• Connect devices to the patient’s home Wi-Fi, when needed
• Verify equipment is functioning properly
• Teach patients and caregivers how to confidently use the equipment

As our team grows, some in-home installations may be completed by dedicated team members, allowing you to focus more on patient enrollment and relationship building.

No advanced technical experience is required. We provide training. Candidates simply need to be comfortable using tablets, smartphones, Wi-Fi, and connected devices.

Who Thrives in This Role?

The most successful people in this role are confident relationship builders. They enjoy meeting new people, earning trust, communicating clearly, and helping others make informed decisions.

Healthcare experience is valuable, but just as important is your ability to communicate with confidence, earn trust quickly, and help people feel comfortable making informed decisions. Candidates with consultative, relationship-driven experience often excel in this role.

Ideal Backgrounds

• Hospice Liaison
• Home Health Liaison
• Medical Device Sales
• Pharmaceutical Sales
• Senior Living Community Relations
• Patient Enrollment
• Healthcare Outreach
• Admissions Coordinator
• Care Coordinator
• Medical Assistant with exceptional communication skills
• Practice Manager
• Healthcare Customer Service
• Community Outreach
• Other relationship-focused healthcare roles

Qualifications

Required

• Excellent communication and interpersonal skills
• Comfortable speaking with patients, families, and healthcare professionals in a variety of settings.
• Ability to build trust and rapport quickly
• Confidence initiating conversations with patients and healthcare professionals
• Professional appearance and demeanor
• Comfortable working independently in a field-based role
• Reliable transportation and willingness to travel throughout the territory
• Strong organizational and follow-through skills
• Comfortable using basic technology and connected devices

Preferred

• Experience working with seniors
• Experience enrolling patients into healthcare programs
• Experience discussing healthcare services with patients and families
• Consultative sales or relationship-building experience
• Hospital, rehabilitation, hospice, home health, physician office, or healthcare outreach experience
• Bilingual English/Spanish

Schedule

• Part-time (approximately 20–25 hours per week)
• Primarily weekday daytime hours
• Flexible scheduling

Why Join Soteria-360?

You’ll play an important role during one of the most critical transitions in a patient’s healthcare journey.

Every patient you enroll gains additional support designed to help them recover safely at home. You’ll build meaningful relationships with patients and healthcare professionals while representing a program that truly improves lives.

We’re actively interviewing qualified candidates and encourage you to apply today.

Pay: $25.00 - $30.00 per hour

Application Question(s):

• Patients are often anxious or overwhelmed as they prepare to leave the hospital. Tell us about a time you helped someone through a difficult situation. What did you do, and what did you learn?

Work Location: On the road