ambulance dispatcher

Trauma Life Care Medical Transport

Join Our Team as a Non-Emergency Ambulance DispatcherWe are seeking a highly organized and detail-oriented Ambulance Dispatcher to serve as the primary communications link for our non-emergency medical transport operations. This pivotal role is responsible for the efficient and timely coordination of resources, ensuring the safe and effective deployment of company assets and personnel.Core Responsibilities<ul><li>Call Handling and Triage: Professionally answer all incoming non-emergency calls, effectively triaging each request to determine the appropriate level of response and resource allocation.</li><li>Dispatching and Resource Management: Assign transport requests to the most suitable field units and provide clear, concise directions. You will maintain constant, accurate status of all field units to ensure operational efficiency and 100% compliance with company response time standards.</li><li>Administrative and Compliance: Maintain meticulous records, including the reconciliation of patient care and trip reports. This role requires strict adherence to established protocols and policies, and the ability to maintain the highest level of confidentiality regarding patient and company information.</li><li>Scheduling and Staffing Coordination: Assist in ensuring all scheduled shifts are optimally covered, including managing open shifts by contacting available personnel as required.</li></ul>Position Requirements<ul><li>Education: High school diploma or GED equivalent is required.</li><li>Experience: Previous experience in a dispatching, call-taking, or related role is essential, preferably within a medical or transportation setting.</li><li>Skills and Abilities:</li><li>Demonstrated ability to remain calm and professional under high-stress conditions.</li><li>Exceptional organizational, multitasking, and time-management skills.</li><li>Proficiency with computer-aided dispatch (CAD) systems and standard office software.</li><li>Comprehensive geographic knowledge of the company's service areas.</li><li>Strong written and verbal communication skills in English.</li></ul>Work EnvironmentThis position operates in a professional office environment, requiring prolonged periods of sitting and computer use. Work is performed on assigned shifts, which may include nights, weekends, and holidays.If you are a highly capable professional who thrives in a dynamic environment and is committed to operational excellence and patient safety, we encourage you to apply.Job Type: Full-timePay: From $18.00 per hourBenefits:<ul><li>Health insurance</li><li>Paid time off</li><li>Retirement plan</li></ul>Experience:<ul><li>Dispatching: 1 year (Preferred)</li></ul>Ability to Commute:<ul><li>Sacramento, CA 95821 (Preferred)</li></ul>Work Location: In person

Ambulance Dispatcher

Cal-Med Ambulance

Seeking highly motivated and experienced AMBULANCE DISPATCHERS for California Medical Response Inc./CAL-MED Ambulance, a progressive and well established B.L.S., A.L.S. and C.C.T. Ambulance company in San Gabriel Valley servicing Los Angeles County, City of Los Angeles and Orange County areas. We are seeking qualified DISPATCHERS to fill a full-time position, we have shifts available immediately.AMBULANCE Dispatchers are required to have the following in order to apply:- Current California State EMT-B or EMD or ETC - Current CPR - Minimum of 1 year ambulance dispatching experienceJob Types: Full-time, Part-timePay: $22.00 - $25.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Ability to Commute:<ul><li>South El Monte, CA 91733 (Required)</li></ul>Work Location: In person

EXPERIENCED** AMBULANCE DISPATCHER

Baxter Health

<div><div><div>SUMMARY:
The Emergency Medical Dispatcher (&ldquo;EMD&rdquo;) is responsible for appropriately receiving and screening all non-emergency and emergency requests for ambulance response through person to person contacts, phone lines, 911 systems, and through radio reports received. The Dispatcher ensures appropriate persons or services are contacted or dispatched in a timely manner. When necessary the dispatcher provides callers with life-saving instructions (i.e., CPR, bleeding control, choking, and childbirth). When necessary the dispatch ensures appropriate resources are available for all coverage areas. The dispatcher coordinates communication between various persons and entities throughout their respective shifts including hospital personnel, EMS, fire/rescue, law enforcement, 911, ER, transfer destination facilities and other key personnel. The dispatcher helps ensure all patient records are maintained including the initial CAD information, the patient EPCR, entry of patient information in hospital systems such as Optimum and Cerner. The dispatcher assists with maintaining schedules for on call personnel from the hospital and physician call schedules. The dispatcher is well versed in use of computer systems, assisting with clerical support for management of ambulance records. The dispatcher regularly monitors fire alarm panels, and other various alarm systems within the hospital each shift. The dispatcher assists with completion of Quality Review and documentation each shift as appropriate. Additional job responsibilities will be assigned as necessary to advance communication and EMS.
JOB REQUIREMENTS
Education: High school diploma or equivalent
Experience: Previous dispatch experience and knowledge of medical terminology preferred, but not required; willing to train individual with desire and initiative to learn.
Certifications: American Heart Association CPR Certification. Required to successfully complete EMD training within 1 year of employment and will assure certification remains active through recertification process thereafter. Will actively maintain a high level of proficiency through review and education of EMD standards.
Other:
<ul><li>Must be 19 years of age or older to ensure compliance with hospital&rsquo;s insurance policies</li>
<li>Excellent oral and written communication, active listening, and customer service skills</li>
<li>Working knowledge of emergency medical procedures and terminology</li>
<li>Working knowledge of ambulance communications dispatching procedures and ambulance operations</li>
<li>Working knowledge of BRMC EMS service area, including street system, geographical layout of all surrounding service areas, and ability to read a map and give/receive directions as needed</li>
<li>Ability to remain professional, calm, and effective under heavy workloads and in emergency situations</li>
<li>Strong organizational skills, ability to multi-task in a fast pace environment with strong attention to detail</li>
<li>Ability to exercise good judgment and make appropriate decisions in emergency situations</li>
<li>Obtain and act on information quickly and accurately in emergency situations</li>
<li>Ability to comprehend and make inferences from written materials such as operations manuals</li>
<li>Working knowledge of computers, phone, and radio systems</li>
</ul>
Safety Sensitive Designation:
This position is deemed safety sensitive in accordance with Arkansas Act 593 governing Medical Marijuana.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to speak and hear continuously and have the ability to effectively communicate with patients, family, co-workers, ancillary staff, visitors, and physicians; to solve problems; and to make decisions independently in many types of encounters. Ability to stand and walk, move about freely, and bend, squat, and twist using proper body mechanics. Specific vision abilities include close, color, depth perception and ability to adjust focus. Occasionally lift, carry, push and/or pull up to 20 pounds throughout work shift using proper body mechanics. Spends 8 hours or more in front of computer, monitor or similar screen utilizing keyboard and/or mouse. Must be mentally and emotionally able to handle excessive stress, able to provide psychological support to peers, patient, family members, and bystanders, and able to perform multiple tasks and manage/monitor multiple operations and equipment frequently throughout the shift.
Work Environment: Office setting within an emergency medical dispatch center. The work environment is frequently hectic with quick turnaround times and deadlines. The noise level in the work environment is usually moderate.
Position Type and Expected Hours of Work
This is a position in a hospital setting which is open 24 hours a day, 365 days a year. Shifts may vary depending on need. Primary shifts in dispatch will be 6A-6P day shift and 6P-6A night shift. Expectations will be that at least 1 full trained EMD will be assigned to each shift and the goal would be to consistently have 2 dispatchers trained and certified for each rotation. May be required to work overtime, during inclement weather and holidays. 
</div></div> 
Location: Baxter Health &middot; 6950 - Emergency Services 
Schedule: Part time, 12 hour shift</div>

Dispatcher - Emergency Services

National Ambulance

National Ambulance, LLC is looking for a motivated individual to join our operations team in Springfield, MA
 
Incumbents are responsible for a wide variety of operations center activities, managing all available resources to include receiving emergency and non-emergency requests for ambulance service from public and private parties, transmitting orders to suitable response units and administrative duties.
 
Responsibilities: 
<ul>
<li>Multi-tasking in a fast paced office setting</li>
<li>Communicating effectively, both verbally and in writing</li>
<li>Resource Management</li>
<li>Working independently without direct supervision to accomplish goals</li>
<li>Scheduling & Quality Control</li>
</ul>
The ideal candidate will have: 
<ul>
<li>Experience in Microsoft Office</li>
<li>The ability to type at least 40 wpm.</li>
<li>Strong attention to detail</li>
<li>Reliable transportation.</li>
<li>A positive attitude.</li>
<li>The ability to work in a team.</li>
<li>Strong interpersonal skills.</li>
<li>Willingness for continual learning.</li>
<li>Flexibility, assertiveness, openness to change & forward thinking</li>
</ul>
Benefits: 
<ul>
<li>Health and Dental Insurance</li>
<li>Flexible Scheduling</li>
<li>Paid Time-Off</li>
<li>401k Plan</li>
<li>Incentive Programs</li>
<li>Extensive Paid Training Program</li>
<li>Emergency Medical Technician Certification</li>
<li>Emergency Medical Dispatcher Certification</li>
</ul>
Requirements
 <ul>
<li>Driver's License</li>
<li>Be able to read and write in English</li>
</ul>

Operations Center Dispatcher

Institute Of Preventative Medicine

Responsible for safely operating ambulance vehicles to transport patients to and from healthcare facilities, emergency scenes, and other locations, while ensuring compliance with Dubai Corporation for Ambulance Services (DCAS) standards and UAE traffic regulations. Key Responsibilities: Safely drive and operate ambulance vehicles during emergency and non-emergency situations Respond promptly to dispatch calls and follow assigned routes efficiently Assist paramedics in loading and unloading patients when required Ensure patient comfort and safety during transport Maintain constant communication with dispatch and medical teams Perform daily vehicle inspections (fuel, tires, lights, medical equipment readiness) Keep the ambulance clean, sanitized, and well-maintained Adhere strictly to DCAS protocols and UAE road safety laws Maintain accurate trip logs and documentation Requirements: Valid DCAS Ambulance Driver License (mandatory) UAE Driving License (Light Vehicle / Heavy Vehicle as applicable) Minimum 2&ndash;3 years of driving experience (ambulance or emergency vehicle preferred) Good knowledge of Dubai/UAE roads and routes Basic understanding of first aid and emergency response procedures Ability to remain calm under pressure Good communication skills (English required)Job Type: Full-timePay: AED4,000.00 - AED4,500.00 per monthApplication Question(s):<ul><li>Earliest availability to join?</li></ul>Language:<ul><li>English (Required)</li></ul>License/Certification:<ul><li>DCAS Driving licence (Required)</li></ul>Work Location: In person

Ambulance Driver- DCAS Licensed

Priority OnDemand

<div>
 
 Description
 
 
 
 
 Baptist Ambulance
 
 is seeking
 
 Emergency Medical Service (EMS) Dispatcher
 
 in the greater Memphis area to help our field crews serve our interfacility contracts.
 
 
 Baptist Ambulance is the preferred ambulance service provider for patients at Baptist Memorial Health Care-affiliated facilities and is a part of the Priority Ambulance family of companies, one of the country?s fastest-growing national private ambulance companies.
 
 
 
 Job Summary
 
 
 
 Under the direction of the Dispatch Supervisor, a Dispatcher will be responsible for the deployment and tracking and movement of units on an ongoing basis throughout the day per local System Status Management Plan. They will broadcast orders to crews regarding runs, emergencies and general information.
 
 
 Dispatchers will operate radio, telephone, or computer equipment relay information or orders to proper individuals or members of management.
 
 
 In addition, the dispatcher, under Emergency Medical Dispatch protocol, will be required to take caller information, determine the nature of the run request, dispatch runs (emergent and non-emergent) to the crews in an appropriate and timely manner, and record pertinent information.
 
 
 
 Compensation
 
 
 
 <ul>
 <li>
 Competitive Pay
 </li>
 <li>
 Vacation, Sick &amp; Holiday Pay
 </li>
 <li>
 Health, Dental, Pharmacy &amp; Vision Insurance
 </li>
 <li>
 Short Term Disability, Long Term Disability &amp; Life Insurance
 </li>
 <li>
 401(k) Retirement Savings Program
 </li>
 <li>
 Company Provided Uniforms
 </li>
 <li>
 Tuition Assistance for EMT &amp; Paramedic Training
 </li>
 <li>
 Ongoing Continuing Education
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 High School Diploma or GED
 </li>
 <li>
 EMD certification
 </li>
 <li>
 Prefer previous or current certification as Emergency Medical Technician (EMT)
 </li>
 <li>
 Strong ability to multi-task
 </li>
 <li>
 Computer and typing skills required
 </li>
 </ul>
</div>

Dispatcher

Jackson Health System

<div>Department: Patient Transfer Center
Shift details: Full Time, Mid-Shift (9:00PM-7:30AM) Alternating Weekends and holidays 
Summary
The Dispatcher will coordinate, control, and dispatch all levels of service and patient transportation for JHS. 
Responsibilities
<ul><li>Receives calls from JHS employees for patient transportation related services.</li><li>
Calls vendors for the proper units for patients discharges.</li><li>
Ascertains pertinent information from the caller to determine level of service transport for the patient.</li><li>
Investigates service inquiries, incident reports, and customer service related issues.</li><li>
Completes daily, weekly, and monthly reports assigned by MTC manager.</li><li>
Works in Microsoft Word and Excel for reporting purposes.</li><li>
Ensures that all contractual requirements are met successfully.</li><li>
Works with other departments to identify emerging trends.</li><li>
Participates in training sessions for Dispatcher Certification.</li><li>
Assists with development of goals and objectives for the department.</li><li>
Performs other duties as assigned.</li><li>
Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise).</li><li>
Performs all other related job duties as assigned.</li></ul> 
 
Experience
<ul><li>Generally requires 0 to 3 years of related experience.</li></ul> 
 
Education
<ul><li>High School diploma is required.</li></ul> 
 
Credentials
<ul><li>Non-licensed worker.</li></ul></div>

Dispatcher, Jackson Memorial Hospital, Patient Transfer Center, Mid-Shift, 9:00PM-7:30AM

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