Telesales Executive

Job Description – Telesales Executive

Telesales Executive-Department

Sales & Business Development

Location Dubai

United Arab Emirates

Employment Type

Full-Time

Job Summary

We are looking for a motivated and results-driven Telesales Executive to generate sales opportunities through outbound calls . The ideal candidate will identify potential customers, explain our products and services, qualify leads, schedule appointments, and support the sales team in achieving business targets. Excellent communication skills and a customer-focused approach are essential.

Key Responsibilities

• Make outbound calls to prospective customers
• Handle inbound inquiries and provide accurate product information.
• Promote mortgage and financial products to potential clients.
• Qualify leads and assess customer requirements.
• Schedule appointments for Mortgage Advisors and Sales Consultants.
• Follow up with prospects to convert inquiries into business opportunities.
• Maintain accurate customer records in the CRM system.
• Meet daily, weekly, and monthly call and sales targets.
• Build and maintain strong customer relationships.
• Resolve customer queries professionally and escalate complex issues when required.
• Stay updated on company products, services, and market trends.
• Ensure compliance with company policies and regulatory requirements.

Qualifications

• Bachelor's degree or equivalent qualification.
• Preferable 1–3 years of experience in telesales, customer service, banking, insurance, real estate, or financial services (Freshers can apply too)
• Experience in mortgage or banking sales is an advantage.
• Proficiency in Microsoft Office and CRM software.

Skills & Competencies

• Excellent verbal communication and interpersonal skills.
• Strong sales and negotiation abilities.
• Persuasive and confident telephone manner.
• Target-oriented with a positive attitude.
• Strong listening and problem-solving skills.
• Ability to work independently and as part of a team.
• Good time management and organizational skills.

Key Performance Indicators (KPIs)

• Number of outbound calls made daily.
• Qualified leads generated.
• Appointments scheduled.
• Lead-to-conversion ratio.
• Monthly sales targets achieved.
• Customer satisfaction and follow-up effectiveness.

What We Offer

• Competitive salary plus attractive incentives.
• Performance-based bonuses.
• Career growth and professional development.
• Training on mortgage and financial products.
• Supportive and dynamic work environment.

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This JD can be customized specifically for Anchor Consultants – Mortgage & Financial Advisory Services, with responsibilities focused on UAE mortgage lead generation, bank coordination, and appointment setting for Mortgage Advisors.

Pay: AED2,000.00 - AED3,000.00 per month

Work Location: In person