The Lodges Guest Services Agent - Year Round

PURPOSE OF POSITION: The Guest Services Agent is responsible for ensuring guest, owner, and employee satisfaction at the Lodges .

RESPONSIBILITIES:

• Check guests and owners in and out of The Lodges

• Facilita te a smooth check-in and check-out for guests and owners

• Cover front desk during scheduled shift

• Answer the phone in a professional manner and transfer calls as appropriate

• P ost folio charges, perform folio reconciliation, and create shift reports

• Assist with owner and guest requests and proactively solve guest problems

• Assist with concierge duties, including making reservations for restaurants and activities

• Assist in coordinating the bell staff for guest pickups and drop offs

• Drive guests locally in the company vehicle

• Handl e cash and credit card transactions and settle guest balances upon departure

• Other duties a s assigned

QUALIFICATIONS:

• Knowledge of Deer Valley and the Park City area preferred

• Must be available to work a varied schedule, including early morning s , nights, weekends, and holidays

• Must be able to lift at least 40 lbs

• Must be at least 21 years old

• Hold a valid U.S. driver’s license and be able to drive company vehicles

PAY RATE:

• $20.00 per hour

Deer Valley Resort is an Equal Opportunity Employer.