Senior Analyst

Designation : Senior Analyst

Level : L2

Location : Bengaluru, Karnataka , India (BLR)

Experience : 5 to 6 Years

Job Role :

We are seeking a highly motivated and experienced Software Quality Assurance Engineer to drive quality engineering initiatives across customer-facing products and services. This role will focus on End-to-End (E2E) automation, Customer Journey Testing, and AI-enabled Quality Engineering using modern automation technologies including Playwright, TypeScript, and Applied AI solutions.

Primary Skills: Strong hands on exp in Manual testing (Functional Testing, Regression Testing, E2E Testing, Integration Testing, Performance Testing, API Testing) and building test automation using selenium, Playwright and TypeScript

Experience/very good understanding of Salesforce CRM/ Service cloud support capabilities like case, chat, email, phone etc..

Minimum Qualifications:

• Bachelor's or Master's degree in Computer Science, Engineering, or a related technical discipline

• 5+ years of experience in Software Quality Assurance and Test Automation

• Strong hands-on experience with Playwright and TypeScript

-Experience/very good understanding of Salesforce CRM/ Service cloud support -capabilities like case, chat, email, phone etc..

• Experience building and maintaining modern automation frameworks from the ground up

• Strong understanding of End-to-End (E2E) testing methodologies and customer journey validation

• Experience testing web applications, APIs, and distributed systems

• Knowledge of CI/CD pipelines and DevOps practices

• Experience with Git, Azure DevOps, GitHub Actions, Jenkins, or similar platforms

• Strong analytical, debugging, and problem-solving skills

• Excellent communication and collaboration abilities

• Experience applying AI and Generative AI technologies to Quality Engineering workflows

• Experience with cloud platforms such as AWS, Azure, or Google Cloud

• Familiarity with performance, accessibility, and security testing

• Experience working in Agile/Scrum environments

• Experience with test data management and environment orchestration

Automation & Testing

• Playwright

• TypeScript

• API Testing

• Functional Testing

• End-to-End Testing

• Customer Journey Testing

• Regression Testing

• Integration Testing

• Test Framework Design

Job Snapshot

Updated Date

29-08-2026

Job ID

J_5784

Location

Bengaluru, Karnataka, India

Experience

5 - 6 Years

Employee Type

Permanent