Specialist - System Management

Role description

Detailed JD

Required Skills Capabilities

The vendor must provide resources with handson expertise aligned to Sterling MFT support roles

IBM Sterling B2B SFG SSP configuration and support

BPML development and scripting for automation

Secure file transfer protocols SFTP FTPS HTTPS ConnectDirect

File encryption PGPGPG

Linux Unix and Windows system support

Root cause analysis and incident troubleshooting

Partner onboarding and integration support

Monitoring tools Dynatrace BigPanda

SQL and scripting knowledge for diagnostics and automation

Ability to implement process improvements and proactive monitoring

Scope of Services

Endtoend ticket lifecycle ownership

Monitoring and response

File transfer issue resolution and recovery

Partner connectivity support

Batch and process management

Patch validation and environment support

Runbook execution and continuous improvement

247 support model

Skills

Mandatory Skills : Automation & Scripting, Shell Scripting
Good to Have Skills : Bash/Shell scripting, IBM-Storage

About LTM
LTM is an AI-centric global technology services company and the Business Creativity partner to the world’s largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI — enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM — a Larsen & Toubro company — owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltimindtree.com/recruitment-fraud-alert/