Qureos Mentor

البنك التجاري الدولي

<div></div><div><div>Description<div></div><p><br>
JOB PURPOSE</p>
<p>
Ensure the confidentiality, integrity, and availability of an organization's information systems and data and effective implementation of security measures within development processes through integrating security into the operational and development processes to support the organization in streamlining and enhancing the development processes In addition, work closely with cross-functional teams to integrate security practices into their workflows and ensure that security is considered throughout the software development lifecycle, collaborate with stakeholders, manage security initiatives, and provide guidance on secure coding practices. responsible for identifying and mitigating security risks, conducting security assessments, and ensuring compliance with relevant regulations and standards to help improve software reliability, security, and quality.</p>
<p>
4. KEY ACCOUNTABILITIES</p>
<p>
Description</p>
<p>
1. Collaborate with cross-functional teams to integrate security practices into development processes and create seamless flow of work.</p>
<p>
2. Provide guidance and support on secure coding practices, secure design principles, and security risk mitigation.
</p><p>3. Develop and maintain security documentation and guidelines for Continuous Integration / Continuous Development CI/CD pipeline tools and processes. Additionally, Design and implement secure (CI/CD) pipelines for building, testing and deploying software, incorporating security testing tools such as Static Application Security Testing (SAST), Dynamic Application Security Testing (DAST) and Software Composition Analysis (SCA)</p>
<p>
4. Evaluate and recommend the implementation of security tools and technologies to enhance the security posture of the organization within the CI/CD pipeline.
</p><p>5. Responsible for the security of the software development process, including automating scans, code verification, and developing security protocol to protect sensitive data and ensure proper prevention against cyber threats.</p>
<p>
6. Review and enhance containers&rsquo; security measures within the bank IT environment (e.g. Kubernetes, OpenShift, etc)
</p><p>7. Collaborate with both development and operations teams to create a seamless flow of work and maintain an agile workflow.</p>
<p>
8. Ensure continuous integration and delivery (CI/CD) processes are followed, promoting the speedy release of high-quality software</p>
<p>
9. Support the implementation of the key strategic business initiatives and projects through following the secure software development life cycle including specifying the confidentiality, integrity, and availability requirements, addressing security requirements throughout the development of new systems and performing proper risk assessment prior to releasing new systems to production.</p>
<p>
10. Review new technologies and changes to existing technologies for in house developed applications to ensure proper information security requirements/controls and compliance with relevant security policies and compliance mandates.</p>
<p>
11. Conduct the annual review and update of the area&rsquo;s processes, procedures and recommend updates to relevant policies with the adherence to the developed SLAs.</p>
<p>
Policies, Processes and Procedures</p>
<p>
12. Participate, develop and recommend improvements to policies, processes and procedures and manage their implementation to ensure all relevant procedural / legislative requirements are fulfilled.</p>
<p>
Day-to-day management</p>
<p>
13. Follow the day-to-day operations related to own jobs in the Information Security Management department to ensure continuity of work.</p>
<p>
Compliance</p>
<p>
14. Ensure compliance with relevant laws, regulations, and industry standards (e.g., CBE, PCI-DSS, ISO 27001).</p><div><br>
</div></div><div>
Qualifications<div></div><p><br>
QUALIFICATIONS, EXPERIENCE, &amp; SKILLS</p><p>
Qualifications &amp; Experience</p><p>
 Bachelor's degree in Computer Science, Information Security, or a related field. A master's degree is preferred.</p><p>
 3-6 years of proven experience in a similar security-focused role. (5-8 years for Sr. analyst)</p><p>
 Proven experience as a DevSecOps Engineer or similar role, with strong background in software development lifecycle and security</p><p>
 Strong knowledge of secure coding practices, secure design principles, and common security vulnerabilities.</p><p>
 Familiarity with agile development methodologies and experience integrating security into agile processes.</p><p>
 Knowledge of industry regulations and standards such as ISO 27001, NIST, OWASP, etc.</p><p>
 Abroad understanding of security practices such as penetration testing, threat modelling, vulnerability management and static &amp; dynamic application security testing</p><p>
 Experience with CI/CD tools such as Gitlab CI/CD, version control systems, code repositories, etc.</p><p>
 Experience with containerization and orchestration tools (e.g. Docker, Kubernetes, Helm, ArgoCD)</p><p>
 Knowledge of scripting languages (e.g. Bash, Python, Go)</p><p>
 Experience conducting security assessments, vulnerability testing, and risk assessments.</p><p>
 Familiarity with security tools and technologies such as vulnerability scanners, code analysis tools, etc.</p><p>
Recommended Certification:</p><p>
 CISSP</p><p>
 CISM</p><p>
 CSSLP</p><p>
 GIAC Cloud Security Automation (GCSA)</p><p>
 Certified DevSecOps Engineer (CDSOE)</p><p>
 Certified DevSecOps Professional (CDP)</p><p>
 DevSecOps Engineering (DSOE)</p><p>
 Certified Ethical Hacker (CEH)</p><p>
 Offensive Security Defense Analyst (OSDA)</p><p>
Skills</p><p>
 Excellent communication and collaboration skills</p><p>
 Strong problem-solving and analytical skills</p><p>
 Proficient verbal and written English</p><p>
 Ability to manage and prioritize tasks</p><p>
 Knowledge of top-level cybersecurity subjects and issues</p><p>
 Ability to research threats and draw up logical conclusions through well-thought-out, unbiased processes</p><p>
 Ability to troubleshoot and solve problems</p><p>
 Ability to learn new technologies quickly</p><p>
 Ability to bring together data from diverse sources and articulate it into simple and concise information</p><div><br>
</div></div><div>
Primary Location: Egypt-Giza-SMART VILLAGE BLDG. 1</div><div>
Job: Back Office</div><div>
Organization: FINANCE, STRATEGY, OPERATIONS &amp; TECHNOLOGY</div><div>
Shift: Day Job</div><div>
Job Type: Full-time Employee</div><div>
Travel: No</div></div>

DEVSECOPS SENIOR ANALYST / SENIOR ANALYST

<div></div><div><div>Description<div></div><p><b><br>
KEY ACCOUNTABILITIES</b></p>
<p><b>
Roles and Responsibilities</b></p>
<div>
1. Act as a technical supervisor and coach for junior team members (Data Scientists)</div>
<div>
2. Manage and support project pipeline and delivery for own projects and junior team members&rsquo; projects.</div>
<div>
3. Initiate and drive Data Science projects to completion with minimal guidance</div>
<div>
4. Translate business problems from different departments into well-defined data science initiatives</div>
<div>
5. Build and validate data modelling hypothesis for advanced data science initiatives</div>
<div>
6. Gather, validate, process, prepare and explore data in order to find hidden insights and patterns</div>
<div>
7. Analyse data patterns to extract knowledge, generate effective recommendations for advanced data science and machine problems</div>
<div>
8. Apply advanced knowledge in statistics and data-mining to see beyond the numbers and understand how customers interact with bank&rsquo;s products and services</div>
<div>
9. Research and build complex data science and machine learning algorithms to solve various business problems</div>
<div>
10. Work closely with stakeholders and executive leadership to communicate modelling results, insights and data-driven business recommendations
</div><p><b>Policies, Processes and Procedures</b></p>
<div>
11. Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner</div>
<p><b>
Day-to-day Operations</b></p>
<div>
12. Follow the day-to-day operations related to own jobs in the Analytics &amp; Data Management department to ensure continuity of work
</div><p><b>Compliance</b></p>
<div>
13. Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB&rsquo;s sound legal position and mitigate any potential risks</div><div><br>
</div></div><div>
Qualifications<div></div><p><b><br>
QUALIFICATIONS, EXPERIENCE, &amp; SKILLS</b></p>
<p><b>
Qualifications &amp; Experience</b></p>
<p>
&sect; Bachelor&rsquo;s Degree with strong academic performance in a quantitative field (Computer Science, Statistics/Mathematics, Actuarial Science, Operations Research, Industrial Engineering&hellip;etc.)
</p><p>&sect; Master's Degree in a quantitative or business field is a plus</p>
<p>
&sect; 2-5 years of previous work experience in data science or advanced analytics related jobs</p>
<div>
&sect; Prior formal or informal leadership experience is preferred</div>
<p>
&sect; Experience in banking industry would be a plus</p><br>
<p></p>
<p><b>
Skills</b></p>
<p>
&sect; Excellent verbal, written communication and presentation skills</p>
<p>
&sect; Good leadership and project management skills with experience in leading large projects</p>
<p>
&sect; Ability to present complex issues clearly, both verbal and written, is essential</p>
<p>
&sect; Solid programming skills for statistical analysis and modelling purposes (R or Python are preferred)</p>
<p>
&sect; Strong quantitative analytical capabilities combined with experience in dealing with large and/or complex data sets</p>
<p>
&sect; Good experience with query languages (SQL)</p>
<p>
&sect; Attention to detail, strong computational and critical thinking skills</p>
<p>
&sect; Excellent user of Microsoft Excel</p>
<p>
&sect; Combination of creative abilities and business knowledge</p>
<p>
&sect; Good knowledge and hands-on experience in applied data mining and machine learning techniques</p>
<p>
&sect; Knowledge of visualization tools (Tableau, etc...) is a plus</p><div><br>
</div></div><div>
Primary Location: Egypt-Giza-GIZA HEAD OFFICE</div><div>
Job: Back Office</div><div>
Organization: FINANCE, STRATEGY, OPERATIONS &amp; TECHNOLOGY</div><div>
Shift: Day Job</div><div>
Job Type: Full-time Employee</div></div>

SENIOR DATA SCIENTIST

<div></div><div><div>Description<div></div><p><b><br>
JOB PURPOSE</b></p>
<p>
To develop an end-to-end analytical data governance control to maintain a high level quality for the organization&rsquo;s data assets and ensure its fitness to use across systems. Working with business stakeholders to set data standards, develop data quality analytical assessments and monitoring reports/dashboards to highlight the data defects. In addition to preparing and executing data remediation exercises.</p>
<p><b>
KEY ACCOUNTABILITIES</b></p>
<p><b>
Roles and Responsibilities</b></p>
<p>
1. Perform the required data exploration activities needed to set proper data elements standards using machine learning, data mining, and data quality techniques.</p>
<p>
2. Identifying data quality defects patterns and trends and perform root-cause analysis, gap analysis, and impact analysis in order to solve complex data issues.</p>
<p>
3. Develop Data Quality analytical reports in order to provide operational and tactical data stewards with monitoring and tracking tools to eliminate Data Quality defects.</p>
<p>
4. Develop Data Quality Dashboards to provide senior management and business managers with proper visual monitoring tools in order to monitor and track the progress of eliminating data defects.</p>
<p>
5. Collaborate with other business areas that are sourcing and consuming data to align expectations as part of developing requirements, creating and executing test plans and to effectively support production processing.</p>
<p>
6. Develop data remediation plans for the data failures in order to meet the required standard to enhance data quality level, and measure progress after execution to ensure the successful execution of the remediation process.</p>
<p>
7. Apply the data governance framework including the management of data, operating model, data policies and standards in order to deliver a smooth operation process.</p>
<p>
8. Assess the changes on Reference Data to ensure they match the predefined quality standards and ensure they meet the business and regulatory rules.</p>
<p>
9. Participate in the required research and POCs to explore and implement new technology trends and complex data governance use cases in order to enhance the enterprise data governance operating model.</p>
<p>
10. Apply the data management framework including the management of data, information and analytics operating model, data policies and standards in order to deliver a smooth operation process.</p>
<p><b>
Policies, Processes and Procedures</b></p>
<p>
11. Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner</p>
<p><b>
Day-to-day Operations</b></p>
<p>
12. Follow the day-to-day operations related to own jobs in the department to ensure continuity of work</p>
<p><b>
Compliance</b></p>
<p>
13. Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB&rsquo;s sound legal position and mitigate any potential risks</p>
<p>
14. Monitor and ensure that Data-related decisions, processes, and controls subject to Data are auditable;
</p><p>&sect; Metadata should be timely updated to reflect the real situation.</p>
<p>
&sect; Data architecture should be always up-to-date and reflecting the existing facts.
</p><p>&sect; Documentation should be available to support compliance-based and operational auditing requirements.</p><p></p><div><br>
</div></div><div>
Qualifications<div></div><p><b><br>
QUALIFICATIONS, EXPERIENCE, &amp; SKILLS</b></p>
<p><b>
Qualifications &amp; Experience</b></p>
<p>
&sect; Bachelor&rsquo;s degree of Information Systems, Computer Science or its equivalent</p>
<p>
&sect; Analyst: 2 - 4 years of previous work experience
</p><p>&sect; Experience in data analysis, data governance, information governance, data management, or data analytics related jobs would be a plus.</p>
<p>
&sect; Good Knowledge in database concept and PL-SQL, BI concepts (ETLs, Cubes, Dashboards, Reports...etc.) is a must</p>
<p>
&sect; Good Knowledge in Python or R is a must</p>
<p>
&sect; Good Knowledge in Data Mining techniques and dealing with huge data sets is a plus</p>
<p>
&sect; Good Knowledge in Data Visualization tools is a plus</p>
<p><b>
Skills</b></p>
<p>
&sect; Strong Analytical skills with a high degree of accuracy</p>
<p>
&sect; Strong Problem Solving and Data Manipulation Skills</p>
<p>
&sect; Ability to analyze Complex business problems</p>
<p>
&sect; Ability to exercise good judgment and discretion, especially with regards to sensitive or confidential personnel and organizational matters</p>
<p>
&sect; Demonstrated ability to 1) effectively work in an ambiguous environment, 2) effectively work in a cross-team environment and 3) succeed in a complex and dynamic work environment.4) Work independently, directly with the business partners.</p>
<p>
&sect; Strong interpersonal and communication skills; ability to develop and maintain effective working relationships with persons at all levels in the organization</p>
<p>
&sect; High energy and high endurance; ability to respond flexibly and positively in all circumstances; calm under pressure and tight deadlines</p>
<p>
&sect; Strong organizational skills; ability to work independently and to prioritize a heavy workload of competing assignments</p><div><br>
</div></div><div>
Primary Location: Egypt-Giza-GIZA HEAD OFFICE</div><div>
Job: Back Office</div><div>
Organization: FINANCE, STRATEGY, OPERATIONS &amp; TECHNOLOGY</div><div>
Shift: Day Job</div><div>
Job Type: Full-time Employee</div></div>

DATA GOVERNANCE ANALYST

<div></div><div><div>Description<div></div><p><br>
.<br>
 <b>JOB PURPOSE:</b><br>
<br>
To manage &amp; Lead the business analysis team who bridge the gap between the different business lines and solution providers to improve the quality of delivery of the business solutions. Responsible for the planning, budgeting, tracking, and resource planning. The responsibilities of a business analysis head job include capturing and modelling CIB business strategy, engaging in strategic business analysis with senior management, prioritizing business initiatives in light of the business strategy, and managing the business analysis engagements and tasks.</p><p><b>
Description:</b><br>
<br>
1. Conduct business strategy meetings with senior management to capture and model the business strategy of the bank.<br>
2. Analyse the business strategy, develop strategic use cases and align on the strategic priorities with the business senior management.<br>
3. Communicate the strategic business priorities with the information technology stakeholders and develop the line of sight from the strategic business priorities to the portfolio of projects and demand.<br>
4. Conduct business impact analysis for new strategic initiatives.<br>
5. Define business analysis best practices, methodologies and tools.<br>
6. Plan and allocate business analysis resources to projects and demand requests.<br>
7. Review Business Requirement models and documents to ensure developing solutions that align with bank&rsquo;s strategy.<br>
8. Support the process of Changes &amp; Projects Analysis, UAT, approvals &amp; implementation in both projects and demand requests.<br>
9. Analyse, stimulate and shape business demand for Changes, projects, services, capabilities and investments in order to maximize their business value. This means taking a proactive role in educating the business partner, suppressing demand for low value activities while stimulating demand for high value activities taking into consideration the risk &amp; financial factors.<br>
10. Monitor the planned business impact of business changes enabled by business analysis engagements also monitor the market trends to develop products and improve existing products and services.<br>
11. Monitor business satisfaction and facilitate continuous improvement in meeting the business needs in a way that best serve the bank strategic goals.<br>
12. Align with information technology stakeholders on acquiring the technology capabilities that enable the business strategy of the bank and maximize the business value provided to the bank&rsquo;s customers and shareholders.<br>
13. Manage the compliance of business initiatives with the regulations and guidelines of the regulatory bodies.<br>
14. Manage portfolio budgets estimation and utilization to ensure cost-benefits best practices and Manage portfolio level risk for any change to support further Senior Management decisions.<br>
<b>Policies, Processes and Procedures</b><br>
15. Participate and recommend improvements to set policies, processes and procedures and manage their implementation and update to ensure all relevant procedural / legislative requirements are fulfilled.<br>
<b>Day-to-day management</b><br>
16. Supervise the day to day operations of the Business Analysis team providing guidance in the related area, encouraging teamwork and facilitating related professional work processes in order to achieve high performance standards<br>
<b>Supervision</b><br>
17. Supervise the activities and work of subordinates to ensure that all work within a specific area is carried out in an efficient manner and in compliance with the set policies, processes and procedures<br>
<b>Compliance</b><br>
18. Ensure compliance with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB&rsquo;s sound legal position and mitigate any potential risks.<br>
<b>Strategy</b><br>
19. Participate in the formulation and implementation of the Transformation &amp; Delivery Department strategy to ensure the alignment with CIB strategy.</p><div><br>
</div></div><div>
Qualifications<div></div><p><br>
.<b>Qualifications &amp; Experience:</b><br>
<br>
 Bachelor&rsquo;s degree in Business, Commerce, Economics, Computer Science, or its equivalent<br>
 Minimum 12 years of experience in different business and technology fields with at least 4 years in the banking industry<br>
 Master of Business Administration<br>
<br>
<b>Skills:</b><br>
<br>
 Perfect command in spoken and written English &amp; Arabic languages<br>
 Proficient user of MS Office Applications<br>
 Proficient user of business modelling tools<br>
 Strategic analysis Skills<br>
 Risk management Skills<br>
 Client management Skills<br>
 Strong Leadership and Project Management Skills<br>
 Financial Intelligence; have knowledge of Finance and accounting and how to calculate ROI applying the cost benefit analysis techniques.</p><div><br>
</div></div><div>
Primary Location: Egypt-Giza-SMART VILLAGE BLDG. 1</div><div>
Job: Back Office</div><div>
Organization: FINANCE, STRATEGY, OPERATIONS &amp; TECHNOLOGY</div><div>
Shift: Day Job</div><div>
Job Type: Full-time Employee</div></div>

BUSINESS ANALYSIS HEAD

<div></div><div><div>Description<div></div><div><b><br>
Job Purpose:</b></div>
<p>
To support in tightening the processes of projects/enhancements assessment and delivery while ensuring consistent and meaningful reporting to Senior Management. Analyse and report Projects, Enhancements and Team members&rsquo; Operational Key Performance Indicators (KPIs), team capacity and resources utilization, IT effort tracking, analysis and reporting</p><br>
<p></p>
<p><b>
Job Description:</b></p><br>
<p></p>
<p>
1.Align enterprise projects portfolio &ndash;including Projects, Enhancements and Demand Requests- with team capacity and skills, consolidate and analyze regular project management resources planning, to ensure proper capacity and resources utilization.</p>
<p>
2.Update and modify Transformation &amp; Delivery Department&rsquo;s Standard Operating Procedures (SOP), templates and Projects and Portfolio Management tools (PPM), monitor the budget, allocation and provide monthly over all statistics, to ensure that projects are being managed efficiently as per department SOPs, govern activities related to Transformation &amp; Delivery teams &ndash; including Project/Program Management, Business Relationship Management, Business Analysis, Demand and Release Management-</p>
<p>
3.Produce and consolidate Projects/Enhancements/Demand dashboard, to ensure updating Senior Management and IT Management with the required information.</p>
<p>
4.Support hiring and on-boarding new Transformation &amp; Delivery department team members, planning resources for pipeline projects, enhancements and upcoming demand.</p>
<p>
5.IT team capacity and resources utilization, analysis and reporting, to support IT Team heads in their team capacity management by providing capacity planning data report and analysis from the project management tool.</p>
<p>
6.Manage the consolidation of the projects review reports from all respective project management team members, to produce Project Management KPI dashboard and ensure the reporting quality.</p>
<p>
7.Assure maintaining Projects Portfolio to up-to-date information.</p>
<p>
8.Ensure that project/enhancement closure phase has been completed properly including closing procurements, closure report, lessons learned and relevant documentation updates. Build knowledge data base from the lessons learnt from the completed deliveries.
</p><p>9.Supervise quality reviews and follow-up on corrective actions, to produce report for non-compliant processes.</p>
<p>
10.Measure, analyze and report Projects, Enhancements, Demand Requests and team members operational KPIs.</p>
<p>
11.Oversee and govern projects/enhancements interdependencies, to ensure effective management and monitoring by Project Mangers, Demand and Release Managers.</p>
<p>
12.Promote and advise Transformation &amp; Delivery department tools &amp; best practices for Business &amp; IT teams as well as running peer reviews and internal audits to ensure compliances with SOPs</p>
<p><b>
Policies, Processes and Procedures</b></p>
<p>
13.Implement approved department policies, processes, and procedures and monitor adherence so that work is carried out in a controlled manner</p>
<p><b>
Day-to-day operations</b></p>
<p>
14.Implement the day-to-day operations assigned for the Transformation &amp; Delivery department to ensure compliance with the established standards and procedures
</p><p><b>Compliance</b></p>
<p>
15.Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB&rsquo;s sound legal position and mitigate any potential risks.</p><div><br>
</div></div><div>
Qualifications<div></div><p><b><br>
Qualifications &amp; Experience</b></p><p>
 Bachelor&rsquo;s Degree or higher in Engineering, Technology, commerce or related field.</p><p>
 Minimum 6 years of Project Management experience.</p><p>
 PMP Certificate</p><p>
 Strong awareness for global delivery and quality management standards. &ndash;PMI, Agile, ITIL, CMMI, COBIT.</p><p><b>
Skills</b></p><p>
 Fluent English Language</p><p>
 Excellent organisational skills</p><p>
 Strong leadership and decision making skills</p><p>
 Excellent analytical and problem solving skills</p><p>
 Understanding of complex information and requirements</p><p>
 Good prioritisation skills and be flexible enough to adapt plans</p><p>
 Great IT skills combined with a good head for business</p><p>
 Strong knowledge in Project Management tools and techniques</p><p>
 An ability to work to tight deadlines and within constraints</p><p></p><div><br>
</div></div><div>
Primary Location: Egypt-Giza-SMART VILLAGE BLDG. 1</div><div>
Job: Back Office</div><div>
Organization: FINANCE, STRATEGY, OPERATIONS &amp; TECHNOLOGY</div><div>
Shift: Day Job</div><div>
Job Type: Full-time Employee</div></div>

PMO MANAGER

<div></div><div><div>Description<div></div><p><br>
Job PURPOSE:</p>
<p>
To promote the growth of CIB market, share through selling a value-adding financial products and services to achieve the set objectives and applying superior quality service to maintain and enhance CIB image. In addition to build and maintain relationship with existing &amp; potential customers and handle all their requests/instructions effectively to provide competitive customer service.</p>
<p>
KEY ACCOUNTABILITIES</p>
<p>
Sales &amp; Service</p>
<p>
1. Provide customers with basic information on all Bank&rsquo;s products/services to increase Customer awareness &amp; ensure a high level of quality service.</p>
<p>
2. Achieve assigned targets/volume/attrition/x-sell/deep-sell for the branch in both assets and liabilities to ensure that targets are met through walk-in, relationship building and depending of existing customer base and companies as well as new to bank clients in a transparent &amp; ethical way</p>
<p>
3. Handle all account opening &amp; it&rsquo;s related operations process including system input &amp; data entry.</p>
<p>
4. Track customers&rsquo; inflows and outflows and contact customers to seek information on reasons for unexpected patterns/behaviours to maintain better -quality service level and meet set budgets.</p>
<p>
5. Ensure that every customer interaction is conducted as a superior service experience and in line with the defined CIB customer experience standards TAT and bank service indicators (including wait time, telephone timeliness, reply to customer queries and messages etc.)</p>
<p>
6. Handle customers&rsquo; queries and complaints and ensure effective closure of complaints within the set TAT&amp; SLA to reach customer satisfaction and loyalty</p>
<p>
Reporting &amp; Communication</p>
<p>
7. Prepare the daily sales report (DSR) including sales activities and call reports, share it with supervisor and branch head to track sales performance achievement versus budget and work on alternative plans when needed</p>
<p>
8. Respond positively and diligently to colleagues and coordinate and communicate effectively with branch staff support units to ensure that customers&rsquo; requests are processed timely and efficiently</p>
<p>
9. Introduce and promote alternate channels to customers to reduce traffic in branches to support achieving the digital offloading strategy</p>
<p>
10. Report any possible frauds and risks and provide customer feedback to direct supervisor to maintain high level of control</p>
<p>
11. Receive all relevant customer requests related to cheque book, credit &amp; debit cards, TDs, CDs..etc. check their validity and send to related departments for completion</p>
<p>
Policies, Processes and Procedures</p>
<p>
12. Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner</p>
<p>
Day-to-day Operations</p>
<p>
13. Implement the day-to-day operations assigned for the Branch to ensure compliance with the established standards and procedures</p>
<p>
Compliance</p>
<p>
14. Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB&rsquo;s sound legal position and mitigate any potential risks</p><p></p><div><br>
</div></div><div>
Qualifications<div></div><p><br>
Qualifications &amp; Experience</p>
<ul><li>Bachelor&rsquo;s degree of commerce, business administration, accounting or its equivalent</li></ul>
<p>
Minimum 0 &ndash; 1 years of experience</p>
<ul><li>Knowledge of all retail banking products and services is an asset</li></ul>
<p>
Skills</p>
<ul><li>Excellent command of English &amp; Arabic Languages</li></ul>
<ul><li>Communication skills</li></ul>
<ul><li>Customer and service oriented</li></ul>
<ul><li>Working under pressure</li></ul>
<ul><li>High sense of control</li></ul><p></p><div><br>
</div></div><div>
Primary Location: Egypt-Alexandria-NEW ALAMEIN BRANCH</div><div>
Work Locations: NEW ALAMEIN BRANCH</div><div>
Job: Front Liner</div><div>
Organization: RETAIL &amp; COMMERCIAL BANKING</div><div>
Shift: Day Job</div><div>
Job Type: Full-time Employee</div></div>

PERSONAL BANKER - ZAYED & OCTOBER AREA

<div></div><div><div>Description<div></div><p><b><br>
Job Purpose:</b></p>
<p>
To support Identity and Physical access management day to day operations in addition to support<br>
the analysis, design and implementation of all layers of identity management platforms and<br>
integrated applications, including Authorization/Authentication and Account<br>
Creation/Management/Provisioning in data repositories.</p>
<p><b>
Description</b></p>
<p>
1.Demonstrate Identity Management product expertise in building and configuring respective solutions<br>
and preparing and maintaining detailed operational manual for Identity Management solutions and<br>
platforms, in order to avail bank services in a secured way according to bank policy and to enable<br>
CIBs&rsquo; staff members and customers manage their own identity smoothly<br>
2. Work closely with the Application Security team to develop a detailed and secured solution design and<br>
integration guides between CIB Identity Management solutions and CIB internal and customer<br>
interfacing applications, and services.<br>
3. Work closely with Information Security, HR, Audit, Compliance, and Security Operations Center teams<br>
to develop, test, apply, and maintain the approved security matrices, relevant logs, reports, and system<br>
events over different identity and access management platforms, in order to provide the required<br>
assurance that only the provided access being granted according to corporate information security<br>
policy.<br>
4. Handle the technical implementations and proposed customization on Identity Management solutions<br>
and products where out of the box functionalities are not feasible, in order.to ensure effective and<br>
accurate implementation and meet business requirements through an agile framework.<br>
5. Work closely with IT Service Desk as a second level of support with internal users/staff, administrators,<br>
vendors, customers, and 3rd parties, by performing and maintaining user/privileged account. Perform<br>
Code level changes, updates to Identity Management solutions configuration and customization based<br>
on the Service requests or gap assessments, in order to overcome the raised technical challenges and enable business in seamless way to demonstrate Identity Management product expertise in order to<br>
avail bank services in a secured way according to bank policy.</p>
<p>
6. Design, Implement, maintain and Operate physical security platforms, relevant processes, and<br>
business workflows, in order to make sure that physical access platform up and running according to<br>
corporate key performance indicator, and only approved access being granted according to CIB<br>
policies.<br>
7. Analyse integration requirements, implement and maintain appropriate integration methodologies,<br>
documents day to day operational activities, in order to ensure proper Identity Management operations.<br>
8. Ensure effective identity access platforms management and highlight where applicable potential<br>
impacts on platform availability as well as information confidentiality and integrity, in order to ensure<br>
proper and secured Identity Management lifecycle.<br>
9. Provide second level of technical support, resolving technical authentication issues as part of the<br>
normal process and/or (i.e., add, change and delete user/group access rights) for enterprise<br>
applications, Systems, Database, and services, in coordination with relevant vendors and third parties,<br>
in order to keep CIB business up and running according to the agreed upon service level agreement to<br>
ensure ccontinual improvement for Identity Management lifecycle.<br>
10. Work across business and IT project teams in order to ensure optimal use of identity access<br>
management technical and business resources/framework, documenting technical and business<br>
related activities, and implementing the proper Identity Management solutions&rsquo; controls.<br>
11. Work with operational team in specifying technical requirements for Security in Identity Management<br>
solutions and ensure the right architecture/design is implemented.<br>
12. Develop and maintain monthly Key Performance Indicators (KPIs), present security reports and<br>
dashboards across various Identity Management Customer solutions to IAM Manager, in order to<br>
proactively attend to business needs and requirements and provide business with the proper visibility<br>
over Identity Management solutions.</p>
<p><b>
Policies, Processes and Procedures</b><br>
13. Follow all relevant department policies, processes, standard operating procedures and instructions so<br>
that work is carried out in a controlled and consistent manner</p>
<p><b>
Day-to-day management</b><br>
14. Follow the day-to-day operations related to own jobs in the IT Security, Control &amp; Quality Assurance<br>
department to ensure continuity of work</p>
<p><b>
Compliance</b><br>
15. Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and<br>
code of conduct in order to maintain CIB&rsquo;s sound legal position and mitigate any potential risks.</p><div><br>
</div></div><div>
Qualifications<div>
</div><ul>
<li><b>Qualifications &amp; Experience</b><br>
 Bachelor&rsquo;s degree of Engineering, Computer Science or equivalent.<br>
Experience administering Federation Services and Single-Sign-On technologies is a plus<br>
Engineer:</li>
<li>Minimum of 3 - 5 years of experience in Systems and Information Security administration<br>
with at least 1-3 years professional Working knowledge of Information Security concepts and practices<br>
Senior Engineer:</li>
<li>Minimum of 6 - 7 years of experience in Systems and Information Security<br>
administration with at least 1-3 years professional Working knowledge of Information Security concepts<br>
and practices</li>
<li>Basic understanding of Information Security frameworks and best practices (e.g. PCI, ISO27K, NIST)</li>
<li>Detailed knowledge of directory server and protocol technologies (Radius, TDS, and AD) and similar<br>
protocols</li>
<li>Demonstrated ability to implement process, create SOPs, and write effective documentation</li>
</ul>
<p><b>Skills</b></p>
<p>
Good command of English and Arabic languages<br>
Good Communication, Negotiation and Time Management skills<br>
Good Analytical and Problem-solving skills</p><div><br>
</div></div><div>
Primary Location: Egypt-Giza-SMART VILLAGE BLDG. 1</div><div>
Work Locations: B219 - Financial District, Smart Village, Cairo - Alex Desert Road</div><div>
Job: Back Office</div><div>
Organization: FINANCE, STRATEGY, OPERATIONS &amp; TECHNOLOGY</div><div>
Shift: Day Job</div><div>
Job Type: Full-time Employee</div><div>
Travel: No</div></div>

IDENTITY ACCESS MANAGEMENT ENGINEER/SENIOR ENGINEER

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