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اورنچ مصر

<div><h4 class="jobSectionHeader">About the job Radio Design &amp; Planning Engineer F/H</h4>
<div>Purpose of the job

You will be part of a team of several Quality of Service and Radio Optimization engineers, were you will be responsible for carrying out RAN engineering studies (quality monitoring and optimization) for subsidiaries involved in the REC and ensuring the consistency of the configuration and activation of 2G, 3G, 4G, 5G (and soon 6G) radio features over time.

You will also provide support to subsidiaries involved in the REC to ensure the technological evolution of existing radio sites through the management of technology trials and the implementation of Group recommendations to meet our customers' expectations in terms of improving Radio Quality of Service.
In terms of ongoing activity for our customers, you will participate in the analysis of drive tests and the operation of automatic optimization tools (C-SON) to continuously improve Radio performance.

Duties and responsibilities

As a design and planning engineer for radio, the main activities will include:
<ul><li>
Conducting budget studies (estimation of the need for new sites) each year, as well as updates for budget reviews</li><li>
Monitoring the deployment of sites included in the budget program, with subsidiaries</li><li>
Regularly managing with subsidiaries, the evolution of radio site configurations (e.g. new sites, antenna optimization, etc.), to ensure that the subsidiaries' mobile network site databases are kept up to date in our radio planning tools (e.g. Asset / Atoll)</li><li>
Carrying out optimization actions for mobile network planning: frequency plans in 2G, scrambling codes in 3G, PCI in 4G, etc.</li><li>
Recommending optimization actions for radio design and planning to reduce coverage and capacity constraints in areas or layers with several technologies (traffic steering, etc.)</li><li>
Carrying out cross-disciplinary or specific technical studies for radio engineering (e.g., indoor coverage, stadiums, etc.)</li></ul>

Job specification

Engineers with 1 to 10+ years of experience 
French speakers or Fluent English Speakers

With a background in mobile telecommunications engineering, you have at least 2 years of experience and you have the Following Skills:
Business skills
<ul><li>Ability to listen and understand customer needs</li><li>
Ability to convince, manage and motivate people
</li><li>Ability to work in functional relationships with experts from other organizations and countries</li></ul>

Technical Skills<ul><li>
Knowledge of radio planning tools used in the Orange group</li><li>
RPT (radio planning tool): Asset, Atoll</li><li>
ACP (automated cell planning) and AFP (automated frequency planning) tools</li><li>
Knowledge of antenna equipment, hardware &amp; site engineering</li><li>
Knowledge of the engineering and operational issues of 2G/3G/4G/5G mobile access networks and their operation</li><li>
Skills in radio engineering and optimization, other than design: optimization, troubleshooting, tools, would be an asset</li><li>
Knowledge in the field of network automation (C-SON) would also be an asset</li><li>
Knowledge of propagation model tuning</li><li>
Experience in office applications: various RF tools such as MapInfo or QGIS, post-processing software, etc.,
</li><li>Very good knowledge of radio tools for drive test analysis (Nemo, Tems, Actix)</li><li>
Very good knowledge of the architecture and interfaces of mobile networks would be an asset</li><li>
Very good knowledge of the main radio procedures (Selection, reselection, handover, paging, CSFB, VoLTE, etc.) would be an asset</li><li>
Very good knowledge of 3GPP standards and L3 protocol messages would be an asset</li><li>
Basic programming skills, such as experience with Visual Basic, to develop database queries that convert raw statistics into useful information would be an asset</li><li>
The application of these skills is directly related to the tasks of the position described above and this on 2G, 3G, 4G and 5G networks.</li></ul>

Transversal Skills
<ul><li>Demonstrate scientific interest, open-mindedness, innovation and autonomy in the types of activities proposed</li><li>
Show that you are a good listener, dynamic, rigorous and able to synthesize information</li><li>
Have demonstrated your ability to be autonomous and adaptable</li><li>
Fluent in English/French (international team and direct, daily contact with the Group's OMEA countries). Travels in the OMEA zone are to be expected</li><li>
Have a strong ability to create and maintain an international network</li><li>
Have a strong ability to represent and communicate</li><li>
Have knowledge of the telecoms and IT industry and the ecosystem of an operator</li><li>
Demonstrate the ability to work across different departments and with colleagues from a variety of backgrounds</li></ul></div></div>

Radio Design & Planning Engineer F/H

<div><h4 class="jobSectionHeader">About the job Retail Agent - Sharm El Sheikh</h4>
<div>Join the Orange Team and Be a Part of Our Success! 

Are you passionate about providing outstanding customer service and eager to help people find the perfect solutions? At Orange, we're looking for friendly and motivated individuals to join our dynamic team as Retail Agents. If you enjoy working with customers, have good sales skills, and can solve problems effectively, we'd love to hear from you!

About the Role:

As a Retail Agent, you will play a crucial role in delivering exceptional customer service while promoting and selling Orange products and services. You will handle customer inquiries and complaints, ensuring customer satisfaction and contributing to the achievement of department goals.

Key Responsibilities:
<ul><li>
Customer Service: Greet and assist customers at the customer center, addressing inquiries and resolving issues effectively.</li><li>
Sales: Promote and sell Orange products and services, including value-added services. Ensure accurate documentation collection for all transactions.</li><li>
Complaint Resolution: Manage and resolve customer complaints, coordinating with other departments as needed to provide solutions.</li><li>
Team Support: Collaborate with the Customer Center team to achieve key performance indicators (KPIs) and enhance overall customer experience.</li><li>
Operational Efficiency: Improve workflow within the Customer Center to streamline processes and maintain a positive company image.</li><li>
Administrative Tasks: Handle stock management, administrative duties, and maintain records as required.</li></ul>

About You:

Education:
<ul><li>
Bachelor's Degree from a recognized university.</li></ul>

Experience:
<ul><li>
0-1 year of experience in direct shops or customer service roles.</li></ul>

Skills:
<ul><li>
Proficiency in Arabic and English is required.</li><li>
Strong computer skills.</li><li>
Excellent communication and sales abilities.</li><li>
Capability to work effectively both independently and as part of a team.</li><li>
Flexibility to work on a shift basis.</li></ul>

Job Location: Sharm El Sheikh City, Egypt

Orange is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</div></div>

Retail Agent - Sharm El Sheikh

Join اورنچ مصر and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

اورنچ مصر

About Company

Radio Design & Planning Engineer F/H

Retail Agent - Sharm El Sheikh