Urwah Admin

اورنچ مصر

<div>About the job Supervisor, Supply Chain
<div>Purpose of the job:

To coordinate and implement supply chain process as per company standards and procedures, and set action plan related to, demad &amp; Supply process for Technical products between Technology, Finance, Suppliers and Procurement, aiming to achieve best results from cost, quality and time perspectives and ensure integration &amp; achievement of stakeholders multiple inputs

Duties and responsibilities
<ul><li>
Update and follow performance indicators measuring the efficiency of technical Equipment availability, Logistics &amp; End of life management</li><li>
Challenge &amp;define the demand forecast input received from Technology teams,</li><li>
Ensure transversal information update between Supply Chain, Technology , on suppliers shipment status, analysis on demand trend, demand forecast accuracy and inventory levels in central Warehouse. and overall distribution network</li><li>
Responsible to ensure an efficient level of stocks vs. a good level of availability</li><li>
Distribute weekly, monthly performance reports, comments for deviation explanation and proposed actions for improvement and optimization performance</li><li>
Collect input information related to status of shipment from vendors and returns SLAs for overall aftersales network</li><li>
Follow planning and organize meetings with process members</li><li>
Define and support negotiation of Operational / logistic conditions with suppliers</li><li>
Monitor the supplier delivery of purchase orders and ensure that the agreed time of arrival is respected</li><li>
Ensure the monthly reporting to demand &amp; supply Manager of Orange and the Group COE</li><li>
Analyse the related technical EOL stocks and provide the monthly related dashboards</li><li>
Implement action plans aiming to improve Logistics performance</li><li>
Enhancement of financial KPIs eg. WIP, ROI,..</li><li>
In case of anticipation of business deviations, inform hierarchy and take initiatives</li></ul>

Job specification

Education &amp; experience
<ul><li>
Bachelor degree in Business Administration/Engineering/ Economics</li><li>
Supply Chain Certification / MRP / PMP and/or MBA is preferable.</li><li>
Minimum 5 years in supply chain experience in a big size organization, Preferable a Telecom industry</li><li>
Excellent in MS</li><li>
Excellent in constructing dashboards and analysis</li><li>
Excellent in written and spoken English additional Language is a plus</li></ul></div></div>

Supervisor, Supply Chain

<div>About the job Sr. Data Science
<div>Purpose of the job

This role is responsible for leading the development and implementation of advanced analytics, machine learning models, and data driven solutions to drive business insights and strategic decision-making. It involves designing and optimizing predictive models, uncovering patterns in large datasets, and collaborating with cross-functional teams to enhance data-driven decision making.

Duties and responsibilities
<ul><li>
Lead AI/ML initiatives, driving innovation and strategic alignment with business objectives.</li><li>
Develop, architect and optimize large-scale deep learning and generative AI solutions.</li><li>
Build robust pipelines for continuous model deployment, monitoring, and governance.</li><li>
Research and implement cutting-edge AI advancements</li><li>
Mentor and guide junior and mid-level data scientists, fostering a culture of innovation.</li></ul>

Job specification

Education

Bachelors degree in Computer Science, Engineering or Statistics.

Skills and Abilities
<ul><li>
Fluent English and Arabic is a must</li><li>
Ability to work in a fast-paced, dynamic environment, handling multiple concurrent</li><li>
Detail-oriented and process oriented.</li><li>
Flexibility in dealing with people with diverse working styles</li><li>
Analytical Mindset</li><li>
Business Acumen</li><li>
Solid experience in classical ML modelling</li><li>
Solid experience in deep learning architectures.</li><li>
Experience in Generative AI (LLMs, GANs, diffusion models..etc)</li><li>
Knowledge in MLOps, including model drift detection, and scaling ML systems.</li><li>
Leadership skills with experience in managing business stakeholders and projects</li><li>
Experience with SQL</li><li>
4+ years of experience in AI, machine learning, and deep learning is preferred</li><li>
Experience with reinforcement learning and foundation models is a plus</li><li>
Contributions to AI research, patents, or open-source projects is a plus</li></ul></div></div>

Sr. Data Science

<div>About the job Sr. Data Analytics &amp; CVM
<div>Purpose of the job

To lead customer-centric analytics and value management initiatives. This role will combine advanced analytics, data storytelling, and CVM strategy to drive business growth, retention, and engagement. The ideal candidate is hands-on with data, highly skilled in SQL, analytics programming, and dashboarding tools (Tableau, Power BI, etc.), and able to partner effectively with cross-functional teams including Data Engineering, Data Modeling, Marketing, and Product.

Analytics &amp; Insights
<ul>
<li>Perform advanced analysis of customer, product, and transactional data to uncover trends and growth opportunities.
</li><li>Build and maintain dashboards and automated reports using Tableau, Power BI, or equivalent.
</li><li>Develop self-service BI tools for stakeholders, empowering business teams to access insights directly.
</li><li>Apply statistical and predictive modeling techniques (segmentation, churn models, CLV models).
</li><li>Ensure data-driven decision-making through actionable insights and recommendations.
</li></ul>Customer Value Management (CVM)
<ul>
<li>Develop and implement strategies to maximize customer lifetime value (CLV) and reduce churn.
</li><li>Design and execute personalized campaigns and journeys using segmentation and targeting techniques.
</li><li>Monitor campaign effectiveness and optimize through A/B testing and post-campaign analysis.
</li></ul>Data Collaboration &amp; Governance
<ul>
<li>Work closely with Data Engineering to ensure robust data pipelines, integration, and scalability.
</li><li>Collaborate with Data Modeling teams to design, refine, and operationalize predictive models.
</li><li>Partner with data governance teams to ensure accuracy, consistency, and compliance of customer data.
</li><li>Contribute to building a data-driven culture across the organization</li>
</ul>
Stakeholder Engagement
<ul>
<li>Act as a key analytics partner for Marketing, Product, Finance, and Senior Leadership.
</li><li>Translate technical insights into clear business narratives for both technical and non-technical stakeholders.
</li><li>Drive alignment between analytics, business strategy, and execution.
</li></ul>Job specification

Education

<ul><li>Bachelors in Statistics, Computer Science, Economics, or related field.</li><li>
7+ years experience in analytics, customer insights, or CVM roles.
</li></ul>Skills &amp; Abilities: 
<ul><li>SQL for data extraction, transformation, and optimization.
</li><li>Python / R for advanced analytics and modeling.
</li><li>Dashboarding and visualization tools: Tableau (mandatory), Power BI, Looker, or equivalent.
</li><li>Hands-on experience with CVM / CRM platforms and marketing automation tools.
</li><li>Strong knowledge of churn analytics, segmentation, personalization, and retention strategies.
</li><li>Familiarity with big data / cloud environments (AWS, Azure, GCP, Databricks, Spark, Hive).
</li><li>Excellent problem-solving, data storytelling, and stakeholder management skills.
</li><li>Ability to bridge business, analytics, and engineering teams effectively.</li></ul></div></div>

Sr. Data Analytics & CVM

<div>About the job Manager, PR
<div>Purpose of the job

<ul><li>Portraying the company as a leader in telecommunication business, as Egypt number one operator in terms of products, services, offerings, network as well as corporate citizenship. Managing the hearts and minds of Egyptians in this direction.</li></ul>

Duties and responsibilities

<ul><li>Set Orange's PR strategy, plan the yearly activities based on strategy and prepare the budget based on the plan.</li><li>
Work with Management to liaise and address foreseen changes in Market and in the strategy</li><li>
Revisit the policies &amp; processes necessary for the plan to assess if any changes are needed &amp; arrange, influence the changes and negotiate based on the budget the prices of the media.</li><li>
Manage lobby media to shape the public opinion on matters that are important to the company/industry/market.</li><li>
5. Archive and monitor daily press for trends, market changes and competition standards.</li><li>
6. Plan and manage the execution of all proactive and reactive PR activities on all key business activities, business issues, and reputation-related initiatives.</li><li>
Manage Orange in-house PR agency, plan, manage and personally write, the articles / press releases.</li><li>
Ensure constant interaction with the media in such a manner that enables a trusting and respectful relationship allowing for constant positive exposure for Orange in the Media.</li><li>
Manage a variety of Media Loyalty Programs that keep the media continuously updated, continually involved, and always trusting.</li><li>
Create constantly, foster and nurture pro-Orange and pro-industry lobbies within the public opinion circles, so that the viewpoint is made clear.</li><li>
Ensure a continuous flow of information and corporate stories and proposing them to be included in corporate PR campaigns.</li><li>
Direct journalist briefings and make sure that the PR team is ready and effectively interfacing with the media 7-days a week.</li><li>
Come up with recommended lines of reply (if needed) and then prepare responses (if requires) to any unfavorable publicity, rumors, adverse stories that may be published against Orange.</li><li>
Handle corporate relations with the government entities as well as business enterprise of the big companies.</li></ul>

People Management:

1. Interview and select direct reports and validate hiring decisions for the department.

2. Provide coaching and request needed training for direct reports ensuring continuous individual development.

3. Ensure a healthy working environment for the department employees through focusing on team building and motivation initiatives.

4. Conduct regular performance and competency evaluations for direct reports while delivering constant constructive feedback for higher achievements and further development.

5. Follow up on team members' attendance, time sheets and leaves.

Job specification

Education

Bachelor's degree from a recognized university.

Experience

Minimum 6 Years of Experience In The Same Function.

Skills and abilities
<ul><li>
Very good English both spoken and written.</li><li>
Very good computer skills.</li><li>
Strong Customer Orientation.</li><li>
Strong communication, listening &amp; interpersonal skills.</li><li>
Flexibility &amp; ability to work in a team.</li><li>
Self-confident with professional behavior &amp; attitude.</li><li>
High sense of time management.</li></ul></div></div>

Manager, PR

<div>About the job MLOps Engineer
<div>Purpose of the job

Act as the production arm for the data science team where we serve 30M+ subscribers

Duties and responsibilities
<ul><li>
Assist in setting up and maintaining machine learning development environments.</li><li>
Support data scientists in packaging and deploying models.</li><li>
Automate data ingestion and preprocessing pipelines.</li><li>
Monitor model performance and system logs.</li><li>
Write CI/CD pipelines for ML and LLM workflows.</li></ul>

Skills
<ul><li>
Solid understanding of ML lifecycle and model deployment.</li><li>
Experience with Docker, Git, and bash scripting.</li><li>
Exposure to CI/CD tools (GitHub Actions, Jenkins, or GitLab CI).</li><li>
Experience with SQL</li>
<li>Exposure to deep learning frameworks (TensorFlow, PyTorch)
</li><li>Exposure to Gen AI tools (Hugging Face, LLM APIs).</li>
</ul>
Job specification

Education

Bachelors degree in Computer Science, Engineering or Statistics.</div></div>

MLOps Engineer

<div>About the job Executive Assistant- CTIO'S Office
<div>Purpose of the job

Responsible for day-to-day operational management of all activities to perform full clerical, administrative and general office duties through providing administrative support to the chief officer and department teams.

Duties and responsibilities
<ul><li>
Compose and prepare memos, correspondences, agreements, reports and other professional documents using automated systems including Microsoft word, Excel and Power Point.</li><li>
Assist Technology teams in the related admin work.</li></ul>
<ul><li>Attend meetings and provide minutes of meeting, agenda and following on action points.</li><li>
Responsible for weekly &amp; monthly reporting, projects filing &amp; documentation.</li><li>
Coordinate &amp; manage department events, meetings, travel arrangements, expenses and manage all document workflow.</li><li>
Gather collective projects information from all teams of the Technology.</li><li>
Manage the filing &amp; record keeping of all employees related documents such as HR, appraisals, headcount, stationary and office supplies, office equipment; new hires or new requests.</li><li>
Ensure facilities requests are communicated and implemented for the chief officer and all Technology teams.</li><li>
Issue and follow up on domestic and international travel arrangements.</li><li>
Plan meeting schedules and events.</li><li>
Prioritize and perform a variety of tasks with minimal direction concerning the chief officer and the Technology teams</li><li>
Use specific knowledge of airlines, airports, ground transportation, cities, and accommodations to make thoughtful, well-planned travel arrangements taking into account individual preferences, budget and time constraints .</li><li>
Conduct productive internet information searches as needed.</li><li>
Handle requests aiming at meeting tight deadlines and rearrange multiple priorities.</li><li>
Prepare expense reports, purchase requisitions, process invoices, and track deliverables and payment status order.</li><li>
Maintain various office supplies and equipment and assist in special projects as needed .</li><li>
Maintain organizational charts, headcount and staffing requisition records from the teams.</li><li>
Responsible for ordering and maintaining supplies for department.</li><li>
Prepare the departments logistics such as stationary, supplies, equipment, etc.</li><li>
Review all documents prior to submission to the Chief Technology &amp; Information Officer to ensure their accuracy and compliance with company policies and procedures with a necessary brief, if needed.</li><li>
Maintain confidentiality with respect to all issues, correspondences and reports.</li></ul>

Job specification

Education
<ul><li>
University Degree from a renowned university.</li></ul>

Experience
<ul><li>
Experience in a senior administrative background or executive support role, with a proven track record of supporting C-level executives in a fast-paced, international environment.</li></ul>

Skills and abilities
<ul><li>
Excellent verbal and written communication skills in English language.</li><li>
Manage multiple tasks, prioritize effectively, and maintain attention to detail.</li><li>
Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and office management tools.</li><li>
Experience with virtual meeting platforms and project management software is an asset.</li><li>
Strong interpersonal skills.</li><li>
Flexibility and ability to work beyond regular business hours as needed.</li></ul></div></div>

Executive Assistant- CTIO'S Office

<div>About the job Manager, Digital Solutions Services
<div>Purpose of the job

Responsible for digital services channels projects. This covers Orange.eg as the main web channel for self-service and My Orange mobile application serving both mobile and fixed (DSL) customers as well as CP tools (web &amp; App), and other various digital services.

Duties and responsibilities

1. Responsible for digital transformation projects, through working closely with various departments to collect requirements, like customer service, HR, Sales, IT &amp; Marketing teams to achieve higher revenues and better customer experience.

2. Conduct business Analysis &amp; solution architecture to ensure logical connection and arrangements between system components internally, between Digital system and the rest of eco system for all digital services &amp; channels.

3. Abide by the standards, best practices of digitalization and provide solutions that will cater any digital based service or project that are dynamic and scalable to allow future developments.

4. Perform Project management activities, like Scope, budget, schedule &amp; resources management since the kick-off of the project till the launch and post deployment monitoring.

5. Run steering committees for key initiatives, Converting Business requirements to detailed technical document to be used for software development, testing and validation afterwards

6. Handle vendor management for all digital suppliers that support orange Egypt Digital portfolio, ensure design &amp; delivery according to the specs within the digital transformation journey and support the needed roadmap.

7. Support the Vendor Management actions in the technical specs, integration alignments, Contracts validation, negotiations and solution assessment.

8. Responsible for the digital services &amp; channels operations &amp; support, ensure the resolution of critical issues that would impact the Digital products and services like system capacity, tickets resolution, customer complaint handling and SLA reporting.

9. Responsible for assessing emerging trends, technologies and potential partnerships that allow us to deliver innovative experiences that simplify customer experience

10. Lead junior PMs, BAs and SAs to deliver the right High-quality Projects from All aspects of management and Architecture through coaching and mentoring.

11. Manage the production of analytical reports on Digital traffic and trends to identify opportunities of enhancements.

12. Develop a dashboard to reflect ALL KPIs that monitor and analyze trends on all digital based services, platforms and trend of growth/decline on each channel per service.

13. Prepare to executives/board the achievement and performance of the various digital services to report different Performance KPIs on regular basis.

Job specification

Education

B.SC. in communication engineering, computer engineering, computer science or electronics

Experience
<ul><li>
5 - 7 years experience in telecom field specifically in data broadband products and services</li><li>
knowledge of telecom/Digital environment &amp; protocols</li><li>
Knowledge of project management methods</li><li>
Good general IT background</li></ul>

Skills and Abilities
<ul><li>
Fluent English and Arabic is a must.</li><li>
Ability to work in a fast-paced, dynamic environment, handling multiple concurrent</li><li>
Very good interpersonal skills &amp; teamwork</li><li>
Good leadership skills</li><li>
Comfortable with pressure and changing business requirements.</li></ul></div></div>

Manager, Digital Solutions Services

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