Urwah Admin

اورنچ مصر

<div>About the job Corporate Reporting Senior Supervisor
<div>Purpose of the Job

Leading the process of analyzing the actual daily , monthly and yearly performance KPIS to build strong understanding of the key variances, Implementing proactive ways to improve performance by providing early warnings to all relevant business departments and any deviations as well as producing all needed daily and monthly managerial presentations and analysis.

Duties and Responsibilities

<ul><li>Responsible on Reporting and understating the Business Performance KPIs internally and Externally (to Orange Group) including Subscribers, Traffic, ARPU, AUPU, Average Price per Unit and all other Commercial KPIs segmented by all different dimensions such as line of business, customer profile and per product type etc.
</li><li>Responsible to Build and maintain financial models to produce monthly and quarterly and yearly variance analysis on the Performance KPIs vs budget , landing and historical trends.</li><li>
Deep Understanding for Orange Group KPI performance definitions and responsibility to cascade any definition update among all internal stakeholders</li><li>
Prepare monthly Company Performance presentations to the management (CFO/CEO) and Orange group including various analysis explaining the corporate performance KPIs and any key risks and opportunities.</li><li>
Be focal point of contact with Orange group for all needed performance KPIs analysis and all related matters.</li><li>
Identify Any discrepancy related to the performance KPIs and take all needed corrective actions with other departments (Data lake/Data warehouse/Marketing segments/Billing/Charging/etc.) and follow up to resolve them</li><li>
Prepare weekly Landing presentation-dashboard showing the actual major performance KPIs in comparison with the budget figures and provide it to the top management</li><li>
Lead Creative Deep dive analysis and investigations on Performance KPI trends and variances Vs Budget, competition results and Historical trends
</li></ul>Job Specifications

Education

Bachelor's degree in Economics, Business, or Finance.

Experience

4-5 years of experience of Performance KPIs analysis, Data analytics especially in telecom industry

Skills and abilities

<ul><li>Great Professional attitude and Ability meet strict deadlines</li><li>
Strong knowledge in reading numbers and in Performance Analysis.</li><li>
Strong analytical and problem-solving skills</li><li>
Strong Communication skills</li><li>
Outstanding presentation skills.</li><li>
Advanced skills in Excel tools such as Power PI, Power Query and Power Pivots</li><li>
SQL 4khowalage is a Plus</li><li>
Good interpersonal skills. (fluent in English and Arabic).</li></ul></div></div>

Corporate Reporting Senior Supervisor

<div>About the job Head of HR Operations
<div>Purpose of the job

Manage the different HR operation domains including Payroll ,Personnel, Medical &amp; Insurance Services, and Performance Management.

Lead the provision of a high quality and responsive HR Service, co-ordinating the workflow and ensuring that the team is actively engaged in the continuous improvement of all HR Operations.

Duties and responsibilities<ul><li>
Payroll Management 
Oversee the planning and coordination of the end-to-end payroll process to ensure accurate and timely salary payments in compliance with Egyptian labor laws and organizational policies. 
Supervise the maintenance and updating of payroll systems to ensure data accuracy and confidentiality. 
Oversee collaboration with finance and accounting teams to reconcile payroll accounts and ensure accurate reporting. 
Manage the oversight of employee deductions, benefits, and statutory contributions to ensure legal compliance.</li><li>
Personnel Administration 
Supervise the management of all personnel-related activities, including onboarding, offboarding, employee records management, and data accuracy. 
Ensure the development and enforcement of policies to maintain compliance with labor laws, social insurance regulations, and company policies. 
Maintain oversight of relationships with external entities such as the Labor Office and Social Insurance Office to ensure compliance and operational efficiency.</li><li>
Medical &amp; Insurance Services 
Manage the oversight of employee medical insurance programs, including enrollment, claims processing, and vendor relationships. 
Supervise the administration of life insurance, pension plans, and other employee welfare programs to ensure alignment with organizational policies. 
Oversee periodic review and updating of insurance policies to optimize coverage and cost-efficiency. 
Ensure compliance with GDPR and data security standards in the management of sensitive employee information.</li><li>
Performance Management 
Lead the planning and coordination of the performance management cycle, including goal setting, appraisals, and feedback sessions. 
Supervise the development and implementation of tools and processes to support continuous performance improvement. 
Oversee the analysis of performance data to identify trends, challenges, and opportunities for development. 
Guide and support managers and employees on performance management best practices.</li><li>
Reporting &amp; Data Analysis 
Oversee the preparation and presentation of monthly, quarterly, and annual reports and dashboards related to HR operations, costs, and compliance. 
Supervise data analysis activities to evaluate HR programs, identify challenges, and develop actionable insights. 
Ensure the use of HR systems (such as Oracle) to generate strategic insights supporting decision-making.</li><li>
Process Improvement &amp; Compliance 
Supervise the review and optimization of HR processes across the employee lifecycle, including onboarding, training, and offboarding. 
Oversee the development and enforcement of policies to ensure they are current, compliant with Egyptian laws, and aligned with organizational objectives. 
Lead initiatives to automate and streamline HR operations to enhance efficiency and accuracy.</li><li>
Team Leadership &amp; Development 
Supervise the performance management and development of the HR operations team. 
Promote a culture of continuous improvement through coaching, performance evaluations, and development planning. 
Foster a collaborative, high-performance team environment.</li><li>
Cross-Functional &amp; Strategic Initiatives 
Participate in organizational projects and initiatives that support business growth and HR transformation. 
Collaborate with other departments to ensure HR operations align with overall organizational strategies. 
Support change management efforts through effective communication and training initiatives.</li><li>
Additional Responsibilities 
Oversee compliance with all HR-related reporting and regulatory requirements. 
Supervise the organization of awareness sessions, focus groups, and training programs to promote HR best practices. 
Ensure the confidentiality and security of all employee records and HR resources.</li></ul>

Job specification

Education

<ul><li>University graduate from a recognized university.
</li><li>Advanced studies in HR are an asset.</li></ul>

Experience

<ul><li>Experience in dealing with Numbers, Excel &amp; Powerpoint .</li><li>
Minimum of 10 years experience in a similar position.</li><li>
Working on systems such as Oracle.</li></ul>

Skills and abilities

<ul><li>Extensive HR experience in senior roles and good knowledge of Human Resources Management software.
</li><li>Excellent English both spoken and written.</li>
<li>Very good computer skills.</li>
<li>Strong negotiation, communication and presentation skills.</li>
<li>Excellent people management skills.</li>
<li>Excellent analytical skills.</li></ul></div></div>

Head of HR Operations

<div>About the job Supervisor, Business Insights &amp; Analytics
<div>Purpose of the Job

<ul><li>Transforming B2B Business environment from normal manual workflow to an automated reporting operations, leading to higher accuracy and efficient value for effort.</li><li>
Designing and developing analytical projects to understand customer behaviors, departmental KPIs changes and forecasting to the business.</li></ul>

Duties and Responsibilities
<ul>
<li>Leading the transformation of reporting and analytics from manual to an automated solutions.</li>
<li>Responsible for enhancing and developing the reporting and insights visualization tools by performing the updated business intelligence features.</li>
<li>Providing a periodic global KPIs analysis to the top management for the Weekly &amp; Monthly reviews.</li>
<li>Owner of an automated historical detailed data storage for all departmental official actuals.
</li><li>Responsible for maintaining the methodologies and standards for business reporting &amp; analysis.</li>
<li>Ensure the Processing of needed analysis to monitor performance of sales account managers in relation to KPI success vs. approved budget.</li><li>
Communicating the B2B partners periodic Sales Commissions and penalties reports.</li>
<li>Being part of any special projects related to maintaining and updating B2B sales information on other systems</li>
<li>Monitor the database outputs quality to avoid any discrepancies identified by the extracted reports.
</li></ul>Job Specification

Education

<ul><li>University Degree graduate, Computer Science</li></ul>

Experience

<ul><li>4 years Experience in related position</li><li>
Previous experience of working on database , information systems and KPIs Analysis</li></ul>

Skills and Abilities

<ul><li>Leadership</li><li>
Professional Excel (Power Query)</li><li>
Programming &amp; analytics (Python, Power BI, SQL)</li><li>
Cooperative &amp; flexible</li><li>
Presentation Skills</li><li>
Ability to work under pressure</li><li>
Excellent Knowledge of Microsoft office tools</li><li>
Ability to work with numbers, figures ,formulas logically and analytically.</li></ul></div></div>

Supervisor, Business Insights & Analytics

<div>About the job VMware Admin
<div>Purpose of the job

To manage and maintain VMware virtualization environment.

Duties and responsibilities
<div>
<ul><li>Install, configure, and manage VMware vSphere environments, including ESXi hosts, vCenter Servers, Virtual machines, and storage.</li></ul>
<ul><li>Maintenance and troubleshoot ESXi hosts, including hardware components such as CPU, memory, storage, and networking related to the VMware environment.</li></ul>
<ul><li>Monitor systems and Servers performance, resource utilization, and capacity planning to ensure optimal performance and scalability of the virtual infrastructure.</li></ul>
<ul><li>Implement high availability solutions using HA clusters and failover mechanisms to ensure business continuity.</li></ul>
<ul><li>Implement and manage backup and recovery strategies for virtual machines using Site Recovery Manager.</li></ul>
<ul><li>Implement and manage VMware Horizon.</li></ul>
<ul><li>Ensure the security of the VMware environment by applying security patches on a regular basis, managing user access, and other security measures.</li></ul>
<ul><li>Develop and implement automation tasks using VMware Orchestration to streamline and enhance VMware administration tasks.</li></ul>
<ul><li>Manage virtual machine deployment, configuration, and migration across multiple Datacentres.</li></ul>
<ul><li>Collaborate with cross-functional teams to resolve technical issues related to VMware products.</li></ul>
</div>Job specification

Education

<ul><li>Bachelor's degree in engineering or any related field from a recognized university.</li></ul>

Experience.
<div>
<ul><li>5 years' experience working in IT.</li></ul>
<ul><li>Proficient in VMware vSphere, including ESXi, vCenter Server, vSAN and VMware Operations Management.</li></ul>
<ul><li>Experience with VMware Site Recovery Manager.</li></ul>
<ul><li>Experience with VMware Horizon.</li></ul>
<ul><li>Experience with VMware Orchestration.</li></ul>
<ul><li>Strong understanding of networking concepts and technologies, including VLANs, switches, and firewalls.</li></ul>
<ul><li>Knowledge of storage systems and SAN/NAS configurations.</li></ul>
<ul><li>Experience with backup and recovery solutions for virtual environments.</li></ul>
<ul><li>Proficiency in scripting languages, such as PowerShell and Power CLI.</li></ul>
<ul><li>Extensive experience with Windows and Linux OS.</li></ul>
</div>Skills and abilities

<ul><li>Very good English both spoken and written.</li><li>
Strong Customer Orientation.</li>
<li>Strong communication, listening &amp; interpersonal skills.</li><li>
Flexibility &amp; ability to work in a team.</li>
<li>Self-confident with professional behavior &amp; attitude.
</li><li>High sense of time management.</li>
</ul>Job Location: New Capital Administrative City, Cairo</div></div>

VMware Admin

<div>About the job NOC Oracle DB Admin Sr. Supervisor
<div>Purpose of the job

To manage and maintain Oracle database, exadata and ms sql systems.

Duties and responsibilities
<div>
<ul><li>Installing and maintaining the Oracle database software.</li></ul>
<ul><li>Creating storage database structures with high-level security features.</li></ul>
<ul><li>Altering storage structures to meet the evolving needs of the company.</li></ul>
<ul><li>Setting up database user accounts.</li></ul>
<ul><li>Training users on how to access the information in the database.</li></ul>
<ul><li>Finding and debugging malfunctioning programs affecting the database integrity.</li></ul>
<ul><li>Creating autonomous database backups.</li></ul>
<ul><li>Regularly updating the database security protocols.</li></ul></div>

Job specification

Education

<ul><li>Bachelor's degree in engineering or computer science from a recognized university.</li></ul>

Experience.
<div>
<ul><li>At least 5 years' experience in Oracle Database administration with setup, design, implementation, and configuration.</li></ul>
<ul><li>Experience in Oracle database administration, database maintenance and troubleshooting.</li></ul>
<ul><li>Experience in Oracle high availability solution - RAC, Grid and ASM administration.</li></ul>
<ul><li>Experience in Oracle Data Guard.</li></ul>
<ul><li>Experience in Oracle Enterprise Manager.</li></ul>
<ul><li>Experience in managing Oracle Backup and Recovery Administration.</li></ul>
<ul><li>Experience in managing Oracle Backup and Recovery using the RMAN with all needed policies.</li></ul>
<ul><li>Must have good experience in Oracle Exadata and ZDLRA</li></ul>
<ul><li>Strong troubleshooting and problem-solving skills.</li></ul>
<ul><li>Very Good knowledge in Linux/Windows operating systems.</li></ul></div>

Skills and abilities

<ul><li>Very good English both spoken and written.</li><li>
Very good computer skills.</li><li>
Strong Customer Orientation.</li>
<li>Strong communication, listening &amp; interpersonal skills.</li><li>
Flexibility &amp; ability to work in a team.</li>
<li>Self-confident with professional behavior &amp; attitude.
</li><li>High sense of time management.</li>
</ul>Job Location: New Capital Administrative City, Cairo</div></div>

NOC Oracle DB Admin Sr. Supervisor

<div>About the job Enterprise Fixed Marketing Sr. Supervisor
<div>Purpose of the job
<ul><li>
The role of Sr. Supervisor Fixed Product Development and Marketing is maintaining and increasing the revenue and profitability of Orange Egypt by developing connectivity products. This role is responsible for developing and building new business processes and tools that comply with orange strategies and objectives of capitalizing the revenues through fast implementations</li><li>
A focus of this function is to implement Orange's strategy for convergence and digital transformation, and to deliver the marketing &amp; sales initiatives to drive significant revenue contribution. Accordingly, a key part of this job is to handle short and long term, technology adoption projects</li></ul>

Duties and responsibilities

General<ul>
<li>Develop Orange Egypt's B2B, Fixed ICT Marketing strategy and implementation</li><li>
Develop the launch of new services and products following Orange TTM process</li><li>
Perform the vendor evaluation and selection process</li><li>
Develop Orange brand activities for enterprise across all touch points like portal and social media activities</li><li>
Revamp Orange's Customer experience based on innovation, trends and benchmarking</li><li>
Develop P&amp;L analysis for new initiatives and projects assuring feasibility and profitability, including all related costs, packaging, forecasts, end user prices, and revenues.</li><li>
Performs strategic marketing analysis, market research, and SWOT analyses to develop marketing plans</li><li>
Develop AI Products</li></ul>

Enterprise Fixed Revenue Performance:<ul><li>
Achieve Monthly revenues targets as per company targets</li><li>
Enhancing the current products performance across all segments</li><li>
Enhance Enterprise customers end-to-end journey from sales, pre-sales, delivery and operations</li><li>
Continuously Enhance Orange market share for Fixed business</li>
</ul>Quality of Reporting<ul>
<li>Weekly Dashboard on Sales, Presales performance and achievemnts</li><li>
Weekly Dashboard on New Products development progress</li><li>
Track and report E2E SLA for sales, pre-sales and delivery team</li><li>
Stock reporting for HW on monthly basis</li><li>
Report and handle all issues faces orange with Regulator and 3rd parties.
</li><li>Support Orange customers during sales and offering</li><li>
HW budget ownership and trigger IEC on time to avoid any resources shortage</li></ul><div>
Marketing Operations</div><ul><li>
Updates and Reporting accuracy to the management</li><li>
Aligning with Technology teams the new products.</li>
<li>Create market research activities for active products including pricing analysis, competitive analysis, market share, customer profile, and feedback on quality of product/service partnerships</li>
<li>Segment customers and define acquisition / retention plans peer segment</li><li>
Formulate and monitor the annual business plans to ensure long term success, viability and the attainment of Orange's corporate objectives.
</li></ul>Sales Support<ul>
<li>Work with Sales Management to define and monitor annual sales targets and KPIs for the products</li><li>
Response to sales requests and updates on timely manner.</li><li>
Owning Customers 'events and road shows</li></ul>

Job specification

Education
<ul><li>
BACHELOR'S degree in related field such as business, marketing, electronics, communication, computer science</li><li>
Business Management TOOLS HANDS on</li></ul>

Experience

<ul><li>7 years of relevant experience in same or relevant role</li><li>
Experience in the telecom industry is a plus</li><li>
Technical experience with IT and Telecommunication technologies is a plus</li></ul>

Skills and Abilities<ul><li>
Strong Planning and STRATEGIC THINKING BASED KNOWLEDGE</li><li>
STRONG ANALYTICAL and PROBLEM-SOLVING SKILLS</li><li>
CUSTOMER ORIENTED</li><li>
ABILITY TO SIMPLIFY COMPLEX ISSUES AND PRESENTS THEM IN LAYMAN'S LANGUAGE</li><li>
STRONG FINANCIAL &amp; BUDGETING SKILLS</li><li>
STRONG NEGOTIATIONS SKILLS</li><li>
EXCELLENT PRESENTATION SKILLS</li><li>
EXCELLENT COMMUNICATION &amp; INTERPERSONAL SKILLS</li><li>
DEMONSTRATED ABILITY TO ACHIEVE SET RESULTS</li><li>
KNOWLEDGE OF EGYPTIAN MARKET and telecom sector</li><li>
ABILITY TO WORK WITHIN A MULTI-CULTURAL ENVIRONMENT</li><li>
FLUENCY IN ARABIC &amp; ENGLISH IS A MUST (FRENCH IS A PLUS)</li><li>
EXPERTISE IN MICROSOFT OFFICE TOOLS</li></ul></div></div>

Enterprise Fixed Marketing Sr. Supervisor

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