Urwah Admin

اورنچ مصر

<div>About the job VMware Admin
<div>Purpose of the job:

To manage and maintain VMware virtualization environment

Duties and responsibilities
<div>
<ul><li>Install, configure, and manage VMware vSphere environments, including ESXi hosts, vCenter Servers, Virtual machines, and storage.</li></ul>
<ul><li>Maintenance and troubleshoot ESXi hosts, including hardware components such as CPU, memory, storage, and networking related to the VMware environment.</li></ul>
<ul><li>Monitor systems and Servers performance, resource utilization, and capacity planning to ensure optimal performance and scalability of the virtual infrastructure.</li></ul>
<ul><li>Implement high availability solutions using HA clusters and failover mechanisms to ensure business continuity.</li></ul>
<ul><li>Implement and manage backup and recovery strategies for virtual machines using Site Recovery Manager.</li></ul>
<ul><li>Implement and manage VMware Horizon.</li></ul>
<ul><li>Ensure the security of the VMware environment by applying security patches on a regular basis, managing user access, and other security measures.</li></ul>
<ul><li>Develop and implement automation tasks using VMware Orchestration to streamline and enhance VMware administration tasks.</li></ul>
<ul><li>Manage virtual machine deployment, configuration, and migration across multiple Datacenters.</li></ul>
<ul><li>Collaborate with cross-functional teams to resolve technical issues related to VMware products.</li></ul>
</div>Job specification

Education

<ul><li>Bachelors degree in engineering or any related field from a recognized university.</li></ul>

Experience.
<div>
<ul><li>5 years experience working in IT.</li></ul>
<ul><li>Proficient in VMware vSphere, including ESXi, vCenter Server, vSAN and VMware Operations Management.</li></ul>
<ul><li>Experience with VMware Site Recovery Manager.</li></ul>
<ul><li>Experience with VMware Horizon.</li></ul>
<ul><li>Experience with VMware Orchestration.</li></ul>
<ul><li>Strong understanding of networking concepts and technologies, including VLANs, switches, and firewalls.</li></ul>
<ul><li>Knowledge of storage systems and SAN/NAS configurations.</li></ul>
<ul><li>Experience with backup and recovery solutions for virtual environments.</li></ul>
<ul><li>Proficiency in scripting languages, such as PowerShell and Power CLI.</li></ul>
<ul><li>Extensive experience with Windows and Linux OS.</li></ul>
</div>Skills and abilities

<ul><li>Very good English both spoken and written.</li><li>
Strong Customer Orientation.</li>
<li>Strong communication, listening &amp; interpersonal skills.</li><li>
Flexibility &amp; ability to work in a team.</li>
<li>Self-confident with professional behavior &amp; attitude.
</li><li>High sense of time management.</li>
</ul>Job Location: New Capital Administrative City, Cairo</div></div>

VMware Admin

<div>About the job Senior Solution Architect
<div>Purpose of the job

Responsible for designing the best possible solution that should be aligned with the technical road map and the business requirements and architecture. You will work closely with business analysts, product owners, development teams, and delivery leads to create well-structured architecture for development and deployment. This role requires strong leadership, technical expertise, and the ability to communicate complex solutions effectively.<div>
<ul><li>Collaborate with business owners and product owners to understand project requirements and business objectives.</li></ul>
<ul><li>Translate business needs into technical solutions, defining system architecture, components, and interfaces.</li></ul>
<ul><li>Capability of developing comprehensive architecture documentation (HLD and LLD documents).
</li></ul><ul><li>Provide technical leadership and guidance to deployment teams to ensure smooth implementation and deployment..</li></ul>
<ul><li>Ensure that the architecture aligns with industry best practices and standards.</li></ul>
<ul><li>Write/validate the Cybersecurity requirements</li></ul>
</div>
Job specification

Education

<ul><li>Bachelors degree in engineering or computer science from a recognized university.</li></ul>

Experience.
<div>
<ul><li>Minimum 5 - 8 years of experience in a similar position</li></ul>
<ul><li>Experience with cloud technologies and modern digital platforms.</li></ul>
<ul><li>Have knowledge sharing and teamwork skills.</li></ul>
<ul><li>Strong analytical and problem-solving abilities</li></ul>
</div>Skills and abilities

<ul><li>Very good English both spoken and written.</li><li>
Strong Customer Orientation.</li>
<li>Strong communication, listening &amp; interpersonal skills.</li><li>
Flexibility &amp; ability to work in a team.</li>
<li>Self-confident with professional behavior &amp; attitude.
</li><li>Excellent problem-solving and troubleshooting skills.</li></ul></div></div>

Senior Solution Architect

<div>About the job Sr. Supervisor, Converged Core SDM Operations &amp; Support
<div>Purpose of the job

Responsible for operating, maintaining, and troubleshooting the SDM (Subscriber Data Management) core network to ensure maximum service availability, seamless customer experience, and compliance with business and security requirements. The role involves daily operations, proactive monitoring, incident management, vendor coordination, and collaboration with internal departments. 
Duties and responsibilities<ul><li>
Perform daily operations and preventive maintenance to ensure maximum service availability.</li><li>
Scripting and automation skills to make needed SPML scripts</li><li>
Troubleshoot and resolve SDM core network incidents, including escalations from consumer and business teams.</li><li>
Manage and maintain the SDM SW and HW, including upgrades, configuration implementation, and network element expansions.</li><li>
Proactively monitor network and platform performance to ensure KPI stability.</li><li>
Execute proactive measures to enhance customer experience and service reliability.</li><li>
Investigate and resolve end-user complaints (consumer and enterprise).</li><li>
Follow up on care tickets with external vendors to ensure timely resolution and service continuity.</li><li>
Provide 24/7 on-call support for network-related technical issues.</li><li>
Develop in-house scripts and tools to fulfill business requirements.</li><li>
Collaborate with the information security team to comply with auditor and regulatory requirements.</li><li>
Build and maintain strong communication and working relationships with vendors and internal departments.</li><li>
Interface directly with quality assurance, sales, engineering, marketing, billing, and provisioning teams.</li><li>
Apply and execute relevant work orders as per operational requirements.</li><li>
Coordinate and communicate with vendors during planned and unplanned maintenance activities.</li></ul> 

Job Specifications 
Education 
Bachelor degree in Communication Engineering 
CCNA ,CCNP Route , and JNCIA certifications are required 
Experience 
Minimum 5 years of experience 
Very good knowledge/practical experience of Protocols such as OSPF,BGP, and MPLS 
Practical experience in Cisco or Juniper routers and switches configuration 
Good understanding of QOS best practices. 
Skills and abilities 
Very good English both spoken &amp; written 
Very good communication skills 
Problem solving skills 
Able to handle work under pressure 
Analytical thinking and problem determination capabilities</div></div>

Sr. Supervisor, Converged Core SDM Operations & Support

<div>About the job Senior Network Engineer
<div>Purpose of the job

We are seeking an experienced and skilled Senior Network Engineer to lead and manage our data center operations. The ideal candidate will be responsible for overseeing the performance and availability of our Cisco ACI solution as well as legacy networking infrastructure. This role involves advanced troubleshooting, ensuring SLA compliance, vendor coordination, and customer support.

Duties and responsibilities
<ul><li>
Manage and maintain a hybrid network environment, including Cisco ACI (Application Centric Infrastructure) and legacy networking systems (traditional switching, routing).</li></ul>
<ul><li>Monitor, configure, and optimize data center network performance, ensuring minimal downtime.</li></ul>
<ul><li>Regularly review and maintain network configurations, policies, and security compliance across the ACI fabric and legacy systems.</li></ul>
<ul><li>Experience with Infoblox DDI (DNS, DHCP, IPAM).</li>
</ul><ul><li>Serve as an escalation point for Level 1/2 NOC engineers for complex network issues, including ACI fabric and legacy networks.</li></ul>
<ul><li>Conduct in-depth diagnostics of routing protocols (e.g., OSPF, BGP, EIGRP), VLAN, VRF, VxLAN, and other networking technologies.</li></ul>
<ul><li>Perform root cause analysis for recurring issues, providing actionable insights and long-term solutions.</li></ul>
<ul><li>Ensure that incidents are resolved within the defined Service Level Agreements (SLAs).</li></ul>
<ul><li>Liaise with vendors (e.g., Cisco TAC) for advanced troubleshooting and hardware/software issues.</li></ul>
<ul><li>Open, track, and manage support cases with vendors when required, ensuring timely resolution.</li></ul>
<ul><li>Utilize network monitoring tools to ensure proactive detection and resolution of network issues.</li></ul>
<ul><li>Document and maintain detailed incident reports and network performance data for analysis and reporting.</li></ul>
<ul><li>Track and ensure that incident response and resolution meet established SLAs.</li></ul>
<ul><li>Provide regular reports on network health, incidents, and SLA compliance to management and customers</li></ul>
<ul><li>Lead planned maintenance activities, including software upgrades, hardware replacements, and network reconfigurations with minimal disruption to services.</li></ul>
<ul><li>Support capacity planning and scalability initiatives for future network needs.</li></ul>
<ul><li>Maintain comprehensive network documentation, including topologies, configurations, and procedures.</li></ul>

Job specification

Education

<ul><li>Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent experience).</li></ul>

Experience.
<div>
<ul><li>5+ years of experience working in a NOC, data center, or similar network support environment.</li></ul>
<ul><li>Hands on Cisco ACI networks, including fabric management, APIC configuration, and troubleshooting.</li></ul>
<ul><li>Experience with Infoblox DDI (DNS, DHCP, IPAM).</li></ul>
<ul><li>Experience with (xSTP, vPC, FabricPath, OSPF, BGP/MP-BGP, VXLAN/EVPN, ACI (L2out, L3out, L4-7 service graphs).</li></ul>
<ul><li>Understanding the Architecture and Traffic flow for the Cisco ACI solution.</li></ul>
<ul><li>Expert level knowledge in the areas of: IP inter-working, LAN Switching Protocols (MLS, CEF, Trunking (802.1Q), STP, HSRP, LACP/PAGP), IP Routing protocols (ISIS, OSPF, EIGRP, BGP).
</li></ul><ul><li>Experience in managing Cisco ASR/ISR routers.</li></ul>
<ul><li>Upgrade APIC, Nexus and Catalyst 9K.</li></ul>
<ul><li>Use Postman collections to configure quick tasks on the fabric.</li></ul>
<ul><li>In-depth knowledge of network management, network availability capacity planning</li></ul>
<ul><li>Cisco Certified Network Professional (ENCOR , DCCOR or equivalent) is must.</li></ul>
<ul><li>Scripting/automation skills (e.g., Python, Ansible) to enhance network operations is a plus.</li></ul>
</div>Skills and abilities

<ul><li>Very good English both spoken and written.</li><li>
Very good computer skills.</li><li>
Strong Customer Orientation.</li>
<li>Strong communication, listening &amp; interpersonal skills.</li><li>
Flexibility &amp; ability to work in a team.</li>
<li>Self-confident with professional behavior &amp; attitude.
</li><li>High sense of time management.</li></ul></div></div>

Senior Network Engineer

<div>About the job Lead, Prepaid &amp; Hybrid Segments
<div>Purpose of the job

Retaining the prepaid &amp; hybrid customer base in consumer market.
Duties and responsibilities

<ul><li>Manage, track and report the overall churn in the consumer personal prepaid market to meet the company targets and achieve the budget.</li><li>
Understand churn reasons, factors and nature for every value segment of the consumer market.</li><li>
Initiate recommendations, propositions and solutions for the overall churn of the personal prepaid market.</li><li>
Develop and manage saving programs and campaigns for the different segments of the personal prepaid market.</li><li>
Analyze customer loyalty and value and consumer market base behavior.</li><li>
Responsible to deliver yearly retention plan to meet the company objectives.</li><li>
Monitor the competition offerings and launches to retain and protect the customer base.</li><li>
Responsible to design, develop and deliver ATL and BTL retention propositions for the different segments of the personal prepaid market and assess after launch impact.</li><li>
Responsible for performing regular proactive retention campaigns.</li><li>
Develop, together with customer insight team, churn prediction model.</li><li>
Perform revenue analysis for targeted campaigns and assess targeted customers behavior and revenues
</li><li>Communicate closely with different commercial departments to respond to customers needs and deliver a positive experience to the targeted customers within the targeted campaigns.</li></ul>

Job specification

Education

<ul><li>Bachelor degree in Marketing or Business (Economics or Finance)</li></ul>

Experience

<ul><li>0-2 years of experience in similar field.</li></ul>

Skills and abilities

<ul><li>Very good English both spoken &amp; written.</li><li>
Customer oriented.</li><li>
High business sense.</li><li>
Strong analytical thinking.</li><li>
Creativity.</li><li>
Manage problems.</li><li>
Good communication and presentation skills.</li><li>
Presentable.</li><li>
Good interpersonal skills.</li><li>
High team work skills.</li><li>
Energetic and dynamic.</li><li>
Good with numbers.</li></ul></div></div>

Lead, Prepaid & Hybrid Segments

<div>About the job Lead, Digital Payments Business Analytics
<div>Purpose of the job

Manage digital payments reporting and analytics in cooperation with internal and external stakeholders

Duties and responsibilities
<ul><li>
Conduct the ongoing business reporting and analytics activities for Orange Cash.</li><li>
Work closely with the internal teams for developing &amp; extracting the needed reports and dashboards.</li><li>
Provide &amp; establish new innovative &amp; forecasting dashboards for identifying trends and opportunities for supporting the business.</li><li>
Engage with all Orange Cash business streams to provide ongoing analytics and support in driving business decisions.</li><li>
Translates complex datasets into strategic insights through visualizing results and providing recommendations.</li><li>
Conduct ongoing reporting to external stakeholders and regulators.</li><li>
Understand the market needs, articulate the business requirements &amp; engage with relevant stakeholders; adding value to Orange Cash business management</li></ul>

Job specification

Education

<ul><li>Bachelor degree from a well recognized university in one of the following fields: Bachelor of Business, Engineering or Computer Science</li></ul>

Experience
<ul><li>
1 - 2 years experience in business analytics, Telecom background is a must.</li><li>
SQL, Tableau, Advanced Microsoft Excel skills</li></ul>

Skills and Abilities
<ul><li>
Fluent English and Arabic is a must.
</li><li>Ability to work in a fast-paced, dynamic environment, handling multiple concurrent</li><li>
Excellent presentation skills</li><li>
Excellent communication &amp; interpersonal skills</li><li>
Project management skills</li>
<li>Customer Oriented</li>
<li>Ability to work under pressure</li></ul></div></div>

Lead, Digital Payments Business Analytics

<div>About the job Decision support Supervisor
<div>Purpose of the job

Analyzing the different Technology cost elements, identifies opportunities to improve cost structure and raise flags in case recognizing certain trends that impact the department budget

Duties and responsibilities

1. Receives budget input from the technology planning team.

2. Review, validate and challenge the budget input.

3. Meets with technology department to discuss assumptions.

4. Identifies key risks and opportunities in the technology cost lines.

5. Submits cost templates to the budgeting and analysis team.

6. Reviews and validate accruals with Finance Operations team.

7. Performs analysis on the different technology cost lines, identifies key variances from budget.

8. Meets with technology team on monthly basis to discuss variances and reasons behind the variance.

9. Provides technology cost variance analysis in the Flash Call, CBC and the monthly Finance pack.

10. Track CAPEX projects and identify risks and opportunities in the budget.

11. Validate purchase committee documents and business cases.

12. Discuss with owner key risks and opportunities.

13. Performs sensitivity and what if analysis.

14. Track savings to budget.

Job specification

Education

1. Bachelor Degree in Economics, Business, or Finance.

Experience

<ul><li>Minimum 4 Years, 2 of which in telecom budgeting/decision support.</li></ul>

Skills and abilities

1. Very good English and Arabic both spoken and written.

2. Very good computer skills.

3. Good knowledge of budgeting processes

4. Good analytical and presentation skills

5. Good communications and interpersonal skills</div></div>

Decision support Supervisor

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