Qureos Mentor

1st Source Bank

<div><p><b>POSITION SUMMARY</b><br>
Assists relationship managers and officers with administrative and customer service support within division/region.</p>
<p><b>
ESSENTIAL REQUIREMENTS</b></p>
<ul>
<li>Provides customer service support by handling daily calls to resolve problems or inquiries.</li>
<li>Provides administrative support for manager or department (i.e., written correspondence, mail distribution, office supply maintenance, etc.).</li>
<li>Responsible for prepping loan packets ready to send to credit.</li>
<li>Provides direct customer support as needed (i.e., picking up and/or delivering documents, meets new customers, etc.).</li>
<li>Responsible for preparation of various reports for management, as requested.</li>
<li>Regular and predictable attendance is an essential requirement of the position.<br>
</li>
<li>Responsible for the completion of all compliance training related to the positions.</li>
<li>Must understand all applicable laws and regulations that apply to the position and complies with the requirements.
</li></ul><p><b>NON-ESSENTIAL FUNCTIONS</b><br>
Performs all other duties as assigned.</p>
<p><b>
EXPERIENCE/SKILLS</b></p>
<ul>
<li>One (1) to three (3) years of related experience preferred.
</li><li>Strong working experience with proficiency in Microsoft Excel and Word.
</li><li>Good written and verbal communication skills.</li>
<li>Ability to work with all different departments and business entities.</li>
<li>Ability to prioritize.</li>
<li>Good time management skills.</li>
</ul>
<p><b>EDUCATION</b><br>
One (1) &ndash; three (3) years college preferred.</p>
<p><b>
TRAVEL REQUIREMENTS</b><br>
Minimal or occasional travel for meetings, projects or training as needed.</p>
<p><b>
PHYSICAL DEMANDS</b><br>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.</p>
<p>
While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds.</p>
<p><b>
EQUIPMENT</b><br>
MS Office PC, fax, phone and standard office equipment.</p></div>

Administrative Asst II, Ag/Business Banking, Community Banking Division, Bremen, IN

<div><div><b>POSITION SUMMARY</b><br>
Provides individualized client service while handling daily transactions, addressing inquiries, and problem resolution, in accordance with Bank policies and procedures.<br>
<br>
<b>ESSENTIAL REQUIREMENTS</b></div>
<ul><li><div>Processes financial transactions for clients accurately and efficiently.</div>
</li><li><div>Identifies client needs uncovered during business interactions and/or conversations, promotes products and services and refers clients to the appropriate bank colleague if needed.</div>
</li><li>Builds client loyalty; establishes client relationships, including addressing each client by name.</li>
<li>Consistently delivers exceptional customer service to each and every client.</li>
<li>Follows established Bank policies, procedures and guidelines.</li>
<li>Participates in retail sales programs to help meet personal and banking center goals.</li>
<li>Actively participates in team meetings and participates in community projects and appropriate educational programs related to the position.</li>
<li>Balances cash drawer and assists banking center team in operational duties (ie., balancing the ATM, vault and end of day work).</li>
<li>Regular and predictable attendance is an essential requirement of the position.</li>
<li>Responsible for the completion of all compliance training related to the position.</li>
<li>Must understand all applicable laws and regulations that apply to the position and complies with the requirements.</li>
</ul>
<p><b>NON-ESSENTIAL FUNCTIONS</b><br>
Performs all other duties as assigned.</p>
<div><b>
EXPERIENCE/SKILLS</b><br>
</div>
<ul><li>One (1) or more years of customer or retail service experience preferred.</li>
<li>Cash handling experience preferred.</li>
<li>Ability to respond and assist clients with inquiries and/or problem resolution.</li>
<li>Customer service and sales oriented.</li>
<li>Careful attention to detail and time management.</li>
<li>Good listening and verbal and communication skills.</li>
<li>Good PC skills - ability to work in Windows based system essential.</li>
<li>Ability to cross-sell bank products and services.</li>
<li>Ability to work evenings and weekends based on banking center needs.</li>
<li>Ability to communicate in another language is a plus.</li>
<li>Good organizational skills.</li>
<li>Ability to work in a team atmosphere.</li>
<li>Ability to stand for prolonged periods of time.</li>
<li>Ability to protect the confidentiality/privacy of others as appropriate, as well as of company documents and records.</li>
<li>Ability to handle multiple tasks in a fast-paced environment.</li>
</ul>
<p><b>EDUCATION</b><br>
High School Diploma/GED required.<br>
<br>
<b>TRAVEL REQUIREMENTS</b><br>
Ability to travel to all banking centers; as well as other locations for meetings, projects, training and seminars (as needed).<br>
<br>
<b>PHYSICAL DEMANDS</b><br>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.<br>
<br>
While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds.<br>
<br>
<b>EQUIPMENT</b><br>
MS Office PC, fax, phone and standard office equipment.</p></div>

Teller (Client Services Representative), Argos Banking Center, Argos, IN

Teller (Client Services Representative), FLOAT, Plymouth, IN

<div><div><b>POSITION SUMMARY</b><br>
Provides clients with friendly service and meets financial needs by completing transactions and uncovering other opportunities to promote additional services.<br>
<br>
<b>ESSENTIAL REQUIREMENTS</b></div>
<div><ul><li>Processes banking center transactions, safety deposit, cash machine and vault balancing activities, following bank policies and procedures.</li>
<li>Greets clients as they enter the banking center, identifies client needs, promotes bank products and services, and refers clients to the appropriate business colleague, if needed.</li>
<li>Opens personal accounts, CD&rsquo;s and cross-sells bank services.</li>
<li>Answers client inquiries and resolves less complex issues.</li>
<li>Builds client loyalty; establishes client relationships, including addressing each client by name.</li>
<li>Consistently delivers exceptional customer service to each and every client.</li>
<li>Adheres to established bank policies, procedures and guidelines.</li>
<li>Participates in retail sales programs to help meet personal and banking center goals.</li>
<li>Actively participates in team meetings and participates in community projects and appropriate educational programs related to the position.</li>
<li>Provides transaction overrides and other assistance to less experienced CSRs on transaction processing and balancing as necessary.</li>
<li>Assists Manager with audits, reporting and scheduling as requested.</li>
<li>Regular and predictable attendance is an essential requirement of the position.</li>
<li>Responsible for the completion of all training related to the position.
</li><li>Understands all applicable laws and regulations that apply to the position and complies with the requirements.</li>
</ul></div><div><b>NON-ESSENTIAL FUNCTIONS</b></div>
<div><ul><li>Demonstrates appropriate levels of interpersonal skills for clients and staff members.</li>
<li>Performs all other duties as assigned.</li>
</ul></div><div><b>EXPERIENCE/SKILLS</b></div>
<div><ul><li>Four (4) or more years of retail banking experience preferred.</li>
<li>Customer service and sales oriented.</li>
<li>High degree of attention to detail.</li>
<li>Good written and verbal communication skills.</li>
<li>Good PC skills &ndash; proficiency in Microsoft word and Excel essential.</li>
<li>Ability to cross-sell bank products and services.</li>
<li>Highly motivated.</li>
<li>Ability to work in a team atmosphere.</li>
<li>Ability to protect the confidentiality/privacy of others as appropriate, as well as of company documents and records.</li>
<li>Ability to handle multiple tasks in a fast-paced environment.</li>
</ul></div><div><b>EDUCATION</b><br>
One (1) - three (3) years college preferred.<br>
<br>
<b>TRAVEL REQUIREMENTS</b><br>
Ability to travel to all locations as needed for meetings, projects, training, seminars, etc<br>
<br>
<b>PHYSICAL DEMANDS</b><br>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.<br>
<br>
While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds.<br>
<br>
<b>EQUIPMENT</b><br>
MS Office PC, fax, phone and standard office equipment.</div></div>

Personal Banker (Client Services Associate), Dupont Oaks Banking Center, Fort Wayne, IN

Join 1st Source Bank and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

1st Source Bank

About Company

Administrative Asst II, Ag/Business Banking, Community Banking Division, Bremen, IN

Teller (Client Services Representative), Argos Banking Center, Argos, IN

Teller (Client Services Representative), FLOAT, Plymouth, IN

Personal Banker (Client Services Associate), Dupont Oaks Banking Center, Fort Wayne, IN