Qureos Mentor

365 Health Services

At 365 Health Services, we’re more than just a Home Health and Home Care organization—we’re a growing family dedicated to delivering exceptional care throughout Pennsylvania. With over 25 years of combined experience in home care, we provide a range of services including Personal Assistance Services, Adult and Pediatric Private Duty Nursing, and support for Veterans and individuals with Intellectual & Developmental Disabilities. Our mission is to offer comprehensive assistance to consumers and their families at every stage of life.

*Starting at, PLUS commission paid out weekly365 Health Services is looking for an energetic, motivated, competitive leader that thrives in a team environment. The healthcare industry is one of the fastest growing sectors in the country and this opportunity puts you in the driver seat of a rapidly expanding company that is looking for their next leaders. The Client Services Manager position is ideal for any competitive individual who is looking to challenge themselves and take their career to the next level.Qualifications For Client Services Manager (csm)High integrityPositive attitudeExcellent communication skillsSolution-orientedEager / CompetitiveAbility to thrive and collaborate in a fast-paced environmentBachelor's Degree, preferredPrimary Duties And Responsibilities-Develops and executes recruitment strategies to attract, screen and hire quality healthcare professionals who meet the office&rsquo;s immediate and projected needs-Utilizes various recruitment tools and methods to source and attract a pool of qualified and diverse candidates-Completes necessary reference checks on candidate&rsquo;s background and work experienceEnsures candidates meet required hiring standards for 365 Health Services and applicable contracts-Negotiates salary, terms and conditions of employment with candidates, Schedules direct care workers and field staff for initial placement and ongoing assignments-Manages direct care workers and field staff while on assignment: assesses and investigates direct care worker and field staff concerns and issues, and provides performance coaching, counseling and disciplinary action when appropriate-Maintains regular contact to and develops relationships with active clients, consumers and referral sources to identify current staffing needs and requirements, projected openings, and potential new business opportunities-Ensure client, consumer and referral source expectations are understood and met while addressing and resolving concerns relating to customer service, caregiver or field staff performance-Documents candidate, direct care worker, field staff and client correspondence and activities within the system of record-Ensures confidentiality of all consumer records and personnel files in accordance with agency and HIPAA guidelines-Responsible for on-call duties during non-business hours and weekends as needed.Matches and evaluates candidate skills to client and consumer needs through screening and interviewing-Responsible for ongoing compliance with all current federal, state and local regulations, company policies and procedures, and reimbursement guidelines-Demonstrates a commitment to advancing 365 Health Services, LLCBenefitsHealth Insurance PackagesPaid Time Off401KScheduleMonday to FridayPaid On-Call (Shifts Alternate, Responsible for Answering Calls outside of Business Hours)Additional CompensationWeekly CommissionWeekly On-Call PayBonusesEducationBachelor's (Preferred)Work Location: In-personPay: From $46,800.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Client Service Manager

Join 365 Health Services and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

365 Health Services

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Client Service Manager