Qureos Mentor

3MD Inc.

<div>Benefits<div>
U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company contribution, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.-based employees also receive, per calendar year, up to 6 scheduled paid holidays. Additionally, eligible hourly/non-exempt and exempt employees accrue up to 112 hours of PTO based on years of service and may annually take up to 8 hours of paid volunteer time. Additional paid sick leave is also provided if required by state or local law.</div><div></div> 
Summary of Position:
Systems and Network Administrators are responsible for the day-to-day operation of organizations networks. They organize, install, and support an organization&rsquo;s computer systems, including local area networks, wide area networks, network segments, intranets, and other data communication systems. Administrators manage an organization&rsquo;s servers and desktop and mobile equipment. They ensure that email and data storage networks work properly.
Essential Functions:<ul><li>
Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations</li><li>
Perform data backups and disaster recovery operations</li><li>
Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary</li><li>
Plan, coordinate, and implement network security measures to protect data, software, and hardware.</li><li>
Configure, monitor, and maintain email applications or virus protection software</li><li>
Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use</li><li>
Design, configure, and test computer hardware, networking software and operating system software</li><li>
Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future</li><li>
Confer with network users about how to solve existing system problems</li><li>
Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies</li><li>
Analyze equipment performance records to determine the need for repair or replacement</li><li>
Implement and provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system</li><li>
Maintain an inventory of parts for emergency repairs</li><li>
Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes</li><li>
Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements</li><li>
Train people in computer system use</li><li>
Coordinate with vendors and with company personnel to facilitate purchases</li><li>
Perform routine network startup and shutdown procedures and maintain control records</li><li>
Maintain logs related to network functions, as well as maintenance and repair records</li></ul>
Competencies:<ul><li>
Ensures Accountability</li><li>
Tech Savvy</li><li>
Communicates Effectively</li><li>
Values Differences</li><li>
Customer Focus</li><li>
Resourcefulness</li><li>
Drives Results</li><li>
Plans and Prioritizes</li><li>
Decision Quality</li><li>
Self-Development</li></ul>
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee in this position frequently communicates with other co-workers/clients who have inquiries about the various projects and other needs. Must be able to exchange accurate information in these situations. The employee must be able to remain in a stationary position 75% of the time. The employee in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operate a computer and office machinery such as a calculator, keyboard, copy machine and printer. Frequently moves boxes with equipment weighing up to 25lbs across the building and/or to other offsite buildings for various project needs.
Required Education and Experience:<ul><li>
High School Diploma Required</li><li>
4-10 Years of Experience</li></ul>
Qualifications:<ul><li>
Bachelor&rsquo;s degree or related experience are preferred</li><li>
At least 4- 10 years of experience supporting end users providing technical assistance and resolving technical issues for all known operating systems</li><li>
Experience in diagnosing complex technical issues</li><li>
Experience in trouble shooting network, server and operating systems</li><li>
Must have great skills in customer service skills</li><li>
Must have the ability to sit for extended periods of hours and can managed to focus for several hours attending to the problems and solutions of the company&rsquo;s comer system</li><li>
Using computers and computer systems to program, write software, set up functions, enter data, or process information</li><li>
Observing, receiving, and otherwise obtaining information from all relevant sources</li><li>
Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events</li><li>
Analyzing information and evaluating results to choose the best solution and solve problems</li><li>
Provide information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person</li><li>
Maintain computer networks to enhance performance and user access</li><li>
Implement security measures for computer or information systems</li><li>
Create electronic data backup to prevent loss of information</li><li>
Develop computer or information security policies or procedures</li><li>
Resolve computer network problems</li></ul>
AAP/EEO Statement:
3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race and color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status or any other category that is protected by applicable law.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</div>

Systems and Network Administrator

<div>Benefits
U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company contribution, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.-based employees also receive, per calendar year, up to 6 scheduled paid holidays. Additionally, eligible hourly/non-exempt and exempt employees accrue up to 112 hours of PTO based on years of service and may annually take up to 8 hours of paid volunteer time. Additional paid sick leave is also provided if required by state or local law.
Summary of Position:
The Marketing &amp; Alliances Coordinator is responsible for supporting marketing execution on plans and supporting implementation of integrated marketing and communications programs. This position will serve as a direct point of contact with the company sales and services organizations to support meeting presentation content, and collaborate to capture needs for future content and sales enablement. The Marketing and Alliances Coordinator will also serve as an internal evangelist with supporting our Human Resources teams in accessing branded templates and developing internal communications that meet all brand standards. They will also serve as a direct point of contact for the company&rsquo;s alliance partner marketing managers, Marketing Specialist and Marketing Manager to facilitate administrative aspects of partner relationships and help design, execute and track MDF marketing campaigns, including ensuring the MDF is budgeted and collected. This position will also support, budget and organize internal and customer-facing events, such as SKO, trade-shows, and customer-specific events.
Essential Functions:
Support the Marketing team with various marketing responsibilities, such as, but not limited to:<ul><li> Event Management and Support</li><li> Support in the creation of marketing content, assets and integrated campaigns</li><li> Support Denali&rsquo;s social media</li><li> Conduct market research and analyze trends to identify new marketing opportunities</li><li> Collaborate with other internal teams (e.g. product and sales) to develop and monitor strategic marketing initiatives</li><li> MDF budgeting, utilization and tracking</li></ul>
Support the Alliances team with but responsibilities such as, not limited to:<ul><li> Partner portal administration</li><li> Lead management and tracking</li><li> Event Management and Support</li><li> Partner operations support</li><li> Major assignments - Carry out major assignments in managing and conducting the company's marketing operations.</li><li> Issue resolution - Investigate and resolve matters of significance related to marketing campaign performance and constituent feedback on behalf of management.</li></ul>
Competencies:
1. Ensures Accountability
2. Tech Savvy
3. Communicates Effectively
4. Values Differences
5. Customer Focus
6. Resourcefulness
7. Drives Results
8. Plans and Prioritizes
9. Decision Quality
10. Self-Development
Work Environment:
This job operates in a professional office environment. This role regularly utilizes workplace technology, including computers, smartphones, multifunction printers, cloud-based filing systems, and collaboration tools. The company also provides design tools such as Adobe Illustrator or access to image libraries such as Shutterstock to help a person succeed in delivering outstanding content.
Physical Demands:
This role requires physical capabilities that support the successful execution of key responsibilities. The employee regularly engages in verbal and written communication with colleagues and clients to address project-related inquiries and must be able to convey accurate information clearly and efficiently. The position involves remaining seated at a workstation for approximately 75% of the time, with occasional movement throughout the office to access equipment, supplies, and shared resources. Daily tasks include consistent use of computers and standard office technology such as keyboards, printers, and multifunction devices. The role also involves transporting equipment boxes weighing up to 25 pounds within the building and to other offsite locations as needed for project support.
Required Education and Experience:<ul><li>
Bachelor&rsquo;s degree in marketing, or a related field</li><li>
2+ years of experience</li></ul>
Qualifications:<ul><li> Experience with digital and social media platforms</li><li> Experience with marketing tools, including Adobe suite, Microsoft suite, and various AI tools</li><li> Ability to build strong, highly collaborative relationships</li><li> Excellent communication skills, both verbal and written. Must be able to effectively communicate</li><li> Project management experience, including experience working with cross-functional teams</li><li> Events, Advertising and/or Public relations experience</li><li> Experience and understanding of digital marketing is required</li><li> Ability and interest in working cross-functionally</li><li> Collaborative Mindset; team player</li></ul>
AAP/EEO Statement:
3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race and color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status or any other category that is protected by applicable law.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</div>

Marketing & Alliances Administrator

<div>Benefits:
U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company contribution, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.-based employees also receive, per calendar year, up to 6 scheduled paid holidays. Additionally, eligible hourly/non-exempt and exempt employees accrue up to 112 hours of PTO based on years of service and may annually take up to 8 hours of paid volunteer time. Additional paid sick leave is also provided if required by state or local law. 
Summary of Position:
This role is responsible for providing technical assistance and support to end-users, maintaining IT systems, and ensuring smooth day-to-day operations of digital infrastructure.
Essential Functions:<ul><li> Install, configure, and maintain desktops, enterprise network switch and routers, and other peripherals</li><li> Build out systems with following strict standard operating procedures SOPs and documentation</li><li> Maintain accurate documentation of support activities and system configurations</li><li> Provide first-level technical support for hardware, software, and network issues</li><li> Routinely tests and monitors IT system performance to ensure system security and reliability</li><li> Assist with onboarding/offboarding by setting up user accounts and access permissions</li><li> Troubleshoot and resolve issues related to operating systems, applications, and connectivity</li><li> Collaborate with IT and engineering team members on system upgrades and security patches</li></ul>
Competencies:
1. Ensures Accountability
2. Tech Savvy
3. Communicates Effectively
4. Values Differences
5. Customer Focus
6. Resourcefulness
7. Drives Results
8. Plans and Prioritizes
9. Decision Quality
10. Self-Development
Work Environment:
This position is based in a professional office setting and regularly utilizes workplace technology, including computers, smartphones, multifunction printers, cloud-based filing systems, and collaboration tools.
Physical Demands:
 This role requires physical capabilities that support the successful execution of key responsibilities. The employee regularly engages in verbal and written communication with colleagues and clients to address project-related inquiries and must be able to convey accurate information clearly and efficiently. The position involves remaining seated at a workstation for approximately 75% of the time, with occasional movement throughout the office to access equipment, supplies, and shared resources. Daily tasks include consistent use of computers and standard office technology such as keyboards, printers, and multifunction devices. The role also involves transporting equipment boxes weighing up to 25 pounds within the building and to other offsite locations as needed for project support.
Required Education and Experience:<ul><li>
Associate&rsquo;s or Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field</li><li>
1-3 years of experience</li></ul>
Qualifications:<ul><li> Proven ability to troubleshoot and resolve hardware, software, and network issues</li><li> Windows and macOS operating systems</li><li> Desktop and laptop hardware</li><li> Network connectivity and basic troubleshooting</li><li> Software installation and configuration</li><li> Active Directory and user account management</li><li> Imaging and patching systems</li><li> Ticketing systems (e.g., ServiceNow, Jira)</li><li> Remote support tools</li><li> Mobile device management</li><li> Strong communication and customer service skills</li><li> Ability to work independently and as part of a team</li><li> Analytical thinking and problem-solving</li></ul>
AAP/EEO Statement:
3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race and color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status or any other category that is protected by applicable law.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</div>

IT Support Associate I

<div>*Full Time on-site requirement in Denver, CO* 
Benefits
 U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company contribution, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.-based employees also receive, per calendar year, up to 6 scheduled paid holidays. Additionally, eligible hourly/non-exempt and exempt employees accrue up to 112 hours of PTO based on years of service and may annually take up to 8 hours of paid volunteer time. Additional paid sick leave is also provided if required by state or local law.<div></div><div> 
Summary of Position:
The IT Quality Assurance plans, executes, and completes the analysis of IT-quality-related issues along the Software Development Life Cycle (SDLC) and deliverables. Assists in identifying, evaluating, and monitoring processes, systems, and procedures to meet IT-quality requirements and Internal Audit findings. Ensures that the quality of the delivered products is aligned with the Quality Assurance methodology.
Essential Functions:<ul><li>
Design, Develop, and Execute test cases and test suites focusing on efficiency and maintainability while ensuring the highest in quality standards</li><li>
Collaborate closely with Software Development Engineers in Test to maximize re-usable automation scripts.</li><li>
Perform exploratory testing beyond defined test methods with a focus on efficiency and risk mitigation</li><li>
Consult and advise management regarding software readiness and critical issues</li><li>
Create strategic core test plans encompassing functional, regression, and smoke tests with meaningful test steps and expected results based on functional requirements and User Stories</li><li>
Review and reconcile project deliverables aligned with strategic IT-quality standards</li><li>
Conceptualize, document, and communicate solutions concerning IT-Quality</li><li>
Requires competency in customer focus, change &amp; innovation, strategic thinking, relationship building &amp; influencing talent management, results focus, and inspirational leadership</li><li>
Demonstrates working knowledge of Software Development Life Cycle (SDLC) methodology (processes, and deliverables) and can work with the process and application teams to identify and close the gaps concerning IT-quality issues as well as provide metrics for monitoring purposes and measures of success</li><li>
Demonstrates knowledge to conceptualize, document, and communicate solutions concerning IT-Quality issues</li><li>
Ensures review of Quality Assurance documentation for accuracy, feasibility, consistency, and completeness.</li><li>
Executes initiatives to improve processes, procedures, and tools for IT-quality purposes utilized by the cross-functional teams</li><li>
Creates and delivers articulate and effective oral presentations to a variety of audiences, large or small, internal, or external</li></ul>
Competencies:<ul><li>
Ensures Accountability</li><li>
Tech Savvy</li><li>
Communicates Effectively</li><li>
Values Differences</li><li>
Customer Focus</li><li>
Resourcefulness</li><li>
Drives Results</li><li>
Plans and Prioritizes</li><li>
Decision Quality</li><li>
Self-Development</li></ul>
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee in this position frequently communicates with other co-workers/clients who have inquiries about the various projects and other needs. Must be able to exchange accurate information in these situations. The employee must be able to remain in a stationary position 75% of the time. The employee in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operate a computer and office machinery such as a calculator, keyboard, copy machine, and printer. Frequently moves boxes with equipment weighing up to 25 lbs across the building and/or to other offsite buildings for various project needs.
Required Education and Experience:<ul><li>
High School Diploma or general equivalent</li><li>
3+ Years of Experience</li></ul>
Qualifications:<ul><li>
3 years minimum experience with a formal SDLC</li><li>
3 years minimum experience creating SDLC deliverables (Requirements, Functional, Design, and Test Requirements Specification Documents Management and communication of project status, budgets, and risk registers</li><li>
Ability to analyze and solve complex problems quickly and creatively</li><li>
Experience with client-server systems and understanding the types of issues that may arise</li><li>
Ability to learn quickly in a dynamic environment</li><li>
Excellent oral, written, and interpersonal communication skills</li><li>
Self-motivated and team player</li><li>
Ability to handle multiple tasks and priorities</li></ul>
AAP/EEO Statement:
3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race, color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status, or any other category that is protected by applicable law.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties,</div></div>

IT Quality Assurance - DTS

Join 3MD Inc. and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

3MD Inc.

ABOUT_COMPANY

Systems and Network Administrator

Marketing & Alliances Administrator

IT Support Associate I

IT Quality Assurance - DTS