Qureos Mentor

51Talk

<div>
 
 
 EA (Telesales Representatives)
 
 
 
 
 What You&rsquo;ll Do:
 
 
 <ul>
 <li>
 Contact existing customers to introduce course renewal options and increase conversion rates.
 </li>
 <li>
 Maintain regular follow-up with customers to understand their learning needs and recommend personalized renewal solutions.
 </li>
 <li>
 Monitor students&rsquo; learning progress and analyze performance data to develop appropriate renewal strategies.
 </li>
 <li>
 Address customer inquiries, resolve concerns, and ensure high levels of satisfaction throughout the renewal process.
 </li>
 </ul>
 
 
 Requirements:
 
 
 <ul>
 <li>
 Minimum 1 year of experience in sales, or any related field.
 </li>
 <li>
 Strong communication and interpersonal skills, with the ability to identify and address customer needs effectively.
 </li>
 <li>
 Comfortable working in a target-driven environment with a positive, results-oriented mindset.
 </li>
 <li>
 High level of motivation to meet and exceed sales targets, with a strong focus on performance and commission.
 </li>
 </ul>
</div>

Salesperson

<div>
 
 
 About the Job
 
 
 
 We are seeking a talented and experienced
 
 English Teacher
 
 to join our Cairo office. This role focuses on delivering high-quality English lessons, supporting students&rsquo; learning progress, and contributing to an engaging educational environment in both online and in-class settings.
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Deliver high-quality trial and paid English lessons (25&ndash;50 minutes).
 </li>
 <li>
 Encourage student engagement and ensure high conversion from trial to paid classes.
 </li>
 <li>
 Attend pre-job training sessions.
 </li>
 <li>
 Please be sure to maintain punctuality: no lateness, early departures, or absences.
 </li>
 <li>
 Teach diligently to improve learning outcomes.
 </li>
 <li>
 Giving training to new part-time teachers
 </li>
 <li>
 Work on-site.
 </li>
 </ul>
 
 
 Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or above in English or a related field.
 </li>
 <li>
 At least 1 year of experience in online/offline English teaching.
 </li>
 <li>
 Ability to teach young kids, middle school students, and high school students.
 </li>
 <li>
 Familiarity with the Saudi education system is a strong plus.
 </li>
 <li>
 CELTA/DELTA/TEFL certification is a strong plus.
 </li>
 </ul>
 
 
 Benefits
 
 
 <ul>
 <li>
 Competitive salary with performance-based incentives
 </li>
 <li>
 Social insurance and standard company benefits
 </li>
 <li>
 Continuous training and career development opportunities
 </li>
 <li>
 Team-building activities and employee perks
 </li>
 </ul>
 
 
 Additional Information
 
 
 <ul>
 <li>
 Location: On-site, Maadi, Cairo, Egypt
 </li>
 <li>
 Working Hours: 12:00 PM &ndash; 9:00 PM (Egypt Time)
 </li>
 <li>
 Contract Type: Full-Time
 </li>
 <li>
 Experience Level: 1+ years in English teaching
 </li>
 </ul>
 
 📩
 
 Apply Now
 
 
</div>

English Teacher

<div>
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 
 Lead and manage a team of telesales representatives to achieve enrollment targets
 
 </li>
 <li>
 
 Develop sales scripts, call strategies, and objection-handling techniques tailored to academic offerings
 
 </li>
 <li>
 
 Monitor daily performance metrics (calls, conversion rates, enrollments) and provide regular coaching
 
 </li>
 <li>
 
 Ensure high-quality customer interactions aligned with brand and service standards
 
 </li>
 <li>
 
 Collaborate with marketing and admissions teams to align leads, campaigns, and messaging
 
 </li>
 <li>
 
 Handle escalated inquiries and support the team in closing high-potential prospects
 
 </li>
 <li>
 
 Conduct regular training sessions to improve product knowledge and telesales skills
 
 </li>
 <li>
 
 Generate and present performance reports and recommendations to senior management
 
 </li>
 </ul>
 
 
 Requirements:
 
 
 <ul>
 <li>
 
 Minimum 5 years of experience in telesales, sales or any related field, including 3 years in a leadership or supervisory role.
 
 </li>
 <li>
 
 Strong leadership, communication, and team-building skills
 
 </li>
 <li>
 
 Target-oriented with a strong track record of meeting or exceeding sales goals
 
 </li>
 <li>
 
 Familiarity with CRM systems and sales reporting tools
 
 </li>
 <li>
 
 Professional proficiency in English in both writing and speaking.
 
 </li>
 </ul>
 
 
</div>

Customer Service Manager ( Fluent English Speaker)

<div>
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Oversee and manage office administrative functions and ensure efficiency in daily operations.
 </li>
 <li>
 Support department heads with scheduling, travel arrangements, document preparation, and meeting coordination.
 </li>
 <li>
 Maintain accurate records, contracts, and internal documentation in compliance with company policies.
 </li>
 <li>
 Liaise with vendors and external service providers to ensure the timely procurement of supplies and services.
 </li>
 <li>
 Organise internal and external events, training, and company meetings.
 </li>
 <li>
 Prepare regular reports, presentations, and communications for senior management.
 </li>
 <li>
 Contribute to the improvement of administrative systems and procedures.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration or related field.
 </li>
 <li>
 Minimum 3 years of administrative experience.
 </li>
 <li>
 
 Proficient in English listening, speaking, reading, and writing skills, which can be applied to work and communication.
 
 </li>
 <li>
 Strong communication, coordination, and problem-solving skills.
 </li>
 <li>
 Proficient in Microsoft Office Suite and other business tools.
 </li>
 <li>
 Ability to work independently and handle confidential information with discretion.
 </li>
 <li>
 Experience in multinational or fast-paced environments is a plus.
 </li>
 </ul>
 
 
</div>

Administrative Specialist(English Must)

<div>
 
 🌟
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Lead, coach, and motivate a team of Class Mentors to achieve monthly KPIs in course completion, engagement, and referrals.
 </li>
 <li>
 Increase student activity and satisfaction by driving consistent class attendance and proactive learning engagement.
 </li>
 <li>
 Develop and execute strategies to generate new referral leads and improve conversion rates.
 </li>
 <li>
 Monitor performance data, analyze trends, and design action plans for continuous improvement.
 </li>
 <li>
 Collaborate with senior management to align operational goals with overall business objectives.
 </li>
 <li>
 Conduct regular coaching, performance reviews, and training sessions to enhance team capabilities.
 </li>
 </ul>
 
 
 
 
 ✅
 
 What We&rsquo;re Looking For
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or above.
 </li>
 <li>
 At least
 
 5 years of experience
 
 in Customer Success, Account Management, or Education-related roles, including
 
 1+ year in a managerial position
 
 .
 </li>
 <li>
 Strong command of
 
 English and Arabic
 
 , both written and spoken.
 </li>
 <li>
 Proven track record of meeting or exceeding performance-based KPIs (e.g., engagement, course utilization, referrals).
 </li>
 <li>
 Excellent leadership, coaching, and interpersonal skills.
 </li>
 <li>
 Data-driven mindset, with strong analytical and problem-solving abilities.
 </li>
 <li>
 Highly adaptable and thrives in a fast-paced, evolving environment.
 </li>
 </ul>
 <li>
 </li>
 
 
</div>

Customer Service Manager

<div>
 
 The ideal candidate will be in charge of the organization and efficiency of daily office operations. From scheduling client meetings, to communicating between departments, you will be responsible for completing multi-level tasks in a professional and timely manner.
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Oversee and manage office administrative functions and ensure efficiency in daily operations.
 </li>
 <li>
 Support department heads with scheduling, travel arrangements, document preparation, and meeting coordination.
 </li>
 <li>
 Maintain accurate records, contracts, and internal documentation in compliance with company policies.
 </li>
 <li>
 Liaise with vendors and external service providers to ensure the timely procurement of supplies and services.
 </li>
 <li>
 Organise internal and external events, training, and company meetings.
 </li>
 <li>
 Prepare regular reports, presentations, and communications for senior management.
 </li>
 <li>
 Contribute to the improvement of administrative systems and procedures.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration or related field.
 </li>
 <li>
 
 Minimum 5 years of administrative experience.
 
 </li>
 <li>
 
 Proficient in English listening, speaking, reading, and writing skills, which can be applied to work and communication.
 
 </li>
 <li>
 Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
 </li>
 <li>
 Strong communication, coordination, and problem-solving skills.
 </li>
 <li>
 Ability to work independently and handle confidential information with discretion.
 </li>
 <li>
 Experience in multinational or fast-paced environments is a plus.
 </li>
 </ul>
 
 
</div>

Office Administrator

<div>
 
 
 About the Role
 
 
 
 We&rsquo;re looking for a
 
 high-energy Sales Representative / Telesales Executive
 
 to join our growing team!
 
 
 If you have a passion for helping people, love communicating, and thrive in a results-driven environment &mdash; this is your chance to build a rewarding sales career with us.
 
 
 
 ✨ What You&rsquo;ll Do
 
 
 <ul>
 <li>
 Conduct
 
 outbound calls
 
 to prospective customers to introduce and promote our products and services.
 </li>
 <li>
 
 Understand customer needs
 
 and recommend suitable courses or solutions.
 </li>
 <li>
 Convert inquiries into sales by
 
 clearly communicating the value
 
 of our offerings.
 </li>
 <li>
 Follow up on marketing leads and ensure
 
 timely engagement
 
 with potential customers.
 </li>
 <li>
 Keep
 
 accurate records
 
 of all sales activities and customer interactions in the CRM system.
 </li>
 <li>
 Consistently
 
 achieve or exceed monthly sales targets.
 
 </li>
 <li>
 Deliver an
 
 excellent customer experience
 
 and build long-term relationships.
 </li>
 </ul>
 
 
 🧩 What We&rsquo;re Looking For
 
 
 <ul>
 <li>
 Minimum
 
 1 year of experience
 
 in sales, telesales, or any customer-facing role.
 </li>
 <li>
 Strong understanding of
 
 sales techniques
 
 and customer engagement.
 </li>
 <li>
 
 Excellent communication and interpersonal skills.
 
 </li>
 <li>
 Target-driven,
 
 self-motivated
 
 , and able to perform under pressure.
 </li>
 <li>
 Familiarity with
 
 CRM systems
 
 is a plus.
 </li>
 </ul>
 
 
 💼 What We Offer
 
 
 <ul>
 <li>
 
 Very competitive base salary + attractive commissions
 
 </li>
 <li>
 
 Career development opportunities
 
 within a fast-growing company
 </li>
 <li>
 
 Social &amp; medical insurance
 
 </li>
 <li>
 Supportive, positive, and collaborative work culture
 </li>
 </ul>
 
 
</div>

Course Consultant

Join 51Talk and explore 9   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.