Qureos Mentor

5 Star Innovations Pvt. Limited

Company: 5 Star Innovations Private Limited Location: Wapda Town, Lahore (On-site) Job Type: Full-time (Night Shift) Timings: 6:00 PM &ndash; 3:00 AM (Pakistan Standard Time) Salary: Rs. 50,000 &ndash; Rs. 100,000 per month (based on experience and skills)Company Description 5 Star Innovations Private Limited is committed to empowering businesses through strategic innovation and tailored solutions. We help organizations streamline operations, boost productivity, and foster sustainable growth. With reliability, creativity, and real impact at our core, we bridge the gap between vision and execution.Role Description We are looking for a Customer Support Agent with prior experience in handling U.S.-based customers via email and phone. The ideal candidate is a confident communicator who can provide excellent customer service, resolve queries efficiently, and maintain a positive brand image.This is a night shift, on-site role based in Wapda Town, Lahore.Key Responsibilities<ul><li>Respond promptly to customer queries via email and phone</li><li>Handle customer complaints with patience, empathy, and professionalism</li><li>Document interactions, issues, and resolutions in the system accurately</li><li>Collaborate with internal teams to resolve customer concerns efficiently</li><li>Ensure high levels of customer satisfaction and timely follow-ups</li><li>Meet response time and service quality targets consistently</li></ul>Requirements<ul><li>Minimum 1 year of experience in customer support for U.S.-based clients (email &amp; phone) &mdash; required</li><li>Excellent spoken and written English skills (neutral or U.S.-friendly accent preferred)</li><li>Strong communication, problem-solving, and interpersonal abilities</li><li>Familiarity with CRM software, ticketing systems, or call center tools is a plus</li><li>Willingness to work night shifts (6:00 PM &ndash; 3:00 AM PST)</li><li>Reliable, punctual, and able to work independently as well as in a team</li></ul>What We Offer<ul><li>Competitive salary between Rs. 50,000 &ndash; Rs. 100,000, based on experience and performance</li><li>Friendly and professional work environment</li><li>Opportunities for skill growth and career advancement</li><li>Performance-based incentives for top performers</li></ul>If you&rsquo;re passionate about helping people, have solid U.S. customer support experience, and thrive in a fast-paced environment, we&rsquo;d love to hear from you.Apply now and become part of a growing team that values professionalism, communication, and excellence.Job Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Support Agent (Email & Phone) – Night Shift

Company Description 5 Star Innovations Private Limited is committed to empowering businesses through strategic innovation and tailored solutions. From startups to established enterprises, we help organizations streamline operations, boost productivity, and foster sustainable growth. With a strong foundation in reliability, creativity, and impact, we build the bridge between vision and execution.Role Description We are looking for a responsible and proactive Admin Officer for a part-time, on-site role in Wapda Town, Lahore. The ideal candidate will manage all administrative tasks to ensure the smooth day-to-day operations of the office. This role involves handling logistics, managing office supplies and maintenance, supporting staff needs, coordinating with vendors, and ensuring an organized work environment.Key Responsibilities<ul><li>Oversee daily administrative operations and office maintenance</li><li>Manage office supplies, inventory, and procurement</li><li>Handle vendor coordination, utility payments, and service contracts</li><li>Support in organizing meetings, events, and travel arrangements</li><li>Maintain records, files, and documentation in an organized manner</li><li>Ensure smooth coordination between different departments</li><li>Assist in basic HR tasks when needed (attendance, leave records, etc.)</li><li>Perform any other administrative tasks assigned by management</li></ul>Qualifications<ul><li>Minimum 2 years of experience in administrative or office management roles</li><li>Excellent organizational and multitasking skills</li><li>Good communication and interpersonal abilities</li><li>Proficient in MS Office (Word, Excel, PowerPoint)</li><li>Responsible, reliable, and able to work independently</li><li>Bachelor&rsquo;s degree in Business Administration or a related field is a plus</li></ul>Package and Timings<ul><li>Salary: Rs. 30,000 &ndash; Rs. 35,000 per month (based on experience and skills)</li><li>Timings: 6:00 PM to 12:00 AM</li><li>Employment Type: Part-time</li><li>Expected Hours: 30 per week</li><li>Work Location: In person, Wapda Town, Lahore</li></ul>If you're an organized individual who can keep operations running smoothly and enjoys a structured work environment, we&rsquo;d love to hear from you. Apply now and join a team that values efficiency, responsibility, and growth.Job Type: Part-timePay: Rs30,000.00 - Rs35,000.00 per monthExpected hours: 30 per weekWork Location: In person

Admin Officer

Join 5 Star Innovations Pvt. Limited and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

5 Star Innovations Pvt. Limited

ABOUT_COMPANY

Customer Support Agent (Email & Phone) – Night Shift

Admin Officer