Urwah Admin

92Techno

We are seeking experienced Accessibility Engineer / Consultants for building, testing, and sustaining accessible digital products. In this role, you&rsquo;ll serve as a subject-matter expert on digital accessibility by helping teams understand requirements, evaluate user interfaces, and implement practical, compliant, and user-centered solutions. What You&rsquo;ll Do Accessibility Assessment &amp; Test Planning<ul><li>Partner with clients to define the scope and focus of accessibility reviews.</li><li>Identify representative user flows, pages, components, and documents to include in testing.</li><li>Ensure the test set covers real-world usage and meaningful user journeys.</li><li>Accessibility Testing &amp; Validation</li><li>Evaluate client systems using manual testing techniques and assistive technologies.</li><li>Assess conformance with accessibility standards and regulations (e.g., WCAG 2.0+, Section 508, ADA).</li><li>Record and manage findings using AMP (Accessibility Management Platform), our on-demand solution that links technical and business aspects of accessibility compliance.</li></ul>Reporting &amp; Recommendations Technical Accessibility Consultation Process &amp; Program Consultation What You Bring Accessibility &amp; UX Mindset Technical Foundation Communication Skills Testing Focus &amp; Detail Orientation Education &amp; Experience<ul><li>Translate test results into clear, actionable reports for both technical and non-technical stakeholders.</li><li>Participate in client calls, walk throughs, and follow-up discussions.</li><li>Help define prioritized roadmaps to improve accessibility and usability across digital products.</li><li>Advise teams on how to implement accessible patterns in web, mobile, document, and other digital systems.</li><li>Provide guidance on HTML, CSS, and JavaScript coding practices that support accessibility.</li><li>Help interpret accessibility requirements into practical, engineering-ready solutions.</li><li>Consult on integrating accessibility into clients&rsquo; design, development, and QA processes.</li><li>Recommend best practices for ongoing accessibility governance, including workflows, checkpoints, and roles.</li><li>Support a culture of accessibility through guidance that can extend to training, documentation, and internal standards.</li><li>Strong interest in inclusive design and improving digital experiences for people with disabilities.</li><li>Ability to think beyond checklists and consider real user impact, usability, and overall experience.</li><li>Solid understanding of how front-end technologies (HTML, CSS, JavaScript) affect accessibility and user experience.</li><li>Experience with UI development and/or accessible PDF/document creation is a plus.</li><li>Excellent written communication with strong attention to detail&mdash;especially when describing issues and recommended fixes.</li><li>Clear, confident verbal communication with clients in a professional setting.</li><li>Ability to explain complex accessibility concepts in a concise, approachable way to designers, developers, product owners, and executives.</li><li>Experience reviewing and testing interfaces against defined requirements or design specifications.</li><li>Enjoyment of investigative work&mdash;finding issues, understanding root causes, and validating fixes.</li><li>BS degree in a technology-related field or equivalent professional experience.</li><li>4+ years&rsquo; experience working in a digital accessibility role with knowledge in WCAG, Section 508, ADA, and assistive technologies.</li><li>Proven success serving in a client-facing capacity.</li><li>4+ years&rsquo; experience working with HTML, CSS, and JavaScript.</li></ul>Job Type: Full-timePay: Rs300,000.00 - Rs400,000.00 per monthWork Location: Remote

Accessibility Engineers / Consultant

We are looking for a Senior Software Engineer in Lahore. We&rsquo;re looking for someone with strong, demonstrable expertise of at least 5 years in Angular, .NET Core, and NativeScript, ideally with full-stack experience across scalable cloud-hosted systems and API-first ecosystems.Core Skills:<ul><li>TypeScript</li><li>Angular (including Angular Material)</li><li>NativeScript (with deployment to both iOS and Android Preferred)</li><li>.NET Core (C#)</li><li>SQL (including PostGreSQL)</li><li>CSS</li><li>Additional Technical Experience:</li><li>Familiarity with Graph Databases (e.g. Neo4j, Amazon Neptune)</li><li>RESTful API design &amp; integration</li><li>Federated Authentication (OAuth2, SAML, OIDC)</li><li>AWS Services (e.g. Lambda, S3, CloudWatch, API Gateway, Cognito)</li><li>Git / Bitbucket</li><li>Test-Driven Development (TDD)</li></ul>*<ul><li>Summary of Duties</li><li>Work closely with UI/UX Designers to turn prototypes, mock-ups and wireframes into</li><li>finished product</li><li>Work with Functional Analysts on determining best solution to their identified Solution</li><li>Developing full stack web and mobile applications using Angular framework,</li><li>Carry out code quality reviews for Angular and .NET developments from other</li><li>Understand and be an advocator of best architectural practices that need to be followed in</li><li>Cultivate a strong working relationship with the Technical Team Leads on projects</li><li>Provide support for other Angular and .NET developers where needed</li><li>Advising and developing web and mobile solutions</li></ul>Job Type: Full-timePay: Rs350,000.00 - Rs370,000.00 per monthWork Location: In person

Senior Software Engineer .NET & Angular

We are looking for a IT support Operation Lead in Lahore. Role requires not only technical expertise but also management, communication, and strategic skills to ensure efficient and effective operations.Technical Skills<ul><li>Knowledge of IT infrastructure components, including servers, networking, storage, firewalls, and cloud environments.</li><li>Expertise in managing and optimizing help desk software (e.g., ServiceNow, Jira, FreshService) and ticketing workflows including customer inquiries and issues to ensure timely response and resolution.</li><li>Understanding of MSP-specific services, SLAs, and</li><li>Familiarity with ITIL (Information Technology Infrastructure Library) frameworks for best practices in IT support.</li><li>Ability to guide Level 1 and Level 2 teams on root cause analysis for common issues, including endpoint management, application support, network connectivity, and security</li><li>Familiarity with basic network troubleshooting (DNS, DHCP, TCP/IP) and awareness of security practices, such as antivirus, firewalls, and intrusion prevention.</li><li>Experience with monitoring tools and dashboards for proactive issue identification, such as Nagios, SolarWinds, or Zabbix.</li><li>Ability to review all technical support related processes and documentation for continuous improvement</li><li>Assist in the creation and implementation of customer self-service material and tools</li><li>Ability to work with cutting edge technology and assimilate information rapidly</li></ul>Leadership &amp; Management Skills<ul><li>Ability to lead and manage a team of Level 1 and Level 2 engineers, including recruiting, training, scheduling, and mentoring.</li><li>Oversee the day-to-day operations of the Technical Support Team</li><li>Setting and tracking KPIs, conducting performance evaluations, and identifying growth or training opportunities for team members.</li><li>Skilled in managing escalations and conflicts and providing support, both within the team and with clients, to ensure smooth operations.</li><li>Proficiency in resource allocation, ensuring 24/7 support coverage, and managing shifts or on-call rotations effectively.</li><li>Experience with project planning and coordination for support tasks, service improvements, or infrastructure upgrades.</li></ul>Customer Service &amp; Communication Skills<ul><li>Ability to interface with clients, understand their requirements, and ensure that SLAs and expectations are met consistently.</li><li>Possess clear and concise communication skills to relay complex technical information to non-technical stakeholders, both verbally and in writing.</li><li>Competency in reporting incidents, creating documentation for common issues, and setting up knowledge bases for Level 1 and Level 2 teams.</li><li>Ensuring the team&rsquo;s adherence to SLAs, monitoring response and resolution times, and handling escalations when SLA breaches are imminent.</li><li>Act as a senior agent who will drive customer satisfaction through customer support</li><li>Ability to communicate with client&rsquo;s representative to discuss / share team progress and act as customer success manager</li><li>Be actively involved with the operational delivery and UAT to onboard new customers into support steams</li></ul>Strategic &amp; Analytical Skills<ul><li>Must possess strong analytical skills to investigate and resolve customer support tickets</li><li>Ability to analyze metrics (e.g., ticket volume, resolution times, and customer satisfaction) to identify trends, assess performance, and drive improvements.</li><li>Experience in streamlining workflows, automating repetitive tasks, and improving service delivery processes for efficiency.</li><li>Forecasting future support needs based on company growth, seasonal demand, or specific client requirements.</li><li>Managing operational budgets, making cost-effective decisions on tools or personnel, and maximizing resources.</li></ul>Training &amp; Development Skills<ul><li>Ability to upskill Level 1 and Level 2 engineers through regular technical training, refresher courses, or certifications.</li><li>Establishing knowledge-sharing practices, documentation standards, and access to resources to enable Level 1 and Level 2 teams to resolve issues more independently.</li><li>Offering guidance and career development support to foster a growth-oriented environment and retain talent.</li></ul>Adaptability &amp; Innovation<ul><li>Keeping up with advancements in IT services, cloud computing, and security practices, and guiding the team in adopting these technologies.</li><li>Encouraging a proactive approach to problem-solving and being open to new tools or methods that can improve support operations and implement any necessary preventive measures to reduce customer faults and issues</li><li>Leading and guiding the team through changes in processes, tools, or company policies to ensure minimal disruption.</li><li>Education: </li><li>Graduation in computer sciences or relevant discipline. Having an added certification will be a plus</li><li>Experience</li><li>: Minimum 10 years of experience in a team lead role having proven people management and leadership skills with a support team structure.</li></ul>Job Type: Full-timePay: Rs400,000.00 - Rs425,000.00 per monthApplication Question(s):<ul><li>This is full time onsite role. Our working hours are 5:30 PM to 2:30 AM. Will it work for you? </li></ul>Work Location: In person

Lead IT Support Operations

We are seeking a highly skilled Senior AI Engineer in Lahore to lead the data and AI foundations that will drive our next phase of innovation. This role is ideal for someone who thrives in building scalable AI systems, shaping enterprise strategies, and delivering impactful AI solutions across the organization.Key Responsibilities<ul><li>Define and implement the enterprise data strategy to enable AI at scale.</li><li>Design and build scalable data platforms and pipelines (batch and streaming).</li><li>Develop, deploy, and optimize ML/AI and LLM-based solutions.</li><li>Establish frameworks for data governance, lineage, quality, security, and responsible AI.</li><li>Collaborate with business teams to identify and deliver high-value AI use cases.</li><li>Advocate and promote data, AI, and engineering best practices across the organization.</li></ul>Requirements<ul><li>6&ndash;10+ years of experience in Data Engineering, ML Engineering, or AI Engineering.</li><li>Strong proficiency in Python, SQL, and major cloud platforms (AWS, Azure, or GCP).</li><li>Experience working with Spark, feature stores, and Lakehouse architectures.</li><li>Hands-on expertise in LLMs, vector databases, and RAG pipelines.</li><li>Solid understanding of data governance, data security, DevOps/MLOps, and enterprise data frameworks.</li></ul>Job Type: Full-timePay: Rs450,000.00 - Rs500,000.00 per monthApplication Question(s):<ul><li>Do you have 6+ years of experience in Data Engineering, ML Engineering, or AI Engineering?</li></ul>Work Location: In person

Senior AI Engineer

Join 92Techno and explore 5   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

92Techno

ABOUT_COMPANY

Accessibility Engineers / Consultant

Senior Software Engineer .NET & Angular

Lead IT Support Operations

Senior AI Engineer

Senior Software Engineer .NET & Angular