Abrar Admin

A-1 Hospitality Group

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 We are looking to add an upbeat Front Desk Agent to their team to manage all aspects of hotel guest&rsquo;s accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities.
 
 
 Benefits:
 
 
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 Sick Pay
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 Hotel Discounts
 
 
 
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 Responsibilities
 
 
 
 Perform all check-in and check-out tasks
 
 
 Manage online and phone reservations
 
 
 Inform customers about payment methods and verify their credit card data
 
 
 Register guests collecting necessary information (like contact details and exact dates of their stay)
 
 
 Welcome guests upon their arrival and assign rooms
 
 
 Provide information about our hotel, available rooms, rates, and amenities
 
 
 Respond to clients&rsquo; complaints in a timely and professional manner
 
 
 Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests&rsquo; needs
 
 
 Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
 
 
 Upsell additional facilities and services, when appropriate
 
 
 Maintain updated records of bookings and payments
 
 
 
 Qualifications
 
 
 
 Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role
 
 
 Experience with hotel reservations software, like OnQ or Opera
 
 
 Customer service experience
 
 
 Excellent communication and organizational skills
 
 
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 Must be willing to work weekends, holidays, and different shift times.
 
 
 
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 We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Front Desk Agent - Part Time

Join A-1 Hospitality Group and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

A-1 Hospitality Group

About Company

Front Desk Agent - Part Time