Qureos Mentor

A&F Auto Repair

Location: Dubai, UAE (Onsite) Company: BattmobileAbout BattmobileBattmobile is UAE&rsquo;s leading onsite automotive service provider, operating a fleet of 40+ vehicles with 24/7 availability. With over 150,000 satisfied customers, we deliver emergency and preventive car care directly to customers&rsquo; locations, as well as through our service center in Al Quoz.Role OverviewWe are looking for a confident and customer-focused Emirati (UAE National) to join our team as a Customer Service Representative.In this role, you will play a key part in shaping customer experience by engaging with customers after service, gathering valuable feedback, and helping us continuously improve our operations.This is not just a calling role &mdash; you are the voice of the customer inside the company.Key Responsibilities<ul><li>Conduct post-service follow-up calls to customers to assess satisfaction levels</li><li>Capture customer feedback, concerns, and suggestions accurately and clearly</li><li>Handle complaints with professionalism and ensure customers feel heard and valued</li><li>Escalate critical issues to the relevant teams for immediate action</li><li>Identify patterns and trends in feedback and share insights with management</li><li>Maintain a positive, professional, and empathetic tone in all interactions</li><li>Ensure all customer interactions are properly documented and tracked</li></ul>What We&rsquo;re Looking For<ul><li>UAE National (Emirati) &ndash; Mandatory</li><li>Strong communication skills in English (Arabic is a plus)</li><li>Confident speaker with good listening and interpersonal skills</li><li>Basic computer knowledge and ability to record and manage data accurately</li><li>Patient, approachable, and able to handle different customer personalities</li><li>Prior experience in customer service or call handling is an advantage</li></ul>Why Join Battmobile?<ul><li>Be part of a growing, customer-first organization</li><li>Opportunity to make a real impact on customer experience</li><li>Collaborative and supportive work environment</li><li>Career growth opportunities within operations and customer experience</li></ul>How to ApplySend your CV to recruiter@battmobile.ae with the subject line: &ldquo;Application &ndash; Customer Service Representative (UAE National)&rdquo;Pay: AED6,000.00 - AED6,001.00 per monthWork Location: In person

Customer Service Executive - UAE Nationals

Join A&F Auto Repair and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

A&F Auto Repair

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Customer Service Executive - UAE Nationals