Qureos Mentor

A&F Auto Repair

About Us:Welcome to Battmobile, UAE&rsquo;s leading onsite auto services provider with a fleet of over 40 vehicles and technicians available 24x7. We take pride in being the number one onsite auto services provider in UAE, serving over 150,000 happy customers. Our services include emergency and preventive car care at customers' locations and at our service center in Al Quoz.Job Summary:We are seeking an experienced and customer-focused Auto motive Service Advisor to join our team. The Service Advisor will be the primary point of contact between customers and our service department, ensuring seamless communication, providing expert guidance, and facilitating the smooth execution of vehicle repair and maintenance services.Key Responsibilities:<ul><li>Greet customers warmly, establish rapport, and actively listen to their concerns and vehicle issues. Provide professional assistance and explanations regarding recommended services, repairs, and maintenance.</li><li>Coordinate with team leaders and workshop supervisors.</li><li>Collaborate with customers to obtain necessary approvals for the work to be performed on their vehicles. Clearly communicate the scope of work, including details and associated costs.</li><li>Effectively communicate job details to technicians, ensuring clear understanding of tasks and accurate execution of repairs and maintenance. Address any technician inquiries or clarifications as needed.</li><li>Create detailed and accurate job cards outlining the required services and repairs. Include relevant vehicle information, parts needed, labor estimates, and anticipated completion times.</li><li>Provide regular updates to customers on the status of their vehicle repairs, including any unexpected findings or delays. Maintain open and transparent communication throughout the service process.</li><li>Calculate and share accurate cost estimates for repairs and services, taking into consideration parts, labor, and any additional charges. Obtain customer approval before proceeding with any additional work.</li><li>Documentation: Maintain comprehensive and organized records of all interactions, approvals, recommendations, and services provided for each customer and their vehicle.</li><li>Conduct thorough quality checks on completed work to ensure repairs meet the required standards before releasing vehicles to customers.</li><li>Strive to exceed customer expectations by delivering exceptional service, addressing concerns promptly, and ensuring a positive overall experience.</li></ul>Qualifications:<ul><li>Previous experience working as an automotive service advisor or in a related customer service role.</li><li>Certification in Automotive Service Excellence (ASE) is a plus</li><li>Knowledge of automotive systems and components, including routine maintenance procedures and common repair issues.</li></ul>Benefits<ul><li>Company Visa</li><li>Paid Leave &amp; Airfare</li><li>Medical Insurance</li><li>Lucrative Incentives</li></ul>How to Apply:If you are passionate about automotive care and possess the skills required for this position, we invite you to apply by sending your resume and a cover letter detailing your relevant experience to recruiter@battmobile.ae Please include the position title in the subject line of your email. We look forward to hearing from you!Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per month

Service Advisor

About Us:Welcome to Battmobile, UAE&rsquo;s leading onsite auto services provider with a fleet of over 40 vehicles and technicians available 24x7. We take pride in being the number one onsite auto services provider in UAE, serving over 150,000 happy customers. Our services include emergency and preventive car care at customers' locations and at our service center in Al Quoz.Job Summary:Battmobile is looking for a Customer Service Representative to handle inbound calls, coordinate service requests, and ensure top-notch customer satisfaction. Ideal candidates have strong communication skills, a customer-first mindset, and experience in call centers or service roles.What You&rsquo;ll Do:<ul><li>Be the first point of contact for incoming customer calls</li><li>Provide accurate information on services, pricing &amp; policies</li><li>Coordinate service requests with our dispatch and technical teams</li><li>Ensure timely follow-ups and customer satisfaction</li><li>Handle customer complaints with professionalism and empathy</li></ul>What We&rsquo;re Looking For:<ul><li>High school diploma (or higher)</li><li>Experience in customer service or call centers</li><li>Excellent communication skills and a customer-first attitude</li><li>Ability to thrive in a fast-paced, team-oriented environment</li></ul>Perks &amp; Benefits:<ul><li>Target-Based Incentives &ndash; the better you perform, the more you earn!</li><li>Company Visa</li><li>Paid Annual Leave + Airfare</li><li>Medical Insurance</li><li>Career growth in a trusted UAE brand</li></ul>Shift-based work (includes weekends/evenings on rotation)How to Apply:If you are passionate about automotive care and possess the skills required for this position, we invite you to apply by sending your resume and a cover letter detailing your relevant experience to recruiter@battmobile.ae Please include the position title in the subject line of your email. We look forward to hearing from you!Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per month

Sales Executive

About Us:Welcome to Battmobile, UAE&rsquo;s leading onsite auto services provider with a fleet of over 40 vehicles and technicians available 24x7. We take pride in being the number one onsite auto services provider in UAE, serving over 150,000 happy customers. Our services include emergency and preventive car care at customers' locations and at our service center in Al Quoz.Overview:We are seeking a proactive and organized RSA &ndash; Dispatch Agent to coordinate roadside assistance (RSA) requests efficiently and ensure smooth communication between customers and recovery drivers. The ideal candidate will be highly responsive, detail-oriented, and capable of managing data accurately while using Zoho applications effectively.Key Responsibilities:<ul><li>Coordinate with customers requiring Roadside Assistance (RSA) and gather all necessary details promptly.</li><li>Communicate effectively with recovery drivers to assign tasks and ensure timely service delivery.</li><li>Track, monitor, and follow up on all active RSA cases until closure.</li><li>Maintain accurate data and logs of RSA requests, driver movements, job completions, and delays.</li><li>Update records in Zoho CRM / Zoho Desk / Zoho Creator as required.</li><li>Ensure proper escalation of issues such as delays, customer concerns, or driver unavailability.</li><li>Support the operations team with daily reporting, documentation, and task allocation.</li><li>Maintain high-quality customer service and professionalism in all interactions.</li><li>Coordinate with internal departments for smooth workflow when needed.</li></ul>Requirements:<ul><li>Proven experience in dispatch, customer coordination, or operations (RSA experience preferred).</li><li>Good knowledge of Zoho applications (CRM, Desk, Creator, or similar).</li><li>Strong communication skills in English (additional languages are a plus).</li><li>Good data management and documentation skills.</li><li>Ability to multitask in a fast-paced environment.</li><li>Strong problem-solving abilities and quick decision-making skills.</li><li>Basic understanding of vehicle recovery and roadside assistance workflows is an advantage.</li><li>Willingness to work in rotational shifts, including weekends if required.</li></ul>Key Skills:<ul><li>Customer Coordination</li><li>Dispatch Management</li><li>Zoho CRM / Zoho Desk</li><li>Data Entry &amp; Reporting</li><li>Communication &amp; Follow-up</li><li>Time Management</li><li>Attention to Detail</li></ul>Benefits:<ul><li>Company Visa</li><li>Paid Leave &amp; Airfare</li><li>Medical Insurance</li></ul>How to Apply:If you are passionate about automotive care and possess the skills required for this position, we invite you to apply by sending your resume and a cover letter detailing your relevant experience to recruiter@battmobile.ae Please include the position title in the subject line of your email. We look forward to hearing from you!Job Type: Full-timePay: AED2,000.00 - AED2,500.00 per month

RSA-Dispatch Agent

About Us:It&rsquo;s been 13 years, and Battmobile continues to set new benchmarks in the automotive service landscape in the UAE. Pioneers of onsite battery replacement services, we've become the undisputed leaders in comprehensive car servicing solutions, catering to over 300,000 delighted customers.Responsibilities:<ul><li>Safely operate the service center vehicle for pick-up and drop-off of customers' cars.</li><li>Provide excellent customer service, maintaining a professional and courteous demeanor.</li><li>Assist customers in understanding the service process and address basic queries.</li><li>Ensure the cleanliness and maintenance of the service center vehicle.</li><li>Report any mechanical issues or damages promptly.</li><li>Maintain accurate records of pick-up and drop-off times, mileage, and relevant information.</li><li>Complete necessary paperwork and documentation associated with each trip.</li><li>Assist with office-related driving tasks, such as delivering documents, packages, or materials.</li><li>Follow a schedule of planned trips and be adaptable to ad-hoc requests.</li><li>Adhere to all traffic and safety regulations in the UAE.</li><li>Ensure the vehicle is compliant with all legal requirements, including valid registration and insurance.</li></ul>Requirements:<ul><li>Valid UAE driver's license.</li><li>Proven driving experience, preferably in a customer service role.</li><li>Familiarity with local roads and traffic regulations.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to handle basic vehicle maintenance tasks.</li><li>Strong organizational and time-management skills.</li><li>Attention to detail and a commitment to safety.</li></ul>Qualifications:<ul><li>High school diploma or equivalent.</li><li>Clean driving record.</li><li>Ability to provide exceptional customer service.</li><li>Availability to work a flexible schedule, including weekends if required.</li><li>Familiarity with basic office-related tasks.</li></ul>Job Type: Full-timePay: AED2,100.00 - AED2,200.00 per month

Car Driver

Join A&F Auto Repair and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

A&F Auto Repair

ABOUT_COMPANY

Service Advisor

Sales Executive

RSA-Dispatch Agent

Car Driver