Qureos Mentor

A-List Security Group Inc.

About the RoleWe are seeking a proactive and detail‑oriented Support &amp; Communication Officer to join our team. This role is central to ensuring smooth communication between our employees, clients, and management while overseeing CCTV monitoring and incident reporting. The ideal candidate is professional, organized, and confident in both written and verbal English communication.Key Responsibilities<ul><li>Monitor CCTV systems and promptly report any incidents.</li><li>Communicate with on‑duty employees, providing assistance and guidance as needed.</li><li>Liaise with clients to understand and address their requirements.</li><li>Ensure employees submit reports on time and accurately document incidents.</li><li>Handle emergencies or incidents, generating clear and structured reports.</li><li>Apply escalation procedures for urgent matters.</li><li>Conduct professional telephonic and email communication in English.</li></ul>Qualifications<ul><li>Strong communication skills (verbal and written) in English.</li><li>Ability to multitask and remain calm under pressure.</li><li>Experience in incident reporting or coordination roles is an asset.</li><li>Familiarity with CCTV monitoring systems preferred.</li><li>Professional demeanor with a focus on client satisfaction.</li></ul>Why Join Us?<ul><li>Be part of a growing security services company with a focus on professionalism and reliability.</li><li>Opportunity to play a key role in communication and operational support.</li><li>Collaborative team environment with room for growth.</li></ul>Job Type: Full-timeLanguage:<ul><li>English (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Support Communication and Coordination officer

About UsThis position is offered by A-list Communication, a professional communication and dispatch services company based in Lahore. We are hiring a Control Room Communication Officer (Dispatcher) to strengthen our control room operations.Responsibilities<ul><li>Monitor incoming calls, WhatsApp, and CCTV.</li><li>Dispatch security guards and respond immediately to incidents.</li><li>Maintain accurate shift logs, incident reports, and daily activity records.</li><li>Handle all client calls in English fluently, ensuring clear and professional communication.</li><li>Track patrols/vehicles and keep supervisors updated.</li><li>Prepare proper handover notes for the next dispatcher.</li></ul>Requirements<ul><li>Previous experience in control room, dispatch, or call-handling is preferred.</li><li>Fluent English communication is mandatory (written and spoken).</li><li>Strong telephone manners and ability to manage stressful situations.</li><li>Basic computer knowledge (MS Excel, email, WhatsApp Web).</li><li>Ability to work rotational shifts (day, night, weekends).</li><li>Valid CNIC.</li></ul>Salary will be communicated to shortlisted candidates during the hiring process.LocationOffice located at Block N Gullberg 2 Lahore, near gullberg grid station.Job Type: Full-timeWork Location: In person

Control Room Communication Officer

Join A-List Security Group Inc. and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

A-List Security Group Inc.

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Support Communication and Coordination officer

Control Room Communication Officer