Qureos Mentor

A. O. Smith Corporation

<div><div><div><h2 class="jobSectionHeader"><b>Company / Location Information</b></h2></div><div><p>
A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world&rsquo;s leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Primary Function</b></h2></div><div><p>
The Financial Analyst is responsible for supporting the finance and operational teams. This role will be critical in managing financial processes, reporting, and analysis to help drive business decisions and operational excellence. The individual will work closely with finance, sales and operations leadership teams to ensure accurate reporting, support costing activities, and maintain effective financial controls.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Responsibilities</b></h2></div><div><ul><li>
Utilize Python, SQL, Tableau and Power BI to transform complex financial data into clear, actionable insights that support strategic decision making.</li><li>
Maintain business logic in master tables for the assignment, development and distribution of reporting.</li><li>
Gather relevant data and prepare various financial statements and reports.</li><li>
Research and generate financial forecasts, sales analyses, and other trends.</li><li>
Provide data and compile information for financial planning and periodic updates.</li><li>
Create &ldquo;what If&rdquo; scenarios for future business planning from the finance perspective.</li><li>
Calculate ROI analysis and monthly revenue forecasting.</li><li>
Prepare research projects and analyses including budget, expenses, staffing, rates of return, sensitivity analysis, and financial projections.</li><li>
Prepare various schedules to support internal and external financial reporting requirements.</li><li>
Perform other duties as assigned.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Qualifications</b></h2></div><div><ul><li>
Bachelor's degree</li><li>
2-5 years of experience developing and analyzing reports and dashboards, writing SQL queries, or equivalent and creating business intelligence reports using Python, Tableau, Power BI or equivalent visualization tools</li><li>
Demonstrated ability to interpret and analyze financial data and reports to identify financial impacts of the data</li><li>
Working knowledge of financial and accounting systems</li><li>
Strong attention to detail and high organization skills</li><li>
Working knowledge of Microsoft Office, especially Excel, Word, Outlook and Access</li><li>
Strong communication skills, both orally and written, especially communication of financial results and information</li><li>
Ability to work with and maintain the integrity of confidential information</li><li>
Ability to work independently and as a team to meet strict deadlines while balancing priorities</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Education</b></h2></div><div><div>
Bachelor's Degree</div></div></div><div><div><h2 class="jobSectionHeader"><b>
We Offer</b></h2></div><div><p>
Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.</p><p>
#LI-Hybrid</p><p>
#LI-AO</p></div></div><div><div><h2 class="jobSectionHeader"><b>
ADA Statement &amp; EEO Statement</b></h2></div><div><p>
In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.</p><p></p><p><br>
We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.</p></div></div></div><p></p>

Financial Analyst

<div><div><div><h2 class="jobSectionHeader"><b>Company / Location Information</b></h2></div><div><p>
A. O. Smith Corporation (NYSE: AOS) is one of the world&rsquo;s leading manufacturers of residential and commercial water heating equipment and boilers, offering a comprehensive line featuring the best-known brands in North America and China, the company also manufactures water purification and water softening products for residential and light commercial applications.</p><p></p><p><br>
A.O. Smith was founded in 1874 and is headquartered in Milwaukee, Wisconsin. The company employs people to make our products in the United States, Canada, Mexico, India, China, the Netherlands, and the UK.</p><p></p><p><br>
Why would I want to work for A. O. Smith?</p><ul><li>
Our company was founded in Milwaukee, Wisconsin over 150 years ago by the Smith family and we&rsquo;ve been manufacturing innovators ever since. We take pride in our company&rsquo;s values and reputation for integrity, and we&rsquo;re also proud of the A. O. Smith innovations that make life better for people all over the world. If you want to join a team with integrity and a mission to make life better for others, you can take the first step here.</li></ul><p></p><p><br>
What is great about this opportunity?</p><ul><li>
You will be joining a stable, but growing organization committed to strong financial performance, strategic acquisitions, global expansion and the highest ethical standards of conduct.</li><li>
You will be representing a company that makes products that improve quality of life and are considered top of the line.</li><li>
You will be joining a cohesive team that believes in the goals we share and supports each other in accomplishing our shared goals.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Primary Function</b></h2></div><div><p>
The Accounting Analyst will perform a variety of activities in the preparation, examination, and interpretation of accounting and financial records, reports, and statements. The analyst will be involved with the general ledger, month end closing, and other financial analyses at the request of the Corporate Accounting Director and Senior Manager of Financial Reporting &amp; Analysis.</p><p></p><p><br>
This role is eligible for a hybrid remote work schedule of up to two days remote days per week. New employees are eligible for the hybrid schedule after successfully completing their initial 90 days of employment and training.</p></div></div><p></p><div><div><h2 class="jobSectionHeader"><b><br>
Responsibilities</b></h2></div><div><ul><li>
Prepare consolidated internal financial statements by gathering and analyzing data from the consolidation software.</li><li>
Support timely monthly, quarterly, and year-end close processes, including preparation of assigned journal entries, accruals, and maintenance of designated general ledger accounts.</li><li>
Assist in preparing quarterly and annual SEC filings and related footnote disclosures.</li><li>
Complete reconciliations for World Headquarters (WHQ)&ndash;owned accounts, including balance analysis and clear explanations of reconciling items.</li><li>
Prepare monthly equity and stock-based compensation financial information, including detailed equity roll‑forward schedules.</li><li>
Analyze WHQ ledgers and deliver insightful commentary and reports to the Senior Manager of Financial Reporting &amp; Analysis and the Director of Accounting through well‑developed spreadsheets and validated financial data.</li><li>
Prepare financial schedules and support Sarbanes‑Oxley (SOX) compliance activities, as well as interim and annual audit processes.</li><li>
Support the FP&amp;A forecasting and planning cycles by preparing reporting, variance analysis, and other financial insights as needed.</li><li>
Contribute to process improvements and automation initiatives to enhance reporting efficiency and accuracy.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Qualifications</b></h2></div><div><ul><li>
Minimum of 2 years of related work experience (public accounting experience preferred)</li><li>
Familiarity with GAAP and corporate finance principles and procedures Ability to read and interpret documents and data.</li><li>
SAP experience preferred</li><li>
Strong communication skills both orally and written Proficiency in MS Excel and Word</li><li>
Ability to maintain confidentiality of non-public information and documents</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Education</b></h2></div><div><div>
Bachelor's Degree in Finance or Accounting</div></div></div><div><div><h2 class="jobSectionHeader"><b>
We Offer</b></h2></div><div><p>
Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.</p><p>
#LI-AO</p><p>
#LI-Hybrid<br>
#Appcast</p></div></div><div><div><h2 class="jobSectionHeader"><b>
ADA Statement &amp; EEO Statement</b></h2></div><div><p>
In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.</p><p></p><p><br>
We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.</p></div></div></div><p></p>

Accounting Analyst

<div><div><div><h2 class="jobSectionHeader"><b>Company / Location Information</b></h2></div><div><p>
A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world&rsquo;s leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Primary Function</b></h2></div><div><p>
To provide technical/troubleshooting assistance, general product information, warranty assistance, and parts order processing which requires basic product knowledge of water heaters. Primarily works with homeowners and one-unit applications. Customers are general contractors, service professionals, facility maintenance personnel, architects, engineers and other professionals responsible for ensuring equipment is ordered, installed, maintained, and functional. Technical Support Agents work to assist callers in repair rather than replacing equipment. Product specific paid training is provided.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Responsibilities</b></h2></div><div><ul><li><ul><li>
Provides world class customer service in a fast-paced customer service center (an average of 60 customer contacts per day) which includes:</li><li><ul><li>
Answering incoming calls and emails, as well as following up on previous issues with customers solving electric and gas water heater equipment issues,</li><li>
Documenting call, installation, and product information.</li><li>
Researching product/part information, inputs/documents, and maintains/updates records using multiple web-based systems.</li></ul></li><li>
Assist customers with understanding how to properly use AO Smith products and resolve problems that may arise.</li><li><ul><li>
Use Virtual Remote Assistance (VRA) to verify whether the tank isn&rsquo;t repairable and to justify the whole tank replacement.</li></ul></li><li>
Handle requests for replacement part for manufacturer related issues in a timely and accurate manner.</li><li>
Remains educated and up to date on current and new products with technical aspects of water heaters and related equipment.</li><li>
Assess caller&rsquo;s abilities and refer non-service professionals to service providers when needed while following warranty processes.</li><li>
Makes warranty related decisions for water heating and related equipment approx. $1500.</li><li>
Provides specification information for callers considering purchase including size and related equipment information based on end user needs.</li><li>
Refers callers for purchasing as needed.</li><li>
Inputs product registrations.</li><li>
Serves as the first contact our customers and potential customers have with our company. It is critical to communicate effectively and accurately with consumers while maintaining a professional image and customer friendly disposition.</li><li>
Perform other duties as assigned.</li></ul></li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Qualifications</b></h2></div><div><ul><li>
One-year certification from college or technical school</li></ul><ul><li>
High school diploma or GED in related field will be considered with equivalent field experience.</li><li>
2-4 years related experience; or equivalent combination of education and experience.</li><li>
Must be able to type a minimum of 40 words per minute</li><li>
Demonstrated proficient verbal and written communication skills.</li><li>
Demonstrated troubleshooting and problem-solving skills</li><li>
Software and hardware operation as well as keyboarding experience</li><li>
Willing to work a 40-hour schedule within open hours of operation, 7:00am &ndash; 8:00pm Monday - Friday; rotational 8:00am &ndash; 6:00pm Saturday.
</li></ul><p><b>Preferences</b></p><ul><li>
Prefer mechanically inclined individuals with previous plumbing or electrical experience.</li><li>
Prefer previous call center experience.</li><li>
Prefer experience working with Heat Pump applications in appliances.</li></ul><p><b>
Education</b></p><p>
Trade School Degree-preferred</p></div></div><p></p><div><div><h2 class="jobSectionHeader"><b><br>
Education</b></h2></div><div><div>
High School Diploma or GED</div></div></div><div><div><h2 class="jobSectionHeader"><b>
We Offer</b></h2></div><div><p>
Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
ADA Statement &amp; EEO Statement</b></h2></div><div><p>
In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.</p><p></p><p><br>
We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.</p></div></div></div><p></p>

Water Heater Technical Support Agent - Tier 1 (Call Center)

Join A. O. Smith Corporation and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

A. O. Smith Corporation

About Company

Financial Analyst

Accounting Analyst

Water Heater Technical Support Agent - Tier 1 (Call Center)