Qureos Mentor

A.P. Moller - Maersk

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 The Operations Agent has the ownership of the operational execution across Ocean and Logistics and is responsible for file creation, coordination and closure of shipment files
 
 
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 Creation and execution of customer shipments according to the implementation plan and customer requirements with regards to QHSE and reporting
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 Understanding of external factors impacting Customer&rsquo;s supply Chain &amp; understand their sense of urgency, service needs, drivers and desires.
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 Ability to align with customer expectations upfront &amp; to be able to respond with suggested solutions
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 Be the primary point of contact for own customers and ensure smooth execution of the end-to-end shipment lifecycle, including the inland delivery, by working closely with the customer as well as internal stakeholders.
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 Proactively track shipments and notify customers of relevant deviations from the transport plan, including potential solutions or alternatives.
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 Onboard customers and build strong and collaborative relationships, with willingness to go the extra mile towards the customers &amp; with focus on providing solutions.
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 Liaising and preparing transport plan with suppliers
 
 
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 Accountable for :
 
 
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 Day to day customer Relationship
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 Daily operational execution
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 Daily EDI updates
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 SO/PO &amp; file creation in operationel systems
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 Value to Maersk (efficiency, automation and standardisation)
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 Protecting CSI for third party (non-Maersk) suppliers and partners.
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 Ensure execution and reporting as per compliance requirements
 
 
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 Critical Competencies
 
 
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 Excellent stakeholder management and communication skills
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 Very organized, proactive and dynamic
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 Prioritization capabilities
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 Understanding of the local regulations
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 Strong execution mindset
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 Solution oriented
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 Analytical
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 Team player
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 Customer oriented
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 Cost conscious and optimization
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 Continuous improvement
 
 
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 This role is only for UAE Nationals with a family book
 
 
 
 We're committed to embracing the rich geographical diversity present in the communities where we operate, including here in the UAE. Alongside our dedication to fostering an inclusive workplace environment, we're actively supporting Emiratization initiatives set forth by the UAE government, ensuring the meaningful and efficient employment of its citizens. While we welcome applications from all qualified candidates for this position, we are currently prioritizing candidates that hold a UAE Family book.
 
 
 Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
 
 
 We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
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Customer Experience Agent/Associate

<div>
 Maersk is set to be the global integrated logistics carrier of choice and a huge part of this strategy involves the supply chain management platform. Although supply chain is traditionally an asset heavy business; a new wave of digital innovation has meant that assets alone are no longer differentiators. Customers are asking for more visibility and deeper integration with their supply chain capabilities. The capabilities we offer is what is really going to make us stand apart. Maersk&rsquo;s supply chain platform team is on an ambitious journey to build truly world class supply chain management capabilities which provide our global client list the flexibility they seek.
 
 
 
 We Offer -
 
 
 
 
 Joining Maersk will embark you on a great journey with career development in a global organization.
 
 
 
 Designs, develops, tests, delivers, maintains and improves business applications as a member of a team. The software engineer can works across the full stack or be specialized in e.g. the frontend or the backend - through the entire software development lifecycle. Prioritizes efficient code production by using open-source frameworks and patterns.
 
 
 
 We are looking for
 
 
 
 Strong working experience in C#, JavaScript/typescript and any framework (Angular/React/Vue) and Agile.
 
 
 Experience building scalable web application using .NET Core
 
 
 Seasoned developer with excellent understanding on EF core, and SQL server,
 
 
 Hands on experience in developing scalable, resilient, secure, and quality engineering products; preferably in logistics space
 
 
 Strong belief and demonstrated ability to iterate and evolve architecture
 
 
 A solid understanding of cloud native architectures
 
 
 Experience with building and managing microservices through its life cycle (versioning, backward compatibility)
 
 
 Experience with cloud platforms (Azure/AWS/GCP); preferably in Azure
 
 
 Solid understanding on DevOps methodologies(CICD/Docker or Kubernetes) &amp; Unit testing/Integration testing.
 
 
 Experience in code versioning on git
 
 
 Strong opinions loosely held
 
 
 Exposure to distributed caching, failure detection algorithms &amp; application failover strategies is desirable.
 
 
 Experience with building self-healing, automatic fault detection and recovery mechanisms is good to have.
 
 
 Master&rsquo;s Degree in Computer Science, Computer Engineering, or alternatively Bachelor's Degree or higher in an IT related discipline.
 
 
 A great team player and a strong collaborator
 
 
 Excellent English verbal and written communication is a must
 
 
 
 Key Responsibilities:
 
 
 
 Work within engineering teams and contribute in delivering quality products on time and continuously retire technical debt
 
 
 Technically analyse business requirements and be able to convert them into software solutions.
 
 
 Work on complete end to end software development/implementation with adequate unit testing, automation testing and monitoring.
 
 
 Able to troubleshoot technical challenges in software designs and any production incidents that may arise for delivered business solutions.
 
 
 Follow DevOps and be able to make any configuration changes to support necessary deployments for business deliverables.
 
 
 Participates in building, supporting and operating software in a DevOps model
 
 
 Making more productive, effective, and efficient business deliverables possible by working closely and in collaboration with the team.
 
 
 Coach team members to be more productive, effective, and efficient by showing the way
 
 
 Having substantial operations in over 130 countries, we work across continents, across cultures and with individuals from all walks of life. This drives our ambition, to create equitable and inclusive workplaces where every individual can have a sense of belonging.
 
 
 
 As a performance-oriented company, we strive to always recruit the best person for the job - regardless of gender, age, nationality, sexual orientation or religious beliefs. We are proud of our diversity and see it as a genuine source of strength for building high performing teams.
 
 
 
 We&rsquo;re building a culture where everyone can feel at home. We don't just work across continents, we work across different genders, generations, cultures, sexual orientations, religions, disabilities and perspectives. Together, we succeed as one global team.
 
 
 We actively work to address systemic bias and support representation. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
 
 
 We therefore encourage all to apply and let us know if you require any reasonable adjustments to be made for your recruitment process. Learn more at: https://www.maersk.com/careers/diversity-equity-and-inclusion
 
 
 Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
 
 
 We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
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Software Engineer

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 A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customers&rsquo; supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 76,000 people.
 
 
 With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world.
 
 
 
 
 
 
 Key Responsibilities:
 
 
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 Regulatory Compliance and Governance
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 Ensure the company fully complies with all applicable laws and regulations (SEZ FEMA, Income Tax Act, Companies Act, etc.).
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 Serve as the primary liaison with tax authorities, banks, auditors, and other regulators.
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 Business Operations Oversight
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 Oversee operations including documentation, asset management
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 Ensure accurate maintenance of records related to leased assets, lease counterparties, and financing.
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 Tax Compliance
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 Ensure timely filing of tax returns and other related compliances.
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 Internal Controls and Risk Management
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 Implement and monitor internal control frameworks for operational efficiency and risk mitigation.
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 Ensure adequate risk management mechanisms for credit risk, operational risk, and compliance risk.
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 Reporting &amp; Disclosures
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 Ensure timely submission of required reports to authorities.
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 Supervise preparation and filing of audited financial statements.
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 Stakeholder Engagement
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 Manage relationships with banks, legal advisors, lessors, lessees, auditors, and regulatory authorities.
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 Strategic Advisory
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 Provide strategic guidance to management on regulatory changes, business development, and compliance matters.
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 Qualification &amp; Experience:
 
 
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 Chartered Accountant (CA), Company Secretary (CS), or equivalent professional qualification preferred.
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 Minimum 8-10 years of experience in compliance, finance, or regulatory functions (preferably in financial services or shipping).
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 Strong knowledge of SEZ regulations and Indian tax laws.
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 Excellent communication and analytical skills.
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Regulatory Affairs Officer

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 Maersk is an integrated container logistics company that is responsible for moving 20% of global trade every year. With a dedicated team of over 80,000 employees across 130 countries, we are committed to improving life for all while integrating the world.
 
 
 
 What We Offer
 
 
 
 Being part of the Global Intermodal Products team, you will support our BPO &ndash; Pricing to drive changes to our end-to-end pricing on a global level. This means participating in structuring and modernizing our pricing mechanisms and processes to create and implement one accurate and fit-for-purpose pricing engine globally.
 
 
 
 Key Responsibilities
 
 
 
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 Review and streamline pricing rate structures to ensure they support the pricing vision and strategy of the Intermodal product globally
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 Evaluate area-level complexities and find creative solutions to ensure global standards have necessary flexibility to support local requirements
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 &ldquo;Getting into the details&rdquo; on a variety of data sets including rate repositories, historical spend, historical vendor utilization, booking data, and price calculation logics to ensure we build a high-quality, scalable, and accurate global pricing engine
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 Analyze trends across cost, volume, and commercial pricing to drive improvements to pricing practices, including structuring different approaches based on strategic goals such as volume growth and revenue optimization
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 Responsible for building excitement and working collaboratively across the product, customer experience, procurement, finance, platform, technology and frontline organizations in the development of our global pricing engine.
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 Manage the end-to-end tender process, ensuring compliant, timely, and competitive submissions while overseeing governance, tracking performance, and driving continuous improvement.
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 Support the global rollout of a modernized pricing engine, with a focus on driving understanding, engagement, and adoption in the frontline. This includes participation in onboarding and training sessions with frontline, as well as leading hyper care sessions on a regular basis
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 Throughout and beyond hyper care periods, receive, review, and prioritize feedback from frontline to support their needs while also driving global standards
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 Responsible for performance against key metrics to measure the success of the pricing engine rollout
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 Responsible for a continuous improvement mindset, always pushing for ways to optimize our pricing processes and tools to ensure we remain fair and relevant based on our customers&rsquo; needs in an evolving market
 
 
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 Required Skills and Experiences:
 
 
 
 In this role, we are looking for someone that has:
 
 
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 A passion for pricing/revenue management
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 The ability to analyze complex business problems holistically using data in order to define structural and relevant solutions
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 2-3 years of Analyst experience, preferably in pricing, working with large data sets
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 Ability to build rapport and excitement across multiple teams on a global scale to help support adoption of new tools/processes/standards
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 Strong communication skills to relay new improvement ideas across all levels
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 Intermediate to advanced skills in Microsoft Excel and Power BI
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 Independent, self-starter, and strong desire to learn and grow
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 Experience in Landside Transportation a plus
 
 
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 The personal data provided to our company within the scope of job applications will be processed by Maersk Lojistik Hizmetleri Anonim &Scedil;irketi (&ldquo;Maersk Lojistik&rdquo;) for the purpose of conducting the application process for candidates. As part of the A.P. Moller-Maersk A/S (APMM) group, we use a global web-based application with servers located abroad to collect and evaluate job applications by our international recruitment teams. To ensure the protection of your personal data in the context of cross-border transfers, we implement the Standard Contractual Clauses issued by the Turkish Personal Data Protection Board and submit the required filings to the Authority. For detailed information regarding our data processing activities, as well as your rights and the relevant privacy notice, you may refer to our Global Data Privacy Statement for Recruiting at https://www.maersk.com/careers/recruitment-process/privacy-statement. Under Article 11 of the Law, you can submit your requests regarding your rights to us via kvkk@maersk.com. For the protection of your personal data, we kindly request that you do not include any special categories of personal data or any personal data unrelated to the evaluation of your job application.
 
 
 Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
 
 
 We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
 
 
</div>

Pricing Analyst Landside Product

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 We Offer
 
 
 
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 We offer an excellent work environment where you're valued as part of our team.
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 A great culture of reward and recognition for high performing individuals who are ready to outperform others.
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 Great learning and career growth opportunities being a global shipping company.
 
 
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 Key Responsibilities
 
 
 
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 Taking full responsibility for customers' experience by managing the end-to-end shipment process in compliance with all company procedures and regulatory requirements for both Import and Export, ensuring its smooth execution.
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 Be the primary point of contact for own customers and act as an advocate for the customers, internally within Maersk.
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 Actively build strong relationships with customers and gain an understanding of their business, service needs, drivers and desires.
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 Promptly respond to customer enquiry on shipment status and proactively notify customers of relevant deviations from the transport plan, including potential solutions or alternatives.
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 Actively drive awareness and utilization of Maersk self-service channels for own customers.
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 Understand and be familiar with local KPIs and act in line with set targets. Drive continuous improvements opportunities.
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 Be the owner of all customer issues and engage relevant stakeholders (internal and external) as required to facilitate timely and effective resolution.
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 Manage and improve day to day process interaction with own customers by leveraging detailed customer knowledge.
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 Understand claims policy and its impact on company assets and guide customers best possible through any potential claim situation.
 
 
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 Who We Are Looking For
 
 
 
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 Bachelor&rsquo;s degree
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 experience in Logistics/Shipping is strongly preferred
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 Excellent interpersonal and communication skills
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 An excellent team player. Able to work under pressure.
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 Energetic, Well-organized,Efficient and Effective, Self-Initiated and good coordination skill
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 Good analytical and problem solving skills &ndash; ability to look beyond the obvious and identify creative solutions
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 Commercial drive.
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 Knowledge of Microsoft Office - Word, Excel, PowerPoint.
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 Fluent in Turkish &amp; English.
 
 
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 Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
 
 
 We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
 
 
</div>

Customer Experience Consultant

<div>
 APM Terminals
 
 
 Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to): - Customer channel management - Case Management - Customer onboarding and relationship management - Contract and dispute management - and more. Administrative stream includes those who primarily support others by performing skilled technical, administrative or operational tasks. Jobs may range from highly supervised entry-level workers, technicians, and administrative staff to experienced individual contributors with robust technical or practical knowledge in specific areas, who have an ability to execute specialized work to support operations. At the top of this career stream, individuals work independently and apply standards, yet can also make departures from established processes to resolve problems. A colleague at this level works on tasks of limited scope and complexity, exercises independent judgment within defined boundaries and guidelines and typically under supervision. The colleague has skills developed through job-related training and on-the-job experience within a specific job discipline. Colleagues have knowledge of standardized work routines and methods, general facts and information but may need to escalate non-routine problems to a more experienced colleague or supervisor. The job requires limited job and business knowledge at the time of hiring.
 
 
 Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
 
 
 We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
</div>

Customer Experience Partner-3

Join A.P. Moller - Maersk and explore 12   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

A.P. Moller - Maersk

ABOUT_COMPANY

Customer Experience Agent/Associate

Software Engineer

Regulatory Affairs Officer

Pricing Analyst Landside Product

Customer Experience Consultant

Customer Experience Partner-3

Customer Experience Agent/Associate