Qureos Mentor

AA Anderson & CO INC

<div>Summary: This is a unique role that combines Customer Service/Sales (80%) and shipping and receiving duties (20%) and with a focus on product support and logistics coordination. The position plays a key part in both warehouse operations and front-end customer engagement, including order fulfillment, product knowledge, sales support, and logistics coordination.
Essential Duties and Responsibilities 
Customer Service/Product Support (80%)<ul><li>
Interact with suppliers, vendors, engineering, sales, and service/repairs staff.</li><li>
Order management which includes: processing, expediting, receiving and shipping orders using Epicor P21 ERP.</li><li>
Responsible for communicating with teams to address issues impacting shipping, sales, freight claims, profits and customer satisfaction.</li><li>
Prospecting and qualifying leads.</li><li>
Work closely with the outside sales team in establishing appointments.</li><li>
Following up with leads and existing customers to upsell or cross-sell.</li></ul>
Shipping &amp; Receiving (20%)<ul><li>
Responsible for product verification and receiving product, inventory control through cycle counts and supporting of returned goods (RMA) within the warehouse.</li><li>
Receive, sort, and manage incoming and outbound deliveries including support to UPS Shipping/LTL Shipping coordination with customers.</li><li>
Boxing, banding, and palletizing and creating protection products to prepare for shipment.</li><li>
Ability to work with small hand tools with mechanical capability.</li><li>
Loading and unloading trucks using forklift.</li><li>
Help maintain a clean and safe shop.</li><li>
Other duties as assigned.</li></ul>
Education/Skills/Experience 
Required:<ul><li>
Strong organizational skills; must be a self-starter and able to take direction with minimal supervision.</li><li>
Proactive learner with a drive for continuous improvement.</li><li>
Effective communicator across technical and cross-functional teams.</li><li>
Multi-tasking. and problem-solving ability, with a preference for roles that offer variety.</li><li>
Mechanical aptitude and curious hands-on approach to understanding systems and components.</li><li>
Must be proficient with Microsoft Office and Google products.</li><li>
Valid driver&rsquo;s license.</li></ul>
Preferred:<ul><li>
Customer service and/or warehousing experience in the industrial equipment industry.</li><li>
Familiarity with pumps, hoses, and filtration products.</li><li>
Forklift experience.</li><li>
Experience with Industrial Distribution.</li></ul> 
Physical Requirements:<ul><li>
Ability to occasionally lift 50 lbs.</li><li>
Ability to stand or walk most of the day.</li><li>
Ability to twist and turn up to 25% of day.</li><li>
Stoop and bend up to 25% of day.</li><li>
Ability to reach above shoulders up to 25% of day.</li><li>
Repetitive hand and wrist movements up to 50% of the day.</li><li>
Forearm rotation up to 25% of the day.</li></ul> 
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. A reasonable accommodation may be made to enable qualified individuals with a covered disability to perform the essential functions of the position as long as undue hardship is not imposed. 
Anderson Process is an Equal Opportunity Employer</div>

Product Support & Logistics Coordinator

Join AA Anderson & CO INC and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

AA Anderson & CO INC

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Product Support & Logistics Coordinator