XXX X XX

<div><div>Customer Service Representative - Insurance</div></div><br>
<div></div>
 Location Houston, Texas, 77095 Category Customer Service JR202634950 Remote
<br><p>JOB DESCRIPTION
 Customer Service Representative - InsuranceAAA Auto Club Enterprises is hiring full-time, motivated Customer Service Representatives to join our industry-leading Insurance Call Center team. If you're passionate about helping others and thrive in a fast-paced, member-focused environment, we want to hear from you!What We OfferStarting Pay: $23.00 &ndash; $25.00/hourBilingual Fluency: earn an additional $1.00/hour for English/Spanish fluency (assessment provided)Location Requirement: must reside within 80 miles of 8508 Highway 6 North, Houston, TX 77095Remote Training Schedule: Full‑time (40 hours per week). 100% virtual training program lasting approximately 4 months. Training shifts will be scheduled anywhere between 9:00am-9:00pm Monday&ndash;Friday, with occasional Saturday shifts between 9:00am-7:00pm. If training is scheduled on a Saturday, a weekday off will be provided.Remote Work Schedule (Post-Training): Full-Time Schedule (40 hours/week). Work shifts will be scheduled within the hours of 9:00am-9:15pm Monday-Friday, and every Saturday between 9:00am-7:15pm. One weekday off will be provided each week.Comprehensive Benefits Package Growth &amp; Advancement OpportunitiesWhat You&rsquo;ll Do Answer inbound calls and assist members with questions related to AAA membershipsDeliver personalized, proactive solutions and recommend valuable products and servicesEngage with members using strong communication and a friendly, problem-solving mindsetThink quickly and critically to resolve issues&mdash;this is not a scripted environmentNavigate multiple systems and tools while actively listening and multitaskingMaintain a positive, can-do attitude in a fast-paced and evolving environmentParticipate in ongoing coaching and development to continually enhance your performance Work-From-Home Requirements Dedicated, quiet workspace without interruptions.You must have the ability to directly connect to ISP via Ethernet (No DSL, Satellite, Hot Spots, etc.). Modem/Router must be in the same room as the computer equipment with a minimum of 25 mbps download and 5 mbps upload. A company-provided computer and partial internet reimbursement are included to support the reasonable cost of your connectivity.Demonstrated ability to uphold productivity and confidentiality in a remote setting.Regular attendance in virtual team meetings and training sessions.Availability during standard business hours and flexibility for possible shift adjustments. What You&rsquo;ll Need Prior customer service experience (recent call center experience preferred)Spanish fluency is a plus!Excellent communication skills (written, verbal, and listening)Ability to multitask and navigate computer systems in real timeA flexible, &ldquo;can-do&rdquo; mindset and willingness to adapt to changeHigh school diploma or GEDAbility to pass a background check and drug screeningMust reside within 80 miles of our Houston Branch office 8508 Highway 6 North, Houston, TX 77095Remarkable benefits:&bull; Health coverage for medical, dental, vision&bull; 401(K) saving plans with company match AND Pension &bull; Tuition assistance&bull; Floating holidays and PTO for community volunteer programs&bull; Paid parental leave&bull; Wellness programs&bull; Employee discounts (membership, insurance, travel, entertainment, services and more!) Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity &ndash; we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.&quot;Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.&rdquo;AAA is an Equal Opportunity EmployerOur organization participates in E-Verify</p>

Customer Service Representative - Insurance

<div><div>Customer Service Representative - Insurance</div>
<div></div><div><div><div><div><div><div>Location</div>
 <div></div>San Antonio, Texas, 78232
</div></div><div><div><div>Category</div>
 <div></div>Customer Service
 </div></div><div></div><div><div>JR202634951
 </div></div><div></div><div><div>Remote</div></div></div></div></div></div><div></div>
<br><div><div>Customer Service Representative - Insurance<p></p><p>
AAA Auto Club Enterprises is hiring full-time, motivated Customer Service Representatives to join our industry-leading Insurance Call Center team.</p><p></p><div><p>
If you're passionate about helping others and thrive in a fast-paced, member-focused environment, we want to hear from you!</p><p></p><p><b>
What We Offer</b></p><ul><li><p><b>
Starting Pay:</b> $23.00 &ndash; $25.00/hour</p></li><li><p><b>
Bilingual Fluency:</b> earn an additional $1.00/hour for English/Spanish fluency (assessment provided)</p></li><li><p><b>
Location Requirement:</b> must reside within 80 miles of 18160 San Pedro Ave, San Antonio, TX 78232</p></li><li><p><b>
Remote Training Schedule: </b>Full‑time (40 hours per week). 100% virtual training program lasting approximately 4 months. Training shifts will be scheduled anywhere between 9:00am-9:00pm Monday&ndash;Friday, with occasional Saturday shifts between 9:00am-7:00pm. If training is scheduled on a Saturday, a weekday off will be provided.</p></li><li><p><b>
Remote Work Schedule (Post-Training): </b>Full-Time Schedule (40 hours/week). Work shifts will be scheduled within the hours of 9:00am-9:15pm Monday-Friday, and every Saturday between 9:00am-7:15pm. One weekday off will be provided each week.</p></li><li><p><b>
Comprehensive Benefits Package</b></p></li><li><p><b>
Growth &amp; Advancement Opportunities</b></p></li></ul><p><br>
<br>
<b>What You&rsquo;ll Do</b></p><ul><li><p>
Answer inbound calls and assist members with questions related to AAA memberships</p></li><li><p>
Deliver personalized, proactive solutions and recommend valuable products and services</p></li><li><p>
Engage with members using strong communication and a friendly, problem-solving mindset</p></li><li><p>
Think quickly and critically to resolve issues&mdash;this is not a scripted environment</p></li><li><p>
Navigate multiple systems and tools while actively listening and multitasking</p></li><li><p>
Maintain a positive, can-do attitude in a fast-paced and evolving environment</p></li><li><p>
Participate in ongoing coaching and development to continually enhance your performance</p></li></ul><p><br>
<br>
<b>Work-From-Home Requirements</b></p><ul><li><p>
Dedicated, quiet workspace without interruptions.</p></li><li><p>
You must have the ability to directly connect to ISP via Ethernet (No DSL, Satellite, Hot Spots, etc.). Modem/Router must be in the same room as the computer equipment with a minimum of 25 mbps download and 5 mbps upload. A company-provided computer and partial internet reimbursement are included to support the reasonable cost of your connectivity.</p></li><li><p>
Demonstrated ability to uphold productivity and confidentiality in a remote setting.</p></li><li><p>
Regular attendance in virtual team meetings and training sessions.</p></li><li><p>
Availability during standard business hours and flexibility for possible shift adjustments.</p></li></ul><p></p><p><b>
What You&rsquo;ll Need</b></p><ul><li><p>
Prior customer service experience (recent call center experience preferred)</p></li><li><p>
Spanish fluency is a plus!</p></li><li><p>
Excellent communication skills (written, verbal, and listening)</p></li><li><p>
Ability to multitask and navigate computer systems in real time</p></li><li><p>
A flexible, &ldquo;can-do&rdquo; mindset and willingness to adapt to change</p></li><li><p>
High school diploma or GED</p></li><li><p>
Ability to pass a background check and drug screening</p></li><li><p>
Must reside within 80 miles of 18160 San Pedro Ave, San Antonio, TX 78232</p></li></ul></div><p></p><p><b>
Remarkable benefits:</b></p><ul><li>Health coverage for medical, dental, vision</li><li>401(K) saving plans with company match AND Pension</li><li>Tuition assistance</li><li>Floating holidays and PTO for community volunteer programs</li><li>Paid parental leave</li><li>Wellness programs</li><li>Employee discounts (membership, insurance,</li></ul><p>
travel, entertainment, services and more!)</p><p></p><p>
</p>Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity &ndash; we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.<p></p><p>
&quot;Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.&rdquo;</p><p></p><p>
AAA is an Equal Opportunity Employer</p><p></p><p>
Our organization participates in E-Verify</p></div></div><p></p>

<div><div>Claims Unit Manager</div>
 <div></div><div><div><div><div><div><div>This job is available in 3 locations </div><div>See all
</div></div></div><div><div><div>Category</div>
 <div></div>Claims
 </div></div><div></div><div><div>JR202634658
 </div></div><div></div><div><div>Remote</div></div></div></div></div></div><div></div>
<br><div><div>Claims Unit Manager<p></p><p><b>
Job Summary</b><br>
This management leadership position is typically responsible for managing four to ten Claims Teams, or it can manage specialized functions within the Claims business unit. The primary functions include effective loss and expense management, employee development and succession planning, training, staffing, performance measurements and continuous improvement. Another critical function is to facilitate unit level strategies to support claims initiatives. The position also ensures compliance with all regulatory and statutory requirements as well as company technical and customer service Best Practices.<br>
<br>
<b>Job Duties</b></p><ul><li>
Ensure all claims within the unit meet or exceed quality and regulatory requirements. Regularly review appropriate claim files for quality and monitor results of all audits, performance reports and customer survey data. Ensure corrective actions are taken to correct deficiencies.</li><li>
Recruit and develop people to accomplish #1. Effectively oversee/participate with management team in employee recruitment to ensure appropriate staffing. Identify and implement staff development and training needed to support an effective succession plan. Perform timely and responsive employee coaching and performance counseling.</li><li>
Provide opportunities, support professional growth and expand staff responsibilities. Delegate authority to appropriate levels. Capitalize on capabilities of all employees and ensure decisions correlate with corporate and Claim Division goals.</li><li>
Communicate corporate, unit, and team goals with direct reports. Monitor and reinforce behavior that furthers technical and customer service performance expectations. Continuously seek innovative approaches to address organizational issues.</li><li>
Ensure effective communication by the unit management team with internal and external customers. Communicate and interact with a variety of individuals to address customer service issues in a prompt and professional manner</li><li>
Prepare reports and statistical data on behalf of department regarding performance, cost, staffing, and resource allocation. Attend meetings, both intra and inter-department, to evaluate work product, case management system and overall administrative projects</li><li>
Participate in committees and projects designed to enhance the organization&rsquo;s goals and objectives.</li></ul><p><b><br>
Qualifications</b></p><ul><li>
Bachelors Equivalent combination of education and experience Preferred</li><li>
7-9 years Claims handling and/or operations. Required</li><li>
4-6 years Management/Supervisory Preferred</li><li>
Advanced organizational and planning skills required.</li><li>
Advanced oral and written communication skills required.</li><li>
Advance interpersonal skills necessary</li><li>
Ability to effectively lead change.</li><li>
Valid Driver's License, acceptable Department of Motor Vehicles record and minimum liability insurance - Issued by State Required</li><li>
Chartered Property Casualty Underwriter - Insurance Institute of America Required</li></ul><p></p><p>
The starting pay range for this position is:</p><p></p>
$109,100.00 - $160,800.00<p>
Additionally, for full time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.</p><p>
.</p><div><b>
Remarkable benefits:</b><br>
<ul><li>Health coverage for medical, dental, vision</li></ul></div><ul><li>401(K) saving plans with company match AND Pension</li><li>Tuition assistance</li><li>Floating holidays and PTO for community volunteer programs</li><li>Paid parental leave</li><li>Wellness programs</li><li>Employee discounts (membership, insurance,</li></ul><p>
travel, entertainment, services and more!)</p><p></p>
Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity &ndash; we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.<p></p><p>
&ldquo;Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.&rdquo;</p><p></p><p>
AAA is an Equal Opportunity Employer</p><p></p><p>
Our organization participates in E-Verify</p><p></p><p><b>
The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).</b></p></div></div>

Claims Unit Manager

<div><div>Claims Service Representative - Auto Physical Damage Field</div></div><br>
<div></div>
 Location Valencia, California, 91355 Category Claims JR202634267 Remote
<br><p>JOB DESCRIPTION
 Claims Service Representative - Auto Physical Damage FieldThis position supports the Auto Physical Damage Operation by providing material damage claims handling for insurance policies written by the Interinsurance Exchange in compliance with all regulatory and statutory requirements. The primary functions include analyzing and evaluating vehicle damage to assist in writing estimates, reviewing estimates, validating compliance and determining repair costs. Communication with members, vehicle owners, body shops and others will be required pertaining to repair process and costs. Works within specific limits and authority to resolve claims with well-defined procedures. Work typically includes repairs and total loss estimation of moderate to significant complexity.Qualifications:Advanced understanding of automotive repair processes, vehicle systems and damage assessment.Ability to accurately estimate repair costs and a detailed understanding of estimating software platforms.Knowledge of Microsoft Office suite, general computer software and advanced line of businessTechnical software skills required. (CCC Estimating Platform)Excellent organization and planning recognition skills requiredExcellent oral and written communication skills requiredInterpersonal skills requiredCustomer service experience requiredJudgment/Decision making. Ability to identify and resolve complex issues related to damage assessment and repair cost.Commitment to continuous educationMust be flexible to assist on Catastrophe duty within the extended organization.The starting pay range for this position is:$35.94 - $47.87Additionally, for full time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance..Remarkable benefits:&bull; Health coverage for medical, dental, vision&bull; 401(K) saving plans with company match AND Pension &bull; Tuition assistance&bull; Floating holidays and PTO for community volunteer programs&bull; Paid parental leave&bull; Wellness programs&bull; Employee discounts (membership, insurance, travel, entertainment, services and more!)Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity &ndash; we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.&ldquo;Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.&rdquo;AAA is an Equal Opportunity EmployerOur organization participates in E-VerifyThe Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).</p>

Claims Service Representative - Auto Physical Damage Field

<div><div>Claims Senior Casualty Adjuster</div>
 <div></div><div><div><div><div><div><div>This job is available in 4 locations </div><div>See all
</div></div></div><div><div><div>Category</div>
 <div></div>Claims
 </div></div><div></div><div><div>JR202635184
 </div></div><div></div><div><div>Remote</div></div></div></div></div></div><div></div>
<br><div><div>Claims Senior Casualty Adjuster<p></p><b><br>
Job Summary</b><br>
The Claims Senior Casualty Adjuster handles moderate to high complexity claims involving material damage, property and/or liability lines of insurance written by the Interinsurance Exchange in compliance with all regulatory and statutory requirements. The primary functions include liability investigation, coverage evaluation, negotiation strategies and claims resolution of moderate to high complexity claims. Employs discretion and independent judgment to ensure compliance with state and federal law, and with established company, technical, and customer service best practices. Under general supervision, works within specific limits of authority to resolve claims.<br>
<br>
<b>Job Duties</b><ul><li>
Conduct phone and/or field investigations to determine liability and damages. May attend and participate in legal proceedings. Identify and obtain statements from insureds, claimants and witnesses.</li>
<li>Communicate and interact with a variety of individuals including insureds and claimants. Explain benefits, coverages, fault and claims process either verbally or in writing in compliance with regulatory and statutory requirements. Recognize and appropriately address moderate complexity coverage issues.</li>
<li>Evaluate and determine claim values upon receipt and assessment of property, bodily injury and liability data.</li>
<li>Negotiate within settlement authority with insureds and claimants to resolve first and third party claims.</li>
<li>Update database production reports, and document and update claim files via company systems, i.e. CACS, HUON, HOC, GUIDEWIRE, etc.</li>
<li>Control expenses for areas of responsibility.</li>
<li>Verify and interpret / resolve coverage by gathering necessary information to ensure policy applicability. Coordinate with internal and external departments as required.</li><li>
Respond quickly to customer needs and problems.</li>
<li>Independently resolve claims within authority level.</li></ul><br>
<b>
Qualifications</b><ul><li>
Bachelors Equivalent combination of education and experience Preferred</li><li>
7-9 years Prior claims handling experience. Preferred
</li><li>4-6 years Property, Auto, Casualty or relevant claims administration experience. Required
</li><li>Comprehensive knowledge of claims administration best practices and procedures.
</li><li>Advanced knowledge of insurance, fault assessment, negligence and subrogation principles required.
</li><li>Comprehensive understanding of building and vehicle repair procedures and third-party liability issues.
</li><li>Advanced knowledge of Microsoft Office suite, general computer software and claims software.
</li><li>Advanced organization and planning recognition skills required.
</li><li>Advanced oral and written communication skills required.
</li><li>Advanced interpersonal skills required.
</li><li>Advanced leadership skills among peers required.
</li><li>Exhibit proficiency and understanding of medical terminology and causality
</li><li>Valid Driver's License, acceptable Department of Motor Vehicles record and minimum liability insurance - Issued by State Required
</li><li>Chartered Property Casualty Underwriter - Insurance Institute of America Preferred
</li><li>Associate in Claims - Insurance Institute of America Preferred
</li>An insurance/claims adjuster license may be required for claims administration in specific states.<br>
<li>
</li></ul><br>
<br>
<b>Travel Requirements</b><ul><li>
Occasional travel to business meetings or conferences. (5% proficiency)</li></ul><p></p><p>
The starting pay range for this position is $80,100 - $107,000 per year. Additionally, you will be eligible to participate in our incentive program based upon your team and individual performance.</p><p></p><p><b>
Remarkable benefits:</b></p><ul><li>Health coverage for medical, dental, vision</li><li>401(K) saving plans with company match AND Pension</li><li>Tuition assistance</li><li>Floating holidays and PTO for community volunteer programs</li><li>Paid parental leave</li><li>Wellness programs</li><li>Employee discounts (membership, insurance,</li></ul><p>
travel, entertainment, services and more!)</p><p></p><p>
</p>Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity &ndash; we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.<p></p><p>
&quot;Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.&rdquo;</p><p></p><p>
AAA is an Equal Opportunity Employer</p><p></p><p>
Our organization participates in E-Verify</p></div></div><p></p>

Claims Senior Casualty Adjuster

<div><div>Claims Senior Property Adjuster</div></div><br>
<div></div>
 Location Coppell, Texas, 75019 Category Claims JR202635073 Onsite
<br><p>JOB DESCRIPTION
 Claims Senior Property AdjusterThis is an Onsite Position in Coppell, TX Job SummaryThis position supports the Property Claims operation by handling claims reported on Homeowner policies written by the Interinsurance Exchange in compliance with all regulatory and statutory requirements. The position handles claims of moderate to high complexity. The primary functions include interpreting information from First Notice of Loss reports, claim investigation, coverage evaluation, negotiation strategies and claims resolution. Employs discretion and independent judgment to ensure compliance with state and federal laws. Applies technical and customer service best practices in accordance with company guidelines.Job DutiesIdentify and obtain statements from insureds, vendors and witnesses. Conduct phone investigations to determine coverage and damages and differentiate between allegations and facts in each loss. Determine policy obligations by assessing the liability and damage components of the loss. Responsible for maintaining proper activities and service levels.Communicate and interact with a variety of individuals. Explain policy coverages, benefits, and claims process either verbally and/or in writing which complies with regulatory and statutory requirements. Recognize and appropriately address moderate-complexity coverage issues.Evaluate, assess, make decisions, and negotiate within settlement authority with insureds to resolve first-party claims in multiple markets. Demonstrate proficiency with assessment of personal property, property damage, loss of use, and claims technology and tool usage. Objectively discern and address issues that may be questioned in an audit.Coordinate with internal and external departments as required.The position requires a higher degree of discretion and independent judgment in analysis and problem-solving to manage losses effectively. Respond quickly and effectively to customer needs and problems.May attend and participate in legal proceedings.QualificationsBachelors Equivalent combination of education and experience4-6 years Prior claims handling experience. Required4-6 years Property claims administration experience. PreferredWorking knowledge of claims administration best practices and procedures.Moderate knowledge of fault assessment, negligence and subrogation principles required.Working knowledge of Microsoft Office suite, general computer software and claims software.Advanced organization and planning recognition skills required.Advanced oral and written communication skills required.Advanced interpersonal skills required.Valid Driver's License, acceptable Department of Motor Vehicles record and minimum liability insurance - Issued by State RequiredAn insurance/claims adjuster license may be required for claims administration in specific states.Travel RequirementsOccasional travel to off-site business meetings or conferences. (5% proficiency)Remarkable benefits:&bull; Health coverage for medical, dental, vision&bull; 401(K) saving plans with company match AND Pension &bull; Tuition assistance&bull; Floating holidays and PTO for community volunteer programs&bull; Paid parental leave&bull; Wellness programs&bull; Employee discounts (membership, insurance, travel, entertainment, services and more!) Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity &ndash; we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.&quot;Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.&rdquo;AAA is an Equal Opportunity EmployerOur organization participates in E-Verify</p>

Claims Senior Property Adjuster

<div><div>Claims Senior Auto Adjuster</div></div><br>
<div></div>
 Location Honolulu, Hawaii, 96817 Category Claims JR202633944 Onsite
<br><p>JOB DESCRIPTION
 Claims Senior Auto AdjusterThe Claims Senior Auto Adjuster supports the Auto Claims Operation by providing service pursuant to the policy by handling claims of material damage, property damage, and/or liability lines of insurance written by the Interinsurance Exchange in compliance with all regulatory and statutory requirements. The primary functions include liability investigation, coverage evaluation, claims resolution and negotiation strategies of moderate complexity claims in compliance with established company technical and customer service best Practices. Under limited supervision, works within specific limits and authority to resolve claims with well-defined procedures.Job DutiesCommunicate and interact with a variety of individuals including insureds and claimants. Verify and explain benefits, coverages, fault, and claims process either verbally or in writing which complies with regulatory and statutory requirements. Recognize and appropriately address moderate-complexity coverage issues.Identify and obtain statements from insureds, claimants and witnesses. Conduct investigations to determine liability and damages and differentiate between allegations and facts.Evaluate and negotiate within settlement authority with insureds and claimants to resolve first and third-party claims in multiple markets. Demonstrate proficiency with estimates, property, material damage, liability, total loss evaluations, analysis of claims, claims technology, and tool usage.Coordinate with internal and external departments as required.Respond quickly to customer needs and inquiries.Overtime and holiday hours may be requiredQualificationsBachelors Equivalent combination of education and experience Preferred1-3 years Claims handling experience. RequiredWorking knowledge of claims administration best practices and procedures.Understanding of vehicle repair processes and proceduresKnowledge of fault assessment, negligence and subrogation principles required.Knowledge of Microsoft Office suite, general computer software and claims software.Organization and planning recognition skills required.Oral and written communication skills required.Interpersonal skills required.Property and Casualty Insurance License, valid in selling state - Issued by State PreferredMay be required to obtain an Adjuster license as applicable in accordance with state law. within 60 Days PreferredTravel RequirementsOccasional travel to off-site business meetings or conferences. (5% proficiency)Remarkable benefits:&bull; Health coverage for medical, dental, vision&bull; 401(K) saving plans with company match AND Pension &bull; Tuition assistance&bull; Floating holidays and PTO for community volunteer programs&bull; Paid parental leave&bull; Wellness programs&bull; Employee discounts (membership, insurance, travel, entertainment, services and more!) Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity &ndash; we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.&quot;Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.&rdquo;AAA is an Equal Opportunity EmployerOur organization participates in E-Verify</p>

Claims Senior Auto Adjuster

Join AAA and explore 10   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

AAA

About Company

Customer Service Representative - Insurance

Customer Service Representative - Insurance

Claims Unit Manager

Claims Service Representative - Auto Physical Damage Field

Claims Senior Casualty Adjuster

Claims Senior Property Adjuster

Claims Senior Auto Adjuster