Qureos Mentor

AAA Auto Club Enterprises

As our Data Scientist 3, you will handle multiple projects at once and act as an internal business consultant to help optimize every facet of this organization. You will solve problems and answer questions – using data – for other departments to help us reduce costs, reduce errors, and be a better organization for our 17 million members.
 
What You’ll Do
 
Will understand how the specific task fits into the bigger picture and suggest how to best accomplish it within the project framework.
 Will self-manage tasks and projects and complete them on time and under general supervision.
 Every day, you will help solve business problems presented to us by stakeholders using data. You will get a scenario or problem, such as, “We need to reduce cycle times,” and then pull, analyze, and interpret data relevant to that scenario. You will pull data from SQL databases. You will analyze and interpret data using Python, R, or other tools. You will determine patterns or trends and their statistical significance to the problem. To visualize the data, you will use Tableau.
 Once you have done your analysis, paired with a data engineer, you will present your findings to the stakeholder and confirm, refute or simply acknowledge a hypothesis. Your work may be implemented or may develop into something else.
 This role is remote, but you must be able to report to the Costa Mesa, California, office for regular collaboration days.
 
What You’ll Need
 
To thrive in this role, you must have a solid foundation of statistics and data analysis. You must be able to describe a project where you pulled data, analyzed it, identified trends or patterns, determined significance, and delivered insights or recommendations to the business. What was your approach? What tools did you use and why? Did you get to the root cause of the issue? Did you confirm or refute a hypothesis? You must be able to speak to your involvement and decisions at each stage.
 For pulling data, we use SQL so you must be proficient with this tool. To curate and analyze data, we use a variety of languages and programs: Python, R, and even Excel. You can choose whatever tool helps you best, but you must be proficient in either Python or R.
 Excellent communication skills and an attitude of flexibility are a must. Very often, we get into the data and some aspect takes longer than we thought, or we have to pivot and change how we approach a problem. A dashboard works better than a model, perhaps. Then you have to explain to the stakeholder or the team why you made that change or why the deliverable is taking longer than expected. It’s all about being creative in your approach and communicating that frequently and clearly to people who may be less tech or data-savvy than you.
 
#LI-SJ1
 
Remarkable benefits: 
<ul>
<li>Health coverage for medical, dental, vision</li>
<li>401(K) saving plan with company match AND Pension</li>
<li>Tuition assistance</li>
<li>PTO for community volunteer programs</li>
<li>Wellness program</li>
<li>Employee discounts (membership, insurance, travel, entertainment, services and more!)</li>
</ul>
Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
 
"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”
 
AAA is an Equal Opportunity Employer

Data Scientist 3

As our Data Engineer, you will function as a consultant between our technology unit and other business units to understand their challenges. You’ll ask questions and present ideas that enable them to solve those data problems with code. Our team is 100% remote, but you must be willing to travel 3 days a month for team meetings.
 To thrive in this role, you must understand how to query and process large data sets of 200,000 rows or more, ideally in SQL. You must also have functional knowledge of at least 1 programming language like Python. Be prepared to share an example of how you have worked with multiple tables to develop a solution to a business problem (real or hypothetical for more junior candidates).
 
What You’ll Do
 
Every day you will begin with a set of technical specifications to begin coding solutions to issues across the business. Our team’s success isn’t just implementing the code but seeing that those insights are implemented by the business, and they have the necessary tools to accomplish the goal. More senior Data Scientists will write these technical specifications while junior applicants are doing the work to translate specs into functional code.
 
Ask questions and do quality testing to understand if the solution meets the objectives of the business or the goal we set for the business. You will work side-by-side with the business to make sure it works as expected, not just as designed.
 
What You’ll Need
 
To thrive in this role, you must have a passion for problem-solving using data. Your experience in querying the high volumes of data and doing the data analysis must inform how you design solutions that align with the business objectives.
 
Being proficient with SQL and programming languages such as Python and Spark is a must.
 
Experience with data integration from different sources into Big Data systems is preferable.
 
Experience quality testing and coding. These solutions will deploy across products that are important to our customers and the business. They must be high-quality and functional.
 
A willingness to collaborate. Our best work is done when we work together - either with non-technical or technical leads. You should be interested in learning from others regardless of their role in the organization.
 
You have worked previously with an Agile team or understand these concepts. You expect to participate in daily standup meetings, you’ll complete your projects or stories during our sprints, and you’ll be ready to meet frequent deployment deadlines.
 
#LI-SJ1
 
Remarkable benefits: 
<ul>
<li>Health coverage for medical, dental, vision</li>
<li>401(K) saving plan with company match AND Pension</li>
<li>Tuition assistance</li>
<li>PTO for community volunteer programs</li>
<li>Wellness program</li>
<li>Employee discounts (membership, insurance, travel, entertainment, services and more!)</li>
</ul>
Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
 
"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”
 
AAA is an Equal Opportunity Employer

Data Engineer

We are seeking an Automotive Services Specialist to expand and maintain our network of Approved Auto Repair facilities. This role will be responsible for developing and improving our strategic relationships with automotive repair business partners for the Approved Auto Repair (AAR) program. This position is 75% on the road and 25% work from home.
 
Job Duties
 
Performing onsite inspections and evaluations of Approved Auto Repair (AAR) facilities to ensure compliance with Club Standards and Criteria, contractual obligations, and expectations.
 
Leading Owners, General Managers, Service Managers, and technical staff of AAR facilities on implementation of policies and procedures that ensure high quality, as well as accurate and complete diagnosis and repair of Members’ vehicles in compliance with American Automobile Association (AAA) Standards.
 
Collecting past due annual fees owed by AAR facilities.
 
Investigating and resolving issues between members and AAR facilities regarding accuracy of diagnosis, repair quality, cost of repairs, authorization, etc.
 
Planning, executing, selling, and closing leads to complete the sales cycle at prospective facilities (applicant identification and processing); contracting new facilities in accordance with company standards to grow and maintain our existing network of automotive repair locations.
 
Networking to develop, grow, and maintain industry relationships that will open the door to future leads and ensure retention of existing relationships
 
Providing expert automotive consultation to Club members, AAR facilities, and other Club departments.
 
Monitoring and identifying facility program compliance and addressing any outstanding issues.
 
Training Club employees and AAR facility staff on the importance of AAR referrals and proper use of club technology for referrals, tow-in notifications, proprietary club software, etc.
 
Collaborating with facility management on marketing and co-branding of facilities.
 
Assisting with other duties and responsibilities as assigned or required.
 
Experience and Qualifications: 
10 years comprehensive, hands-on experience in the automobile repair industry
 
Account ownership experience with responsibility over initiating and completing the sales cycle preferred
 
Automotive Service Excellence (ASE) "Master Automobile Technician" Certification and C1 Automotive Service Consultant required.
 
Familiarity with Mitchell1 and All Data estimating and repair software.
 
Proficiency in using Tablet PC/laptop and mobile operating systems and applications, including Microsoft Office.
 
Excellent communication skills, both written and oral.
 
Safe Business Driving Requirement
 
Valid Driver License, acceptable Department of Motor Vehicle record, and minimum limits of automobile liability insurance required.
 
Remarkable benefits: 
<ul>
<li>Health coverage for medical, dental, vision</li>
<li>401(K) saving plan with company match AND Pension</li>
<li>Tuition assistance</li>
<li>PTO for community volunteer programs</li>
<li>Wellness program</li>
<li>Employee discounts (membership, insurance, travel, entertainment, services and more!)</li>
</ul>
Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
 
"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”
 
AAA is an Equal Opportunity Employer

Automotive Services Specialist

Join AAA Auto Club Enterprises and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

AAA Auto Club Enterprises

ABOUT_COMPANY

Data Scientist 3

Data Engineer

Automotive Services Specialist