Qureos Mentor

AAA Mountain West Group

<div>Why Work For Us?<ul><li>
Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position</li><li>
401k Matching &ndash; $1 for $1 company match up to 6% of eligible earnings per pay period</li><li>
Benefits &ndash; Medical, Dental, Vision, wellness program and more!</li><li>
Paid Holidays</li><li>
Paid Time Off &ndash; Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.</li><li>
Collaborative Environment &ndash; AAA will value your contribution to providing exceptional service to our members</li><li>
Free AAA Classic Membership</li><li>
AAA Product Discounts</li><li>
Tuition Reimbursement Program</li></ul>
.
At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life&rsquo;s roadblocks. We believe everything you do outside of work adds to who you are at work.
NOTE: This role is hybrid and requires 3 days a week in our Walnut Creek, CA office.
Reporting to the Manager this role will be assigned full responsibility for a product and its business results with significant complexity and contribution to club performance. They will be accountable for managing product development and executing strategies and plans in partnership with cross-functional teams and external creative agencies.
Essential Functions<ul><li>
Strategy and Execution - Own Product P&amp;L and manage key business KPIs to accomplish strategic goals</li><li>
Marketing Strategic Plan Development &amp; Execution &ndash; Responsible for development and execution of annual plans including business analytics, communication, digital and social media plans. Partner internally and externally to develop and execute marketing activities that drive growth and achieve targets</li><li>
Competitive Intelligence &ndash; Monitor competitor activities, including pricing, promotion, new product launches, advertising</li><li>
Marketing Budget &ndash; Manage marketing budget, including budget tracker, PO's and invoicing</li><li>
Project Management &ndash; Perform ad-hoc projects as needed to support Product Marketing Manager</li><li>
Communication/ Networking &ndash; Guide advertising agencies and production vendors to execute communication plan; Assist in vendor negotiations and selection to control expense; prepare materials with creative agencies</li></ul>
Knowledge/Skills/Abilities<ul><li>
Strategic leadership skills</li><li>
General management with P&amp;L experience</li><li>
Proficient in financial and analytical thinking and analyses</li><li>
Effective communication, presentation and negotiation skills</li><li>
Proven cross-functional manager, team influencer and problem solver</li></ul>
Education &amp; Experience/Licenses &amp; Certification<ul><li>
College degree (MBA or Master's preferred)</li><li>
4-6 years related work experience</li><li>
Retail or consumer packaged goods experience (required)</li></ul>
#LI-OH1
We target between minimum and midpoint of the range, and all offers are subject to a fair pay analysis - Compensation Range: Min: $132,465.00 - Mid: $165,580.00<ul><li></li></ul></div>

Sr. Associate Product Marketer - Insurance

<div>Why Work For Us?<ul><li>
Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position</li><li>
401k Matching &ndash; $1 for $1 company match up to 6% of eligible earnings per pay period</li><li>
Benefits &ndash; Medical, Dental, Vision, wellness program and more!</li><li>
Paid Holidays</li><li>
Paid Time Off &ndash; Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.</li><li>
Collaborative Environment &ndash; AAA will value your contribution to providing exceptional service to our members</li><li>
Free AAA Classic Membership</li><li>
AAA Product Discounts</li><li>
Tuition Reimbursement Program</li></ul>
Additional Details: Competitive hourly base + commissions
.
Summary
The Member Experience Associate is primarily responsible for delivering outstanding service and value to our Members through genuine care, personal service, and meeting needs and expectations across multiple branch locations. In addition to delivering service, the Member Experience Associate are directly accountable for achieving individual sales targets. While their contributions support the overall branch success, they are measured as individual contributors. This position rotates between branches depending on business needs. Member Experience Associates must have strong customer service orientation, adaptability, and active listening skills to identify unmet Member needs in varied environments. They must quickly learn and adjust to multiple product lines, services, and systems in order to provide seamless service wherever assigned. 
This is an onsite role at our branch located in Kalispell, MT. Pay is $21/hour + commission! Must have availability on Saturdays.
Essential Functions<ul><li>
Performs fundamental customer interactions including Member Services and product sales; must be knowledgeable and proficient with AAA products and services and adhere to branch operations in accordance with standard operating procedures and compliance including, but not limited to:<ul><li>
Member Experience</li><li>
Member Services</li><li>
Concierge</li><li>
DMV/MVD</li><li>
Auto Travel</li><li>
Unlicensed Insurance Services</li><li>
Smart Home Security</li><li>
Responsibilities may include all seven fundamental skills as well as growth skills, dependent on branch need.</li></ul></li><li>
Performs fundamental customer interactions including Member Services and product sales, with accountability for meeting individual sales goals. Must be knowledgeable and proficient with AAA products and services, and consistently apply consultative sales techniques to uncover needs, present solutions, and close opportunities.<ul><li>
Promotes AAA products and services to Members to achieve individual and branch goals, reinforcing the value of Membership regardless of location.</li><li>
Understands and anticipates Member needs, identifies and recommends relevant solutions, and demonstrates flexibility in adapting solutions to each branch environment.</li></ul></li></ul>
Knowledge &amp; Skills<ul><li>
Customer Service: Professional and friendly attitude, problem-solving resolution, ability to quickly adapt to different branch teams and Member bases; Agility in modifying communication style to provide high communication effectiveness; Increases value of Membership with each interaction.</li><li>
Customer Service: Professional and friendly attitude, problem-solving resolution, ability to quickly adapt to different branch teams and Member bases; Agility in modifying communication style to provide high communication effectiveness; Increases value of Membership with each interaction.</li><li>
Sales: Demonstrates strong sales skills with a proven ability to meet or exceed goals in prior roles. Active listener, adaptable thinker, and strong communicator who can uncover needs, present solutions, and close sales while maintaining consistency across locations.</li><li>
Uses strong product knowledge and sales skills to identify customer-specific needs, generate new sales, and retain existing business.</li><li>
Strives to become cross-functional across all seven fundamental skills and growth skills, building the ability to flex between service and sales responsibilities as branch needs require.</li><li>
Technical: Proficient with multiple computer systems and applications; ability to quickly adapt to varying system configurations or processes across branches. Strong knowledge of all AAA products, services, operations while demonstrating fiduciary accountability.</li><li>
Operational Excellence: Ensures process implementation and compliance with standard operating procedures in all assigned branches, ensures efficiencies on end to end flow to meet objectives; engage in daily activities to meet the larger purpose and goals.</li></ul> 
Education &amp; Experience / Licenses &amp; Certification<ul><li>
Minimum Qualifications<ul><li>
High School Diploma/GED</li><li>
2-4 years of work experience, with at least 1 year in a sales role. Sales experience is required.</li><li>
Backgrounds in insurance, retail, hospitality, service industries, or call centers are highly valued, to include work in sales, hospitality, insurance, retail, service industries or call centers.</li><li>
Drive for Results: Focuses on desired end results; takes steps necessary to meet deliverables in on time; Continues to move forward toward goal achievement.</li><li>
Communicate Effectively: Clearly conveys information and ideas to individuals or groups in a manner that engages the audience and helps them understand and retain the message.</li><li>
Teamwork: Develop quality relationships with peers, leaders and internal partners.</li><li>
Must demonstrate adaptability, willingness to travel, and flexibility to cover shifts at multiple locations.</li><li>
Current &amp; valid Driver&rsquo;s License required; bonding/fingerprinting and P&amp;C licensing may be required depending on branch needs.</li></ul></li><li>
Preferred Qualifications<ul><li>
Demonstrated success working with defined sales standards and goals, consistently meeting or exceeding targets.</li><li>
Customer Service experience.</li></ul></li></ul>
Working Environment/ Minimum Physical Requirements<ul><li>
Works in a variety of branch office environments where standing, walking, or sitting at a desk, table, or computer workstation for extended periods of time may be required.</li><li>
Must be flexible with work shifts and able to travel between locations regularly, including Saturdays.</li><li>
This is primarily an office job. Physical requirements include standing, sitting, bending and lifting (up to 15 pounds).</li><li>
Approximately 98% of time is spent using a video display terminal. Works in a variety of office environments where standing, walking or sitting at a desk, table or computer workstation for extended periods of time may be required.</li><li>
Approximately 50-80 percent of time spent on the job involves a personal computer.</li><li>
Works in an office environment where standing and walking or sitting at a desk, table or computer workstation for extended periods of time. Must be available to work in different branch locations, and work on Saturday&rsquo;s. May travel by car, plane or other form of transportation to attend business meetings.</li></ul>
#LI-LC1<ul><li></li></ul></div>

Member Experience Associate - $21/hour + Commission

<div>Why Work For Us?<ul><li>
Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position</li><li>
401k Matching &ndash; $1 for $1 company match up to 6% of eligible earnings per pay period</li><li>
Benefits &ndash; Medical, Dental, Vision, wellness program and more!</li><li>
Paid Holidays</li><li>
Paid Time Off &ndash; Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.</li><li>
Collaborative Environment &ndash; AAA will value your contribution to providing exceptional service to our members</li><li>
Free AAA Classic Membership</li><li>
AAA Product Discounts</li><li>
Tuition Reimbursement Program</li></ul>
Additional Details: Competitive hourly base + commissions
.
SUMMARY
The Member Experience Associate is primarily responsible for delivering outstanding service and value to our Members through genuine care, personal service, and meeting needs and expectations across multiple branch locations. In addition to delivering service, MEAs are directly accountable for achieving individual sales targets. While their contributions support the overall branch success, they are measured as individual contributors. This position rotates between branches depending on business needs. Member Experience Associates must have strong customer service orientation, adaptability, and active listening skills to identify unmet Member needs in varied environments. They must quickly learn and adjust to multiple product lines, services, and systems in order to provide seamless service wherever assigned.
This is a full-time, onsite position @ AAA Oakland Rockridge. You will work 5 days a week including two (2) Saturdays monthly. Sales experience is mandatory!
ESSENTIAL FUNCTIONS<ul><li>
Performs fundamental customer interactions including Member Services and product sales; must be knowledgeable and proficient with AAA products and services and adhere to branch operations in accordance with standard operating procedures and compliance including, but not limited to:<ul><li>
Member Experience</li><li>
Member Services</li><li>
Concierge</li><li>
DMV/MVD</li><li>
Auto Travel</li><li>
Unlicensed Insurance Services</li><li>
Smart Home Security</li><li>
Responsibilities may include all seven fundamental skills as well as growth skills, dependent on branch need.</li></ul></li><li>
Performs fundamental customer interactions including Member Services and product sales, with accountability for meeting individual sales goals. Must be knowledgeable and proficient with AAA products and services, and consistently apply consultative sales techniques to uncover needs, present solutions, and close opportunities.<ul><li>
Promotes AAA products and services to Members to achieve individual and branch goals, reinforcing the value of Membership regardless of location.</li><li>
Understands and anticipates Member needs, identifies and recommends relevant solutions, and demonstrates flexibility in adapting solutions to each branch environment.</li></ul></li></ul>
KNOWLEDGE AND SKILLS<ul><li>
Customer Service: Professional and friendly attitude, problem-solving resolution, ability to quickly adapt to different branch teams and Member bases; Agility in modifying communication style to provide high communication effectiveness; Increases value of Membership with each interaction.</li><li>
Sales: Demonstrates strong sales skills with a proven ability to meet or exceed goals in prior roles. Active listener, adaptable thinker, and strong communicator who can uncover needs, present solutions, and close sales while maintaining consistency across locations.</li><li>
Uses strong product knowledge and sales skills to identify customer-specific needs, generate new sales, and retain existing business.</li><li>
Strives to become cross-functional across all seven fundamental skills and growth skills, building the ability to flex between service and sales responsibilities as branch needs require.</li><li>
Technical: Proficient with multiple computer systems and applications; ability to quickly adapt to varying system configurations or processes across branches. Strong knowledge of all AAA products, services, operations while demonstrating fiduciary accountability.</li><li>
Operational Excellence: Ensures process implementation and compliance with standard operating procedures in all assigned branches, ensures efficiencies on end to end flow to meet objectives; engage in daily activities to meet the larger purpose and goals.</li></ul> 
Education &amp; Experience / Licenses &amp; Certification<ul><li>
Minimum Qualifications<ul><li>
High School Diploma/GED</li><li>
2-4 years of work experience, with at least 1 year in a sales role. Sales experience is required.</li><li>
Backgrounds in insurance, retail, hospitality, service industries, or call centers are highly valued, to include work in sales, hospitality, insurance, retail, service industries or call centers.</li><li>
Drive for Results: Focuses on desired end results; takes steps necessary to meet deliverables in on time; Continues to move forward toward goal achievement</li><li>
Communicate Effectively: Clearly conveys information and ideas to individuals or groups in a manner that engages the audience and helps them understand and retain the message.</li><li>
Teamwork: Develop quality relationships with peers, leaders and internal partners.</li><li>
Must demonstrate adaptability, willingness to travel, and flexibility to cover shifts at multiple locations.</li><li>
Bonding/fingerprinting and P&amp;C licensing may be required depending on branch needs.</li></ul></li><li>
Preferred Qualifications<ul><li>
Demonstrated success working with defined sales standards and goals, consistently meeting or exceeding targets.</li><li>
Customer Service experience.</li><li>
Bilingual Spanish is a plus!</li></ul></li></ul> 
WORKING ENVIRONMENT / MINIMUM PHYSICAL REQUIREMENTS<ul><li>
Works in a variety of branch office environments where standing, walking, or sitting at a desk, table, or computer workstation for extended periods of time may be required.</li><li>
Must be flexible with work shifts and able to travel between locations regularly, including Saturdays.</li><li>
Must be available to work in different branch locations, and work on Saturdays.</li><li>
This is primarily an office job. Physical requirements include standing, sitting, bending and lifting (up to 15 pounds).</li><li>
Approximately 98% of time is spent using a video display terminal. Works in a variety of office environments where standing, walking or sitting at a desk, table or computer workstation for extended periods of time may be required.</li><li>
Approximately 50-80 percent of time spent on the job involves a personal computer.</li><li>
Works in an office environment where standing and walking or sitting at a desk, table or computer workstation for extended periods of time. Must be available to work in different branch locations, and work on Saturday&rsquo;s. May travel by car, plane or other form of transportation to attend business meetings.</li></ul>
#LI-ML<ul><li></li></ul>
Starting rates vary by region. Ranges start from $23.00 up to $26.95 hourly. This role is subject to an incentive plan that includes commissions. We expect most employees to earn between $270 - $3,500 in incentives annually, contingent on performance.</div>

Member Experience Associate (Sales) - $26.95/hr + Commissions!

<div>Why Work For Us?<ul><li>
Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position</li><li>
401k Matching &ndash; $1 for $1 company match up to 6% of eligible earnings per pay period</li><li>
Benefits &ndash; Medical, Dental, Vision, wellness program and more!</li><li>
Paid Holidays</li><li>
Paid Time Off &ndash; Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.</li><li>
Collaborative Environment &ndash; AAA will value your contribution to providing exceptional service to our members</li><li>
Free AAA Classic Membership</li><li>
AAA Product Discounts</li><li>
Tuition Reimbursement Program</li></ul>
.
Tow Service Specialist 
Location: Sacramento, Ca| Schedule: 2pm/4pm - 10:30pm/12:30am 
(Includes Weekends) 
Starting Pay: $23.98/hr + Lucrative Shift Differentials &amp; Monthly Bonuses
Join a Culture of People Helping People.
Ever wanted a job where you genuinely save the day? At AAA Mountain West Group (MWG), we don't just hire tow operators&mdash;we hire Roadside Heroes. When our members are stranded, stressed, or having their worst day, you are the face of AAA arriving on the scene to bring safety, solutions, and peace of mind. 
If you have a great attitude and a desire to learn, we will provide all the training you need to build a successful, secure career. 
 
Why Join AAA MWG? (The Perks &amp; Pay) 
We believe in rewarding our heroes well. We offer a highly competitive earning scale, guaranteed hours, and a robust benefits package that ensures your financial and personal well-being. 
 
 Earnings &amp; Financial Wellbeing<ul><li>
Guaranteed Hours: Minimum of 40 hours per week (steady income you can rely on).</li><li>
Base Pay: Starting at $23.98/hour.</li><li>
Shift Differentials: Earn an extra $0.75 to $1.50 more per hour depending on your hours and days worked.</li><li>
Productivity Incentives: Earn up to an additional $1,900 extra per month just by doing the job you're trained to do!</li><li>
401(k) Retirement: Automatic 3% enrollment (increasing 1% annually) with a company match of up to 6%.</li><li>
Commuter Benefits: Save on taxes by setting aside up to $680/month for transit or parking.</li></ul>
 Health &amp; Wellness Benefits<ul><li>
Medical Choices: Choose from our flexible Red, White, or Blue tiers to fit your budget.</li><li>
HSA Company Contribution: Enroll in the Blue Tier, and AAA will contribute $1,000 (Individual) or $2,000 (Family) annually to your health savings.</li><li>
Mental Health Support: 6 free annual sessions with therapists or coaches via Modern Health for you and your family.</li><li>
Dental &amp; Vision: Full coverage for preventive checkups and cleanings.</li><li>
Life Insurance: Company-paid Basic Life and AD&amp;D insurance (1x your annual salary).</li></ul>
 Time Off &amp; Extra Perks<ul><li>
Generous PTO: Accrue up to 136 hours (17 days) of Paid Time Off in your very first year.</li><li>
Paid Holidays: 11 paid holidays per year.</li><li>
Tuition Reimbursement: Ready to grow? We reimburse up to $5,250 per year for job-related degrees or certifications (eligible after 6 months).</li><li>
Free AAA Membership: Enjoy a Free AAA Classic Membership and exclusive discounts on home/auto insurance.</li></ul> 
What You&rsquo;ll Do (Key Responsibilities) 
As the face of AAA, you will provide ultimate customer excellence on the road by:<ul><li>
Operating tow trucks safely and efficiently.</li><li>
Performing simple vehicle diagnostics to figure out the issue.</li><li>
Providing essential roadside assistance, including tire changes, fuel delivery, and vehicle lock-outs.</li><li>
Building trust, problem-solving, and being a calming presence for our members on the scene.</li></ul> 
What We Are Looking For<ul><li>
We provide top-tier, paid training for the role.</li><li>
A customer-first mindset and a passion for helping people.</li><li>
Willingness and flexibility to work the between 2pm - 12:30am, including weekends.</li><li>
A valid driver&rsquo;s license and a clean driving record</li><li>
Must be at least 21 years of age</li></ul><div> 
Work Environment/Physical Requirements
 
<ul><li>Works outdoors at vehicle sites when servicing vehicles. Lifting and carrying tires and parts, weighing up to 50 pounds, several times a day; bending, kneeling and stooping as required for service calls. Works in all weather and all traffic conditions. Vehicle recovery sites may be wet, messy and hazardous. Service Providers are required to provide a photograph for identification purposes.</li></ul></div><ul><li></li></ul>
$23.75 to $25.25 hourly pay (depending on location) with potential to make up to an additional $1,900 per month with quality and productivity incentives</div>

Emergency Roadside Driver

<div>Why Work For Us?<ul><li>
Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position</li><li>
401k Matching &ndash; $1 for $1 company match up to 6% of eligible earnings per pay period</li><li>
Benefits &ndash; Medical, Dental, Vision, wellness program and more!</li><li>
Paid Holidays</li><li>
Paid Time Off &ndash; Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.</li><li>
Collaborative Environment &ndash; AAA will value your contribution to providing exceptional service to our members</li><li>
Free AAA Classic Membership</li><li>
AAA Product Discounts</li><li>
Tuition Reimbursement Program</li></ul>
Additional Details: Competitive hourly base + commissions
.
SUMMARY
The Member Experience Associate is primarily responsible for delivering outstanding service and value to our Members through genuine care, personal service, and meeting needs and expectations across multiple branch locations. In addition to delivering service, MEAs are directly accountable for achieving individual sales targets. While their contributions support the overall branch success, they are measured as individual contributors. This position rotates between branches depending on business needs. Member Experience Associates must have strong customer service orientation, adaptability, and active listening skills to identify unmet Member needs in varied environments. They must quickly learn and adjust to multiple product lines, services, and systems in order to provide seamless service wherever assigned.
This is a full-time, onsite position @ AAA Sonoma. You will work 5 days a week including two (2) Saturdays monthly. Sales experience is mandatory!
ESSENTIAL FUNCTIONS<ul><li>
Performs fundamental customer interactions including Member Services and product sales; must be knowledgeable and proficient with AAA products and services and adhere to branch operations in accordance with standard operating procedures and compliance including, but not limited to:<ul><li>
Member Experience</li><li>
Member Services</li><li>
Concierge</li><li>
DMV/MVD</li><li>
Auto Travel</li><li>
Unlicensed Insurance Services</li><li>
Smart Home Security</li><li>
Responsibilities may include all seven fundamental skills as well as growth skills, dependent on branch need.</li></ul></li><li>
Performs fundamental customer interactions including Member Services and product sales, with accountability for meeting individual sales goals. Must be knowledgeable and proficient with AAA products and services, and consistently apply consultative sales techniques to uncover needs, present solutions, and close opportunities.<ul><li>
Promotes AAA products and services to Members to achieve individual and branch goals, reinforcing the value of Membership regardless of location.</li><li>
Understands and anticipates Member needs, identifies and recommends relevant solutions, and demonstrates flexibility in adapting solutions to each branch environment.</li></ul></li></ul>
KNOWLEDGE AND SKILLS<ul><li>
Customer Service: Professional and friendly attitude, problem-solving resolution, ability to quickly adapt to different branch teams and Member bases; Agility in modifying communication style to provide high communication effectiveness; Increases value of Membership with each interaction.</li><li>
Sales: Demonstrates strong sales skills with a proven ability to meet or exceed goals in prior roles. Active listener, adaptable thinker, and strong communicator who can uncover needs, present solutions, and close sales while maintaining consistency across locations.</li><li>
Uses strong product knowledge and sales skills to identify customer-specific needs, generate new sales, and retain existing business.</li><li>
Strives to become cross-functional across all seven fundamental skills and growth skills, building the ability to flex between service and sales responsibilities as branch needs require.</li><li>
Technical: Proficient with multiple computer systems and applications; ability to quickly adapt to varying system configurations or processes across branches. Strong knowledge of all AAA products, services, operations while demonstrating fiduciary accountability.</li><li>
Operational Excellence: Ensures process implementation and compliance with standard operating procedures in all assigned branches, ensures efficiencies on end to end flow to meet objectives; engage in daily activities to meet the larger purpose and goals.</li></ul> 
Education &amp; Experience / Licenses &amp; Certification<ul><li>
Minimum Qualifications<ul><li>
High School Diploma/GED</li><li>
2-4 years of work experience, with at least 1 year in a sales role. Sales experience is required.</li><li>
Backgrounds in insurance, retail, hospitality, service industries, or call centers are highly valued, to include work in sales, hospitality, insurance, retail, service industries or call centers.</li><li>
Drive for Results: Focuses on desired end results; takes steps necessary to meet deliverables in on time; Continues to move forward toward goal achievement</li><li>
Communicate Effectively: Clearly conveys information and ideas to individuals or groups in a manner that engages the audience and helps them understand and retain the message.</li><li>
Teamwork: Develop quality relationships with peers, leaders and internal partners.</li><li>
Must demonstrate adaptability, willingness to travel, and flexibility to cover shifts at multiple locations.</li><li>
Bonding/fingerprinting and P&amp;C licensing may be required depending on branch needs.</li></ul></li><li>
Preferred Qualifications<ul><li>
Demonstrated success working with defined sales standards and goals, consistently meeting or exceeding targets.</li><li>
Customer Service experience.</li><li>
Bilingual Spanish is a plus!</li></ul></li></ul> 
WORKING ENVIRONMENT / MINIMUM PHYSICAL REQUIREMENTS<ul><li>
Works in a variety of branch office environments where standing, walking, or sitting at a desk, table, or computer workstation for extended periods of time may be required.</li><li>
Must be flexible with work shifts and able to travel between locations regularly, including Saturdays.</li><li>
Must be available to work in different branch locations, and work on Saturdays.</li><li>
This is primarily an office job. Physical requirements include standing, sitting, bending and lifting (up to 15 pounds).</li><li>
Approximately 98% of time is spent using a video display terminal. Works in a variety of office environments where standing, walking or sitting at a desk, table or computer workstation for extended periods of time may be required.</li><li>
Approximately 50-80 percent of time spent on the job involves a personal computer.</li><li>
Works in an office environment where standing and walking or sitting at a desk, table or computer workstation for extended periods of time. Must be available to work in different branch locations, and work on Saturday&rsquo;s. May travel by car, plane or other form of transportation to attend business meetings.</li></ul>
#LI-ML<ul><li></li></ul>
Starting rates vary by region. Ranges start from $23.00 up to $26.95 hourly. This role is subject to an incentive plan that includes commissions. We expect most employees to earn between $270 - $3,500 in incentives annually, contingent on performance.</div>

Member Experience Associate (sales) - $24.60/hr + Commissions!

<div>Why Work For Us?<ul><li>
Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position</li><li>
401k Matching &ndash; $1 for $1 company match up to 6% of eligible earnings per pay period</li><li>
Benefits &ndash; Medical, Dental, Vision, wellness program and more!</li><li>
Paid Holidays</li><li>
Paid Time Off &ndash; Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.</li><li>
Collaborative Environment &ndash; AAA will value your contribution to providing exceptional service to our members</li><li>
Free AAA Classic Membership</li><li>
AAA Product Discounts</li><li>
Tuition Reimbursement Program</li></ul>
Additional Details: Competitive hourly base + commissions
.
SUMMARY
The Member Experience Associate is primarily responsible for delivering outstanding service and value to our Members through genuine care, personal service, and meeting needs and expectations across multiple branch locations. In addition to delivering service, MEAs are directly accountable for achieving individual sales targets. While their contributions support the overall branch success, they are measured as individual contributors. This position rotates between branches depending on business needs. Member Experience Associates must have strong customer service orientation, adaptability, and active listening skills to identify unmet Member needs in varied environments. They must quickly learn and adjust to multiple product lines, services, and systems in order to provide seamless service wherever assigned.
This is a full-time, onsite position @ AAA Berkeley. Sales experience is mandatory!
ESSENTIAL FUNCTIONS<ul><li>
Performs fundamental customer interactions including Member Services and product sales; must be knowledgeable and proficient with AAA products and services and adhere to branch operations in accordance with standard operating procedures and compliance including, but not limited to:<ul><li>
Member Experience</li><li>
Member Services</li><li>
Concierge</li><li>
DMV/MVD</li><li>
Auto Travel</li><li>
Unlicensed Insurance Services</li><li>
Smart Home Security</li><li>
Responsibilities may include all seven fundamental skills as well as growth skills, dependent on branch need.</li></ul></li><li>
Performs fundamental customer interactions including Member Services and product sales, with accountability for meeting individual sales goals. Must be knowledgeable and proficient with AAA products and services, and consistently apply consultative sales techniques to uncover needs, present solutions, and close opportunities.<ul><li>
Promotes AAA products and services to Members to achieve individual and branch goals, reinforcing the value of Membership regardless of location.</li><li>
Understands and anticipates Member needs, identifies and recommends relevant solutions, and demonstrates flexibility in adapting solutions to each branch environment.</li></ul></li></ul>
KNOWLEDGE AND SKILLS<ul><li>
Customer Service: Professional and friendly attitude, problem-solving resolution, ability to quickly adapt to different branch teams and Member bases; Agility in modifying communication style to provide high communication effectiveness; Increases value of Membership with each interaction.</li><li>
Sales: Demonstrates strong sales skills with a proven ability to meet or exceed goals in prior roles. Active listener, adaptable thinker, and strong communicator who can uncover needs, present solutions, and close sales while maintaining consistency across locations.</li><li>
Uses strong product knowledge and sales skills to identify customer-specific needs, generate new sales, and retain existing business.</li><li>
Strives to become cross-functional across all seven fundamental skills and growth skills, building the ability to flex between service and sales responsibilities as branch needs require.</li><li>
Technical: Proficient with multiple computer systems and applications; ability to quickly adapt to varying system configurations or processes across branches. Strong knowledge of all AAA products, services, operations while demonstrating fiduciary accountability.</li><li>
Operational Excellence: Ensures process implementation and compliance with standard operating procedures in all assigned branches, ensures efficiencies on end to end flow to meet objectives; engage in daily activities to meet the larger purpose and goals.</li></ul> 
Education &amp; Experience / Licenses &amp; Certification<ul><li>
Minimum Qualifications<ul><li>
High School Diploma/GED</li><li>
2-4 years of work experience, with at least 1 year in a sales role. Sales experience is required.</li><li>
Backgrounds in insurance, retail, hospitality, service industries, or call centers are highly valued, to include work in sales, hospitality, insurance, retail, service industries or call centers.</li><li>
Drive for Results: Focuses on desired end results; takes steps necessary to meet deliverables in on time; Continues to move forward toward goal achievement</li><li>
Communicate Effectively: Clearly conveys information and ideas to individuals or groups in a manner that engages the audience and helps them understand and retain the message.</li><li>
Teamwork: Develop quality relationships with peers, leaders and internal partners.</li><li>
Must demonstrate adaptability, willingness to travel, and flexibility to cover shifts at multiple locations.</li><li>
Current &amp; valid Driver&rsquo;s License required; bonding/fingerprinting and P&amp;C licensing may be required depending on branch needs.</li></ul></li><li>
Preferred Qualifications<ul><li>
Demonstrated success working with defined sales standards and goals, consistently meeting or exceeding targets.</li><li>
Customer Service experience.</li></ul></li></ul> 
WORKING ENVIRONMENT / MINIMUM PHYSICAL REQUIREMENTS<ul><li>
Works in a variety of branch office environments where standing, walking, or sitting at a desk, table, or computer workstation for extended periods of time may be required.</li><li>
Must be flexible with work shifts and able to travel between locations regularly, including Saturdays.</li><li>
Must be available to work in different branch locations, and work on Saturdays.</li><li>
This is primarily an office job. Physical requirements include standing, sitting, bending and lifting (up to 15 pounds).</li><li>
Approximately 98% of time is spent using a video display terminal. Works in a variety of office environments where standing, walking or sitting at a desk, table or computer workstation for extended periods of time may be required.</li><li>
Approximately 50-80 percent of time spent on the job involves a personal computer.</li><li>
Works in an office environment where standing and walking or sitting at a desk, table or computer workstation for extended periods of time. Must be available to work in different branch locations, and work on Saturday&rsquo;s. May travel by car, plane or other form of transportation to attend business meetings.</li></ul>
#LI-ML<ul><li></li></ul>
Starting rates vary by region. Ranges start from $23.00 up to $26.95 hourly. This role is subject to an incentive plan that includes commissions. We expect most employees to earn between $270 - $3,500 in incentives annually, contingent on performance.</div>

Member Experience Associate (Sales) - $26.95/hr + commissions!

<div>Are you Looking to Drive Your Career Forward? 
 
Join Our Team and Enjoy a Rewarding Career! 
At AAA we prioritize your well-being, offering exceptional benefits. Average techs earn between $72,500 - $125,000. We offer a wide range of benefits to Team Members to help plan for retirement, keep you and your family healthy and support professional development. As an employer of choice, we are committed to providing you with benefits that are best in class: 
 
11 Paid Holidays 
Up to 17 days PTO first year - start earning day one, 22 days off in year two 
Best in Class Benefits &ndash; Medical, Dental, Vision, wellness program and more! 
401K Matching $1 to $1 up to 6% annually 
Tuition reimbursement for ASE Certifications 
State-of-the-art equipment and facilities with consistent car count and high volume of AAA tow-ins 
A free AAA Membership and numerous employee discounts 
Trusted Brand for over 120 years with 65 Million+ members in North America 
Closed Sundays<div>
Summary 
At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life&rsquo;s roadblocks. As a valued Team Member, you'll experience a culture of growth and development to help you build a long-lasting career. Join us on our mission to create Members for life by growing Member value and delivering exceptional service. 
 
Job Responsibilities and Skills: 
Performs approved repairs on vehicles. 
Follows industry standards and completes repairs as requested by customers. 
Maintains a clean and safe work environment, follows safety regulations, and reports unsafe conditions. 
Keeps up to date on industry trends and repair procedures, attends training. 
Verifies parts orders, performs digital inspections, and communicates with managers and technicians. 
Responsible for the safety and accuracy of repairs. 
 
Education &amp; Experience/ Licenses &amp; Certifications: 
Must possess a valid driver&rsquo;s license with a safe driving record 
At least five years&rsquo; experience as an automobile technician 
ASE Master Certification and L1 a plus 
 
Work Environment/Physical Requirements: 
<ul><li>Ability to lift and or carry up to 50lbs</li><li>Standing, bending, kneeling, pushing, reaching, lifting, climbing ladders</li><li>Exposure to loud noises</li></ul></div><div></div>
#LI-JM1</div>

Automotive Repair Technician

Join AAA Mountain West Group and explore 9   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.