Qureos Mentor

AAA Mountain West Group

<div>Why Work For Us?<ul><li>
Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position</li><li>
401k Matching &ndash; $1 for $1 company match up to 6% of eligible earnings per pay period</li><li>
Benefits &ndash; Medical, Dental, Vision, wellness program and more!</li><li>
Paid Holidays</li><li>
Paid Time Off &ndash; Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.</li><li>
Collaborative Environment &ndash; AAA will value your contribution to providing exceptional service to our members</li><li>
Free AAA Classic Membership</li><li>
AAA Product Discounts</li><li>
Tuition Reimbursement Program</li></ul>
Additional Details: Competitive hourly base + commissions
.
SUMMARY
The Member Experience Associate is primarily responsible for delivering outstanding service and value to our Members through genuine care, personal service, and meeting needs and expectations across multiple branch locations. In addition to delivering service, MEAs are directly accountable for achieving individual sales targets. While their contributions support the overall branch success, they are measured as individual contributors. This position rotates between branches depending on business needs. Member Experience Associates must have strong customer service orientation, adaptability, and active listening skills to identify unmet Member needs in varied environments. They must quickly learn and adjust to multiple product lines, services, and systems in order to provide seamless service wherever assigned.
This is a full-time, onsite position @ AAA Sonoma. You will work 5 days a week including two (2) Saturdays monthly. Sales experience is mandatory!
ESSENTIAL FUNCTIONS<ul><li>
Performs fundamental customer interactions including Member Services and product sales; must be knowledgeable and proficient with AAA products and services and adhere to branch operations in accordance with standard operating procedures and compliance including, but not limited to:<ul><li>
Member Experience</li><li>
Member Services</li><li>
Concierge</li><li>
DMV/MVD</li><li>
Auto Travel</li><li>
Unlicensed Insurance Services</li><li>
Smart Home Security</li><li>
Responsibilities may include all seven fundamental skills as well as growth skills, dependent on branch need.</li></ul></li><li>
Performs fundamental customer interactions including Member Services and product sales, with accountability for meeting individual sales goals. Must be knowledgeable and proficient with AAA products and services, and consistently apply consultative sales techniques to uncover needs, present solutions, and close opportunities.<ul><li>
Promotes AAA products and services to Members to achieve individual and branch goals, reinforcing the value of Membership regardless of location.</li><li>
Understands and anticipates Member needs, identifies and recommends relevant solutions, and demonstrates flexibility in adapting solutions to each branch environment.</li></ul></li></ul>
KNOWLEDGE AND SKILLS<ul><li>
Customer Service: Professional and friendly attitude, problem-solving resolution, ability to quickly adapt to different branch teams and Member bases; Agility in modifying communication style to provide high communication effectiveness; Increases value of Membership with each interaction.</li><li>
Sales: Demonstrates strong sales skills with a proven ability to meet or exceed goals in prior roles. Active listener, adaptable thinker, and strong communicator who can uncover needs, present solutions, and close sales while maintaining consistency across locations.</li><li>
Uses strong product knowledge and sales skills to identify customer-specific needs, generate new sales, and retain existing business.</li><li>
Strives to become cross-functional across all seven fundamental skills and growth skills, building the ability to flex between service and sales responsibilities as branch needs require.</li><li>
Technical: Proficient with multiple computer systems and applications; ability to quickly adapt to varying system configurations or processes across branches. Strong knowledge of all AAA products, services, operations while demonstrating fiduciary accountability.</li><li>
Operational Excellence: Ensures process implementation and compliance with standard operating procedures in all assigned branches, ensures efficiencies on end to end flow to meet objectives; engage in daily activities to meet the larger purpose and goals.</li></ul> 
Education &amp; Experience / Licenses &amp; Certification<ul><li>
Minimum Qualifications<ul><li>
High School Diploma/GED</li><li>
2-4 years of work experience, with at least 1 year in a sales role. Sales experience is required.</li><li>
Backgrounds in insurance, retail, hospitality, service industries, or call centers are highly valued, to include work in sales, hospitality, insurance, retail, service industries or call centers.</li><li>
Drive for Results: Focuses on desired end results; takes steps necessary to meet deliverables in on time; Continues to move forward toward goal achievement</li><li>
Communicate Effectively: Clearly conveys information and ideas to individuals or groups in a manner that engages the audience and helps them understand and retain the message.</li><li>
Teamwork: Develop quality relationships with peers, leaders and internal partners.</li><li>
Must demonstrate adaptability, willingness to travel, and flexibility to cover shifts at multiple locations.</li><li>
Bonding/fingerprinting and P&amp;C licensing may be required depending on branch needs.</li></ul></li><li>
Preferred Qualifications<ul><li>
Demonstrated success working with defined sales standards and goals, consistently meeting or exceeding targets.</li><li>
Customer Service experience.</li><li>
Bilingual Spanish is a plus!</li></ul></li></ul> 
WORKING ENVIRONMENT / MINIMUM PHYSICAL REQUIREMENTS<ul><li>
Works in a variety of branch office environments where standing, walking, or sitting at a desk, table, or computer workstation for extended periods of time may be required.</li><li>
Must be flexible with work shifts and able to travel between locations regularly, including Saturdays.</li><li>
Must be available to work in different branch locations, and work on Saturdays.</li><li>
This is primarily an office job. Physical requirements include standing, sitting, bending and lifting (up to 15 pounds).</li><li>
Approximately 98% of time is spent using a video display terminal. Works in a variety of office environments where standing, walking or sitting at a desk, table or computer workstation for extended periods of time may be required.</li><li>
Approximately 50-80 percent of time spent on the job involves a personal computer.</li><li>
Works in an office environment where standing and walking or sitting at a desk, table or computer workstation for extended periods of time. Must be available to work in different branch locations, and work on Saturday&rsquo;s. May travel by car, plane or other form of transportation to attend business meetings.</li></ul>
#LI-ML<ul><li></li></ul>
Starting rates vary by region. Ranges start from $23.00 up to $26.95 hourly. This role is subject to an incentive plan that includes commissions. We expect most employees to earn between $270 - $3,500 in incentives annually, contingent on performance.</div>

Member Experience Associate (sales) - $24.60/hr + Commissions!

<div>Why Work For Us?<ul><li>
Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position</li><li>
401k Matching &ndash; $1 for $1 company match up to 6% of eligible earnings per pay period</li><li>
Benefits &ndash; Medical, Dental, Vision, wellness program and more!</li><li>
Paid Holidays</li><li>
Paid Time Off &ndash; Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.</li><li>
Collaborative Environment &ndash; AAA will value your contribution to providing exceptional service to our members</li><li>
Free AAA Classic Membership</li><li>
AAA Product Discounts</li><li>
Tuition Reimbursement Program</li></ul>
Additional Details: Competitive hourly base + commissions
.
SUMMARY
The Member Experience Associate is primarily responsible for delivering outstanding service and value to our Members through genuine care, personal service, and meeting needs and expectations across multiple branch locations. In addition to delivering service, MEAs are directly accountable for achieving individual sales targets. While their contributions support the overall branch success, they are measured as individual contributors. This position rotates between branches depending on business needs. Member Experience Associates must have strong customer service orientation, adaptability, and active listening skills to identify unmet Member needs in varied environments. They must quickly learn and adjust to multiple product lines, services, and systems in order to provide seamless service wherever assigned.
This is a full-time, onsite position @ AAA Berkeley. Sales experience is mandatory!
ESSENTIAL FUNCTIONS<ul><li>
Performs fundamental customer interactions including Member Services and product sales; must be knowledgeable and proficient with AAA products and services and adhere to branch operations in accordance with standard operating procedures and compliance including, but not limited to:<ul><li>
Member Experience</li><li>
Member Services</li><li>
Concierge</li><li>
DMV/MVD</li><li>
Auto Travel</li><li>
Unlicensed Insurance Services</li><li>
Smart Home Security</li><li>
Responsibilities may include all seven fundamental skills as well as growth skills, dependent on branch need.</li></ul></li><li>
Performs fundamental customer interactions including Member Services and product sales, with accountability for meeting individual sales goals. Must be knowledgeable and proficient with AAA products and services, and consistently apply consultative sales techniques to uncover needs, present solutions, and close opportunities.<ul><li>
Promotes AAA products and services to Members to achieve individual and branch goals, reinforcing the value of Membership regardless of location.</li><li>
Understands and anticipates Member needs, identifies and recommends relevant solutions, and demonstrates flexibility in adapting solutions to each branch environment.</li></ul></li></ul>
KNOWLEDGE AND SKILLS<ul><li>
Customer Service: Professional and friendly attitude, problem-solving resolution, ability to quickly adapt to different branch teams and Member bases; Agility in modifying communication style to provide high communication effectiveness; Increases value of Membership with each interaction.</li><li>
Sales: Demonstrates strong sales skills with a proven ability to meet or exceed goals in prior roles. Active listener, adaptable thinker, and strong communicator who can uncover needs, present solutions, and close sales while maintaining consistency across locations.</li><li>
Uses strong product knowledge and sales skills to identify customer-specific needs, generate new sales, and retain existing business.</li><li>
Strives to become cross-functional across all seven fundamental skills and growth skills, building the ability to flex between service and sales responsibilities as branch needs require.</li><li>
Technical: Proficient with multiple computer systems and applications; ability to quickly adapt to varying system configurations or processes across branches. Strong knowledge of all AAA products, services, operations while demonstrating fiduciary accountability.</li><li>
Operational Excellence: Ensures process implementation and compliance with standard operating procedures in all assigned branches, ensures efficiencies on end to end flow to meet objectives; engage in daily activities to meet the larger purpose and goals.</li></ul> 
Education &amp; Experience / Licenses &amp; Certification<ul><li>
Minimum Qualifications<ul><li>
High School Diploma/GED</li><li>
2-4 years of work experience, with at least 1 year in a sales role. Sales experience is required.</li><li>
Backgrounds in insurance, retail, hospitality, service industries, or call centers are highly valued, to include work in sales, hospitality, insurance, retail, service industries or call centers.</li><li>
Drive for Results: Focuses on desired end results; takes steps necessary to meet deliverables in on time; Continues to move forward toward goal achievement</li><li>
Communicate Effectively: Clearly conveys information and ideas to individuals or groups in a manner that engages the audience and helps them understand and retain the message.</li><li>
Teamwork: Develop quality relationships with peers, leaders and internal partners.</li><li>
Must demonstrate adaptability, willingness to travel, and flexibility to cover shifts at multiple locations.</li><li>
Current &amp; valid Driver&rsquo;s License required; bonding/fingerprinting and P&amp;C licensing may be required depending on branch needs.</li></ul></li><li>
Preferred Qualifications<ul><li>
Demonstrated success working with defined sales standards and goals, consistently meeting or exceeding targets.</li><li>
Customer Service experience.</li></ul></li></ul> 
WORKING ENVIRONMENT / MINIMUM PHYSICAL REQUIREMENTS<ul><li>
Works in a variety of branch office environments where standing, walking, or sitting at a desk, table, or computer workstation for extended periods of time may be required.</li><li>
Must be flexible with work shifts and able to travel between locations regularly, including Saturdays.</li><li>
Must be available to work in different branch locations, and work on Saturdays.</li><li>
This is primarily an office job. Physical requirements include standing, sitting, bending and lifting (up to 15 pounds).</li><li>
Approximately 98% of time is spent using a video display terminal. Works in a variety of office environments where standing, walking or sitting at a desk, table or computer workstation for extended periods of time may be required.</li><li>
Approximately 50-80 percent of time spent on the job involves a personal computer.</li><li>
Works in an office environment where standing and walking or sitting at a desk, table or computer workstation for extended periods of time. Must be available to work in different branch locations, and work on Saturday&rsquo;s. May travel by car, plane or other form of transportation to attend business meetings.</li></ul>
#LI-ML<ul><li></li></ul>
Starting rates vary by region. Ranges start from $23.00 up to $26.95 hourly. This role is subject to an incentive plan that includes commissions. We expect most employees to earn between $270 - $3,500 in incentives annually, contingent on performance.</div>

Member Experience Associate (Sales) - $26.95/hr + commissions!

<div>Are you Looking to Drive Your Career Forward? 
 
Join Our Team and Enjoy a Rewarding Career! 
At AAA we prioritize your well-being, offering exceptional benefits. Average techs earn between $72,500 - $125,000. We offer a wide range of benefits to Team Members to help plan for retirement, keep you and your family healthy and support professional development. As an employer of choice, we are committed to providing you with benefits that are best in class: 
 
11 Paid Holidays 
Up to 17 days PTO first year - start earning day one, 22 days off in year two 
Best in Class Benefits &ndash; Medical, Dental, Vision, wellness program and more! 
401K Matching $1 to $1 up to 6% annually 
Tuition reimbursement for ASE Certifications 
State-of-the-art equipment and facilities with consistent car count and high volume of AAA tow-ins 
A free AAA Membership and numerous employee discounts 
Trusted Brand for over 120 years with 65 Million+ members in North America 
Closed Sundays<div>
Summary 
At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life&rsquo;s roadblocks. As a valued Team Member, you'll experience a culture of growth and development to help you build a long-lasting career. Join us on our mission to create Members for life by growing Member value and delivering exceptional service. 
 
Job Responsibilities and Skills: 
Performs approved repairs on vehicles. 
Follows industry standards and completes repairs as requested by customers. 
Maintains a clean and safe work environment, follows safety regulations, and reports unsafe conditions. 
Keeps up to date on industry trends and repair procedures, attends training. 
Verifies parts orders, performs digital inspections, and communicates with managers and technicians. 
Responsible for the safety and accuracy of repairs. 
 
Education &amp; Experience/ Licenses &amp; Certifications: 
Must possess a valid driver&rsquo;s license with a safe driving record 
At least five years&rsquo; experience as an automobile technician 
ASE Master Certification and L1 a plus 
 
Work Environment/Physical Requirements: 
<ul><li>Ability to lift and or carry up to 50lbs</li><li>Standing, bending, kneeling, pushing, reaching, lifting, climbing ladders</li><li>Exposure to loud noises</li></ul></div><div></div>
#LI-JM1</div>

Automotive Repair Technician

<div>Why Work For Us?<ul><li>
Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position</li><li>
401k Matching &ndash; $1 for $1 company match up to 6% of eligible earnings per pay period</li><li>
Benefits &ndash; Medical, Dental, Vision, wellness program and more!</li><li>
Paid Holidays</li><li>
Paid Time Off &ndash; Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.</li><li>
Collaborative Environment &ndash; AAA will value your contribution to providing exceptional service to our members</li><li>
Free AAA Classic Membership</li><li>
AAA Product Discounts</li><li>
Tuition Reimbursement Program</li></ul>
Additional Details: Licensing reimbursement, uncapped earning potential with competitive incentive plan, multiple products, multiple ways to earn commissions
.
At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life&rsquo;s roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members. 
Summary:
Sales Agents serve our Members by selling Property &amp; Casualty and Roadside Assistance insurance that meets the Member&rsquo;s needs.
*This is an on-site position at our Peoria Branch.* 
Essential Functions<ul><li>
Uses sales techniques and product knowledge to identify customer-specific needs to generate new sales, retain existing insured&rsquo;s and grow our overall insurance book of business. Effectively overcomes objections to close the sale and/or retain the insured.</li><li>
Works to meet or exceed targets as defined in the sales incentive plan and as assigned by the Insurance Associate&rsquo;s manager.</li><li>
Conducts an insurance review for clients to identify a range of suitable products. Uses provided tools and applicable underwriting guidelines to assess risk, recommend appropriate products and related coverage, quote, bind and issue policies.</li><li>
Consistently provides all Members with a sales and service experience that enhances the member&rsquo;s affinity to the AAA brand and results in greater member satisfaction and loyalty.</li><li>
Proactively solicits and markets to business and/or community events, performs outbound calling, works marketing lists, and cross-sells/up-sells new and existing customers.</li><li>
Responds to customer inquiries and requests relating to insurance products and membership.</li><li>
Researches and resolves customer service issues. Often assists the insured in initiating the first notice of loss on claims.</li></ul> 
Education &amp; Experience/Licenses &amp; Certifications<ul><li>
High school diploma or GED required. Bachelor's degree in a relevant field preferred.</li><li>
2 to 4 years of sales experience preferred.</li><li>
Currently possesses, or has the ability to acquire unrestricted state issued license(s) required to place property and casualty insurance within twenty-one (21) calendar days of start date. Depending on start date, active property and casualty license(s) may be required.</li></ul>
Work Environment/Physical Requirements
Works in an office environment sitting at a desk, table or computer workstation for extended periods of time. May travel by car, plane or other form of transportation to attend business meetings or conferences. Approximately 50-80 percent of the time spent on the job involves the use of a personal computer.<ul><li></li></ul>
$15.85/hourly + bonus/commission</div>

Branch P&C Insurance Sales Agent

<div>Why Work For Us?<ul><li>
Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position</li><li>
401k Matching &ndash; $1 for $1 company match up to 6% of eligible earnings per pay period</li><li>
Benefits &ndash; Medical, Dental, Vision, wellness program and more!</li><li>
Paid Holidays</li><li>
Paid Time Off &ndash; Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.</li><li>
Collaborative Environment &ndash; AAA will value your contribution to providing exceptional service to our members</li><li>
Free AAA Classic Membership</li><li>
AAA Product Discounts</li><li>
Tuition Reimbursement Program</li></ul>
Additional Details: Licensing reimbursement, uncapped earning potential with competitive incentive plan, multiple products, multiple ways to earn commissions
.
Summary 
At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life&rsquo;s roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.<div> 
Insurance Agents serve our Members by selling Property &amp; Casualty, Life and Roadside Assistance insurance that meets the Member&rsquo;s needs. 
 
Essential Functions 
<ul><li>Uses sales techniques and strong product knowledge to identify customer-specific needs to generate new sales, retain existing insureds and grow our overall insurance book of business. Effectively overcomes objections to close the sale and/or retain the insured.</li><li>Works to meet or exceed targets as defined in the sales incentive plan and as assigned by the Insurance Agent&rsquo;s manager.</li><li>Conducts an insurance review for clients to identify a range of suitable products. Uses provided tools and applicable underwriting guidelines to assess risk, recommend appropriate products and related coverage, quote, bind and issue policies.</li><li>Establishes rapport with the insured that enhances the member&rsquo;s affinity to the AAA brand and results in greater member satisfaction and loyalty.</li><li>Proactively solicits and markets to business and/or community events, performs outbound calling, works marketing lists, and cross-sells/up-sells new and existing customers.</li><li>Responds to customer inquiries and requests relating to insurance products and membership.</li><li>Researches and resolves complex customer service issues. Often assists the insured in initiating the first notice of loss on claims.</li></ul> 

Knowledge/Skills/Abilities 
<ul><li>Strong sales skills with a history of effectively developing, tracking, following up on and closing leads.</li><li>Advanced consultative selling techniques utilizing thorough product knowledge.</li><li>Knowledge of desktop systems including but not limited to Microsoft Office software applications.</li></ul> 

Education &amp; Experience/Licenses &amp; Certification 
<ul><li>High school diploma or GED required. Bachelor's degree in relevant field preferred.</li><li>3 to 5 years of relevant insurance industry work experience required.</li><li>Possess active and unrestricted state issued license(s) required to place property and casualty insurance.</li></ul></div><ul><li></li></ul>
This is a commission based role on top of guaranteed hourly base rate of pay of $17.50 plus commission/bonus. Potential compensation range could average from $90,000 - $250,000.</div>

P&C Insurance Sales Agent