Qureos Mentor

AAA Mountain West Group

<div>Why Work For Us?<ul><li>
Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position</li><li>
401k Matching &ndash; $1 for $1 company match up to 6% of eligible earnings per pay period</li><li>
Benefits &ndash; Medical, Dental, Vision, wellness program and more!</li><li>
Paid Holidays</li><li>
Paid Time Off &ndash; Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.</li><li>
Collaborative Environment &ndash; AAA will value your contribution to providing exceptional service to our members</li><li>
Free AAA Classic Membership</li><li>
AAA Product Discounts</li><li>
Tuition Reimbursement Program</li></ul>
.
At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life&rsquo;s roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
NOTE: This role is HYBRID and requires a minimum of 3 days a week in our Walnut Creek, CA office.
JOB SUMMARY
The Corporate Travel Advisor is responsible for supporting travel arrangements for Mountain West Group employees with a group travel focus. This role will coordinate flights, hotels, cruises, packages, ground transportation, and car rentals, prioritizing cost and providing exceptional client service. In addition, this role requires expertise in SABRE GDS and prior corporate and/or luxury travel experience, with flexibility to support client needs through occasional work outside standard business hours.
ESSENTIAL FUNCTIONS<ul><li>
Provide consultative service to travelers throughout the booking process including booking domestic reservations for air travel, hotel, and car rentals and more.</li><li>
Serve as the primary point of contact for all group travel bookings, from initial inquiry to post-event follow-up. This includes coordinating reservations for groups of all sizes, ensuring all attendees are booked according to event and company policy.</li><li>
Respond to requests for domestic and international price quotations, as well as handle ticketing, adjustments, exchanges &amp; queue management .</li><li>
Manage client profiles and special requests, complete all reservations in an accurate and timely manner.</li><li>
Deliver exceptional customer service maintaining professional client relations through prompt and accurate communication.</li><li>
Promote acceptance of fares, rates, and suppliers that align with client travel program policies.</li><li>
Monitor global distribution systems (GDS) queues to maintain quality control.</li><li>
Stay informed of airline rules, regulations, and current affairs as well as make clients aware of all necessary travel documents and health requirements for countries to be visited</li><li>
Manage expense reports</li><li>
Create Pre-Travel briefings, day of support</li><li>
Maintain traveler profiles, frequent flyer programs, loyalty accounts, etc</li><li>
Support Travel events if needed</li></ul>
KNOWLEDGE AND SKILLS<ul><li>
Overall travel industry knowledge and experience.</li><li>
Sabre GDS and Travelport knowledge and proficiency required</li><li>
Must have excellent interpersonal and communication skills, be highly organized and enjoy working with high level executives.</li><li>
Competent with all aspects of ticketing transactions, including experience with complex domestic and international ticketing &amp; exchanges</li><li>
Knowledge of online booking tools.</li><li>
Ability to manage both long range planning and close-in tight deadlines</li><li>
Geography and international destination knowledge are necessary.</li><li>
Must have the ability to effectively multi-task while maintaining professional rapport with corporate clients.</li><li>
Candidates should possess decisive and successful problem-solving skills.</li><li>
Must have high attention to detail and ability work independently</li><li>
Strong computer technical skills</li><li>
Flexible schedule to respond to client needs outside of normal hours</li><li>
Willingness to learn new functions and to enhance existing skills.</li><li>
Achieve individual and contractual service level goals.</li></ul>
EDUCATION, COMPETENCIES, CERTIFICATIONS/LICENSES<ul><li>
High School Diploma</li><li>
6 years of recent experience as a Corporate or Luxury Travel Consultant</li><li>
4-6 years Sabre GDS and Travelport knowledge and proficiency required.</li></ul>
#LI-VB1
#VIC_RX
We target between minimum and midpoint of the range, and all offers are subject to a fair pay analysis - Compensation Range: Min: $74,783.00 - Mid: $93,477.00- Max: $112,173.00<ul><li></li></ul></div>

Corporate Travel Advisor

<div>Why Work For Us?<ul><li>
Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position</li><li>
401k Matching &ndash; $1 for $1 company match up to 6% of eligible earnings per pay period</li><li>
Benefits &ndash; Medical, Dental, Vision, wellness program and more!</li><li>
Paid Holidays</li><li>
Paid Time Off &ndash; Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.</li><li>
Collaborative Environment &ndash; AAA will value your contribution to providing exceptional service to our members</li><li>
Free AAA Classic Membership</li><li>
AAA Product Discounts</li><li>
Tuition Reimbursement Program</li></ul>
. 
At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life&rsquo;s roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
NOTE: This position is HYBRID and requires 3 days in our Walnut Creek, CA office. Additionally, this team member will be in the field at least 2 days out of the week completing site visits and or for investigative responsibilities.
JOB SUMMARY
The Corporate Security Specialist, an individual non-exempt contributor, will be assigned to our Corporate Office in Walnut Creek, CA. The Security Specialist will foster a secure work environment by being keenly aware of potential risks and will systematically improve security procedures throughout the Mountain West Group footprint.
Under the direction of the Manager, Security Programs, the security specialist will implement and drive various security initiatives such as corporate investigation, workplace violence mitigation, physical security and protective operation assignments.
RESPONSIBILITIES / JOB DUTIES<ul><li>
Corporate Investigations and physical security within their assigned region.<ul><li>
Conduct sensitive and complex corporate and workplace violence investigations.</li><li>
Log and track all security related incidents to identify trends and recommend appropriate mitigative action.</li><li>
Support other business partners (HR and Legal) with complex investigations.</li></ul></li><li>
Protective Operations for C suite executives and stationary investigative deployments.<ul><li>
Partner with the Manager of Protective Operations, who will provide details for specific offsites assignments.</li><li>
Locally assigned to a AAA facility as a part of an ongoing investigation.</li></ul></li><li>
Conduct security awareness training and other duties as assigned.<ul><li>
Facilitate workplace violence training throughout the enterprise.</li><li>
Visiting AAA locations within assigned territories.</li></ul></li></ul>
KNOWLEDGE AND SKILLS<ul><li>
Incident Investigation - Account and analysis of an incident based on information gathered by a thorough examination of all contributing factors and causes involved.</li><li>
Communication - Clear and effective written and verbal communication skills.</li><li>
Problem Solving - Identifies problems, lists the possible solutions, evaluates options and selects appropriate solutions to problems.</li><li>
Stress Management/Composure - Ability to be calm, confident and in control during stressful situations.</li><li>
Confidentiality - Ability to maintain a high level/degree of confidentiality.</li><li>
Physical Security - To protect personnel hardware, software, networks and data from physical actions and events that could cause serious loss or damage to an enterprise.</li><li>
Soft Skills - Maintain a positive professional demeanor, customer service attitude and a positive/understanding communication style during the investigative process.</li><li>
Emotional intelligence - The willingness to accept and &lsquo;act on&rsquo; constructive criticism from management, partners or peers/colleagues.</li><li>
Ability to work with people effectively from various backgrounds to include C Suite executives.</li><li>
Handle special projects or other duties as assigned by the Vice President/Manager, Security Programs.</li></ul>
PREFERRED JOB REQUIREMENTS<ul><li>
5+ years of related work experience to include significant investigative experience.</li><li>
Corporate security experience preferably with a Fortune 500 background.</li><li>
Previous experience dealing with potential threats and volatile situations.</li><li>
Must maintain physical readiness to respond to an attack/incident at all times.</li><li>
Working knowledge of Microsoft Office and Google Docs/Drive.</li><li>
Comprehensive knowledge of CCTV software and physical security infrastructure.</li></ul>
EDUCATION<ul><li>
Minimum 2 Year / Associate's degree or combination of education and experience.</li></ul> 
EXPERIENCE<ul><li>
5-10 years of direct work related experience.</li><li>
Experience conducting risk/site assessments.</li><li>
Extensive experience in interviewing people in different/hostile environments.</li><li>
Experience working/collaborating in a small team environment.</li><li>
Experience working with little to no supervision.</li><li>
Having the ability to write reports/briefings for supervisors and the executive team.</li></ul>
LICENSES AND CERTIFICATIONS<ul><li>
Required - Current CCW or LEOSA credential in state where assigned.</li><li>
Required - Current investigative/interrogation certification (i.e. Wicklander Zulawski, REID)</li><li>
Required - Graduate of a reputable executive protection course (i.e. Oatman, ESI, EPI, SECFOR, GDBA, ITG, Trojan)</li><li>
Advanced firearms training.</li><li>
First Aid, CPR, AED certified - Prefer EMT-B</li></ul> 
WORKING ENVIRONMENT<ul><li>
This position requires the team member to be in both an office environment 2 to 3 days a week as well as out in the field 30%-40% of the time, either conducting investigations or working protective operations.</li><li>
Team members must be comfortable carrying and traveling with firearms.</li><li>
On-Call - Team members must be available for emergencies 24/7. Team members will also be required to work weekends, when assigned.</li><li>
Standing for long periods of time while working EP details.</li><li>
Travel = 40% within the assigned region.</li></ul>
#LI-VB1
#VIC_RX
We target between minimum and midpoint of the range, and all offers are subject to a fair pay analysis - Compensation Range: Min: $74,783.00 - Mid: $93,477.00- Max: $112,173.00<ul><li></li></ul></div>

Corporate Security Specialist

<div>Why Work For Us?<ul><li>
Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position</li><li>
401k Matching &ndash; $1 for $1 company match up to 6% of eligible earnings per pay period</li><li>
Benefits &ndash; Medical, Dental, Vision, wellness program and more!</li><li>
Paid Holidays</li><li>
Paid Time Off &ndash; Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.</li><li>
Collaborative Environment &ndash; AAA will value your contribution to providing exceptional service to our members</li><li>
Free AAA Classic Membership</li><li>
AAA Product Discounts</li><li>
Tuition Reimbursement Program</li></ul>
.
At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life&rsquo;s roadblocks. We believe everything you do outside of work adds to who you are at work.
Essential Functions<ul><li>
Strategy and Execution - Own Product P&amp;L and manage key business KPIs to accomplish strategic goals</li><li>
Marketing Strategic Plan Development &amp; Execution &ndash; Responsible for development and execution of annual plans including business analytics, communication, digital and social media plans. Partner internally and externally to develop and execute marketing activities that drive growth and achieve targets</li><li>
Competitive Intelligence &ndash; Monitor competitor activities, including pricing, promotion, new product launches, advertising</li><li>
Marketing Budget &ndash; Manage marketing budget, including budget tracker, PO's and invoicing</li><li>
Project Management &ndash; Perform ad-hoc projects as needed to support Product Marketing Manager</li><li>
Communication/ Networking &ndash; Guide advertising agencies and production vendors to execute communication plan; Assist in vendor negotiations and selection to control expense; prepare materials with creative agencies</li><li>
Digital Marketing - Leverage knowledge of our target audiences, their interaction with digital channels and key messages to design and deploy effective digital campaigns and customer experiences.</li><li>
Rapidly experiment with multiple digital (and some offline) marketing channels to drive down cost per acquisition and increase the quantity and quality of leads.</li></ul>
Knowledge/Skills/Abilities<ul><li>
Strategic leadership skills</li><li>
General management with P&amp;L experience</li><li>
Proficient in financial and analytical thinking and analyses</li><li>
Effective communication, presentation and negotiation skills</li><li>
Proven cross-functional manager, team influencer and problem solver</li><li>
Expert in search marketing and paid advertising</li></ul>
Education &amp; Experience/Licenses &amp; Certification<ul><li>
College degree (MBA or Master's preferred)</li><li>
4-6 years related work experience</li><li>
Retail or consumer packaged goods experience (required)</li><li>
Demonstrated track record of campaign performance improvement</li></ul>
#OLG_RX
#LI-OH1
We target between minimum and midpoint of the range, and all offers are subject to a fair pay analysis - Compensation Range: Min: $129,223.00 - Mid: $161,528.00- Max: $193,834.00<ul><li></li></ul></div>

Senior Associate Product Marketer

<div>Why Work For Us?<ul><li>
Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position</li><li>
401k Matching &ndash; $1 for $1 company match up to 6% of eligible earnings per pay period</li><li>
Benefits &ndash; Medical, Dental, Vision, wellness program and more!</li><li>
Paid Holidays</li><li>
Paid Time Off &ndash; Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.</li><li>
Collaborative Environment &ndash; AAA will value your contribution to providing exceptional service to our members</li><li>
Free AAA Classic Membership</li><li>
AAA Product Discounts</li><li>
Tuition Reimbursement Program</li></ul>
.
Summary 
At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life&rsquo;s roadblocks. We believe everything you do outside of work adds to who you are at work.<div> 
This position is responsible for managing the overall growth, development, profitability, customer growth/ retention/satisfaction, member experience, and staffing of a branch. Oversees all operational activities for the branch. This position is directly responsible for all employees assigned to a branch. Implements and executes region business plans to position AAA Membership, Insurance and Travel products and services strategically, driving growth, profitability, customer loyalty and employee performance. Success in this role requires application of a deep understanding of the business within the branch to deliver year-over-year top line revenue growth and a stable improvement of operating margin. 
 
Essential Functions 
<ul><li>Accountable for delivery of revenue and profitability through branch P&amp;L management.</li><li>Responsible for the sale of all AAA products in the branch (Membership, P&amp;C Insurance, Life Insurance, ancillary Insurance Products and Travel) and through other channels to customers.</li><li>Oversees all operational activities for the branch. Must track day to day and monthly issues and trends.</li><li>Analyzes branch information and internal performance statistics to forecast opportunities. Develops and manages strategies to lead new business development, penetrate competitor markets and deliver on growth objectives.</li><li>Determines distribution strategy, associated staffing and support requirements to execute business plans and realize branch opportunities.</li><li>Takes action to support the resolution of issues and creation of solutions within business segments.</li><li>Leads the development, implementation and delivery of a strategy and associated business plans for the branch.</li><li>Plans, recruits, selects, conducts performance evaluation, sales actions plans/coaching, and performance management activities for employees.</li><li>Provide active, engaged leadership through behavioral coaching and mentoring.</li><li>Creates an engaging work environment that encourages feedback on local work processes, competitive threats and the member experience which result in continuous alignment of resources and improvement of the work environment to enable realization of the business plans resulting in a positive effect on employee and customer loyalty.</li><li>Responsible for leadership and talent development.</li><li>Develops network of relationships within community and represents AAA&rsquo;s interests to community leaders and other key audiences.</li><li>Ensures compliance with AAA policies, procedures, standards and regulations.</li><li>Provides feedback to assist in competitive positioning of AAA products and services (e.g., products, pricing, distribution approaches).</li></ul> 

Knowledge/Skills/Abilities 
<ul><li>Proven strong leadership</li><li>Demonstrated track record of successful business decision making, planning and leadership</li><li>P&amp;L accountability and/or progressively responsible revenue/expense accountability</li><li>Strong problem-solving, quantitative and analytical skills with a proven ability to make data-driven decisions</li><li>Ability to work cross-functionally across many business units and functions</li><li>Ability to write and execute business and financial plans</li><li>Excellent planning and project management skills</li><li>Strong change management skills and the ability to operate in an environment of ambiguity</li><li>Broad knowledge of property and casualty insurance and membership operations including industry trends, key drivers of business revenue on a profit and loss basis, large scale recruitment efforts and multiple distribution channels</li><li>Strong computer skills, including proficiency with MS Office applications (Word, Excel, PowerPoint, Outlook)</li><li>Bi-lingual communication skills (preferred)</li><li>Insurance industry knowledge (preferred)</li><li>Knowledge of AAA products and systems (preferred)</li></ul> 

Education &amp; Experience / Licenses &amp; Certification 
<ul><li>Bachelor's degree in related area or an equivalent combination of education and experience</li><li>2-3 years supervisory experience in travel, retail sales, insurance or the financial service industry</li><li>2-3 years experience in sales</li><li>Valid Driver's License</li><li>DOI Property and Casualty Insurance License and Life Insurance License (preferred)</li></ul> 

Working Environment 
Works in an office environment sitting at a desk, table or computer workstation for extended periods of time. May travel by car, plane or other form of transportation to attend business meetings or conferences. Approximately 50-80 percent of the time spent on the job involves the use of a personal computer.</div>
#OLG_RX
#LI-OH1
We target between minimum and midpoint of the range, and all offers are subject to a fair pay analysis - Compensation Range: Min: $107,687.00 - Mid: $134,608.00- Max: $161,528.00<ul><li></li></ul></div>

Branch Manager

<div>Why Work For Us?<ul><li>
Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position</li><li>
401k Matching &ndash; $1 for $1 company match up to 6% of eligible earnings per pay period</li><li>
Benefits &ndash; Medical, Dental, Vision, wellness program and more!</li><li>
Paid Holidays</li><li>
Paid Time Off &ndash; Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.</li><li>
Collaborative Environment &ndash; AAA will value your contribution to providing exceptional service to our members</li><li>
Free AAA Classic Membership</li><li>
AAA Product Discounts</li><li>
Tuition Reimbursement Program</li></ul>
Additional Details: Licensing reimbursement, uncapped earning potential with competitive incentive plan, multiple products, multiple ways to earn commissions
.
Summary 
At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life&rsquo;s roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members. 
Insurance Agents serve our Members by selling Property &amp; Casualty, Life and Roadside Assistance insurance that meets the Member&rsquo;s needs.
*This is a fully onsite role at our Branch in Farmington, UT.*<div> 
Essential Functions 
<ul><li>Uses sales techniques and strong product knowledge to identify customer-specific needs to generate new sales, retain existing insureds and grow our overall insurance book of business. Effectively overcomes objections to close the sale and/or retain the insured.</li><li>Works to meet or exceed targets as defined in the sales incentive plan and as assigned by the Insurance Agent&rsquo;s manager.</li><li>Conducts an insurance review for clients to identify a range of suitable products. Uses provided tools and applicable underwriting guidelines to assess risk, recommend appropriate products and related coverage, quote, bind and issue policies.</li><li>Establishes rapport with the insured that enhances the member&rsquo;s affinity to the AAA brand and results in greater member satisfaction and loyalty.</li><li>Proactively solicits and markets to business and/or community events, performs outbound calling, works marketing lists, and cross-sells/up-sells new and existing customers.</li><li>Responds to customer inquiries and requests relating to insurance products and membership.</li><li>Researches and resolves complex customer service issues. Often assists the insured in initiating the first notice of loss on claims.</li></ul> 

Required Skills 
<ul><li>Strong sales skills with a history of effectively developing, tracking, following up on and closing leads.</li><li>Advanced consultative selling techniques utilizing thorough product knowledge.</li><li>Knowledge of desktop systems including but not limited to Microsoft Office software applications.</li></ul> 

Education &amp; Experience/Licenses &amp; Certification 
<ul><li>High school diploma or GED required. Bachelor's degree in relevant field preferred.</li><li>3 to 5 years of relevant insurance industry work experience required.</li><li>Currently possess or have ability to possess active and unrestricted state issued license(s) required to place property and casualty insurance.</li></ul></div><ul><li></li></ul>
$15.85/hourly + bonus/commission</div>

Branch Insurance Sales Agent - Base Salary + Uncapped Commission