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Aajeel Time Travel and Tourism

About the Role:We are ATT, looking for a highly organized and service-oriented Travel Coordinator to join our team. This role serves as a vital link between clients, internal departments, and external partners &mdash; ensuring that every travel experience runs smoothly from booking to return.You will handle customer communication, coordinate with sales, operations, and visa teams, and stay in touch with clients during their journey. You&rsquo;ll also manage communications with local and international suppliers, hotels, tour operators, and service providers to ensure a seamless travel experience.Key Responsibilities:<ul><li>Serve as a point of contact for clients before and during their trips, ensuring a smooth customer experience</li><li>Coordinate between sales, visa, ticketing, and operations teams to ensure all bookings are processed accurately and on time</li><li>Communicate with suppliers, DMCs, hotels, transport providers, and guides to confirm services</li><li>Assist in handling customer inquiries, modifications, or complaints in a timely and professional manner</li><li>Monitor travel schedules, changes, and service delivery during the client&rsquo;s journey</li><li>Ensure all travel documents (vouchers, itineraries, visas) are prepared and shared with clients properly</li><li>Support operations team with pre-departure checks and service confirmations</li><li>Maintain accurate records of each booking and update relevant systems as needed</li><li>Provide after-sales support and help resolve post-travel feedback or issues</li></ul>Requirements:<ul><li>2&ndash;4 years of experience in travel coordination, operations, or customer service within the travel industry</li><li>Strong communication and interpersonal skills &mdash; both written and verbal</li><li>Excellent organization, time management, and multitasking abilities</li><li>Ability to handle pressure and urgent changes calmly and effectively</li><li>Knowledge of travel documentation (visas, itineraries, vouchers) and common industry tools</li><li>Familiarity with CRM systems, email management, and Microsoft Office</li><li>Fluent in English; Arabic or other languages is a plus</li><li>Customer-first attitude with a problem-solving mindset</li></ul>What We Offer:<ul><li>Competitive salary</li><li>Supportive work environment with training and development opportunities</li><li>Exposure to international markets and global coordination</li><li>Travel discounts and internal benefits</li><li>Opportunity to grow into senior coordination or operations roles</li></ul>Job Type: Full-timePay: Up to AED5,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Travel Coordinator: 2 years (Required)</li></ul>

Travel Coordinator

Job Title: Senior Operations Executive &ndash; Reservations (Flights, Hotels &amp; Visa) Department: Travel Operations &amp; Execution Experience Level: Senior (5+ Years)About the Role:We are looking for a highly skilled and experienced Senior Operations Executive to join our Reservations &amp; Execution Team. The ideal candidate will have 5+ years of hands-on experience using GDS systems (Amadeus, Sabre, Galileo) and OTA platforms worldwide, along with strong operational expertise in handling flights, hotel bookings, tours, transfers, and visas.You must be confident with GDS commands, possess valid GDS certifications, and hold a Bachelor&rsquo;s degree in Tourism, Hospitality, or Hotel Management. A diploma in IATA Travel &amp; Tourism, International Travel Operations, or Hospitality Management would be a strong plus.Key Responsibilities:<ul><li>Manage and issue flight bookings using GDS (Amadeus, Sabre, Galileo), including fare rules, rebooking, cancellations, and refunds</li><li>Handle hotel reservations via global OTA platforms and direct with DMCs or hotel suppliers</li><li>Process and track visa applications, coordinate with embassies or visa agencies, and ensure timely submission and follow-up</li><li>Confirm and coordinate transfers, tours, and activities for inbound and outbound clients</li><li>Ensure all bookings are accurate, timely, and aligned with client preferences and budget</li><li>Communicate with internal sales and customer service teams to ensure proper service execution</li><li>Collaborate with global suppliers and partners for confirmations, special requests, or emergency changes</li><li>Issue travel documents, vouchers, and itineraries with accuracy and professionalism</li><li>Maintain and update internal systems with booking statuses and customer details</li><li>Stay up to date with airline fare structures, tourism trends, and destination requirements</li></ul>Requirements:<ul><li>Minimum 5 years of proven experience in travel reservations and operations</li><li>Expert-level proficiency in Amadeus, Sabre, or Galileo (must know full GDS commands)</li><li>Certified in at least one GDS system (Amadeus/Sabre/Galileo) &ndash; attach proof</li><li>Strong knowledge of global OTA platforms (e.g., Expedia TAAP, Hotelbeds, GTA, Travco, WebBeds, etc.)</li><li>Bachelor's degree in Tourism, Hospitality, or Hotel Management (required)</li><li>Additional certification/diploma in IATA Travel &amp; Tourism, Global Distribution Systems, or Hospitality Operations is preferred</li><li>Excellent organizational and communication skills</li><li>High attention to detail and ability to work under pressure</li><li>Fluent in English; other languages (Arabic, Russian, French, etc.) are a plus</li></ul>Preferred Diplomas/Certifications:We recommend candidates hold or pursue at least one of the following:<ul><li>IATA Diploma in Travel &amp; Tourism Consultant (Level 2 or 3)</li><li>IATA Global Distribution Systems (GDS) Ticketing Certification</li><li>Diploma in Hospitality &amp; Tourism Management from a recognized institution</li><li>Certificate in International Travel Operations Management</li><li>CRS/GDS Advanced Booking &amp; Fare Construction Training</li></ul>What We Offer:<ul><li>Competitive salary + performance bonuses</li><li>Professional development opportunities (certifications, training)</li><li>A multicultural and dynamic team environment</li><li>Career growth within travel operations, ticketing, or product management</li><li>Staff travel benefits and industry exposure</li></ul>Job Type: Full-timePay: Up to AED5,000.00 per monthApplication Question(s):<ul><li>Strong knowledge of GDS Systems, and global OTA platforms</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Tourism Operation executive: 5 years (Required)</li></ul>

Reservation Agent

Join Aajeel Time Travel and Tourism and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Aajeel Time Travel and Tourism

ABOUT_COMPANY

Travel Coordinator

Reservation Agent