Urwah Admin

Abacus Outsourcing

Job Description.<ul><li>Develop and implement social media strategies across platforms (Facebook, Instagram, LinkedIn, Twitter, YouTube, etc.)</li><li>Create engaging content aligned with brand voice and goals</li><li>Monitor and report on campaign performance, optimizing based on data</li><li>Collaborate with marketing and design teams for brand consistency</li><li>Engage with the community and manage content calendars</li><li>Manage paid campaigns and track ROI</li><li>Stay updated on trends and social media tools</li><li>Sales or call center background (preferred) because prior exposure helps in understanding customer behavior and improves the ability to pitch our business products more effectively.</li><li>They should be attentive, responsive, and able to understand customer queries quickly.</li><li>The candidate should comfortably engage in two-way communication and answer without hesitation.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s in Marketing/Communications (or related)</li><li>2+ years of Social Media Management experience</li><li>Strong communication and organizational skills</li><li>Proficiency with tools like Hoot-suite, Buffer, etc.</li></ul>Working Hours:<ul><li>Rotational 8-Hour Shift (6 days a week)</li></ul>Benefits:<ul><li>Career Growth.</li></ul>Location: Lahore- On-siteJob Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person

Social Media Moderator

Job description:About the RoleWe are seeking a dynamic and passionate Trainer to join our team. In this role, you will be responsible for enhancing the communication and soft skills of our customer service representatives to deliver exceptional customer experiences. You will design and deliver training sessions focused on spoken English, grammar, pronunciation, accent neutralization, and overall business communication tailored to the call centre environment.Key Responsibilities<ul><li>Conduct new hire training, refresher training, and upskilling sessions</li><li>Train agents on call handling, communication skills, customer service, and sales techniques</li><li>Develop and update training materials, SOPs, scripts, and presentations</li><li>Deliver training on products, processes, systems, and compliance standards</li><li>Monitor trainee performance during nesting and provide coaching &amp; feedback</li><li>Coordinate with QA and Operations to identify skill gaps</li><li>Conduct mock calls, role plays, and assessments</li><li>Track training effectiveness and prepare training reports</li><li>Support agents in achieving KPIs, CSAT, and quality targets</li></ul>Required Skills &amp; Competencies<ul><li>Strong verbal and written communication skills</li><li>Excellent presentation and facilitation skills</li><li>Sound knowledge of call center metrics (AHT, CSAT, FCR, QA)</li><li>Ability to coach, motivate, and manage diverse teams</li><li>Good command of English (additional languages a plus)</li><li>Proficient in MS PowerPoint, Word, and Excel</li><li>Experience with voice, email, and chat processes</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree (preferred)</li><li>Minimum 2+ years of experience as a Call Center Trainer</li><li>Experience with international campaigns (US/UK/UAE) is a plus</li></ul>Pay: Rs100,000.00 - Rs150,000.00 per monthWork Location: In person

Training Executive

Job Summary:We are looking for a dynamic and target-driven Sales Executive with prior experience in the Dispatch/Logistics industry. The ideal candidate will be responsible for generating leads, acquiring clients, maintaining customer relationships, and coordinating with dispatch operations to ensure smooth service delivery.Key Responsibilities:* Identify and develop new business opportunities in the dispatch/logistics sector* Generate leads through cold calling, networking, and online platforms* Build and maintain strong client relationships* Understand client transportation and dispatch requirements and offer suitable solutions* Coordinate with dispatch teams to ensure operational efficiency and customer satisfaction* Achieve assigned sales targets and KPIs* Prepare sales reports and maintain CRM records* Conduct market research and competitor analysis* Negotiate pricing and service agreements with clientsRequirements:* Bachelor&rsquo;s degree in Business Administration, Marketing, or relevant field* 1&ndash;3 years of sales experience, preferably in dispatch, trucking, logistics, or freight services* Strong communication and negotiation skills* Familiarity with dispatch operations and trucking terminology* Ability to work in a target-oriented environment* Proficiency in MS Office and CRM tools* Excellent interpersonal and client management skillsWork Location: In person

Sales Executive - Truck dispatching experience

Company IntroductionAbacus has been at the forefront of delivering innovative business solutions for nearly 35 years, empowering organizations to turn their visions into reality. With a strong emphasis on industry-specific solutions and technology-driven delivery, we are dedicated to helping our clients achieve leadership in their sectors. Our commitment to embracing change with vision, courage, and integrity makes us a trusted partner for our clients.Position: HR ExecutiveResponsibilities:<ul><li>End-to-End Recruitment: Lead recruitment processes for bulk hiring across multiple departments. Hiring top talent for our managerial positions.</li><li>Sourcing and Screening: Utilize diverse channels job portals, social media, and networking to identify high-quality candidates. Screen and shortlist applicants based on specific job requirements.</li><li>Interviews: Conduct telephonic and in-person interviews to evaluate candidate suitability. Manage and coordinate interview schedules efficiently.</li><li>Collaboration: Work closely with hiring managers to understand staffing needs and align recruitment strategies with business objectives.</li><li>Candidate Experience: Ensure a positive and professional experience for candidates throughout the recruitment process, providing timely communication and feedback.</li><li>Documentation: Maintain accurate recruitment records, including candidate profiles, interview evaluations, and feedback.</li><li>Reporting: Generate and present regular recruitment reports to track key performance metrics and identify areas for improvement.</li></ul>Requirements:<ul><li>Educational Qualification: Bachelors degree in Human Resources, Business Administration, or a related field.</li><li>Experience: Minimum of 2 years in recruitment, with a proven track record in bulk hiring.</li></ul>Skills:<ul><li>Strong sourcing and networking capabilities.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to thrive in a fast-paced environment.</li><li>Familiarity with applicant tracking systems and recruitment tools.</li><li>Team player with the ability to collaborate effectively across functions.</li><li>Adaptability to changing recruitment needs and priorities.</li></ul>Benefits:<ul><li>34 Paid Leaves</li><li>Annual Increment</li><li>Provident Fund</li><li>EOBI</li><li>Medical Insurance</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Bulk Hiring : 2 years (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

HR Executive

Join Abacus Outsourcing and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Abacus Outsourcing

About Company

Social Media Moderator

Training Executive

Sales Executive - Truck dispatching experience

HR Executive