Qureos Mentor

ABC Fitness

<div>Join ABC Fitness and become part of a culture that&rsquo;s as ambitious as it is authentic. Let&rsquo;s transform the future of fitness&mdash;together!
Our Values
Best Life
We believe great work begins with great people. That&rsquo;s why our culture is built on respect, trust, and belonging. We create an inclusive environment where every team member can bring their authentic self to work&mdash;because diverse perspectives drive innovation and meaningful impact.
Growth Mindset
We are doers, thinkers, and dreamers. At ABC Fitness, your growth is our investment. Through continuous learning, mentorship, and professional development opportunities, we empower you to reach new heights&mdash;personally and professionally.
One Team
From day one, you&rsquo;ll be part of a team that collaborates, celebrates, and cares. We move fast, support one another, and have fun along the way. Because when you thrive, we all thrive.<div>
Director of Product Management, Billing &amp; Collections 
 
ABC Fitness is the leading global fitness management platform, powering payments for over 40 million members and 35,000 fitness businesses across 100+ countries. Our cloud-native commerce platform processes more than $14B in annual payments, enabling gyms and fitness brands to manage memberships, subscriptions, and revenue at scale. Clients include Planet Fitness, Anytime Fitness, Crunch, EOS Gyms, and thousands of trainers, boutique studios, and health clubs enabled 
through our platforms Ignite, Glofox, Trainerize, and Evo. 
 
Billing and collections are core to our platform &mdash; enabling fitness businesses to launch new pricing models, manage recurring memberships, recover payments, and optimize revenue performance. 
 
We are seeking a Director of Product Management, Billing &amp; Collections to lead the strategy and roadmap for ABC Fitness&rsquo;s billing and revenue lifecycle platform. This leader will drive innovation across subscription billing, invoicing, collections automation, payment recovery, and financial integrations, helping shape the future of monetization for the global fitness industry. 
 
What You&rsquo;ll Do 
</div><ul><li>
Define and execute the product vision and roadmap for ABC Fitness&rsquo;s Billing &amp; Collections products.</li><li>
Own the end-to-end strategy for ABC Billing capabilities, including subscription billing, invoicing, collections, and payment recovery.</li><li>
Lead and develop a high-performing team of product managers responsible for billing and revenue platform capabilities.</li><li>
Modernize ABC&rsquo;s billing infrastructure to support high-volume recurring transactions, global payments, and scalable commerce APIs.</li><li>
Partner with leading fintech and payment providers including Stripe, Worldpay, GoCardless, JP Morgan, and major card networks to expand ABC&rsquo;s global payment capabilities.</li><li>
Drive innovation in subscription monetization, pricing models, and automated collections workflows.</li><li>
Partner with engineering, finance, risk, legal, and GTM teams to deliver innovative, scalable revenue solutions.</li><li>
Launch new commerce and fintech capabilities, including embedded payments and value-added financial services.</li><li>
Use customer insights, analytics, and market trends to prioritize roadmap investments and optimize revenue outcomes.</li></ul><div> 

What You&rsquo;ll Bring 
</div><ul><li>
10+ years of product management experience, including 5+ years leading product teams in SaaS, fintech, or payments.</li><li>
Deep expertise in subscription billing, payment platforms, or revenue lifecycle systems.</li><li>
Strong understanding of billing systems and processes, including pricing, invoicing, collections, tax, accounting, ledgers and financial integrations.</li><li>
Strong technical acumen across APIs, SaaS platforms, and enterprise architectures.</li><li>
Proven track record delivering enterprise-scale SaaS platforms and high-impact product strategies.</li><li>
Excellent communication and executive presence with the ability to translate complex technical concepts for diverse audiences.</li></ul><div> 

Why This Role Matters 
 
Billing and collections sit at the center of how fitness businesses generate and realize revenue. In this role, you will help build the next generation of monetization infrastructure for the global fitness industry, powering the platforms used by thousands of fitness brands worldwide.</div><div></div><div>
Please note that the salary information shown below is a general guideline only and based on employees in USA and may be different in other countries. Salaries are based upon candidate experience, qualifications, and location, as well as market and business considerations. Our pay range for USA based candidates for this position is $165,000-198,500 USD annually. Your recruiter can share more about the specific salary range for the job location during the hiring process. Also, certain positions are eligible for additional forms of compensation such as bonuses and commissions.</div><div></div>
WHAT&rsquo;S IN IT FOR YOU:<ul><li>
Purpose led company with a Values focused culture &ndash; Best Life, One Team, Growth Mindset</li><li>
Time Off &ndash; with our open PTO policy, we offer flexibility in how and when you take PTO!</li><li>
Days of Disconnect &ndash; once a quarter, we take a collective breather and enjoy a day off together around the globe. #oneteam</li><li>
Parental &amp; Pawternity Leave &ndash; we offer leave for when your family grows by two feet or four paws!</li><li>
Best Life Perk &ndash; we are committed to meeting you wherever you are in your fitness journey with a quarterly reimbursement</li><li>
Medical/Dental/Vision coverage</li><li>
EAP &ndash; we get you help when you need it. Period.</li><li>
Premium Calm App &ndash; enjoy tranquility with a Calm App subscription for you and up to 4 dependents over the age of 16</li><li>
And more! &ndash; so many benefits we couldn&rsquo;t even fit them all here!</li></ul>
At ABC Fitness, we don&rsquo;t just build technology&mdash;we build communities and transform lives. Your work matters here, your growth is supported, and your voice is heard. We welcome diverse talent and encourage you to apply, even if you don&rsquo;t meet every requirement.
ABC&rsquo;S COMMITMENT TO DIVERSITY, EQUALITY, BELONGING AND INCLUSION:
ABC is an equal opportunity employer committed to diversity, equity, and inclusion. We strive to create a workplace where every employee, client, and partner feels valued, inspired, and empowered to reach their full potential. For us, inclusion isn&rsquo;t just the right thing to do&mdash;it&rsquo;s a business imperative. Learn more at abcfitness.com
About ABC Fitness
ABC Fitness is the #1 software provider for fitness businesses of any size, all around the world. Supporting 30K clubs, 650K coaches, 40M members, and processing more than $12B in payments every year, ABC Fitness provides scalable, data-driven solutions to simplify club management and engage members and clients.
From personal trainers, boutique studios, and gyms, to international franchise health clubs, ABC Fitness will move your business forward through technology and industry insights. Innovation is at the center of everything we do, across ABC Glofox, ABC Ignite, ABC Trainerize, and ABC Evo. Let's make your fitness vision a seamless reality, together. Learn more at abcfitness.com
#LI-REMOTE</div>

Director of Product Management, Billing & Collections

<div>Join ABC Fitness and become part of a culture that&rsquo;s as ambitious as it is authentic. Let&rsquo;s transform the future of fitness&mdash;together!
Our Values
Best Life
We believe great work begins with great people. That&rsquo;s why our culture is built on respect, trust, and belonging. We create an inclusive environment where every team member can bring their authentic self to work&mdash;because diverse perspectives drive innovation and meaningful impact.
Growth Mindset
We are doers, thinkers, and dreamers. At ABC Fitness, your growth is our investment. Through continuous learning, mentorship, and professional development opportunities, we empower you to reach new heights&mdash;personally and professionally.
One Team
From day one, you&rsquo;ll be part of a team that collaborates, celebrates, and cares. We move fast, support one another, and have fun along the way. Because when you thrive, we all thrive.
RESPONSIBILITIES:<ul><li>
Process and reconcile daily financial activity across multiple platforms &mdash; including ACH returns, chargebacks, refunds, and member payments.</li><li>
Collaborate cross-functionally to resolve payment discrepancies and maintain</li><li>
clean, accurate records.</li><li>
Review and verify documentation for merchant account onboarding</li><li>
Support merchant account lifecycle changes (e.g., bank changes, legal updates, club transitions).</li><li>
Assist clients via phone and email with payment- and merchant-related inquiries.</li><li>
Monitor trends and identify opportunities for process improvement and risk</li><li>
mitigation.</li><li>
Maintain PCI compliance and handle sensitive data with care.</li><li>
Become a subject matter expert in integrated payments&mdash;understanding card</li><li>
brand fees, account structures, and regulatory guidelines.</li><li>
Manage payment hardware needs, including procurement and client setup.</li><li>
Document workflows and maintain internal systems (Salesforce, Microsoft Teams, etc.).</li><li>
Lead initiatives and projects through to successful execution using planning,</li><li>
metrics, and structure.</li><li>
Support occasional holiday and weekend on-call rotations, as well as overtime</li><li>
during peak periods or when needed for special projects.</li><li>
What You&rsquo;ll Need:</li><li>
2+ years of relevant experience in accounting, payment processing, or SaaS</li></ul>
QUALIFICATIONS:<ul><li>
2+ years of relevant experience in accounting, payment processing, or SaaS. Strong analytical skills and experience with financial reconciliation and client</li><li>
account management.</li><li>
Solid Excel and Microsoft Office proficiency.</li><li>
Excellent communication skills&mdash;written, verbal, and professional tone.</li><li>
High attention to detail and comfort with handling sensitive financial data.</li><li>
An operationally focused mindset with the ability to drive cross-functional</li><li>
execution and outcomes.</li><li>
Comfort working across multiple systems and monitors simultaneously.</li></ul>
Please note that the information shown below is a general guideline only and based on employees in USA and may be different in other countries. Salaries are based upon candidate experience, qualifications, and location, as well as market and business considerations. Our pay range for USA based candidates for this position is $19.00USD hourly. Your recruiter can share more about the specific salary range for the job location during the hiring process. Also, certain positions are eligible for additional forms of compensation such as bonuses and commissions.
WHAT&rsquo;S IN IT FOR YOU:<ul><li>
Purpose led company with a Values focused culture &ndash; Best Life, One Team, Growth Mindset</li><li>
Time Off &ndash; with our open PTO policy, we offer flexibility in how and when you take PTO!</li><li>
Days of Disconnect &ndash; once a quarter, we take a collective breather and enjoy a day off together around the globe. #oneteam</li><li>
Parental &amp; Pawternity Leave &ndash; we offer leave for when your family grows by two feet or four paws!</li><li>
Best Life Perk &ndash; we are committed to meeting you wherever you are in your fitness journey with a quarterly reimbursement</li><li>
Medical/Dental/Vision coverage</li><li>
EAP &ndash; we get you help when you need it. Period.</li><li>
Premium Calm App &ndash; enjoy tranquility with a Calm App subscription for you and up to 4 dependents over the age of 16</li><li>
And more! &ndash; so many benefits we couldn&rsquo;t even fit them all here!</li></ul>
At ABC Fitness, we don&rsquo;t just build technology&mdash;we build communities and transform lives. Your work matters here, your growth is supported, and your voice is heard. We welcome diverse talent and encourage you to apply, even if you don&rsquo;t meet every requirement.
ABC&rsquo;S COMMITMENT TO DIVERSITY, EQUALITY, BELONGING AND INCLUSION:
ABC is an equal opportunity employer committed to diversity, equity, and inclusion. We strive to create a workplace where every employee, client, and partner feels valued, inspired, and empowered to reach their full potential. For us, inclusion isn&rsquo;t just the right thing to do&mdash;it&rsquo;s a business imperative. Learn more at abcfitness.com
About ABC Fitness
ABC Fitness is the #1 software provider for fitness businesses of any size, all around the world. Supporting 30K clubs, 650K coaches, 40M members, and processing more than $12B in payments every year, ABC Fitness provides scalable, data-driven solutions to simplify club management and engage members and clients.
From personal trainers, boutique studios, and gyms, to international franchise health clubs, ABC Fitness will move your business forward through technology and industry insights. Innovation is at the center of everything we do, across ABC Glofox, ABC Ignite, ABC Trainerize, and ABC Evo. Let's make your fitness vision a seamless reality, together. Learn more at abcfitness.com
#LI-REMOTE</div>

Payment Operations Specialist

<div>Join ABC Fitness and become part of a culture that&rsquo;s as ambitious as it is authentic. Let&rsquo;s transform the future of fitness&mdash;together!
Our Values
Best Life
We believe great work begins with great people. That&rsquo;s why our culture is built on respect, trust, and belonging. We create an inclusive environment where every team member can bring their authentic self to work&mdash;because diverse perspectives drive innovation and meaningful impact.
Growth Mindset
We are doers, thinkers, and dreamers. At ABC Fitness, your growth is our investment. Through continuous learning, mentorship, and professional development opportunities, we empower you to reach new heights&mdash;personally and professionally.
One Team
From day one, you&rsquo;ll be part of a team that collaborates, celebrates, and cares. We move fast, support one another, and have fun along the way. Because when you thrive, we all thrive.
RESPONSIBILITIES:<ul><li>
Troubleshoot employee&rsquo;s desktop and/or software and when necessary, work to determine root cause of issue</li><li>
Be customer oriented and customer focused</li><li>
Work with IT staff to identify network events that affect ABC customers and employees</li><li>
Provide regular status updates to management.</li><li>
Research and recommend products which help in making the employee model successful</li><li>
Assisting with the installation and support of new hardware and software</li><li>
Providing technical support to users with very different levels of IT knowledge</li><li>
Provide Level 2 support to the internal employees and Service Desk Team.</li><li>
Provides a wide range of support activities ranging from hardware/software issues to forgotten passwords and seeks out ways to minimize repeat occurrences</li><li>
Assisting Senior staff with the day-to-day management of various systems</li><li>
Working closely with other departments/organizations to analyze requirements or solve problems</li><li>
Monitoring and reporting system performance</li><li>
Participating in projects as a technical support knowledge base</li><li>
Work closely with other teams for problem resolution and project coordination</li><li>
Resolve issues submitted to our support ticketing system</li><li>
Creating cases for employee computer/software and hardware issues</li><li>
Ability to escalate issues to appropriate personnel when needed</li><li>
Ability to work as a liaison between employees and other support staff of ABC</li><li>
Support and comply with ABC security policies as well as provides input as needed to help keep security processes and policies relevant and up to date</li><li>
Arrange for equipment repair on computer systems</li><li>
Lead New hire IT orientations for Windows or Mac users.</li><li>
Perform other duties as assigned by manager or management</li><li>
Participate in Desktop On-call Rotation cycle</li></ul>
QUALIFICATIONS:<ul><li>
1+ years of technical support experience</li><li>
Strongly developed analytical and troubleshooting/ problem-solving skills</li><li>
Detailed oriented and self-starter</li><li>
Good communication skills (written and oral)</li><li>
Knowledge and experience with Mac and PC hardware and set up</li><li>
Ability to service and troubleshoot all aspects of PC hardware and software</li><li>
Knowledge and experience with the support of Mac systems, operating issues and their peripherals</li><li>
An understanding of managed networks and network storage devices</li><li>
An understanding of internet service providers and ability to troubleshoot ISP issues</li><li>
An understanding of IT security and compliance</li><li>
Flexibility/adaptability &ndash; ability to change priorities quickly and often</li><li>
Go above and beyond to offer an exceptional level of customer service</li></ul><ul><li>
Ability to effectively manage customer&rsquo;s expectations</li><li>
Required to work onsite in our Frisco, TX facility at least 3 days per week
</li></ul> Please note that the salary information shown below is a general guideline only and based on employees in USA and may be different in other countries. Salaries are based upon candidate experience, qualifications, and location, as well as market and business considerations. Our pay range for USA based candidates for this position is $54,500 - 60,500 USD annually. Your recruiter can share more about the specific salary range for the job location during the hiring process. Also, certain positions are eligible for additional forms of compensation such as bonuses and commissions.
WHAT&rsquo;S IN IT FOR YOU:<ul><li>
Purpose led company with a Values focused culture &ndash; Best Life, One Team, Growth Mindset</li><li>
Time Off &ndash; with our open PTO policy, we offer flexibility in how and when you take PTO!</li><li>
Days of Disconnect &ndash; once a quarter, we take a collective breather and enjoy a day off together around the globe. #oneteam</li><li>
Parental &amp; Pawternity Leave &ndash; we offer leave for when your family grows by two feet or four paws!</li><li>
Best Life Perk &ndash; we are committed to meeting you wherever you are in your fitness journey with a quarterly reimbursement</li><li>
Medical/Dental/Vision coverage</li><li>
EAP &ndash; we get you help when you need it. Period.</li><li>
Premium Calm App &ndash; enjoy tranquility with a Calm App subscription for you and up to 4 dependents over the age of 16</li><li>
And more! &ndash; so many benefits we couldn&rsquo;t even fit them all here!</li></ul>
At ABC Fitness, we don&rsquo;t just build technology&mdash;we build communities and transform lives. Your work matters here, your growth is supported, and your voice is heard. We welcome diverse talent and encourage you to apply, even if you don&rsquo;t meet every requirement.
ABC&rsquo;S COMMITMENT TO DIVERSITY, EQUALITY, BELONGING AND INCLUSION:
ABC is an equal opportunity employer committed to diversity, equity, and inclusion. We strive to create a workplace where every employee, client, and partner feels valued, inspired, and empowered to reach their full potential. For us, inclusion isn&rsquo;t just the right thing to do&mdash;it&rsquo;s a business imperative. Learn more at abcfitness.com
About ABC Fitness
ABC Fitness is the #1 software provider for fitness businesses of any size, all around the world. Supporting 30K clubs, 650K coaches, 40M members, and processing more than $12B in payments every year, ABC Fitness provides scalable, data-driven solutions to simplify club management and engage members and clients.
From personal trainers, boutique studios, and gyms, to international franchise health clubs, ABC Fitness will move your business forward through technology and industry insights. Innovation is at the center of everything we do, across ABC Glofox, ABC Ignite, ABC Trainerize, and ABC Evo. Let's make your fitness vision a seamless reality, together. Learn more at abcfitness.com
#LI-HYBRID</div>

IT End User Support Specialist II

Join ABC Fitness and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

ABC Fitness

About Company

Director of Product Management, Billing & Collections

Payment Operations Specialist

IT End User Support Specialist II