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ABC Plumbing, Sewer, Heating, Cooling & Electric

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 Job description:
 
 
 
 
 
 
 ABC Plumbing, Sewer, Heating, Cooling and Electric is one of the top-rated residential service providers in the Chicagoland area and surrounding suburbs. ABC is looking to bring in a new Dispatcher who enjoys working in a fast-paced team environment and delivers exceptional service. Our family owned and operated office, located in Arlington Heights, IL, has an opening for a Dispatcher who has at least 2 years of customer service experience.
 
 
 
 
 
 
 
 Mid Shift (3 Weekdays - 1:30pm- 10:00pm) , Saturday (9:30am- 6:00pm) &amp; Sunday (8:30am- 5:00pm)
 
 
 
 
 
 
 
 Responsibilities:
 
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 Evaluate service calls and assign the best technician to each service appointment
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 Embrace change and adapt effectively
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 Communicate important information to technicians to ensure they have the best opportunity to service customers efficiently
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 Coordinate with customers throughout the day to ensure they are fully updated with technician&rsquo;s availability
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 Work with proprietary and Microsoft systems to perform dispatching functions
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 Organizing call counts and technician availability to ensure customers are serviced effectively
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 Coordinating with Field Service Managers on availability and scheduling of technicians as well as successes throughout the day
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 Check out what we offer:
 
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 Up to $250/Week in Bonus
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 Paid holidays &amp; vacations
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 Ongoing training, support, mentorship, &amp; education
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 Daily &amp; Weekly Bonus Structures up to $250 weekly!
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 Growth opportunities &ndash; we promote from within!
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 Fantastic company events for you &amp; your family
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 </ul>
 
 Requirements:
 
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 At least 2 years of Customer Service experience (Required)
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 1 year of dispatching (Preferred)
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 Excellent communication skills
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 Strong sense of urgency, highly driven and motivated
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 Ability to multi-task and adapt to changes simultaneously
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 Positive outlook and proactive approach to tasks
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 Must be able to work nights and weekends when applicable
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 Must be able to pass a pre-employment drug screen and background check
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 Microsoft proficient
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 Job Type: Full-time
 
 
 
 
 
 Benefits:
 
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 401(k)
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 401(k) matching
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 Dental insurance
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 Health insurance
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 Life insurance
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 Paid time off
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 Referral program
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 Vision insurance
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 Work Location: On-Site
 
 
 
 
 
 
 
 Compensation:
 
 From $20.00/hr
 
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Dispatcher

Join ABC Plumbing, Sewer, Heating, Cooling & Electric and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

ABC Plumbing, Sewer, Heating, Cooling & Electric

About Company

Dispatcher