Qureos Mentor

Abdul Latif Jameel

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 Retail Fleet Parts Advisor
 
 
 Abdul Latif Jameel comprises diversified businesses with deep roots in the Middle East, North Africa, and Turkey (MENAT region). Strong networks and long-established relationships make us a powerful partner, opening doors for those who want to do business in the region.
 
 
 Our businesses represent some of the world&rsquo;s leading brands, earning us their trust and building long-lasting and mutually beneficial relationships. Our commitment to anticipate and support our partners&rsquo; needs has driven our success.
 
 
 From our modest beginnings 75 years ago as a small trading business and then a Toyota distributorship in Jeddah, Saudi Arabia, we have established an extensive operations infrastructure, built the largest vehicle distribution network in Saudi Arabia, and, along the way, we have accumulated comprehensive automotive expertise throughout the region.
 
 
 Applying our vast experience in the automotive sector, we&rsquo;ve used our expertise and operations infrastructure to diversify into new sectors that contribute to the &lsquo;infrastructure of life&rsquo; in the MENAT region.
 
 
 
 Financial Job Dimensions
 
 
 
 The job holder directly contributes to the center&rsquo;s monthly average net sales and gross profit
 
 
 
 Degree of supervision
 
 
 
 General supervision over operational activities
 
 
 
 Level of Authority
 
 
 
 General Authority over daily functional operation
 
 
 
 Purpose of the Job
 
 
 
 Responsible in delivering fleet parts sales by engaging with Fleet customers, executing daily operations, and ensuring timely delivery&mdash;contributing to fleet parts sales targets, customer satisfaction, and overall business growth while following company standards and maintaining ALJ&rsquo;s brand image
 
 
 
 Key Accountabilities: Description
 
 
 
 Achieve Parts Fleet net sales target
 
 
 Handel the discounts authority based on
 
 
 Ensure sustainable sales growth utilizing the market size and potential of the fleet customers
 
 
 Ensure on time and prompt delivery of parts to end user
 
 
 
 Key Accountabilities: Performance Indicators
 
 
 
 Sales target volume
 
 
 Discount %
 
 
 Revenue
 
 
 Daily monitoring
 
 
 
 Major Activities
 
 
 
 Execute daily outdoor parts sales activities to fleet customers by receiving and delivering orders, visiting industrial areas (e.g., puncture shops), and ensuring an efficient sales process in alignment with the business plan and Sales SOP.
 
 
 Regular field visit to fleet key &amp; Base account to conduct parts business marketing activities.
 
 
 Follow up with fleet customers and digital transformation team to create their cash or credit account
 
 
 Follow up with fleet credit customers to collect the due balance on time to avoid overdue and keep sales running.
 
 
 Share the market feedback with operation team to take the necessary actions
 
 
 Holding and managing the float amount he has as per SOP to facilities cash sales.
 
 
 Maintain business vehicle by doing periodic maintenance as well keeping valid ISTMARA, recording book, accident claims
 
 
 Monitoring the market and raising the flag if there are any abnormalities.
 
 
 Receive and refund money on behalf of the fleet customers with SOP.
 
 
 
 Job Context
 
 
 <ul>
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 The job has a direct impact on fleet parts sales target achievement.
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 The job has a direct impact on ensuring guest delight
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 </ul>
 
 
 Framework, Boundaries &amp; Decision Making Authority
 
 
 
 The job holder has the freedom to give discounts as per the MOA or SOP
 
 
 
 Organizational / Functional Strategic Focus
 
 
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 The job holder has a crucial strategic role in promoting fleet parts sales and fleet customer retention.
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 The job has a supporting role in maintaining ALJM Brand image in the market
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 </ul>
 
 
 Minimum Qualifications
 
 
 
 Diploma
 
 
 
 Minimum Experience
 
 
 
 Preferred one year experience in parts sales or similar field
 
 
 
 Job-Specific Skills
 
 
 
 Time management
 
 
 Sales related skills
 
 
 Achievement / effort
 
 
 Stress tolerance
 
 
 Active learning
 
 
 
 Languages
 
 
 
 Arabic /English
 
 
 
 Special Certifications / Membership
 
 
 
 Spare parts level one certification
 
 
 
 
 
 
 Why Work for Us?
 
 
 
 With a truly international footprint and more than three quarters of a century of commercial success behind us, we are today, not only a leading employer across the Middle East, North Africa and Turkey (MENAT) region, but also offer exciting opportunities worldwide, from Chile to Japan, from the UK to Australia.
 
 
 Our values guide the way we work with our business partners, within our communities, and with each other.
 
 
 Through Respect, Innovation, a Pioneering Spirit, and Empowerment, we are proud of our culture which sees ideas blossom, people thrive and successes flourish.
 
 
 
 
 
 Publication ends on December 9, 2025
 
</div>

Retail Fleet Parts Advisor

<div>
 
 
 About the Role
 
 
 
 
 
 
 We are looking for a highly analytical and people-focused
 
 Associate Engagement Senior Specialist
 
 to support and enhance engagement across Abdul Latif Jameel. This role is responsible for designing and managing employee surveys, developing dashboards, generating insights, and supporting engagement initiatives across all affiliates.
 
 
 You will play a key role in elevating the associate experience through data, insights, and impactful engagement actions.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Survey Management, Data Analysis &amp; Insights
 
 
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 Design, develop, and launch employee engagement and experience surveys across all ALJ affiliates.
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 Manage survey communication and ensure clarity and reach across the organization.
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 Develop dashboards, reports, and analytics to present key findings and insights.
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 Serve as the subject-matter expert on survey tools (e.g., Qualtrics) and BI analytical platforms.
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 Translate data into actionable insights for leadership and HR stakeholders.
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 </ul>
 
 
 Engagement Actions &amp; Special Projects
 
 
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 Coordinate entity-level engagement action plans with HR SPOCs and business leaders.
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 Support execution of employee experience initiatives aligned with the Associate Experience strategy.
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 Prepare forms, reports, tracking tools, and monitoring sheets to ensure smooth implementation of programs.
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 Work on special projects assigned by the General Manager &ndash; Associate Engagement.
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 </ul>
 
 
 
 
 
 Qualifications
 
 
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 <li>
 Bachelor&rsquo;s in HR, Organizational Psychology, Data Analytics, or related field.
 </li>
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 3&ndash;5 years total experience, including 3&ndash;4 years in surveys &amp; employee engagement.
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 Strong analytical, presentation, and communication skills.
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 <li>
 Experience with Qualtrics is a Must.
 </li>
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 This is a
 
 remote role
 
 , open to candidates residing in
 
 Egypt or India
 
 .
 </li>
 </ul>
 
 
 
 
 
 Required Skills
 
 
 <ul>
 <li>
 Strong knowledge of survey design and survey management tools.
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 Excellent analytical skills with experience using BI/data visualization tools.
 </li>
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 Strong presentation and storytelling skills using data.
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 Exceptional communication and interpersonal skills.
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 Attention to detail and high-quality execution skills.
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 Ability to coordinate multiple stakeholders and projects simultaneously.
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 Problem-solving mindset and ability to recommend data-based solutions.
 </li>
 </ul>
 
 
</div>

Associate Engagement Senior Specialist

<div>
 
 
 Who we are?
 
 
 
 
 
 
 Abdul Latif Jameel is a diversified business of independent entities that include automotive distribution, auto parts manufacturing, financial services, renewable energy, environmental services, health, land and real estate development, logistics, electronics retailing and media services.
 
 
 Established in 1945 Abdul Latif Jameel has dual headquarters in Jeddah, Saudi Arabia and Dubai, and currently has operations in 30 countries employing approximately 11,000 people from more than 40nationalities.
 
 
 The term Abdul Latif Jameel refers broadly to several distinct, separate and independent legal entities. It is not itself a corporate entity, association or conglomerate run by an overarching parent company but merely refers to a group of distinct and wholly separate legal entities that are collectively referred to as Abdul Latif Jameel.
 
 
 
 
 
 
 Main Job Responsibilities:
 
 
 
 Daily Communication to the operation team to insure all plans to be executed
 
 
 Planning for the daily activities ( Receiving , Dispatching , Transport ) to execute customers request
 
 
 Insure all plans to be delivered as per the schedule by operation .
 
 
 Monitor customers orders , by communicating to the operation team
 
 
 Immediate report to the customer in case any daily on his request.
 
 
 Insure all issues related to the customer has been resolved by the concerned party
 
 
 Monitor customers contract expiration
 
 
 Monitor credit/ Down payment balance for external customers through daily finance report
 
 
 Visiting the customers to maintain the relation and solving their issues .
 
 
 Conduct monthly stock count along with the operation team to insure the system is matching physical count
 
 
 Report to Management in case of any major issues related to operation or customers to resolve the problem
 
 
 Communicate with other division in case of any concerns to insure all orders will be delivered on time
 
 
 
 
 
 
 Main Job Qualifications:
 
 
 
 Bachelor degree in Business Administration , Supply Chain management or relevant
 
 
 5 Years experience in Planning operations
 
 
 Computer Skills , VMS SAP system is preferable
 
 
 
 
 
 
 The associate will work with a daily standard of (48) hours per week.
 
 
 
 
 The job posting will expire in 7 days - Apply while the opportunity lasts!
 
 
</div>

Planning and Customer Services Manager

Responsible for proper implementation of technical service activities by ensuring all field concerns reflected to manufacturers and contributing to overall customer satisfaction by providing timely, precisely and accurately assistance on technical issues. MAJOR ACTIVITIES: Description <ul> <li>Responsible for establishing special diagnostic and calibration bay for autonomous cars as per suppliers' technical instructions and guidelines.</li> <li>Manage new vehicle testing environment</li> <li>Participate in tests and technical activities scheduled with Manufacturers/ Autonomous Cars' Supplier</li> <li>Improve/ maintain smooth system for gathering technical data from field.</li> <li>Communicate/ follow up on top technical problems with Manufacturers/ Autonomous Cars' Supplier</li> <li>Ensure the introduction of high-quality products before being set in operation.</li> <li>Maintain file for diagnostic tools/equipment and ensure their excellent working conditions (inventory/ maintenance/ upgrading/ and proper utilization)</li> <li>Recover used warranty parts to Manufacturers, whenever required.</li> <li>Organize Initial Quality Surveys (IQS) with Manufacturers/ Autonomous Cars' Suppliers after the introduction of new models. Issue market product report to Manufacturers/ Autonomous Cars' Supplier, whenever required.</li> <li>Ensure STOP CONCEPT maintained and properly implemented.</li> <li>Ensure workflow efficiency by establishing a system to assign tasks to technicians based on skill and availability.</li> <li>Recruit, train, and supervise technicians, and support staff.</li> <li>Conduct performance evaluations and provide coaching or disciplinary action when needed.</li> <li>Liaise with ALJR to ensure best implementation JMSS-ALJR SLA outcomes</li> <li>Report to management on field performance, risks, and technical developments.</li> </ul> Minimum Qualifications: <ul> <li>Degree in Mechanical/ Automotive Engineering Minimum Experience:</li> <li>8 Years in automotive industry with 2 years managerial experience. Job-Specific Skills:</li> <li>Able to deal with stress, patient, persistent.</li> </ul> Seniority level <ul> <li>Mid-Senior level</li> </ul> Employment type <ul> <li>Full-time</li> </ul> Job function <ul> <li>Management, Other, and Business Development</li> </ul> Industries <ul> <li>International Trade and Development and Repair and Maintenance</li> </ul>

Technical Field Operations Manager

Join Abdul Latif Jameel and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Abdul Latif Jameel

ABOUT_COMPANY

Retail Fleet Parts Advisor

Associate Engagement Senior Specialist

Planning and Customer Services Manager

Technical Field Operations Manager