Qureos Mentor

Abdul Latif Jameel

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 General Manager &ndash; Change Management &amp; Communication
 
 
 
 
 
 
 Abdul Latif Jameel is seeking a
 
 General Manager &ndash; Change Management &amp; Communication
 
 to lead enterprise-wide change initiatives across Corporate Technology and major business programs, with a strong focus on
 
 digital and IT transformation
 
 .
 
 
 
 
 
 This role is accountable for ensuring that changes to systems, processes, structures, and ways of working are successfully adopted and sustained, enabling strategic programs to deliver their intended business value.
 
 
 
 
 
 
 Key Responsibilities
 
 
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 Lead and govern change management strategies for large-scale digital and technology programs.
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 Drive stakeholder alignment, organizational readiness, and adoption across corporate and business units.
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 Integrate structured change management methodologies into program and project lifecycles.
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 Conduct impact and readiness assessments; identify and manage resistance.
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 Partner closely with Program Directors, PMO, Project Managers, and IT leadership.
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 Build and manage a network of Change Champions across the organization.
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 Define and execute project-specific communication strategies aligned with corporate standards.
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 Measure effectiveness of change initiatives using adoption, readiness, and engagement metrics.
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 Support benefits realization and ensure changes deliver sustainable business outcomes.
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 </ul>
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Management, Information Technology, Organizational Development, Engineering, or related field.
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 7&ndash;10 years of experience leading change management workstreams for large-scale programs, preferably within digital or IT transformations.
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 Proven experience in complex, multinational, matrix organizations.
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 Strong hands-on expertise in structured change methodologies (Prosci / ADKAR preferred).
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 Solid project and program management capabilities (PMP, PRINCE2, Agile certifications are a plus).
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 Excellent stakeholder management, influencing, and communication skills.
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 Ability to use data and insights to steer change decisions and measure impact.
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 </ul>
 
 
 
 
 
 Languages
 
 
 <ul>
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 English (required)
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 Arabic (preferred)
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 </ul>
 
 
</div>

General Manager – Change Management & Communication

Responsible for proper implementation of technical service activities by ensuring all field concerns reflected to manufacturers and contributing to overall customer satisfaction by providing timely, precisely and accurately assistance on technical issues. MAJOR ACTIVITIES: Description <ul> <li>Responsible for establishing special diagnostic and calibration bay for autonomous cars as per suppliers' technical instructions and guidelines.</li> <li>Manage new vehicle testing environment</li> <li>Participate in tests and technical activities scheduled with Manufacturers/ Autonomous Cars' Supplier</li> <li>Improve/ maintain smooth system for gathering technical data from field.</li> <li>Communicate/ follow up on top technical problems with Manufacturers/ Autonomous Cars' Supplier</li> <li>Ensure the introduction of high-quality products before being set in operation.</li> <li>Maintain file for diagnostic tools/equipment and ensure their excellent working conditions (inventory/ maintenance/ upgrading/ and proper utilization)</li> <li>Recover used warranty parts to Manufacturers, whenever required.</li> <li>Organize Initial Quality Surveys (IQS) with Manufacturers/ Autonomous Cars' Suppliers after the introduction of new models. Issue market product report to Manufacturers/ Autonomous Cars' Supplier, whenever required.</li> <li>Ensure STOP CONCEPT maintained and properly implemented.</li> <li>Ensure workflow efficiency by establishing a system to assign tasks to technicians based on skill and availability.</li> <li>Recruit, train, and supervise technicians, and support staff.</li> <li>Conduct performance evaluations and provide coaching or disciplinary action when needed.</li> <li>Liaise with ALJR to ensure best implementation JMSS-ALJR SLA outcomes</li> <li>Report to management on field performance, risks, and technical developments.</li> </ul> Minimum Qualifications: <ul> <li>Degree in Mechanical/ Automotive Engineering Minimum Experience:</li> <li>8 Years in automotive industry with 2 years managerial experience. Job-Specific Skills:</li> <li>Able to deal with stress, patient, persistent.</li> </ul> Seniority level <ul> <li>Mid-Senior level</li> </ul> Employment type <ul> <li>Full-time</li> </ul> Job function <ul> <li>Management, Other, and Business Development</li> </ul> Industries <ul> <li>International Trade and Development and Repair and Maintenance</li> </ul>

Technical Field Operations Manager

Join Abdul Latif Jameel and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Abdul Latif Jameel

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General Manager – Change Management & Communication

Technical Field Operations Manager