Qureos Mentor

Abdulla Al Masaood and Sons Group (AMS Group)

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<strong>Responsibilities</strong>
<ul>
<li>Identify, prospect, and develop new fleet and industrial accounts within assigned territories.</li>
<li>Manage and nurture relationships with current customers to ensure satisfaction, loyalty, and repeat business.</li>
<li>Apply a techno-commercial value-selling approach to present product benefits and illustrate total cost of ownership advantages.</li>
<li>Achieve or exceed assigned sales and performance targets.</li>
<li>Understand fleet customer needs, assess operations, and recommend tailored tyre solutions.</li>
<li>Coordinate with technical and service departments for fleet inspections, product demonstrations, and service scheduling.</li>
<li>Monitor and analyze market trends, competitor activities, and pricing to provide actionable insights.</li>
<li>Maintain accurate sales records, forecasts, and detailed activity reports.</li>
<li>Uphold and represent the Continental brand professionally in all customer interactions.</li>
<li>Comply with all company and industry safety standards and procedures.</li>
</ul>
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<strong>Must have requirements</strong>
<ul>
<li>Minimum of 2 to 3 years  experience in the tyre industry, especially in B2B or fleet sales (truck or industrial tyres).</li>
<li>High school diploma or equivalent; basic proficiency in Excel, Word, and PowerPoint.</li>
<li>Valid UAE driving license is mandatory.</li>
<li>Fluency in English and Hindi is required; working knowledge of Arabic is a plus.</li>
<li>Proven strong sales and negotiation skills with a customer-oriented mindset.</li>
<li>Effective communication and interpersonal abilities.</li>
<li>Analytical thinking and problem-solving aptitude.</li>
<li>Strong time management with the ability to prioritize multiple tasks.</li>
<li>Reliability, punctuality, and a strong work ethic.</li>
<li>Ability to work collaboratively as a team player in a dynamic environment.</li>
<li>Demonstrated attention to safety and compliance with company procedures.</li>
</ul>
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<strong>Nice to have requirements</strong>
<ul>
<li>Experience working with Continental Tyres or comparable international tyre brands.</li>
<li>Previous experience managing large fleet accounts regionally.</li>
<li>Certification or formal training in sales or tyre technology.</li>
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Fleet Sales Specialist

<p><strong>Responsibilities</strong></p>
<ul>
<li>Engage with customers through pre-appointment confirmation calls and follow-up calls to ensure satisfaction with services provided.</li>
<li>Respond promptly to customer enquiries, focusing on converting interactions into appointments.</li>
<li>Compile and analyze both positive and negative customer feedback to inform strategies that enhance satisfaction and prevent recurring issues.</li>
<li>Implement proactive measures to address and reduce negative experiences.</li>
<li>Share best practices across business units to promote uniform standards of service.</li>
<li>Cultivate strong relationships with customers, with the aim of boosting repeat business and deepening loyalty.</li>
<li>Continuously identify opportunities for process and service improvement within operations to further bolster customer satisfaction.</li>
</ul>

Customer Relationship Manager (CRM) Executive

Join Abdulla Al Masaood and Sons Group (AMS Group) and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Abdulla Al Masaood and Sons Group (AMS Group)

ABOUT_COMPANY

Fleet Sales Specialist

Customer Relationship Manager (CRM) Executive