Qureos Mentor

ABM Industries Inc.

<div><div><div><div><b>Job Summary Details:</b>
</div><p></p><div><div><div><div><div><div><div>Responsible for overseeing a crew of 5 to 10 Taxi Dispatchers. Makes sure all of the MSY/ABM guidelines are adhered to. Communicates with the Operations Manager timely with any issues or incidents that may need to be reported to the General Manager or MSY management. Makes sure all positions are covered and works side by side with the Taxi Dispatchers.
</div><div></div><div><b>Benefit Information:</b>
</div><div>ABM offers a comprehensive benefits package. For information about ABM&rsquo;s benefits, visit ABM 2024 Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM)
</div><div></div><div><b>Basic Qualifications:</b>
</div><ul><li>Must be 18 years of age or older
</li></ul><ul><li>No high school diploma, GED or college degree required.
</li></ul><ul><li>One year of similar experience preferred.
</li></ul><div></div><div><b>Responsibilities:</b>
</div><ul><li>Establish and maintain effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc.
</li></ul><ul><li>Schedule and dispatch resources, which may be team members, crews/teams, equipment, or service vehicles, to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and/or computers; determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements
</li></ul><ul><li>Ensure timely and efficient movement of resources according to work orders and/or resource schedules
</li></ul><ul><li>Oversee all communications within specifically assigned area(s)
</li></ul><ul><li>Receive or prepare work orders and work schedules
</li></ul><ul><li>Record and maintain files and records of customer requests, work, or services performed, inventory, and other dispatch information
</li></ul><ul><li>Recognize and mitigate a variety of issues encountered within the department and other work environments
</li></ul><ul><li>Confer with clients and/or supervising personnel in order to address questions, problems, and requests for resources
</li></ul><ul><li>Monitor resources and utilization in order to coordinate services and schedules to achieve optimal efficiency;
</li></ul><ul><li>Compile statistics and reports on work progress.
</li></ul><ul><li>Monitor daily services and provide updates and reports
</li></ul><ul><li>Comply with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities.<br>
</li></ul><div></div><br>
<div>A good job for someone just entering the workforce or returning to the workforce with limited experience and education.
</div><div>Military and veteran friendly employer, veterans and candidates with military experience encouraged to apply
</div><div>Military Occupational Specialty Code: 51R, 6370, 1141<br>
</div></div></div></div></div></div></div></div></div><p></p><div><b>About Us</b>
<br>
<br>
ABM (NYSE: ABM) is one of the world&rsquo;s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM&rsquo;s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries &ndash; from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit http://www.abm.com.
<br>
<br>
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
<br>
<br>
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
<br>
<br>
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you&rsquo;ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you&rsquo;re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
<br>
ABM directs all applicants to apply at http://www.abm.com/ ABM does not accept unsolicited resumes.</div></div><p></p>

Lead Dispatcher

<div><p><b>ABM</b> <b>Industries</b> is hiring a <b>Field HR Partner</b> to support front-line employees and management for all ABM industry groups in the <b>Chicago Market</b>. <b>Bilingual ability (English/Spanish) is required.</b> In this role, you will be responsible for aligning business objectives with employees and front-line leaders and serving as a consultant to front line leaders on human resource-related issues. The successful Field HR Partner acts as an employee champion and change agent. The role assesses and anticipates HR-related needs. Works in collaboration with HR centers of excellence to achieve talent goals necessary to sustain and drive business performance. Ability to implement innovative and practical solutions through a strong process and metrics focus. The position formulates partnerships across the HR function to deliver value-added service to management and employees that reflects the business objectives of the organization.</p><br>
<p></p>
<p>
This is a <b>Hybrid Role </b>(expected to be in-office or in the field 4 days/week) located at <b>180 N LaSalle Street, 14th Floor, Chicago, IL 60601</b>.</p><br>
<p></p>
<p><b>
ESSENTIAL FUNCTIONS</b></p>
<ul>
<li>Consult with line management, providing HR guidance when appropriate.</li>
<li>Build and maintain an environment for our Team Members that results in a high customer focused and engaged workforce.</li>
<li>Review onboarding and orientation for new leaders.</li>
<li>Analyze trends and metrics, seeking opportunities and strategies to improve trends in turnover, retention and key indicators of employee and customer engagement.</li>
<li>Partner with leadership to understand current and future staffing needs.</li>
<li>Partner with Talent Team to develop workforce plans that respond to current and future staffing needs.</li>
<li>Partner with Learning &amp; Development Team to ensure key programs are focused on front line managers and team members.</li>
<li>Manage and resolve employee relations issues. Conduct effective, thorough and objective investigations.</li>
<li>Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance; partners with legal as needed/required.</li>
<li>Provide day-to-day performance management guidance to front line leaders (e.g., coaching, counseling, career development, disciplinary actions).</li>
<li>Work closely with front line leaders to improve work relationships, build morale, and increase productivity and retention.</li>
<li>Provide HR policy guidance and interpretation.</li>
<li>Provide guidance and input on business restructures, workforce planning and succession planning.</li>
<li>Identify training needs for business and individual coaching needs.</li>
<li>Participate in evaluation and monitoring of training programs to ensure success; follow up to ensure training objectives are met.</li>
<li>Partner with HR Centers of Excellence to deliver programs to meet organizational goals.</li>
<li>Review key business performance targets and their related talent implications with business leaders.</li>
<li>Support customer retention and business development though direct involvement with key customer base.</li>
<li>Identify and drive the sharing of best practices across functions to facilitate continuous improvement.</li>
<li>Understand and mitigate corporate risk associated with relevant employment laws/policies.</li></ul><br>
<p></p>
<p><b>
QUALIFICATIONS - EDUCATION &amp; EXPERIENCE</b></p>
<ul>
<li>Bachelor&rsquo;s Degree in Human Resources Management or related field; Master&rsquo;s Degree preferred
<ul><li>In lieu of degree, 10+ years of related experience required</li>
</ul></li><li>Minimum of 5 years of applicable experience in Human Resources, business operations or management</li>
<li>Appropriate experience with a large hourly &amp; distributed workforce is strongly preferred</li>
<li>Experience working with union and non-union employees preferred.</li>
<li>Must be able to travel locally +25% of the time.</li></ul><br>
<p></p>
<p><b>
QUALIFICATIONS - SKILLS &amp; ABILITIES</b></p>
<ul>
<li>Bilingual/Spanish is strongly preferred.</li>
<li>Clear, comprehensive understanding of the link between talent and other HR initiatives and business strategy</li>
<li>Strong consultation and communication skills</li>
<li>Ability to effectively challenge, influence, and develop productive relationships inside and outside of HR</li>
<li>Intellectual agility, interpersonal flexibility and deep curiosity to learn</li>
<li>Exposure to strong process and project management discipline</li>
<li>Effective team player and networker</li></ul><br>
<p></p>
<p><b>
Pay: $90,000&ndash;$105,000</b></p>
<p>
The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant&rsquo;s education, experience, skills, abilities, geographic location, and alignment with market data.</p>
<p>
You may be eligible to participate in a Company incentive or bonus program.</p><br>
<p></p>
<p><b>
Benefit Information: </b>ABM offers a comprehensive benefits package. For information about ABM&rsquo;s benefits, visit ABM 2025 Employee Benefits | Staff &amp; Management</p><p></p><div><br>
<b>About Us</b>
<br>
<br>
ABM (NYSE: ABM) is one of the world&rsquo;s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM&rsquo;s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries &ndash; from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit http://www.abm.com.
<br>
<br>
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
<br>
<br>
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
<br>
<br>
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you&rsquo;ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you&rsquo;re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
<br>
ABM directs all applicants to apply at http://www.abm.com/ ABM does not accept unsolicited resumes.</div></div><p></p>

Field HR Partner

Join ABM Industries Inc. and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

ABM Industries Inc.

ABOUT_COMPANY

Lead Dispatcher

Field HR Partner