Qureos Mentor

ABM Industries Inc.

<div><div><div><div><div><div>The Supervisor will assume ownership for all contracted services for the client&rsquo;s Shuttle buses. He/She will be expected to deliver an exceptional customer service experience to the client&rsquo;s pilot group and overall flight operations. This position will be responsible to lead people, processes and programs to drive operational excellence in a sometimes complex and fast paced environment. This position will have enormous responsibility for the safety, service and security of the client&rsquo;s personnel. The Supervisor may be required to work outside of normal business hours occasionally and must remain flexible to meet operational demands. We are looking for someone who adapts quickly to change, communicates well, problem solve and provide win-win solutions for both the client and ABM. The position requires working with a unionized work group and following ABM policy and contractual obligations.
Pay $28.50 an hour: or The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant&rsquo;s experience, skills, abilities, geographic location, and alignment with market data.
Shift: Monday - Thursday 5am - 5pm
2025 Benefits
ABM Employee Benefits | Staff &amp; Management 
Key Responsibilities 
This position has oversight of the shuttle Operation. The position reports to the Account Manager who has oversight of the client&rsquo;s contract and ABM&rsquo;s performance.
Normal working schedule is Monday-Friday; however, the client&rsquo;s operation is a 7 by 24 business, therefore, working on the weekend and odd schedules will be required occasionally to monitor the operation.
The position is responsible for approximately 32 ABM employees who provide services to the client&rsquo;s operation.
The Supervisor also gives direction and manages the front-line operational supervisors who support and implement the services provided to the client.
This position is responsible for developing, training, coaching, leading, disciplining and building a solid team, both drivers and supervisors.
The position is responsible for developing a strong business relationship with the client that builds trust and respect while branding ABM as a quality service provider. The position will work closely with several liaisons of the client.
The position will be responsible for developing nightly operating plans while working closely with his/her operational supervisors. The position will delegate and direct the work of each nighttime supervisor to help meet the client&rsquo;s expectations.
This position will be required to problem solve, investigate and resolve issues within the function&rsquo;s authority. This includes client concerns, customer complaints, accident investigation, employee disputes and nightly operational concerns.
The position will require a good understanding of each job within the operation.
This position will communicate with ABM HR and Payroll to ensure proper On-Boarding.
The position requires frequent physical moving around within the operation to observe, participate, communicate and coordinate quality services for the client.
The position will require putting together reports, PowerPoint presentations, email communication, job postings and many other documents to present to the client and the ABM General Manager.
The position will also be required to present at meetings requested by the client.
This position will require close monitoring, enforcement and accountability to the ABM Shuttle bus Operation and Teamsters Local 89 Collective Bargaining Agreement. This includes knowledge of the contract and grievance processing while working closely with the ABM General Manager.
This position should have the same working knowledge of the operational supervisors so that the position can cover schedules when needed.
The position will have a huge impact on the Safety, Service and Security of the client&rsquo;s operation, therefore, having responsibility over the actions of the people reporting to him/her.
Plans, organizes, and communicates daily/nightly operational priorities and client requests.
Effectively leads and provides direct supervision to the onsite night ABM Team.
Sets employee expectations, provides feedback, and routinely inspects work and facilities.
Manages supplies, vehicle fleet, radios, IPads, equipment and other resources to ensure efficient operations.
Collaborates and coordinates his/her management team to ensure executions of services.
Uses data, firsthand observations, supervisor feedback to seek out operational improvements.
Gathers and maintains required administrative tasks for daily/nightly, weekly or monthly reporting.
Cultivates a strong safety culture to provide a safe work environment.
Researches, evaluates, takes corrective action for Event Reports, Accidents, Delays, Customer Complaints and any other required follow up with the client. 
Essential Functions:
<ul><li>Build and cultivate client relationships by effective communication and following up on service issues.</li></ul>
<ul><li>Must be able to write effectively and have good presentation skills.</li></ul>
<ul><li>Must participate in the operation to support their people and solve operational concerns through audits, one-on-one meetings, group meetings and client follow-up discussions.</li></ul>
<ul><li>Must be able to respond to client concerns and develop effective ways to take corrective action in solving problems.</li></ul>
<ul><li>Required to meet with union officials, stewards and representatives as needed.</li></ul>
<ul><li>Must have basic Microsoft office skills.</li></ul>
<ul><li>Able to organize, coordinate, direct and communicate effectively with a large group of people.</li></ul>
<ul><li>Must be able to maintain composer during stressful situations while cultivating a service environment for the client. This includes correcting driver or supervisor performance.</li></ul> 
</div></div></div></div></div><div><div><div>Same Posting Description for Internal and External Candidates
</div><div></div><div>#250
</div></div></div><div>About Us
 
 
ABM (NYSE: ABM) is one of the world&rsquo;s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM&rsquo;s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries &ndash; from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit http://www.abm.com.
 
 
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
 
 
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
 
 
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you&rsquo;ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you&rsquo;re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
 
ABM directs all applicants to apply at http://www.abm.com/ ABM does not accept unsolicited resumes.</div></div>

Shuttle Supervisor Days

<div>The Airport Shuttle Supervisor position is responsible for coordinating, executing, reporting daily operations of the shuttle bus service, and giving direction, motivation, and guidance to Bus Operators and Fueler/Cleaners.

Must have a valid CDL B with Passenger Endorsement

Compensation: $30.14 Per Hour (US Dollars)

The pay listed is the hourly range or hourly rate for this position. Any specific offer will vary based on the successful applicant&rsquo;s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program.

Benefits: ABM offers a comprehensive benefits package. For information about ABM&rsquo;s benefits, visit ABM Employee Benefits | Staff &amp; Management.

Essential Functions:
<ul><li>Conducts quality improvement inspections within assigned areas of responsibility.</li></ul>
<ul><li>Ensures safety and satisfaction levels are meeting and/or exceeding expectations.</li></ul>
<ul><li>Assures the highest quality of customer satisfaction.</li></ul>
<ul><li>Assists with Training and Development</li></ul>
<ul><li>Provides guidance to Bus Operators and Fueler/Cleaners</li></ul>
<ul><li>Monitor the rotation of buses in service.</li></ul>
<ul><li>Provides excellent customer service to guests; respond to guest inquiries in a courteous manner, give directions, etc.</li></ul>
<ul><li>Leads and participates in a team to ensure the successful operation of the shuttle bus service.</li></ul>
<ul><li>Conduct safety observations</li></ul>
<ul><li>Complete daily operational reports</li></ul>
<ul><li>Report performance issues to Management</li></ul>
<ul><li>Establishes and maintains effective communication and working relationships with passengers, co-workers, managers, etc.</li></ul>
<ul><li>Complies with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities.</li></ul>
<ul><li>Capability of working various shifts as Operations is 24/7</li></ul>
<ul><li>This position requires implementing corrective action in cases of team member disciplinary issues, ensuring that necessary measures are taken to address performance or conduct concerns effectively.</li></ul>

Responsibilities:
<ul><li>Provides leadership and direction to team members.</li></ul>
<ul><li>Provides open communication between Bus Operators, Fueler/Cleaners, Management, and fellow Supervisors.</li></ul>
<ul><li>Provides positive coaching to team members.</li></ul>
<ul><li>Assists with the training of team members.</li></ul>
<ul><li>Oversee the adherence of the daily and weekly Bus Operator and Fueler/Cleaner work schedules.</li></ul>
<ul><li>Reports damaged, broken and out of work features/items.</li></ul>
<ul><li>Coordinate scheduling for extra service requests by client</li></ul>
<ul><li>Oversees and performs additional service requests.</li></ul>
<ul><li>Provides training to all new team members.</li></ul>
<ul><li>Attends and participates in all meeting and training sessions.</li></ul>
<ul><li>Completes time sheets, validates time sheet accuracy, and delivers time sheets to office.</li></ul>
<ul><li>Performs all tasks and duties required of your team.</li></ul>
<ul><li>Assign buses to Bus Operators</li></ul>
<ul><li>Assign tasks to Fueler/Cleaners</li></ul>
<ul><li>Complete required reports</li></ul>
<ul><li>Email communications</li></ul>
<ul><li>Can be positioned at Dispatch or in the Field</li></ul>
<ul><li>Miscellaneous duties as assigned.</li></ul>
<ul><li>Ability to work in various weather conditions.</li></ul>

Qualifications:
<ul><li>Must have a valid CDL B with Passenger Endorsement</li></ul>
<ul><li>Customer Service Experience</li></ul>
<ul><li>1 year of similar work experience</li></ul>
<ul><li>Proficiencies with the use of online applications and Microsoft Office</li></ul><div>
About Us
 
 
ABM (NYSE: ABM) is one of the world&rsquo;s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM&rsquo;s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries &ndash; from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit http://www.abm.com.
 
 
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
 
 
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
 
 
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you&rsquo;ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you&rsquo;re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
 
ABM directs all applicants to apply at http://www.abm.com/ ABM does not accept unsolicited resumes.</div></div>

Shuttle Supervisor

<div>Pay: $120K/YR 
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant&rsquo;s experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information: 
ABM offers a comprehensive benefits package. For information about ABM&rsquo;s benefits, visit ABM Employee Benefits | Staff &amp; Management

The Senior District Manager will manage the work within the appropriate budget requirements and work closely with the customer or building management company. Work with any customer issues as well as employee relations issues.

Essential Duties
<ul><li>Ensure company standards are met in compliance with the operations and servicing contractual obligations to customers within specified budget of labor and expense.</li></ul>
<ul><li>Reviews daily labor for assigned District. Assumes responsibility for properly educating supervisors on payroll procedures.</li></ul>
<ul><li>Responsible for adhering to and enforcing established company policy and making sure assigned subordinates do likewise.</li></ul>
<ul><li>Contact (when necessary) customers to ensure services meet service contract requirements and ensure customer retention.</li></ul>
<ul><li>Understand and use proper personnel management skills to resolve problems with employee and supervisory personnel.</li></ul>
<ul><li>Carry out both positive recognition and disciplinary action as needed, and train subordinates as needed.</li></ul>
<ul><li>Assists in Safety programs follow-through by Branch Safety Coordinators to ensure compliance with all safety policies. Ensure that company policy and all safety requirements are administered properly.</li></ul>
<ul><li>Responsible for reporting of accidents involving personnel, vehicles, public liability, property damage and fidelity claims.</li></ul>
<ul><li>Assists in district supply systems and with ordering supplies.</li></ul>
<ul><li>Ensure subordinates provide proper supply levels to all accounts within supply expense budget given. No discretionary spending without PRIOR approval of branch management.</li></ul>
<ul><li>Reviews daily labor for assigned District. Assumes responsibility for properly educating supervisors on payroll procedures.</li></ul>
<ul><li>Responsible for adhering to and enforcing established company policy and making sure assigned subordinates do likewise.</li></ul>
<ul><li>Contact (when necessary) customers to ensure services meet service contract requirements and ensure customer retention.</li></ul>
<ul><li>Work consistently toward securing sales.</li></ul>
<ul><li>Understand and use proper personnel management skills to resolve problems with employee and supervisory personnel.</li></ul>
<ul><li>Carry out both positive recognition and disciplinary action as needed. Train subordinates as needed.</li></ul>
<ul><li>Maintain business in line with branch financial goals by managing job budgets and costs associated to area of direct responsibility. Assumes responsibility for supervisor vacation and holiday replacement coverage.</li></ul>
<ul><li>Assists in Safety programs follow-through by Branch Safety Coordinators to ensure compliance with all safety policies. Ensure that company policy and all safety requirements are administered properly. Ensure both you and your supervisors investigate immediately (24 hours) and thoroughly all work-related accidents.</li></ul>
<ul><li>Responsible for reporting of accidents involving personnel, vehicles, public liability, property damage and fidelity claims. Assists in reviewing workers compensation claims relevant to area of responsibility to ensure proper handling.</li></ul>
<ul><li>Must know the city, state and federal laws and regulations that affect company business and know what licenses are required to operate the business.</li></ul>
<ul><li>Assists in branch supply systems /order supplies.</li></ul>
<ul><li>Assists Branch Manager in equipment audits and purchasing.</li></ul>
<ul><li>Perform all other duties as assigned or requested.</li></ul><div>
About Us
 
 
ABM (NYSE: ABM) is one of the world&rsquo;s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM&rsquo;s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries &ndash; from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit http://www.abm.com.
 
 
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
 
 
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
 
 
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you&rsquo;ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you&rsquo;re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
 
ABM directs all applicants to apply at http://www.abm.com/ ABM does not accept unsolicited resumes.</div></div>

Senior District Manager

<div>Pay: $100K/YR 
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant&rsquo;s experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information: 
ABM offers a comprehensive benefits package. For information about ABM&rsquo;s benefits, visit ABM Employee Benefits | Staff &amp; Management 


The Manager of Operations will provide oversight of all contracted services across multiple sites within a geographic region. The Manager of Operations will be responsible to build strong client partnerships and drive operational excellence to ensure those sites within the region are meeting or exceeding client expectations.

Ideal candidates will possess a positive, can-do attitude and have a passion for helping others be successful. In this role, you will partner and consult with the local operations team, the national team and the client to drive win-win solutions. Successful candidates will bring a customer focused mindset as well as possess strong business and financial acumen skills. You will also provide support, direction and coaching to the project managers at each location. 


Essential Functions
<ul><li>Possess deep knowledge of the operation at each site (contract, scope of work, building type, client nuances, local market conditions)</li></ul>
<ul><li>Be responsible for the delivery and execution of all contracted janitorial services within the region</li></ul>
<ul><li>Build long-term sustainable partnerships with the client at each location</li></ul>
<ul><li>Consistently travel to and visit each site within the region and participate in frequent, regular onsite meetings with the client</li></ul>
<ul><li>Effectively address all client related communications in real time with a sense of urgency (emails, phone calls, requests)</li></ul>
<ul><li>Properly escalate issues that could impact local or national perceptions of ABM as a preferred facility services provider</li></ul>
<ul><li>Review financial performance regularly to forecast spend and course correct when necessary</li></ul>
<ul><li>Ensure cost control levers and metrics are in place to proactively monitor overall spend to monthly budget</li></ul>
<ul><li>Work directly with client and internal teams to ensure billing and collections are processed in a timely manner</li></ul>
<ul><li>Negotiate modifications to compensation or staffing plans based on site specific needs, market conditions and client driven initiatives</li></ul>
<ul><li>Prepare and develop financial and operational reports weekly and monthly</li></ul>
<ul><li>Work closely with project managers to develop their operational knowledge and management capabilities</li></ul>
<ul><li>Make sure all onsite employees have clear job assignments, roles and responsibilities</li></ul>
<ul><li>Develop site specific performance standards and ensure portfolio wide standards are being met</li></ul>
<ul><li>Proactively create consistent and effective operational processes and see them through to implementation</li></ul>
<ul><li>Ensure all sites are properly documenting employee onboarding, badging, safety, job training and performance management issues</li></ul>
<ul><li>Drive and promote a strong safety culture; reinforce ABM and client safety programs</li></ul>
<ul><li>Ensure each site is conducting formal quality checks and inspections according to plan</li></ul>
<ul><li>Continuously monitor the overall performance of each site and make appropriate changes to improve performance</li></ul>
<ul><li>Up-sell additional services and tag jobs above and beyond contractual agreements</li></ul>
<ul><li>Partner with local and national 3rd party vendors and suppliers for onsite material, supplies and equipment (ordering, pricing, repair, testing out new products)</li></ul>
<ul><li>Understand and comply with ABM policies and procedures</li></ul>
<ul><li>Job duties may be modified at any time</li></ul> 


Minimum Requirements
<ul><li>Bachelor&rsquo;s degree preferred or equivalent military experience</li></ul>
<ul><li>Minimum of 5-7 years of management experience</li></ul>
<ul><li>Minimum of 5-7 years in facility services or building management (multi-site locations preferred)</li></ul>
<ul><li>Experience in warehouse, distribution center or manufacturing environments is a plus</li></ul>
<ul><li>Previous custodial experience desired</li></ul>
<ul><li>Able to travel by car weekly to sites within region</li></ul>
<ul><li>Extended travel outside of region (10%)</li></ul>
<ul><li>Excellent organizational skills and attention to detail</li></ul>
<ul><li>Proficient in Microsoft Office</li></ul>
<ul><li>Must have working knowledge of OSHA safety standards and regulations</li></ul>
<ul><li>Must maintain a valid State issued driver&rsquo;s license</li></ul> 


ALL EMPLOYEES ARE HIRED ON A 90 DAY PROBATION PERIOD. ANY VIOLATION OF ABM POLICIES DURING THIS PROBATION PERIOD WILL RESULT TO IMMEDIATE TERMINATION.

ABM IS AN EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER (MINORITY FEMALE/VETERAN/DISABILITY)<div>
About Us
 
 
ABM (NYSE: ABM) is one of the world&rsquo;s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM&rsquo;s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries &ndash; from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit http://www.abm.com.
 
 
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
 
 
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
 
 
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you&rsquo;ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you&rsquo;re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
 
ABM directs all applicants to apply at http://www.abm.com/ ABM does not accept unsolicited resumes.</div></div>

Regional Operations Manager

Join ABM Industries Inc. and explore 20   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

ABM Industries Inc.

ABOUT_COMPANY

Shuttle Supervisor Days

Shuttle Supervisor

Shuttle Supervisor Days

Senior District Manager

Regional Operations Manager

Regional Operations Manager

Regional Operations Manager