Qureos Mentor

Abu Dhabi Airports Company

<div>The Station Officer oversees the operations of the Airport Emergency Services (AES) to ensure a high level of emergency response readiness. The role involves managing personnel and resources to guarantee immediate and effective action during incidents, ensuring full compliance with Health and Safety regulations, General Civil Aviation Authority (GCAA) licensing standards, and airport policies and procedures.
The Station Officer exercises strong command and control during emergency situations, applies national and local emergency protocols, and maintains a safe, disciplined working environment. The role also supports staff welfare, training, and development while contributing to emergency planning, audits, and continuous improvement of AES operations. 
Responsibilities
Operational &amp; Incident Management
<ul><li>Provide Incident Command during emergency situations and make critical decisions to mitigate incidents effectively.
</li><li>Ensure command and control protocols are applied to the highest standard during all operations.
</li><li>Conduct incident investigations and compile required reports.
</li><li>Act as deputy to the AES Manager when required, ensuring continuity of leadership.
</li></ul>Training, Compliance &amp; Audits
<ul><li>Collaborate with the AES Manager to manage the Maintenance of Skills (MOS) and Structured Learning Program (SLP).
</li><li>Oversee training, audits, and staff proficiency assessments.
</li><li>Administer AES training and auditing systems in compliance with GCAA requirements, including Internal Quality Assurance (IQA).
</li><li>Support the development and maintenance of audit processes aligned with GCAA standards.
</li><li>Assist the AES Training/Assessor Team and support training-related change management initiatives.
</li></ul>Personnel &amp; Management Support
<ul><li>Support the AES Manager in people management, including monitoring sickness levels and staff welfare.
</li><li>Oversee the development and auditing of AES personnel under direct control.
</li><li>Ensure staff discipline, behavioural standards, and fitness requirements are maintained.
</li><li>Assist airport management in implementing organizational decisions and change initiatives.
</li></ul>Emergency Planning &amp; Stakeholder Engagement
<ul><li>Assist the Airport Emergency Planning (AEP) team and participate in Emergency Planning Committee activities.
</li><li>Support planning and execution of emergency exercises and drills.
</li><li>Establish and maintain operational relationships with emergency services and support agencies.
</li><li>Maintain effective communication with internal and external airport stakeholders.
</li></ul>Administration, Projects &amp; Resources
<ul><li>Ensure all policies, procedures, risk assessments, and records are accurate and up to date.
</li><li>Lead and support AES-related projects, including development of policies, procedures, and plans.
</li><li>Support management of regulatory and non-regulatory training budgets.
</li><li>Undertake additional duties as required to ensure business continuity.
</li></ul>Safety &amp; Environmental Responsibilities
<ul><li>Comply with and actively support the Airport Safety Management System (SMS).
</li><li>Promote a positive, just safety culture and participate in safety programs and governance meetings.
</li><li>Demonstrate ethical leadership and ensure safety is prioritized in all decisions.
</li>Act in a manner that minimizes environmental impact and supports airport sustainability objectives. 
<li>
</li></ul>Requirements and Skills
Education, Qualifications &amp; Certifications
<ul><li>Accredited certification at Watch Manager level (or equivalent).
</li><li>Relevant certifications related to emergency services discipline.
</li><li>ICAO Level 4 English language proficiency.
</li><li>Must meet all required medical and physical fitness standards.
</li></ul>Experience
<ul><li>Minimum of 5 years&rsquo; experience in aviation rescue and firefighting services.
</li><li>At least 3 years&rsquo; experience at a supervisory level.
</li></ul>Skills &amp; Competencies
<ul><li>Strong leadership skills with the ability to manage and motivate teams.
</li><li>Excellent communication and interpersonal skills.
</li><li>Proven ability to operate effectively under pressure.
</li><li>Proficiency in Microsoft Office applications.
</li><li>Strong understanding of safety, regulatory compliance, and emergency response standards.</li></ul></div>

Station Officer (UAE National)

<div>The Head of Events &amp; Operations is responsible for the strategic planning, execution, and operational oversight of all events, corporate functions, and brand activations for AD Airports. The role also leads key operational functions within the Marketing, Brand and Communications department, including governance, audits, policy and procedure management, budget oversight, and asset management.
This is a senior, cross-functional leadership role requiring strong expertise in event management, project management, operational excellence, stakeholder engagement, and team leadership. The position works closely with senior leadership, internal teams, external agencies, vendors, and international partners to deliver high-impact events aligned with AD Airports&rsquo; strategic objectives and brand positioning.
Responsibilities
Strategic Planning &amp; Execution
<ul><li>Develop, manage, and deliver the annual events and activations calendar aligned with AD Airports&rsquo; strategic objectives.
</li><li>Partner with the VP of Marketing, Brand and Communications and senior stakeholders to deliver end-to-end event management solutions.
</li><li>Create and implement comprehensive event strategies and plans from concept through execution.
</li><li>Ensure all events and corporate functions consistently reflect AD Airports&rsquo; brand identity.
</li></ul>Event Execution &amp; Coordination
<ul><li>Lead the end-to-end delivery of corporate events, conferences, exhibitions, product launches, and brand activations.
</li><li>Plan and manage trade delegations, roadshows, and international events in collaboration with embassies, business agencies, and consultants.
</li><li>Work closely with marketing, brand, and communications teams to ensure consistent messaging and branding across all events.
</li></ul>Stakeholder Management &amp; Collaboration
<ul><li>Act as the primary liaison with internal and external senior stakeholders to align event objectives, timelines, and budgets.
</li><li>Collaborate with department heads to develop event strategies that support business goals.
</li><li>Build and maintain strong relationships with embassies, local and global agencies, and industry partners to support international participation.
</li></ul>Agency &amp; Budget Management
<ul><li>Lead procurement, appointment, and management of third-party agencies and suppliers.
</li><li>Ensure cost control, quality standards, and timely delivery across all events.
</li><li>Manage event budgets, ensuring cost efficiency, timely utilisation, and optimal brand impact.
</li></ul>Department Operations &amp; Governance
<ul><li>Oversee operational governance for the Marketing, Brand and Communications department, including:
<ul><li>Policy and procedure development and compliance
</li><li>Addressing audit findings and risk management gaps
</li><li>Digital and physical asset management, inventory control, and documentation
</li><li>Budget planning, tracking, and reporting in coordination with Finance and Procurement
</li></ul></li><li>Standardise and streamline workflows, documentation, and reporting across team functions.
</li></ul>Monitoring, Reporting &amp; Continuous Improvement
<ul><li>Monitor market trends, competitor activity, and emerging tools to maintain brand relevance.
</li><li>Prepare post-event reports, evaluate effectiveness, and provide insights to senior management.
</li><li>Track event KPIs, timelines, and budgets to ensure delivery to the highest standards.
</li></ul>Project Management &amp; Leadership
<ul><li>Assume full project management responsibility for event programmes.
</li><li>Track progress, proactively identify risks, and resolve issues or delays.
</li><li>Ensure a coordinated approach across internal teams and external partners.
</li></ul>Other Duties
Perform additional tasks as assigned by the reporting manager. 
<ul><li>
</li></ul>Requirements &amp; Skills
Education &amp; Qualifications
<ul><li>Bachelor&rsquo;s degree in Event Management, Marketing, or a related field.
</li></ul>Experience
<ul><li>Minimum of 10 years&rsquo; experience in event planning and delivery.
</li><li>At least 5 years in a leadership or senior management role .
</li></ul>Skills &amp; Competencies
<ul><li>Strong project management and organisational skills with the ability to manage multiple complex initiatives simultaneously.
</li><li>Proven experience managing budgets, vendors, agencies, and large-scale event logistics.
</li><li>Excellent communication, negotiation, and stakeholder management skills.
</li><li>Strong understanding of branding, strategic event planning, and execution.
</li><li>Proficiency in event management tools and software.
</li><li>Demonstrated leadership capability with experience managing and coordinating cross-functional teams.</li></ul></div>

Head of Events & Operations

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Abu Dhabi Airports Company

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Station Officer (UAE National)

Head of Events & Operations