Qureos Mentor

Abu Dhabi Commercial Bank

<div>
 
 Senior Specialist - Marketing (Branding)
 
 
 
 
 
 Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.
 
 
 
 
 
 
 About the business area
 
 
 
 
 
 
 The Retail Banking Group (RBG) supports retail and micro-business customers in managing their finances, through expert advice and the provision of a full suite of specialist products and services in conventional and Shari&rsquo;ah compliant banking. The business is committed to driving digital innovation to deliver excellence in customer service. We are actively seeking an ambitious professional to join our Retail Banking team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.
 
 
 
 
 
 
 
 
 
 In this role, your key responsibilities include
 
 :
 
 
 
 
 <ul>
 <li>
 Relationship Management - Initiate and maintain productive, professional relationships with key personnel, business units and internal stakeholders in line with the agreed standards, acting as a strategic contributor to the team. Manage the daily communications with internal teams. Provide overall support and assistance to the line manager and the department in executing all marketing activities and ensure timely implementation as and when needed. Oversee and manage relationships with agencies and external partners, providing the guidelines and framework of the brand. Lead projects within the agreed timelines and processes to ensure successful and timely roll- out
 </li>
 <li>
 Account Planning and Budgeting - Enhance the marketing calendar for assigned customer accounts and reconcile actual activity versus planned activity Support the line manager in managing the marketing budget tracker for specific initiatives to achieve maximum Return on Investment (ROI) on campaigns. Plan and track the implementation of marketing initiatives on a quarterly basis, ensuring alignment with the overall marketing plans. Own all activities to be managed within budget and that standard operating procedures are followed for all procured activities.
 </li>
 <li>
 Campaign/Event Management - Support the line manager in the planning and execution of integrated marketing campaigns and strategies while driving impactful campaigns to support business objectives. Oversee the routine monthly communications activities through monthly statements, newsletters, offers etc. across various channels. Develop structured and robust marketing and creatives briefs, coordinate with agencies on clear deliverables and finalize fees where required. Monitor the roll out of various marketing campaigns. Lead end-to-end execution of product stands/kiosks and manage the installation and dismantling of stands and arrange sales collaterals as required to ensure the Bank&rsquo;s overall image is maintained. Analyze market trends, customer insights and campaign performance data to optimize marketing initiatives. Monitor the roll out of various marketing campaigns and report on channels performance. Measure the success of marketing campaigns by tracking and reporting on key performance indicators.
 </li>
 <li>
 Management Reporting - Proactively provide a weekly status update to the line manager in line with the required reporting standard. Ensure that information is accurately given in a timely manner to other departments relying on data to complete reports and use for future decision making, i.e. Finance. Support in the preparation of reports and presentations to provide management with the strategic plans. Develop end of campaign reports to measure the success against strategic goals and report on the performance using key data points.
 </li>
 <li>
 Vendor Management - Work with Bank approved external suppliers to deliver marketing activities as required. Manage supplier relationship so that the performance of said suppliers is of a standard that ADCB would expect and accept.
 </li>
 <li>
 People Management - Manage self and team in line with ADCB&rsquo;s people management policies, procedures, processes and practices to ensure adherence and to maximize own and employee contribution to business performance. Organize and supervise the activities and work of the team to ensure that targets and objectives are achieved and the business plan is delivered in line with the required policies, processes, procedures and systems.
 </li>
 <li>
 Policies, Processes, Systems and Procedures - Implement approved departmental policies, processes and procedures, and ensure employee adherence so that work is carried out to the required standard while delivering the required standards of service to customers and stakeholders.
 </li>
 <li>
 Continuous Improvement - Manage and motivate the team to ensure they contribute to, and participate in, the identification and implementation of change initiatives, programs and projects in line with the Bank&rsquo;s standards
 </li>
 <li>
 Customer Service - Demonstrate Our Promise and apply the ADCB Service Standards to deliver the Bank&rsquo;s required levels of service in all internal and external customer interactions
 </li>
 </ul>
 
 
 
 
 
 The ideal candidate should have the following experience
 
 
 
 
 
 <ul>
 <li>
 At least 5 years of marketing work experience such as brand management including brand strategy, brand architecture development, brand guidelines development and fully integrated brand campaign planning and execution
 </li>
 <li>
 Bachelor&rsquo;s Degree in Marketing is an added advantage
 </li>
 <li>
 Excel, Word, Microsoft Office (MS)
 </li>
 <li>
 Creative mindset in storytelling and brand messaging
 </li>
 <li>
 Strategic Communication planning
 </li>
 <li>
 Collaboration, Communication and interpersonal skills Stakeholder Management
 </li>
 <li>
 Creativity, proactivity and attention to detail
 </li>
 </ul>
 
 
 
 
 
 What we offer:
 
 
 
 
 
 <ul>
 <li>
 
 Competitive Salary
 
 : The indicative pay range for this role is AED 20,000 &ndash; AED 29,500 per month. Additionally, all employees are eligible to participate in one of our rewarding variable pay plans.
 </li>
 <li>
 
 Comprehensive Benefits Package
 
 : This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).
 </li>
 <li>
 
 Flexible and Remote Working Options
 
 : We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.
 </li>
 <li>
 
 Learning and Development Opportunities
 
 : We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training and professional development programs.
 </li>
 </ul>
 
 
 
 
 At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.
 
</div>

Senior Specialist - Marketing

<div>
 
 Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.
 
 
 
 
 
 
 About the business area, Group Compliance &amp; Governance:
 
 
 
 Compliance is an independent function at ADCB which takes an active approach to risk management and monitoring, ensuring the Bank complies with applicable laws, regulations, rules and market standards. The Group creates, implements and monitors policies and procedures designed to prevent or detect financial crime and any compliance breaches of the Bank, its employees and clients. It also monitors and measures the impact of conduct risk and compliance on the Bank&rsquo;s risk appetite and profile.
 
 
 
 
 
 
 In this role, your key responsibilities include
 
 :
 
 <ul>
 <li>
 To assist the Senior Corporate Secretary in the development of ADCB&rsquo;s Group governance framework and to facilitate the smooth operations of the Bank&rsquo;s Board and its Committees, in addition to facilitating communication between and amongst Board and management to ensure that the Bank delivers upon its commercial and customer priorities
 </li>
 <li>
 Assist the Senior Corporate Secretary by contributing to the design and implementation of the Board Secretariat&rsquo;s strategy in line with ADCB&rsquo;s vision, mission and business focus areas
 </li>
 <li>
 Assist the Senior Corporate Secretary in ensuring the Bank understands its governance framework and support the development of effective and efficient governance strategy, plans and programs across ADCB to facilitate appropriate governance and stewardship
 </li>
 <li>
 Assist the Senior Corporate Secretary in managing ADCB&rsquo;s Board Secretariat function to ensure the smooth and effective operation of the Bank&rsquo;s Board and committees to the required standard
 </li>
 <li>
 Provide input to improving Board/Board Committees&rsquo;effectiveness and overall governance by ensuring effective communication and information flow between and amongst the Board and senior managers and ensure Board/Board Committees&rsquo; directions are followed up, and assist management in understanding the requirements and directions of the Board and its committees
 </li>
 <li>
 Identify governance issues and suggest efforts to improve the Bank&rsquo;s governance framework
 </li>
 <li>
 Support the Bank&rsquo;s company secretarial activities, both for the Public Joint Stock Company (PJSC) and all subsidiaries to the required standard
 </li>
 <li>
 Assist the Senior Corporate Secretary to ensure the resilience of the businesses in the event of a crisis/disaster with an adequate, comprehensive, current and valid Business Continuity Management system
 </li>
 <li>
 Adhere to all relevant organisational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders
 </li>
 </ul>
 
 
 
 
 
 The ideal candidate should have the following experience:
 
 
 <ul>
 <li>
 At least 6 years of experience in governance-related roles in a Bank or a listed company
 </li>
 <li>
 Minimum Qualifications Bachelor&rsquo;s Degree in Law, Accountancy, Finance or Business Administration
 </li>
 <li>
 Professional Qualifications Evidence of working towards Institute of Chartered Secretaries and Administrators (ICSA) Qualification
 </li>
 <li>
 Knowledge and Skills Detailed knowledge and understanding of ADCB&rsquo;s Banking channels and business lines
 </li>
 <li>
 Good/developing understanding of the governance and regulatory frameworks relevant to ADCB and their impact and implications for the Bank
 </li>
 <li>
 Good/developing understanding of governance, company secretarial practices, regional and international best practices and adequate knowledge of companies law, applicable regulations, and corporate administration
 </li>
 </ul>
 
 
 
 
 
 What we offer:
 
 
 <ul>
 <li>
 Competitive Salary &amp; Additionally, all employees are eligible to participate in one of our rewarding variable pay plans.
 </li>
 <li>
 Comprehensive Benefits Package: This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).
 </li>
 <li>
 Flexible and Remote Working Options: We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.
 </li>
 <li>
 Learning and Development Opportunities: We value and facilitate continuous learning and personal development through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-learning catalog, on-the-job training, and professional development programs.
 </li>
 </ul>
 
 
 
 
 At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.
 
</div>

Manager Company Secretariat

<div>
 
 Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.
 
 
 
 
 
 
 About the business area
 
 
 
 
 
 
 Our Legal &amp; Board Secretariat team works with internal and external stakeholders to advise on legal and company secretarial issues, including corporate governance activities, all banking and corporate legal issues and certain types of litigation affecting our business activities and assets. We provide professional legal services for Abu Dhabi Commercial Bank (ADCB) and its subsidiaries by addressing legal risks, providing creative solutions, and identifying opportunities for our business partners. As a key control partner for ADCB, we understand the businesses we support and their ultimate customer, shareholder and employee goals. The Legal &amp; Board Secretariat team advices ADCB on remaining in line with international financial services regulations and legislation. Our experts collaborate with stakeholders all over the bank to deal with a wide range of critical business issues &ndash; from banking, corporate and commercial laws to litigation, investigations, mergers and acquisitions and governance.
 
 
 
 
 
 We are actively seeking an ambitious professional to join our team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in banking.
 
 
 
 
 
 
 
 
 
 In this role, your key responsibilities include
 
 :
 
 
 
 
 <ul>
 <li>
 Provide advice to the business on the legal implications of commercial decisions and transaction structures under the guidance of Senior Legal Counsel.
 </li>
 <li>
 Manage simple to moderately complex transactions by liaising with external counsel (if required) and the business to achieve commercial aims and provide necessary drafting and project management support to Documentation Unit.
 </li>
 <li>
 Manage the initial steps to anticipate, identify and manage legal risks including proactively identifying legal issues and progressing team efforts to improve legal risks and the bank&rsquo;s legal infrastructure at an appropriate cost.
 </li>
 <li>
 Assist with training colleagues across the bank on legal issues and generally increasing awareness of legal issues.
 </li>
 <li>
 Assist with selecting and managing external counsel and ensuring that external counsel service and costs are appropriate at all times.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 The ideal candidate should have the following experience:
 
 
 
 
 
 <ul>
 <li>
 At least 4 years of legal experience (where appropriate, in banking/finance or other required and relevant areas of specialism, such as commercial law) from a reputable/recognized law firm and/or regional or international bank.
 </li>
 <li>
 Bachelor&rsquo;s Degree from a recognized/reputable university in law, or another degree and a recognized conversion course.
 </li>
 <li>
 Admission to practice in a civil or common law country desirable (but not required).
 </li>
 <li>
 Problem solving skills, analytical skills
 </li>
 <li>
 Good communication skills
 </li>
 <li>
 Early leadership skills
 </li>
 <li>
 Drafting capabilities and expert written and spoken English / Arabic skills are essential.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 What we offer:
 
 
 
 
 Comprehensive Benefits Package
 
 : This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).
 
 
 
 Flexible and Remote Working Options
 
 : We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.
 
 
 
 Learning and Development Opportunities
 
 : We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training and professional development programs.
 
 
 
 
 
 At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.
 
 
 
</div>

Legal Counsel (UAEN Talents Only)

<div>
 
 
 Digital Senior Product Owner
 
 
 
 
 
 Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.
 
 
 
 
 
 About the business area
 
 
 
 
 
 The Retail Banking Group (RBG) supports retail and micro-business customers in managing their finances, through expert advice and the provision of a full suite of specialist products and services in conventional and Shari&rsquo;ah compliant banking. The business is committed to driving digital innovation to deliver excellence in customer service. We are actively seeking an ambitious professional to join our Retail Banking team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.
 
 
 We are actively seeking an ambitious professional to join our Retail Banking team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.
 
 
 
 
 
 In this role, your key responsibilities include
 
 :
 
 
 
 
 
 <ul>
 <li>
 Digital product Development and Implementation- Identify opportunities for enhancement and innovation across digital channels (internet, mobile, tablet, SMS, wearable, digital TV) to broaden service offerings and elevate Digital Channel services in alignment with business goals.
 </li>
 <li>
 Digital product Usage and Reporting- Plan and coordinate onboarding, usage, and migration initiatives for assigned digital products, ensuring a seamless customer experience and prompt resolution of service issues to protect the bank&rsquo;s reputation. Monitor and analyze product usage metrics and revenue-related KPIs to assess adoption, identify trends, and support data-driven enhancements. Collaborate with analytics, operations, and customer service teams to ensure accurate reporting, timely issue escalation, and continuous improvement of digital product performance.
 </li>
 <li>
 Quality Certification, Audit and Compliance- Ensure that all services meet regulatory requirements such as ISO 9001 certification for internet banking/mobile Banking and product development.
 </li>
 <li>
 People Management- Manage self and team in line with ADCB&rsquo;s people management policies, procedures, processes and practices to ensure adherence and to maximize own and employee contribution to business performance. Organize and supervise the activities and work of the team to ensure that targets and objectives are achieved and the business plan is delivered in line with the required policies, processes, procedures and systems.
 </li>
 <li>
 Policies, Processes, Systems and Procedures- Implement approved departmental policies, processes and procedures, and ensure employee adherence so that work is carried out to the required standard while delivering the required standards of service to customers and stakeholders.
 </li>
 <li>
 Continuous Improvement- Manage and motivate the team to ensure they contribute to, and participate in, the identification and implementation of change initiatives, programmes and projects in line with the Bank&rsquo;s standards.
 </li>
 <li>
 Customer Service- Demonstrate Our Promise and apply the ADCB Service Standards to deliver the Bank&rsquo;s required levels of service in all internal and external customer interactions.
 </li>
 </ul>
 
 
 
 
 The ideal candidate should have the following experience
 
 
 <ul>
 <li>
 At least 6 years of experience in delivering projects in alternate delivery channels within a Bank
 </li>
 <li>
 Bachelor&rsquo;s Degree in relevant specialization
 </li>
 <li>
 Project Management Prince II or Project Management Institute (PMI) or Agile (or equivalent) Certification
 </li>
 <li>
 Knowledge of web channels and mobile technologies
 </li>
 <li>
 Planning, analytical and time management skills
 </li>
 </ul>
 
 
 
 
 
 What we offer:
 
 
 <ul>
 <li>
 
 Competitive Salary
 
 : The indicative pay range for this role is AED
 
 45,000 &ndash; AED 55,000
 
 per month. Additionally, all employees are eligible to participate in one of our rewarding variable pay plans.
 </li>
 <li>
 
 Comprehensive Benefits Package
 
 : This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).
 </li>
 <li>
 
 Flexible and Remote Working Options
 
 : We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.
 </li>
 <li>
 
 Learning and Development Opportunities
 
 : We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training and professional development programs.
 </li>
 </ul>
 
 
 
 At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.
 
 
 
</div>

Digital Senior Product Owner - CRM

Join Abu Dhabi Commercial Bank and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Abu Dhabi Commercial Bank

ABOUT_COMPANY

Senior Specialist - Marketing

Manager Company Secretariat

Legal Counsel (UAEN Talents Only)

Digital Senior Product Owner - CRM