Qureos Mentor

Abu Dhabi Commercial Bank

<div>
 
 Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.
 
 
 
 
 
 
 
 
 
 About the business area
 
 
 
 
 
 
 ADCB&rsquo;s people represent the Bank&rsquo;s primary competitive advantage in the marketplace. Empowering employees to reach their full potential in a high-performance culture is therefore a strategic priority. The Human Resources department plays a key role in driving success, coordinating closely with all business functions to build capacity and enable accelerated implementation of strategy. Attracting and retaining top talent, continuous development of skills and the provision of rewarding career paths are at the center of the Bank&rsquo;s approach to pursuing sustainable growth.
 
 
 
 
 
 We are actively seeking an ambitious professional to join our team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in banking.
 
 
 
 
 
 
 
 
 
 In this role, your key responsibilities include
 
 :
 
 
 
 
 <ul>
 <li>
 Collaborate with Groups and related subsidiaries to gain a deep understanding of their current and future business plans in order to ensure that the people agenda is considered in and enables the business strategy.
 </li>
 <li>
 Support the Groups and related subsidiaries with all Human Resources business partner (HRBP) initiatives, providing them with HR guidance and insights.
 </li>
 <li>
 Own the assigned business unit relationship with the different HR Centers of Excellence (CoE), providing the &lsquo;voice of the customer&rsquo; back to the respective specialist HR teams, and recommending operational improvements to internal policies and processes.
 </li>
 <li>
 Serve as a thought partner to the business, including subsidiaries, across all HR related topics, providing input for all key strategic discussions and challenges in order to apply best practices and guidelines.
 </li>
 <li>
 Implement best practices and guidelines to ensure consistency across the organization, tailored to the Groups&rsquo; needs and specific requirements such as productivity, efficiency, spans and layers improvement and critical role selection.
 </li>
 <li>
 Implement identified HRBP initiatives in order to achieve outcomes by key area, reporting and recommending course corrections when identified.
 </li>
 <li>
 Measure and monitor people outcomes and link them to business outcomes.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 The ideal candidate should have the following experience:
 
 
 
 
 
 <ul>
 <li>
 At least 6 years of experience in HR business partnering or generalist HR roles within the banking or financial services industry.
 </li>
 <li>
 Bachelor&rsquo;s Degree in Human Resources or related subject
 </li>
 <li>
 Detail oriented Proven self- starter
 </li>
 <li>
 Ability to work on own initiatives
 </li>
 <li>
 Good writing and communication skills.
 </li>
 </ul>
 
 
 
 
 
 What we offer:
 
 
 
 
 Competitive Salary :
 
 All employees are eligible to participate in one of our rewarding variable pay plans.
 
 
 
 Comprehensive Benefits Package
 
 : This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).
 
 
 
 Flexible and Remote Working Options
 
 : We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.
 
 
 
 Learning and Development Opportunities
 
 : We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training and professional development programs.
 
 
 
 
 
 
 
 
 At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.
 
</div>

Investment Banking Associate - Energy & Natural Resources

<div>
 
 
 Executive Manager &ndash; Change Implementation and Project Delivery (Project Manager)
 
 
 
 
 
 Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.
 
 
 
 
 
 About the business area
 
 
 
 
 
 Private Banking provides high-net-worth clients with an end-to-end banking service to help manage their full banking and investment needs effectively. Our dedicated bankers provide a wide variety of solutions to meet clients&rsquo; investment and borrowing requirements, including complex and bespoke loan structuring. Wealth preservation requirements are addressed through a comprehensive wealth planning solution, tailored to individual needs.
 
 
 
 
 
 In this role, your key responsibilities include
 
 :
 
 
 
 
 
 <ul>
 <li>
 Programme Management - Identify, drive and lead the end-to-end delivery of strategic initiatives and transformation programmes to enhance customer experience, boost sales performance and improve operational efficiency across customer journeys within the Group. Manage business process transformation projects and the delivery of strategic initiatives ensuring alignment with enterprise transformation goals, regulatory requirements, and client-centric outcomes. Collaborate with Business stakeholders, Product and Channel owners and Risk and control functions to ensure processes and / or system changes are in line with efficient, lean and customer-centric principles. Define, manage and monitor project KPIs to ensure project OKRs are clearly articulated, measurable and time bound, and that achievements and value-delivery is sustained post-implementation. Ensure regulatory compliance and market relevance by integrating the latest regulatory developments and industry best practices into all processes and enablement platforms within the scope of responsibility.
 </li>
 <li>
 Performance Management - Drive a performance culture geared towards innovation, challenging the status quo and conventional thinking, and driving continuous improvement across all facets of the business. Conduct post-implementation reviews including project performance evaluations compared to pre-project metrics and market benchmarks and suggest further improvements on an ongoing basis. Ensure that any post-implementation issues are identified and addressed by the relevant design teams and project managers. Identify lessons learned and recommend enhancements to maximize long-term value, and propose new KPIs to support the changes across sales, service and support teams. For key processes, produce and maintain process blueprints, that would be critical in future process enhancements, scalability and knowledge transfer.
 </li>
 <li>
 Risk Management - Collaborate with Compliance, Risk, Legal, Internal Audit, and Governance, Policy and Control teams to ensure that all new and existing processes comply with bank-wide standards, policies, risk appetite and regulatory framework. Lead the integration of new policies and regulatory requirements by maintaining accurate, up-to-date internal documentation and ensuring seamless cross-referencing across Group Policies, Standard Operating Procedures (SOPs), and operational guidelines. Promote a culture of proactive risk management by embedding risk considerations into project planning, execution, and post-implementation reviews, ensuring that transformation initiatives are both innovative and compliant.
 </li>
 <li>
 Stakeholder Management - Cultivate and manage strategic relationships with internal and external stakeholders across Private Banking to ensure alignment with business objectives and to consistently deliver service excellence. Act as the primary liaison for business teams following major project rollouts, product enhancements, and process improvements while ensuring smooth transitions, issue resolution, and sustained adoption. Lead the development and delivery of training programs and knowledge-sharing initiatives to support business readiness and capability building across impacted teams. Champion stakeholder engagement by fostering collaboration, transparency, and shared ownership of transformation outcomes.
 </li>
 <li>
 People Management - Manage self and team in line with ADCB&rsquo;s people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance. Manage the effective achievement of the team&rsquo;s objectives through setting individual objectives, managing performance, developing the team and providing formal and informal feedback to maximise overall performance, engagement and motivation.
 </li>
 <li>
 Policies, Processes, Systems and Procedures - Recommend and implement improvements to departmental policies, procedures and processes covering all areas of activity so that all relevant procedural requirements are fulfilled while ensuring that ADCB delivers best-in-class services, products and innovation
 </li>
 <li>
 Continuous Improvement - Identify opportunities to contribute to organisational and departmental change initiatives, programmes and projects taking into account best practice and standards in the business environment
 </li>
 <li>
 Customer Service - Demonstrate Our Promise and apply the ADCB Service Standards to deliver the Bank&rsquo;s required levels of service in all internal and external customer interaction
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 The ideal candidate should have the following experience
 
 
 
 
 <ul>
 <li>
 At least 8 years of experience working in strategy, consulting, process improvement, project or change management in a service or financial services organization
 </li>
 <li>
 Minimum Qualifications
 </li>
 <li>
 Bachelor&rsquo;s Degree in Finance, Economics or Business Administration
 </li>
 <li>
 Professional Qualifications
 </li>
 <li>
 Lean Six Sigma, Scrum Master, PMP, Business Process Management, Chartered Financial Analyst (CFA)
 </li>
 <li>
 Knowledge and Skills
 </li>
 <li>
 Programme Governance &amp; Delivery
 </li>
 <li>
 Private Banking &amp; Regulatory Compliance
 </li>
 <li>
 Financial Oversight &amp; Planning
 </li>
 <li>
 Stakeholder Engagement &amp; Reporting
 </li>
 <li>
 Strategic &amp; Technical Expertise
 </li>
 <li>
 Project &amp; Organizational Leadership
 </li>
 <li>
 Communication &amp; Collaboration
 </li>
 </ul>
 
 
 
 At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.
 
</div>

Executive Manager - Change Implementation and Project Delivery (Project Manager)

<div>
 
 Portfolio Manager - Aspire segment
 
 
 
 
 
 Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.
 
 
 
 
 
 
 About the business area
 
 
 
 
 
 
 The Retail Banking Group (RBG) supports retail and micro-business customers in managing their finances, through expert advice and the provision of a full suite of specialist products and services in conventional and Shari&rsquo;ah compliant banking. The business is committed to driving digital innovation to deliver excellence in customer service. We are actively seeking an ambitious professional to join our Retail Banking team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.
 
 
 
 
 
 
 In this role, your key responsibilities include
 
 :
 
 
 
 
 <ul>
 <li>
 Portfolio Management-Own and manage the segment portfolio including overall liability, assets and wealth book growth in order to enable achievement of the established targets and objectives
 </li>
 <li>
 Leverage customer analytics and database marketing to maximise cross sell/deep sell/up sell ratios
 </li>
 <li>
 Monitor the portfolio and initiate portfolio actions (in consultation with Business Intelligence Unit), to help achieve portfolio Key Performance Indicators (KPIs), increase customer engagement, ensure quarter on quarter growth in Net Promoter Score (NPS)
 </li>
 <li>
 Develop, launch and monitor customer facing tactical campaigns in order to create awareness and grow the segment portfolio
 </li>
 <li>
 Carry out regular reviews of fees/charges and interest rates offered on liability and asset products in order to enable updating the fees as required
 </li>
 <li>
 Develop and monitor management information systems to control and monitor performance of the portfolio, operating expenditure, service levels and to provide accurate management reports
 </li>
 <li>
 Relationship Management-Manage and build key relationships with ADCB&rsquo;s internal stakeholders (Product team, distribution channels, Operations, Legal, Compliance, Marketing etc.) for the coordination of assigned portfolio related programmes, processes and initiatives in order to ensure that these relationships continuously serve the Bank&rsquo;s best interests and support the achievement of the objectives
 </li>
 <li>
 Budget Management-Contribute to the preparation of the business area&rsquo;s budget and manage and monitor the financial performance against the budget so that areas of unsatisfactory performance are identified, rectified promptly and potential performance improvement opportunities are capitalised upon
 </li>
 <li>
 People Management-Manage self and team in line with ADCB&rsquo;s people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance. Organize and supervise the activities and work of the team to ensure that targets and objectives are achieved and the business plan is delivered in line with the required policies, processes, procedures and systems
 </li>
 <li>
 Policies, Processes, Systems and Procedures-Implement approved departmental policies, processes and procedures, and ensure employee adherence so that work is carried out to the required standard while delivering the required standards of service to customers and stakeholders
 </li>
 <li>
 Continuous Improvement-Manage and motivate the team to ensure they contribute to, and participate in, the identification and implementation of change initiatives, programmes and projects in line with the Bank&rsquo;s standards
 </li>
 <li>
 Customer Service-Demonstrate Our Promise and apply the ADCB Service Standards to deliver the Bank&rsquo;s required levels of service in all internal and external customer interactions.
 </li>
 </ul>
 
 
 
 
 
 The ideal candidate should have the following experience
 
 
 <ul>
 <li>
 Minimum 5 years&rsquo; progressive experience in Retail banking in UAE, preferably portfolio management with established track record in digital customer acquisition and x-sell (lifecycle management)
 </li>
 <li>
 Bachelor&rsquo;s Degree in Finance or Economics
 </li>
 <li>
 Prior experience in retail customer portfolio P&amp;L management, customer lifecycle management (digitally) and capable of picking up AI use cases.
 </li>
 <li>
 Knowledge in Product cross-sell strategy, Customer retention and attrition management &amp; Lifecycle campaigns and loyalty programs
 </li>
 <li>
 Planning, analytical and time management skills
 </li>
 <li>
 Digital customer acquisition (Hayyak, Mobile, Internet Banking)
 </li>
 <li>
 Written and verbal English communication skills
 </li>
 <li>
 In depth technical knowledge of Retail Banking products and services
 </li>
 <li>
 Numerical and financial analysis skills
 </li>
 </ul>
 
 
</div>

Portfolio Manager

<div>
 
 Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.
 
 
 
 
 
 
 About the business area - Group Risk Management
 
 
 
 ADCB prioritises a disciplined approach to risk, recognising its fundamental importance to the Bank&rsquo;s long-term organisational and financial resilience. Group Risk Management oversees the implementation of ADCB's risk objectives, identifying and addressing gaps in the bank's risk infrastructure/framework. Their responsibilities include nurturing the independence of the risk function, establishing provisioning policies, and introducing changes to energise risk awareness among front office personnel and decision-makers. Continuously tuning the risk organisation in line with market best practices, they manage ADCB's portfolio and associated risks to international standards, while establishing a clear risk culture across all areas of operation.
 
 
 
 
 
 
 In this role, your key responsibilities include
 
 :
 
 <ul>
 <li>
 The role holder is responsible for leading the development and execution of a comprehensive risk policy framework and strategy in order to mitigate risk for AHB at an organisation-wide level and to protect the employees, assets and reputation of the bank and further grow shareholder value and profitability. The role holder is also responsible for providing recommendations to AHB senior management on matters related to risk management and regulatory compliance.
 </li>
 <li>
 Liaises with management in all departments to ensure the implementation of the risk management framework.
 </li>
 <li>
 
 Processes:
 
 Formulates a risk management framework to be implemented within AHB ensuring a strong credit culture, establishes prudent risk policies and lending guidelines and provides input into strategic and operating plans, and advises AHB Board on risk tolerance/appetite with the aim to maintain a sound asset quality and minimise credit losses.
 </li>
 <li>
 Develops the strategic risk management vision and ensures its implementation across AHB with the use of exceptional leadership skills, internal and external alliances and highly developed business skills.
 </li>
 <li>
 Fosters a culture of portfolio risk management and regulatory compliance within international standards with the aim to ensure a balanced risk reward equation, maximize shareholder returns and minimize credit losses.
 </li>
 <li>
 Leads the analyses of the existing portfolio in order to develop a risk management capability and optimize risk-returns.
 </li>
 <li>
 Identifies &amp; assesses the operational, regulatory, financial, informational, reputational and audit risks in order to develop a risk mitigation strategy to be implemented.
 </li>
 <li>
 Keeps abreast with developments in the methodologies that may impact the business and ensures implementation of these advanced methodologies for credit risk management and to ensure alignment with the best practices.
 </li>
 <li>
 Directs the periodic review of risk management policies and ensures necessary adjustment based on identified changes in the market environment are implemented seamlessly and best-practice methodology is applied.
 </li>
 <li>
 Implements laid down contingency plans/measures during a crisis situation in order to undertake rapid recovery and timely resumption of critical operations following any disruption at an internal/external level.
 </li>
 <li>
 Guides internal stakeholders and team members in the execution of mitigation plans during crises while ensuring that the recovery procedures do not compromise the overall control environment and uphold the compliance requirements.
 </li>
 <li>
 Provides vital strategic and risk-based decision support to AHB senior management, participates in and chairs risk committees and liaises closely with internal and external stakeholders in order to support the risk management at AHB and optimise relations with regulators
 </li>
 <li>
 Leads the establishment of a corporate risk map according to the methodology to identify risks and conduct business impact analysis.
 </li>
 <li>
 Guides the development of risk processes, models, templates, and decision making frameworks in order to ensure monitoring, timely identification, and assessment of all current and potential future risks and to embed risk management process and support implementation to protect the employees, assets and reputation of the bank and to grow shareholder value and profitability.
 </li>
 <li>
 Directs the Risk Management process for Islamic Financial services, product development and customers for the bank and ensures expert support and superior internal customer service is provided to the business through quick and efficient credit decisions, risk mitigation advice and credit guidance to meet external customer needs while ensuring all customer transactions are conducted strictly in accordance with the regulations.
 </li>
 <li>
 
 Learning and Development:
 
 Develops and coaches the team to work as enables (of business) yet protectors (of the bank's capital and reputation).
 </li>
 <li>
 Keeps abreast of local and international developments and techniques in risk management in order to implement best practices within the Bank.
 </li>
 <li>
 Develops talent within the department by providing guidance, ongoing feedback, coaching and development opportunities to individuals to enable achievement of the defined goals
 </li>
 </ul>
 
 
 
 
 
 The ideal candidate should have the following experience
 
 
 <ul>
 <li>
 Bachelor's Degree in a relevant field required + Master's Degree or certifications in a relevant field preferred
 </li>
 <li>
 15+ years of relevant banking experience with at least 6 years in a similar role
 </li>
 <li>
 Functional Knowledge: Analytical Skill
 </li>
 <li>
 Language Proficiency (English, with Arabic an asset)
 </li>
 <li>
 Strong knowledge of retail banking products and services.
 </li>
 <li>
 Problem Solving
 </li>
 <li>
 Customer Service Orientation
 </li>
 </ul>
 
 
 
 
 
 What we offer:
 
 
 <ul>
 <li>
 Competitive Salary &amp; Additionally, all employees are eligible to participate in one of our rewarding variable pay plans.
 </li>
 <li>
 Comprehensive Benefits Package: This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).
 </li>
 <li>
 Learning and Development Opportunities: We value and facilitate continuous learning and personal development through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-learning catalog, on-the-job training, and professional development programs.
 </li>
 </ul>
 
 
 
 
 At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.
 
</div>

Chief Risk Officer (ADCB Subsidiary)

Join Abu Dhabi Commercial Bank and explore 5   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Abu Dhabi Commercial Bank

ABOUT_COMPANY

Manager - Human Resource Business Partner

Investment Banking Associate - Energy & Natural Resources

Executive Manager - Change Implementation and Project Delivery (Project Manager)

Portfolio Manager

Chief Risk Officer (ADCB Subsidiary)