Qureos Mentor

Abu Dhabi Commercial Bank

<div>
 
 
 Senior Specialist - Paid Social Media
 
 
 
 
 
 
 Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.
 
 
 
 
 
 
 About the business area
 
 
 
 
 
 
 The Retail Banking Group (RBG) supports retail and micro-business customers in managing their finances, through expert advice and the provision of a full suite of specialist products and services in conventional and Shari&rsquo;ah compliant banking. The business is committed to driving digital innovation to deliver excellence in customer service. We are actively seeking an ambitious professional to join our Retail Banking team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.
 
 
 
 
 
 
 
 
 
 In this role, your key responsibilities include
 
 :
 
 
 
 
 <ul>
 <li>
 Design and implement paid social strategy for the Bank and contribute to the development and implementation of Bank wide digital marketing strategy across paid social channels to ensure high brand presence and customer engagement
 </li>
 <li>
 Assist and manage performance driven paid social campaigns for assigned stakeholders across channels like paid search, display, programmatic, paid social and affiliates in order to drive results that contribute to business goals
 </li>
 <li>
 Set a campaign strategy, research potential marketing channels and analyse competitors in order to make informed recommendations for future social media campaigns
 </li>
 <li>
 Manage all campaign activity and processes required in order to proficiently create and run campaigns to ensure optimal success
 </li>
 <li>
 Maintain an in depth understanding of ADCB&rsquo;s marketplace by monitoring competition and analysing customer feedback in order to make future campaign recommendations to concerned stakeholders
 </li>
 <li>
 Lead and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification in order to reach the optimal audience
 </li>
 <li>
 Set up and optimise company pages within each platform in order to increase the visibility of company&rsquo;s social content
 </li>
 <li>
 Moderate all user-generated content in line with the company moderation policy for each community to ensure compliance
 </li>
 <li>
 Coordinate influencer marketing strategies, measure brand and product mention in order to report on the resulted return on investment (ROI) in brand and product marketing initiatives
 </li>
 <li>
 Analyse the performance of campaigns in order to hit and exceed stakeholder expectations and Key Performance Indicators (KPIs)
 </li>
 <li>
 Manage and oversee community and response management on ADCB&rsquo;s social business pages between external vendors and internal contact center teams in order to make recommendations for improvement
 </li>
 <li>
 Drive reports, studies and make presentations to stakeholders in order to show the impact of paid social media and encourage internal buy in
 </li>
 <li>
 Analyse media data to understand how paid social integrates with other media formats and channels in order to make informed recommendations which include latest tools, technology and techniques
 </li>
 <li>
 Coordinate with data suppliers and other third party data experts in order to develop company data visualisation and presentation
 </li>
 <li>
 Adhere to all relevant organisational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders
 </li>
 <li>
 Manage self in line with the Bank&rsquo;s people management policies, procedures, processes and practices to ensure adherence and to maximise own contribution to business performance
 </li>
 <li>
 Demonstrate Our Promise and apply the ADCB Service Standards to deliver the Bank&rsquo;s required levels of service in all internal and external customer interactions
 </li>
 </ul>
 
 
 
 
 
 The ideal candidate should have the following experience
 
 
 <ul>
 <li>
 At least 5 years of experience in managing paid, owned and earned digital channels, digital marketing account management, Facebook-Instagram Business Manager, Twitter advertising platform, LinkedIn Advertising platform and managing campaign analytics through Google analytics, Google Tag Manager, listening and measurement tools and significant experience in scaling acquisitions
 </li>
 <li>
 Skills such as SEO, SEM
 </li>
 <li>
 Preferred Arabic speaker
 </li>
 <li>
 Master&rsquo;s Degree in Marketing or Business Development
 </li>
 <li>
 Facebook Blueprint certified
 </li>
 <li>
 Google Advertising Advanced Exam
 </li>
 <li>
 Data driven
 </li>
 <li>
 Knowledge of online marketing and good understanding of major marketing channels
 </li>
 <li>
 Ability to set performance targets that ladder up to business goals
 </li>
 <li>
 Capable of orchestrating multiple campaigns across various channels
 </li>
 </ul>
 
 
 
 
 
 What we offer:
 
 
 <ul>
 <li>
 
 Competitive Salary
 
 : The indicative pay range for this role is AED 19,000 &ndash; AED 32,000 per month. Additionally, all employees are eligible to participate in one of our rewarding variable pay plans.
 </li>
 <li>
 
 Comprehensive Benefits Package
 
 : This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).
 </li>
 <li>
 
 Flexible and Remote Working Options
 
 : We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.
 </li>
 <li>
 
 Learning and Development Opportunities
 
 : We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training and professional development programs.
 </li>
 </ul>
 
 
 
 
 At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.
 
</div>

Senior Specialist - Paid Social Media

<div>
 
 Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.
 
 
 
 
 
 
 About the business area, Group Compliance &amp; Governance:
 
 
 
 Compliance is an independent function at ADCB which takes an active approach to risk management and monitoring, ensuring the Bank complies with applicable laws, regulations, rules and market standards. The Group creates, implements and monitors policies and procedures designed to prevent or detect financial crime and any compliance breaches of the Bank, its employees and clients. It also monitors and measures the impact of conduct risk and compliance on the Bank&rsquo;s risk appetite and profile.
 
 
 
 
 
 
 In this role, your key responsibilities include
 
 :
 
 <ul>
 <li>
 To execute sanctions screening processes, investigate alerts, and ensure timely resolution of potential matches in accordance with regulatory requirements and internal policies, thereby supporting effective financial crime risk management and operational compliance
 </li>
 <li>
 Review and investigate sanctions screening alerts across transactions, customers, and payments to identify true matches and escalate as per defined procedures
 </li>
 <li>
 Monitor real-time and batch screening processes to ensure timely identification and resolution of potential sanctions breaches
 </li>
 <li>
 Escalate confirmed matches and high-risk cases to senior compliance officers for further review and regulatory reporting
 </li>
 <li>
 Maintain accurate records of alert investigations, decisions, and supporting evidence to ensure audit readiness and compliance with internal policies
 </li>
 <li>
 Ensure adherence to applicable sanctions regulations and internal standards by applying consistent screening and investigation practices
 </li>
 <li>
 Provide feedback on screening system performance and suggest improvements to enhance efficiency and reduce false positives
 </li>
 <li>
 Identify opportunities for process optimization and automation in sanctions operations to improve turnaround time and accuracy
 </li>
 <li>
 Adhere to all relevant organisational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders
 </li>
 <li>
 Manage self in line with the Bank&rsquo;s people management policies, procedures, processes and practices to ensure adherence and to maximise own contribution to business performance
 </li>
 <li>
 Demonstrate Our Promise and apply the ADCB Service Standards to deliver the Bank&rsquo;s required levels of service in all internal and external customer interactions
 </li>
 </ul>
 
 
 
 
 
 The ideal candidate should have the following experience
 
 
 <ul>
 <li>
 At least 4 years of experience in Compliance, Sanctions Screening, or Financial Crime Operations within Banking or Financial Services
 </li>
 <li>
 Bachelor&rsquo;s Degree in Finance, Business, Law, or related field
 </li>
 <li>
 Preferred certifications: ACAMS (Certified Anti-Money Laundering Specialist) or equivalent
 </li>
 <li>
 Strong understanding of sanctions regulations and screening processes
 </li>
 <li>
 Familiarity with sanctions screening systems and transaction monitoring tools
 </li>
 <li>
 Knowledge of regulatory frameworks (OFAC, UN, UAE Central Bank)
 </li>
 <li>
 Proficiency in MS Excel and ability to work with large datasets.
 </li>
 <li>
 Strong analytical and investigative
 </li>
 <li>
 Attention to detail and ability to work under pressure in time-sensitive environments
 </li>
 <li>
 Good communication and documentation
 </li>
 <li>
 
 This opportunity will require shift work (day, night, weekends) you must be open to this to apply
 
 . Hours will be 8 hours per day, 5 days per week.
 </li>
 </ul>
 
 
 
 
 
 What we offer:
 
 
 <ul>
 <li>
 Competitive Salary &amp; Additionally, all employees are eligible to participate in one of our rewarding variable pay plans.
 </li>
 <li>
 Comprehensive Benefits Package: This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).
 </li>
 <li>
 Flexible and Remote Working Options: We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.
 </li>
 <li>
 Learning and Development Opportunities: We value and facilitate continuous learning and personal development through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-learning catalog, on-the-job training, and professional development programs.
 </li>
 </ul>
 
 
 
 
 At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.
 
</div>

Analyst Sanctions Operations (shift work) - UAE National Talent Only

<div>
 
 
 Senior Manager - Marketing Services
 
 
 
 
 
 
 Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.
 
 
 
 
 
 
 About the business area
 
 
 
 
 
 
 The Retail Banking Group (RBG) supports retail and micro-business customers in managing their finances, through expert advice and the provision of a full suite of specialist products and services in conventional and Shari&rsquo;ah compliant banking. The business is committed to driving digital innovation to deliver excellence in customer service. We are actively seeking an ambitious professional to join our Retail Banking team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.
 
 
 
 
 
 
 
 
 
 In this role, your key responsibilities include
 
 :
 
 
 
 
 <ul>
 <li>
 To direct and manage digital marketing strategy, marketing communications and integrated marketing campaigns by leading a team of marketing professionals and engaging key stakeholders to drive brand visibility, customer engagement, revenue growth and strategic outcomes that ensure internal customer satisfaction, return on investment and salience
 </li>
 <li>
 Drive the execution of integrated marketing strategies and campaigns to achieve business objectives, enhance customer engagement and ensure consistent brand representation across all branches
 </li>
 <li>
 Collaborate closely with the Head of Marketing Services and cross-functional teams including sales, product development and customer service to ensure alignment with the overall marketing vision and execute marketing campaigns across various channels, including digital, social media, email and traditional media
 </li>
 <li>
 Oversee the graphic design unit to ensure all visual materials adhere to brand guidelines and standards and maintain brand consistency across all channels and touchpoints.
 </li>
 <li>
 Provide guidance and support the team in maintaining consistency across channels and collaborate on creative assets that enhance campaign impact and audience engagement
 </li>
 <li>
 Supervise key marketing projects and ensure completion through effective project management skills in line with the required standards and direct marketing budgets to ensure maximum return on the marketing dollar through effective negotiations
 </li>
 <li>
 Manage the adherence of all Standard Operating Procedure&rsquo;s (SOP&rsquo;s) from briefing to sign offs, budgeting to media planning and ensuring that proper traffic management and timely implementation
 </li>
 <li>
 Manage the marketing budget, ensuring efficient allocation of resources to maximize ROI and track and report on marketing expenditures, providing regular updates to the Head of Marketing Services and the Chief Marketing Officer (CMO)
 </li>
 <li>
 Manage the engagement of key business stakeholders and understand their challenges and deliver marketing campaigns to meet their objectives with seamless execution
 </li>
 <li>
 Monitor the development and manage the strategic marketing plans and associated marketing calendar for the new business
 </li>
 <li>
 Lead end-to-end campaign management including planning, agency coordination, approvals, production, and media strategy ensuring alignment with objectives and budget
 </li>
 <li>
 Oversee and manage all marketing related activities in assigned customer accounts, from planning, agency briefing, traffic management, review, managing internal approvals and production and develop media strategies and plans in co-ordination with the external media agency which are in-line with business objectives and budgets
 </li>
 <li>
 Collaborate with the sponsorship team to activate partnerships in line with brand standards, maximizing exposure and engagement through coordinated efforts with partners and social media teams
 </li>
 <li>
 Supervise the development and manage the digital marketing strategy to achieve business goals across all campaigns and initiatives
 </li>
 <li>
 Manage and provide assistance on digital projects to ensure successfully rolled out as per agreed processes and within agreed timelines
 </li>
 <li>
 Develop and manage the social media strategy, enhance the design, content and conversion of ADCB&rsquo;s website and other digital tools to support the achievement of business goals
 </li>
 <li>
 Ensure all required approvals are in place from key stakeholders before commencing production as required and ensure the production quality and timelines are met to meet business requirements
 </li>
 <li>
 Deliver a weekly status update to the head of the department and chief marketing officer, share data and statistics on campaign effectiveness, cost savings, quarterly media report, marketing spend data, competition tracking in line with the required standards
 </li>
 <li>
 Work with Bank approved external suppliers to deliver marketing activities as required ensuring maximum value for the marketing dollar spent by keeping an eye on costs as well as through effective negotiation
 </li>
 <li>
 Manage relationships so that the performance of suppliers is of a standard that ADCB would expect and accept, ensuring creative integrity is maintained and quality control is managed in briefing / debriefing and brand adherence
 </li>
 <li>
 Monitor and control the advertising and promotion funds allocated to product programmes as required
 </li>
 <li>
 Manage self and team in line with ADCB&rsquo;s people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance
 </li>
 <li>
 Organise and supervise the activities and work of the team to ensure that targets and objectives are achieved and the business plan is delivered in line with the required policies, processes, procedures and systems
 </li>
 <li>
 Implement approved departmental policies, processes and procedures, and ensure employee adherence so that work is carried out to the required standard while delivering the required standards of service to customers and stakeholders
 </li>
 <li>
 Manage and motivate the team to ensure they contribute to, and participate in, the identification and implementation of change initiatives, programmes and projects in line with the Bank&rsquo;s standards
 </li>
 <li>
 Demonstrate Our Promise and apply the ADCB Service Standards to deliver the Bank&rsquo;s required levels of service in all internal and external customer interactions
 </li>
 </ul>
 
 
 
 
 
 The ideal candidate should have the following experience
 
 
 <ul>
 <li>
 At least 7 years of experience in a similar role in a reputed organisation
 </li>
 <li>
 Bachelor Degree in Business or Marketing
 </li>
 <li>
 Arabic language is a must
 </li>
 <li>
 Working knowledge of advertising and marketing
 </li>
 <li>
 Experience of working in a marketing role within an organisation of repute
 </li>
 <li>
 Strong planning, analytical and time management skills
 </li>
 <li>
 Good written and verbal communication skills in English, Arabic is an advantage
 </li>
 <li>
 Computer Skills &ndash; Microsoft Office (MS)
 </li>
 </ul>
 
 
 
 
 
 What we offer:
 
 
 <ul>
 <li>
 
 Competitive Salary
 
 : The indicative pay range for this role is AED 34,000 &ndash; AED 56,500 per month. Additionally, all employees are eligible to participate in one of our rewarding variable pay plans.
 </li>
 <li>
 
 Comprehensive Benefits Package
 
 : This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).
 </li>
 <li>
 
 Flexible and Remote Working Options
 
 : We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.
 </li>
 <li>
 
 Learning and Development Opportunities
 
 : We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training and professional development programs.
 </li>
 </ul>
 
 
 
 
 At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.
 
</div>

Senior Manager - Marketing Services

Join Abu Dhabi Commercial Bank and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Abu Dhabi Commercial Bank

ABOUT_COMPANY

Senior Specialist - Paid Social Media

Analyst Sanctions Operations (shift work) - UAE National Talent Only

Senior Manager - Marketing Services