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Accent Health Care Services, Inc.

Accent Health Care Services, a licensed home care agency in Troy NY, is looking for a full-time HR Coordinator/Administrative Assistant to join our team in the Capital Region!Location: Troy, NY (in-office, this is NOT a work from home opportunity) Status: Full Time (40 hours/week), 8:00am to 4:00pm Mon-Fri Rate: $22.00/hr - $27.00/hr, depending on experienceThe HR Coordinator/Administrative Assistant is responsible for recruiting, applicant tracking, and hiring processes for all field caregiver positions. The HR Coordinator/Administrative Assistant is also responsible for developing and maintaining office processes to promote optimal office efficiency. This role requires excellent time management skills and attention to detail.Key Responsibilities:Recruiting &amp; Hiring<ul><li>Continuously recruit, using a variety of methods, certified Home Health Aides (HHAs) and Personal Care Aides (PCAs) as well as Trainees for the agency&rsquo;s Home Health Aide Training Program and Personal Care Aide Training Program.</li><li>Collaborate with the Staffing Coordinator and the Director of Clinical Services to understand specific recruitment needs.</li><li>Review applications for employment and schedule interviews.</li><li>Inform candidates of the hiring process and documents required.</li><li>Communicate with Nurse Educators as needed to set up training classes.</li><li>Identify and attend job fairs and relevant area recruiting events.</li><li>Schedule and manage new hire orientation.</li><li>Print new hire paperwork and assemble new hire packets.</li><li>Search the relevant Exclusion Databases to ensure proper hiring.</li><li>Send written confirmation to rejected applicants.</li></ul>Human Resources Functions<ul><li>Serve as the primary contact for caregivers regarding hiring, onboarding, and ongoing employment updates.</li><li>Initiate all field staff disciplinary processes. Assist the Director of Clinical Services in conducting investigations as requested.</li><li>Document all changes and disciplinary contacts in the AlayaCare system.</li><li>Send written confirmation to terminated and inactive employees.</li><li>Keep accurate NYS Unemployment Insurance files for employees who file claims, including all correspondence with the NYS Unemployment Department.</li><li>When necessary, attend NYS Unemployment hearings.</li><li>Distribute claim forms and assist employees in filing for NYS short term disability. Complete any required employer documentation and submit to the Insurance Company.</li><li>Collect and file all documents relating to Workers' Compensation claims, Family and Medical Leave (FMLA) and Paid Family Leave (PFL).</li><li>Track employee benefit eligibility. Make annual offer of Health/Dental benefits to qualified employees. Maintain documentation of waived benefits as relevant.</li><li>File Health/Dental benefit applications with the Insurance Broker.</li><li>Track the annual performance appraisal and spearhead the process. Participate in caregiver evaluations relating to compliance and communication with the office.</li><li>Develop and implement programs for the retention of caregiver employees.</li></ul>Compliance &amp; Documentation<ul><li>Collect information for personnel files in compliance with State, Federal, and NYSDOH regulations.</li><li>Enter all required employee information into AlayaCare, the NYS Homecare Registry (HCR), and Criminal History Record Check (CHRC).</li><li>Remove employees from CHRC and HCR per NYS regulations.</li><li>Ensure that class rosters are entered into HCR and closed promptly on class completion.</li><li>Track and monitor employee compliance with annual health, performance appraisal, and in-service education requirements. Issue reminders and initiate disciplinary measures as necessary.</li></ul>Operational Support<ul><li>Maintain documentation using the AlayaCare software system and all relevant external databases. Maintain paper files as appropriate.</li><li>Update computerized tracking systems for ease of data retrieval and report generation.</li><li>Maintain proficiency in Microsoft Office and AlayaCare software.</li><li>Answer the phone and triage calls as appropriate.</li><li>Order all office supplies and personal protective equipment (PPE).</li><li>Maintain par levels of paperwork required for client and employee records. Prepare and maintain a ready supply of:</li><li>New employee onboarding packets</li><li>PCA/HHA Trainee packets</li><li>New client admission packets</li><li>Track anniversaries, birthdays and holidays and send cards to employees and clients.</li><li>Participate in staff meetings and provide input on applicant tracking, challenges, and improvements.</li></ul>Qualifications:<ul><li>High school diploma or equivalent required; associate or bachelor&rsquo;s degree preferred.</li><li>Prior experience in human resources, recruiting, or administrative support (home healthcare or similar setting strongly preferred).</li><li>Knowledge of NYS regulations governing Licensed Home Care Services Agencies (LHCSAs) a plus.</li><li>Proficiency in home care EHR software and Microsoft Office Suite.</li><li>Excellent organizational, problem-solving, and time-management skills.</li><li>Strong communication and interpersonal skills; ability to interact professionally with caregivers, clients, families, and co-workers.</li><li>Ability to work in a fast-paced environment with shifting priorities.</li></ul>Core Competencies:<ul><li>Attention to Detail &ndash; Maintains accurate and up-to-date records.</li><li>Customer Service Orientation &ndash; Provides professional and compassionate communication to all constituents.</li><li>Flexibility &amp; Adaptability &ndash; Handles schedule changes and emergencies calmly and efficiently.</li><li>Teamwork &ndash; Works collaboratively with all departments to support client care.</li></ul>An Equal Opportunity EmployerJob Type: Full-timePay: $22.00 - $27.00 per hourBenefits:<ul><li>Health insurance</li><li>Paid time off</li></ul>Experience:<ul><li>Recruiting: 1 year (Preferred)</li><li>HR: 1 year (Preferred)</li></ul>Ability to Commute:<ul><li>Troy, NY 12182 (Required)</li></ul>Work Location: In person

HR Coordinator/Administrative Assistant - Home Care

Join Accent Health Care Services, Inc. and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Accent Health Care Services, Inc.

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HR Coordinator/Administrative Assistant - Home Care