Urwah Admin

Accor

Accor is a global leader in hospitality, employing over 290,000 experts dedicated to enhancing guest experiences. With a portfolio of 45 hotel brands and 5,600 properties worldwide, Accor caters to diverse needs, from luxury five-star hotels to smart economy options. The company focuses on innovation in hospitality, aiming to create emotional connections with guests while promoting sustainable practices and local community benefits.

<div><div>Company Description</div> 
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster.<div> 
Job Description</div> 
We're looking for a dynamic and results-driven Sales Executive to join our growing team in Cairo, Egypt. In this role, you'll be responsible for driving revenue growth through strategic prospecting, relationship building, and closing high-value deals. You'll work in a fast-paced environment where your ability to analyze market opportunities, negotiate effectively, and deliver exceptional customer experiences will directly impact our organization's success. If you're passionate about sales, thrive on achieving ambitious targets, and want to make a meaningful impact, we'd love to hear from you.<ul><li>
Actively prospect and generate new business opportunities through outside calls, site visits, networking events, and digital outreach to build a robust sales pipeline</li><li>
Respond promptly to incoming inquiries and requests for proposals, converting qualified leads into confirmed deals within established timeframes</li><li>
Conduct personalized presentations and product demonstrations for prospective clients and decision-makers to showcase value and differentiation</li><li>
Negotiate contracts and commercial terms, including pricing, payment schedules, and service level agreements, while protecting company margins</li><li>
Maximize revenue opportunities by identifying upselling and cross-selling possibilities and customizing solutions to meet client needs</li><li>
Prepare detailed and accurate documentation, proposals, and contracts for operational handoff to relevant internal teams</li><li>
Serve as the primary client contact throughout the sales process and beyond, ensuring transparency, responsiveness, and exceptional service delivery</li><li>
Track all sales activities, leads, and bookings in our CRM system and maintain accurate forecasts to achieve monthly and quarterly revenue targets</li><li>
Analyze sales data and market trends to identify opportunities for improvement and inform strategic decision-making</li><li>
Maintain a flexible schedule and demonstrate resilience in a competitive, goal-oriented environment where continuous improvement is valued</li></ul><div> 
Qualifications</div> 
**Required Qualifications:**<ul><li>
Minimum 12 months of proven experience in a proactive sales role, preferably in a corporate, B2B, hospitality, or events-focused business environment</li><li>
Demonstrated ability to work independently while building and maintaining strong collaborative relationships with internal teams and external stakeholders</li><li>
Exceptional attention to detail with strong organizational and time management skills</li><li>
Proficiency with CRM systems (such as Delphi, Cvent, Salesforce, or similar platforms) and Microsoft Office Suite</li><li>
Excellent negotiation, networking, and interpersonal skills with the ability to build rapport across all organizational levels</li><li>
Strong analytical abilities with competency in budgeting, forecasting, and preparing sales reports</li><li>
Confident, articulate communicator with excellent written and verbal communication skills</li><li>
Sound understanding of emerging industry trends and competitive landscape</li></ul>
**Preferred Qualifications:**<ul><li>
Experience in a consultative or solution-based sales environment</li><li>
Familiarity with revenue optimization and upselling strategies</li><li>
Track record of consistently exceeding sales targets and KPIs</li><li>
Experience managing complex, multi-stakeholder negotiations</li><li>
Arabic language proficiency (added value for our Cairo location)</li><li>
Sales certification or formal training in consultative selling techniques</li></ul></div>

Sales Executive

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot; 
Job Description 
Manage and monitor maintenance and repair activities with service providers,<ul><li>Develop the hotel maintenance plan for the department by tracking administrative documents related to safety issues,</li><li>Prepare reports and budget proposals for the department and present them to management,</li><li>Conduct and monitor staff training sessions.</li></ul> 
Qualifications<div> 
Graduates of university Mechanical, Electrical, or Electronic Engineering programs, 
<ul><li>With 4 years of experience in a similar position,</li><li>Well-versed in developments related to technical systems,</li><li>Strong written and verbal communication skills in English,</li><li>Strong communication skills,</li><li>Committed to continuously improving guest service quality,</li><li>Embraces a customer-friendly service philosophy,</li><li>Possesses leadership, motivation, and planning skills,</li><li>Strong in planning, time management, and stress management,</li><li>Enjoys problem-solving,</li><li>Results-oriented and forward-thinking,</li><li>Enjoys managing teams,</li><li>Analytical thinker with strong problem-solving skills and the ability to make quick decisions,</li><li>Has a teaching mindset.</li></ul></div> 
Additional Information<div> 
Graduated from Tourism and Hotel Management departments of Higher Schools or Universities, 
<ul><li>2 years of experience in a similar position,</li><li>Strong written and spoken English communication skills,</li><li>Able to use Ms Office programs,</li><li>Always aiming to carry the quality of service forward,</li><li>Strong in communication,</li><li>Analytical thinking and negotiation skills,</li><li>Adopting a friendly service approach,</li><li>Results-oriented and visionary,</li><li>Likes problem solving,</li><li>Likes to work in a team,</li><li>Have a class B driver's license and be able to drive an active vehicle,</li><li>Working hours will be flexible,</li><li>Respect for guest privacy,</li><li>Completed military service for male candidates.</li></ul></div></div>

Technical Service Manager

<div>Company Description 
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster. 
Job Description 
<ul><li>
Lead and oversee daily Housekeeping and Laundry operations</li><li>
Ensure all guest rooms and public areas meet brand standards and guest expectations</li><li>
Maintain strong collaboration with Front Office, Engineering, and F&amp;B teams</li><li>
Monitor inventory, cost control, and departmental budgets</li><li>
Manage suppliers, contractors, and pest control programs</li><li>
Drive sustainability initiatives (energy saving, waste management)</li><li>
Handle guest feedback and resolve concerns with professionalism</li><li>
Ensure VIP rooms are prepared and inspected to the highest standards</li><li>
Oversee Lost &amp; Found procedures and internal controls (linen, uniforms, keys)</li><li>
Conduct regular inspections and ensure compliance with operational standards</li><li>
Lead, train, and develop the Housekeeping team to maximize performance and engagement</li><li>
Support recruitment, onboarding, and retention of team members</li></ul> 

Qualifications 
<ul><li>
Degree in Hospitality Management or related field</li><li>
5&ndash;7 years of experience in Housekeeping within 4&ndash;5 star hotels</li><li>
Strong leadership and team management skills</li><li>
Detail-oriented with a passion for excellence in guest service</li><li>
Solid understanding of housekeeping operations, budgeting, and quality standards</li><li>
Ability to work collaboratively across departments</li></ul> 

Additional Information 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Executive Housekeeper

<div>Company Description 
Novotel Cairo Airport hotel is a 4-star hotel located just 5 minutes from the airport and 22 KM from downtown Cairo. The hotel offers a beautiful balance of convenience and comfort with modern soundproofed rooms, a courtyard, pool, and all-day dining options. 
Job Description 
The Guest Relation Supervisor is responsible for ensuring exceptional guest experiences at Novotel Cairo Airport. This role involves leading the guest relations team, addressing guest inquiries and concerns, and maintaining high service standards throughout the hotel.
Key Responsibilities:<ul><li>
Team Leadership: Supervise and train the guest relations team to provide outstanding service to all guests.</li><li>
Guest Interaction: Engage with guests upon arrival and throughout their stay to ensure satisfaction and address any issues.</li><li>
Feedback Management: Collect and analyze guest feedback to improve services and address concerns proactively.</li><li>
Coordination: Collaborate with other departments to ensure seamless service delivery and guest satisfaction.</li><li>
VIP Services: Manage special arrangements for VIP guests, including personalized services and amenities.</li><li>
Reporting: Maintain records of guest interactions and prepare reports for management.</li></ul> 

Qualifications 
<ul><li>
Bachelor&rsquo;s degree in Hospitality Management or a related field.</li><li>
Previous experience in a guest relations or customer service role, preferably in hospitality.</li><li>
Strong leadership and team management skills.</li><li>
Excellent communication and interpersonal skills.</li><li>
Proficiency in multiple languages is a plus.</li></ul> 

Additional Information 
<ul><li>
Fast-paced hotel restaurant environment.</li><li>
Standing for extended periods.</li><li>
May be exposed to varying temperatures and noise levels.</li></ul></div>

Guest Relation Supervisor

<div>Company Description 
Raffles &amp; Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. with 361 room, eleven distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa. The resort will be situated next to an 18-hole championship golf course, reflecting Fairmont's association as a world class golf destination. it will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled island, dormant volcanoes, rich marine habitat, and ancient archaeological sites. 
Job Description 
The Cluster Sales Manager &ndash; Leisure is responsible for developing and managing the resort's leisure business segment. This includes building and nurturing strategic partnerships with DMCs, tour operators, and travel agencies to drive FIT and group leisure business. The role requires a strong understanding of leisure distribution channels, rate structuring, and global market trends to maximize room night production, revenue, and market share.
Primary Responsibilities
Channel Strategy &amp; Partnership Management<ul><li>
Develop and execute annual account management plans for top-producing and high-potential leisure accounts.</li><li>
Identify, target, and establish contracts with new qualified DMCs and tour operators across key feeder markets.</li><li>
Act as the main liaison for partners regarding contracting, rate loading, marketing initiatives, and product knowledge.</li><li>
Conduct proactive sales calls and face-to-face client meetings with decision-makers weekly.</li><li>
Review account performance regularly, addressing challenges and identifying growth opportunities.</li></ul>
Rate &amp; Inventory Management<ul><li>
Collaborate with Revenue Management to design tactical promotions aligned with demand and profitability goals.</li><li>
Manage inventory allocations, stop-sales, and ad-hoc/group series requests within approved parameters.</li><li>
Ensure rate integrity and parity across all operator and wholesaler channels.</li><li>
Monitor partner pickup performance and minimize cancellations.</li></ul>
Sales &amp; Marketing Execution<ul><li>
Lead sales missions, roadshows, and client visits to strengthen partner relationships.</li><li>
Host familiarization (FAM) trips for operator managers and travel agents to showcase the resort.</li><li>
Partner with the Marketing team to implement co-op campaigns and ensure brand visibility in operator brochures/websites.</li><li>
Deliver engaging product training presentations (virtual and in-person).</li></ul>
Analysis, Administration &amp; Forecasting<ul><li>
Track and analyze production trends using CRM and reservation systems.</li><li>
Prepare detailed monthly and quarterly performance reports for management.</li><li>
Forecast leisure demand accurately and provide timely insights on market developments.</li><li>
Resolve partner queries related to commissions, payments, or promotional content.</li></ul> 
Qualifications 
Knowledge and Experience<ul><li>
Bachelor&rsquo;s degree in Business Administration, Marketing, Hospitality, or a related field.</li><li>
Minimum of 3 years&rsquo; experience in hotel/resort sales with a focus on the leisure segment.</li><li>
Proven portfolio of contacts with major international wholesalers, tour operators, and travel consortia.</li><li>
Strong knowledge of GCC leisure markets and operator networks.</li><li>
Proficiency in PMS (e.g., Opera), MS Office Suite, and GDS platforms.</li><li>
Experience in remote resort destinations is an advantage.</li><li>
Fluency in English is required; knowledge of an additional language (French, Russian, Mandarin, Arabic) is highly desirable.</li></ul>
Competencies<ul><li>
Strategic Partner Management: Builds and maintains long-term, mutually beneficial business relationships.</li><li>
Analytical Thinking: Strong ability to interpret production data, market trends, and competitive intelligence.</li><li>
Negotiation Skills: Secures profitable and long-term agreements with partners.</li><li>
Communication &amp; Presentation: Engaging presentation and training skills with strong written/verbal communication.</li><li>
Organizational Agility: Handles multiple accounts, details, and projects simultaneously with precision.</li><li>
Cultural Awareness: Adapts sales approach to diverse international markets.</li><li>
Team Collaboration: Works effectively with internal departments to deliver aligned sales strategies.</li></ul> 
Additional Information 
<ul><li>
Understanding of Ultra-Luxury guest expectations and brand alignment.</li><li>
experience in project coordination, scheduling, and document control during pre-Opening stages.</li><li>
Experience in pre-Opening is a must.</li><li>
A proactive, anticipatory approach with a strong sense of ownership and accountability.</li><li>
Impeccable grooming and personal presentation aligned with Luxury standards.</li></ul></div>

Cluster Sales Manager – Leisure.

<div>Company Description 
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster. 
Job Description 
We are seeking an experienced and strategic Cluster Director of Finance to lead financial operations across our cluster in Riyadh, Saudi Arabia. In this pivotal leadership role, you will oversee all financial functions, drive strategic initiatives, and ensure fiscal excellence across multiple locations. The ideal candidate will demonstrate exceptional financial acumen, decisive leadership, and a commitment to organizational growth and profitability.<ul><li>
Oversee all financial operations and accounting functions across the cluster, ensuring accuracy, compliance, and efficiency</li><li>
Develop and manage comprehensive budgets, financial forecasts, and long-term financial strategies aligned with organizational objectives</li><li>
Monitor and analyze financial performance metrics, identifying opportunities for cost optimization and revenue enhancement</li><li>
Lead, mentor, and develop a high-performing finance team, fostering a culture of excellence and continuous improvement</li><li>
Prepare and present detailed financial reports and analyses to senior management and stakeholders</li><li>
Ensure compliance with local regulations, international financial standards, and internal policies</li><li>
Manage risk assessment and mitigation strategies related to financial operations</li><li>
Collaborate with operational leaders to support business decision-making through financial insights and analysis</li><li>
Implement and optimize financial systems and processes to enhance operational efficiency</li><li>
Maintain strong stakeholder relationships and communicate financial performance to internal and external parties</li></ul> 

Qualifications 
<ul><li>
Minimum 10+ years of progressive experience in financial management, with at least 5 years in a senior leadership role</li><li>
Proven expertise in managing multi-site or cluster financial operations</li><li>
Strong proficiency in financial analysis, budgeting, forecasting, and P&amp;L management</li><li>
Advanced knowledge of financial reporting, accounting principles, and regulatory compliance</li><li>
Demonstrated experience with ERP systems and financial management software</li><li>
Exceptional analytical and problem-solving skills with strong attention to detail</li><li>
Excellent leadership and team management capabilities</li><li>
Advanced proficiency in Microsoft Excel and financial modeling</li><li>
Strong communication and presentation skills</li><li>
Experience in cost optimization and operational efficiency improvement</li><li>
Preferred: Familiarity with the Saudi Arabian business environment and regional financial practices</li><li>
Preferred: Knowledge of international financial standards and best practices</li><li>
Preferred: Experience in cluster or multi-location organizational structures</li></ul> 

Additional Information 
Your team and working environment: 
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture 
Note: Customization may be included for any specific local or legislative requirements, such as work permits 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Cluster Director Of Finance

<div>Company Description 
Accor Hotels &amp; Resorts
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services &amp; expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. 
Job Description 
We are seeking an experienced and influential Health and Safety Manage to join the team in Mayfield West.
This is a strategic and hands-on leadership role responsible for shaping HSE governance, strengthening risk management systems, and driving a high-performing safety culture across multi-site operations.
You will partner closely with senior leaders, providing expert guidance, assurance, and challenge to ensure HSE excellence is embedded into all aspects of the business.
Key responsibilities include, however, are not limited to:<ul><li>
Translate enterprise HSE strategy into practical frameworks, systems, and standards.</li><li>
Lead the development and continuous improvement of the HSE management system.</li><li>
Provide independent assurance and constructive challenge across operational activities.</li><li>
Influence and support senior leadership to foster a strong and proactive safety culture.</li><li>
Lead or support HSE due diligence activities for mergers and acquisitions.</li><li>
Assess HSE maturity, risk exposure, compliance, and systems within target organisations.</li><li>
Develop and implement integration plans aligning acquired businesses to corporate HSE standards.</li><li>
Design and maintain enterprise risk management methodologies and critical control frameworks.</li><li>
Lead internal audits, assurance programs, and reviews of high-potential incidents.</li><li>
Ensure robust data governance, validation, and performance reporting processes.</li><li>
Support operational leaders in identifying systemic risks and implementing effective controls.</li><li>
Lead or assure high-quality investigations into serious or high-potential incidents.</li><li>
Coach and uplift capability across HSE teams and operational leadership.</li><li>
Engage and influence stakeholders at all levels to strengthen HSE ownership and accountability.</li><li>
Analyse HSE performance data to identify trends, risks, and improvement opportunities.</li></ul> 

Qualifications 
The ideal applicant will have:<ul><li>
Degree in Health &amp; Safety, Risk, Engineering, Science, or a related discipline.</li><li>
Lead Auditor qualification (ISO 45001) highly regarded.</li><li>
Significant experience in a senior HSE leadership role.</li><li>
Proven track record in developing and implementing HSE systems, frameworks, and assurance programs.</li><li>
Strong experience in leading or quality-assuring complex incident investigations.</li><li>
Demonstrated ability to influence senior leaders and drive cultural change.</li><li>
Experience supporting HSE due diligence and integration in mergers &amp; acquisitions.</li><li>
Exposure to multi-site or regional operations (Australia/PNG highly regarded).</li><li>
Background in high-risk industries such as mining, laboratories, logistics, infrastructure, manufacturing, or technical services.</li></ul> 

Additional Information 
At least 2 years of experience in the same position in five-star hotels and international hotel chains
Must have spent at least 3 years in the same job in an international hotel chain</div>

Assistant Health and Safety Manager

Join Accor and explore 37   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.