Urwah Admin

Accor

Accor is a global leader in hospitality, with over 290,000 experts dedicated to enhancing guest experiences across a diverse portfolio of 45 hotel brands. With 5,600 properties worldwide, ranging from luxury five-star hotels to budget-friendly options, Accor is committed to innovation in hospitality, sustainability, and creating memorable moments for guests. The company focuses on personalized services and expert solutions to meet the evolving needs of travelers, ensuring that every stay is unique and impactful.

<div><div>Company Description</div> 
Raffles &amp; Fairmont Red Sea, positioned in the Kingdom&rsquo;s groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. With 361 rooms, eleven distinct dining concepts, including overwater restaurants with views of the Red Sea and the mangroves, and a spa. The resort will be situated next to an 18 hole championship golf course, reflecting Fairmont&rsquo;s association as a world class golf destination. It will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled islands, dormant volcanoes, rich marine habitat, and ancient archaeological sites.<div> 
Job Description</div> 
Fairmont The Red Sea is seeking an experienced and guest-focused Fairmont Gold &amp; Residence Manager to lead the operations of our luxury residential offering in Umluj, Saudi Arabia.
In this pivotal leadership role, you will oversee the daily operations of Fairmont Gold &amp; Residences, ensuring exceptional service delivery while maintaining the highest standards of luxury hospitality. You will lead a dedicated team, drive operational excellence, and create memorable experiences for residence owners and long-stay guests.
Key Responsibilities<ul><li>
Oversee the daily operations of the Fairmont Gold &amp; Residences, ensuring seamless service delivery and adherence to Fairmont&rsquo;s luxury service standards</li><li>
Lead, mentor, and supervise a team of hospitality professionals, fostering a culture of excellence, accountability, and continuous improvement</li><li>
Manage guest and residence owner relations, ensuring exceptional service experiences while addressing inquiries and resolving concerns with professionalism and discretion</li><li>
Develop and implement operational procedures and service standards that enhance efficiency while maintaining the luxury lifestyle experience expected by our guests and owners</li><li>
Monitor and analyze key performance metrics, including guest satisfaction scores, operational efficiency, and financial performance</li><li>
Manage departmental budgets, control costs, and optimize resource allocation to achieve financial targets</li><li>
Coordinate with Rooms, Concierge, Butler Service, and other hotel departments to ensure seamless service delivery and a personalized guest journey</li><li>
Ensure compliance with company policies, health and safety regulations, and local Saudi Arabian requirements</li><li>
Conduct staff training and development programs to ensure consistent delivery of high-quality service</li><li>
Implement tailored services and lifestyle programs for residence owners and long-stay guest</li></ul><div> 
Qualifications</div> 
<ul><li>
Minimum 5 years of management experience in luxury hospitality operations</li><li>
Minimum 3 years of direct experience managing exclusive lounges, clubs, or residence facilities</li><li>
Proven track record of leading and developing high-performing teams in upscale hospitality environments</li><li>
Demonstrated expertise in guest relations and delivering exceptional customer service to high-net-worth clientele</li><li>
Strong operational and financial management skills, including budget management and cost control</li><li>
Excellent communication and interpersonal skills in English; multilingual abilities are highly preferred</li><li>
Proficiency with property management systems (PMS) and hospitality technology platforms</li><li>
Comprehensive knowledge of luxury hospitality standards and best practices</li><li>
Strong organizational and time management skills with the ability to manage multiple priorities</li><li>
Problem-solving abilities and decisiveness in addressing operational challenges</li><li>
Experience with event coordination and customized guest programming</li><li>
Familiarity with Fairmont service standards and luxury brand positioning is preferred</li><li>
Knowledge of Saudi Arabian hospitality regulations and cultural considerations is advantageous</li></ul><div> 
Additional Information</div> 
What&rsquo;s in it for you...<ul><li>
The opportunity to join Accor, a leading global hospitality group with an exceptional portfolio of luxury brands.</li><li>
The chance to define the pre-opening operations for two iconic resorts at one of the world&rsquo;s most anticipated new destinations.</li><li>
Become part of a team dedicated to creating unparalleled luxury hospitality experiences.</li><li>
A competitive package and excellent opportunities for professional growth.</li><li>
Outstanding discounts across the global Accor and luxury brand network.</li></ul></div>

Fairmont Gold Manager - Fairmont The Red Sea

<div>
 
 Company Description
 
 
 
 Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
 
 
 Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Is responsible for the cleaning of all public areas, rooms, corridors, personnel changing rooms, restaurants, toilets in the lobby and public areas, and all administrative offices.
 </li>
 <li>
 When necessary, clean the rooms or floor corridors.
 </li>
 <li>
 Clean all of the hotel windows.
 </li>
 <li>
 Clean the carpets and mop the floors.
 </li>
 <li>
 Clean and treat the marble surfaces.
 </li>
 <li>
 Wipe the walls and ceilings and carry and arrange furniture.
 </li>
 <li>
 Vacuum and dust the curtains.
 </li>
 <li>
 Clean the chairs and carpets.
 </li>
 <li>
 Ensure maintenance and cleaning of the devices used in the public area, learn how to use these devices and use them.
 </li>
 <li>
 Carry material that the Housekeeping Department needs from the storage house or warehouse.
 </li>
 <li>
 Empty the garbage in the general areas.
 </li>
 <li>
 When necessary, make up rooms.
 </li>
 <li>
 Immediately hand over any lost and found items to the Housekeeping Office.
 </li>
 <li>
 Immediately report any suspicious persons or packages etc. to senior managers for security purposes.
 </li>
 <li>
 Public area attendant working in the restaurants, bars, room and ballrooms are responsible for vacuuming, shampooing and window cleaning.
 </li>
 <li>
 Responsible for cleaning and wiping all of the windows at the hotel.
 </li>
 <li>
 Is familiar with security and protection methods.
 </li>
 <li>
 Attend vocational training.
 </li>
 <li>
 Is clean, friendly, and hygienic.
 </li>
 <li>
 Perform all tasks assigned by seniors.
 </li>
 <li>
 Take part in the Emergency Response Teams.
 </li>
 <li>
 Responsible for reporting all breakdowns identified in his/her section to seniors.
 </li>
 <li>
 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).
 </li>
 <li>
 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.
 </li>
 <li>
 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.
 </li>
 <li>
 Carry out all responsibilities related to the quality management systems implemented at the facilities.
 </li>
 <li>
 Carry out all other duties assigned by managers and hotel management not specified in the job description
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Education: At least a high school or vocational diploma.
 </li>
 <li>
 Experience: Can learn the job in a few months and enhance knowledge in one year.
 </li>
 <li>
 Foreign Language: Not expected.
 </li>
 <li>
 Courses and Training: Not expected.
 </li>
 <li>
 Computer Literacy: Not required.
 </li>
 <li>
 Skills: Expected to know the standard work routines and general rules. Required to possess certification for the job, if necessary. Expected to use basic tools and devices related to the job.
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Your Team And Working Environment
 
 
 
 In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
 
 
 Note: Customization may be included for any specific local or legislative requirements, such as work permits
 
 
 
 Our Commitment To Diversity &amp; Inclusion
 
 
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
</div>

Public Area Attendant

<div><div>Company Description</div> 
The Mövenpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo's attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel's unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience. 
 
<div>Job Description</div> 
We are seeking a detail-oriented and motivated Housekeeping Supervisor to join our team in 6th of October City, Egypt. In this role, you will oversee daily housekeeping operations, supervise a team of room attendants and housekeeping staff, and ensure that all guest rooms and public areas consistently meet our high standards of cleanliness and service excellence. As a key member of our hospitality team, you will combine strong leadership with a customer-focused approach, maintaining our commitment to guest satisfaction while fostering a collaborative and supportive work environment.<ul><li>
Supervise and coordinate the work of housekeeping staff, including room attendants and house persons, ensuring efficient completion of all assigned tasks</li><li>
Monitor the cleaning and servicing of guest rooms to verify compliance with established quality standards and company procedures</li><li>
Conduct daily written room inspections and quality assurance checks, documenting findings and addressing any discrepancies promptly</li><li>
Assign special projects and duties as directed by management, ensuring equitable distribution of workload among team members</li><li>
Maintain and organize linen closets on guest room floors, ensuring adequate stock levels and neat presentation at all times</li><li>
Manage guest room attendant supplies and linens, coordinating inventory to prevent shortages and optimize efficiency</li><li>
Respond to guest inquiries and requests with warmth and professionalism, always greeting guests by name whenever possible and expediting prompt service</li><li>
Prepare and inspect VIP and show rooms to ensure they exceed guest expectations</li><li>
Assist in processing AM and PM room status reports and communicate with the front desk to expedite rush room assignments</li><li>
Report and follow up on any maintenance issues, repairs, or discrepancies discovered during room inspections</li><li>
Support the training and development of housekeeping team members, providing guidance and constructive feedback to enhance performance</li><li>
Assist in cleaning guest rooms when necessary to support team productivity during peak periods</li><li>
Oversee public area cleaning and supervise public area attendants to maintain consistent standards throughout the facility</li><li>
Promote sustainability initiatives by encouraging recycling and environmentally responsible practices across all operations</li><li>
Perform administrative duties as assigned by the Executive Housekeeper or management</li><li>
Ensure compliance with all health, safety, and sanitation protocols, including proper handling of cleaning chemicals and bloodborne pathogen procedures</li></ul><div> 
Qualifications</div> 
**Required Skills and Competencies:**<ul><li>
Strong leadership and team management abilities with the capacity to motivate and develop staff</li><li>
Exceptional attention to detail and quality control expertise</li><li>
Proficiency in housekeeping computer systems and programs (such as Opera or similar property management software)</li><li>
Knowledge of cleaning chemicals, Safety Data Sheets (SDS), and the &quot;Right to Know&quot; program</li><li>
Excellent communication and interpersonal skills, with the ability to interact professionally with guests and staff</li><li>
Problem-solving and decision-making capabilities with a focus on efficiency and effectiveness</li><li>
Time management and organizational skills to prioritize multiple tasks and deadlines</li><li>
Physical stamina and ability to perform housekeeping duties when needed</li><li>
Proficiency with radio/paging communication systems and telephone systems</li><li>
Knowledge of health and safety compliance standards and procedures</li></ul>
**Required Experience:**<ul><li>
Minimum 2-3 years of housekeeping operations experience in a hospitality setting</li><li>
Proven experience supervising and training housekeeping or similar service staff</li><li>
Demonstrated experience with room inspection, quality assurance, and maintaining cleanliness standards</li><li>
Experience managing linen inventory and guest room supplies</li><li>
Background in guest service with a commitment to customer satisfaction</li></ul>
**Preferred Qualifications:**<ul><li>
Certification in hospitality management or housekeeping supervision</li><li>
Experience with multiple property management systems</li><li>
Bilingual capabilities (English and Arabic preferred for the Egypt location)</li><li>
Knowledge of luxury or upscale hospitality standards</li><li>
Experience with budget management and cost control in housekeeping operations</li></ul>
**Education:**<ul><li>
High school diploma or equivalent; additional hospitality or management training is a plus</li></ul></div>

Housekeeping Supervisor

<div><div>Company Description</div> 
Where passion drives life, join us at Accor! 
As one of the world&rsquo;s leading hospitality groups, Accor shapes the industry with more than 45 brands, over 5,700 hotels, and more than 10,000 restaurants across 110 countries. 
With a focus on innovation and excellence, Accor invites you to a world where you can develop yourself, feel at home, and make a difference through each brand. 
If you're looking to be part of a global team and set new milestones in your career, join the Accor family and let&rsquo;s shape the future together!
Pioneering the art of responsible hospitality connecting cultures, with heartfelt care.
✨ Hospitality is a work of heart. 
 Join us and become a Heartist&reg;.
Swiss&ocirc;tel The Bosphorus, Istanbul
As one of Istanbul&rsquo;s most distinguished hotels, Swiss&ocirc;tel The Bosphorus is located in Beşiktaş and has been providing an exceptional five-star luxury accommodation experience since 1991.
 Featuring 566 rooms and suites, 29 event venues, and 3 grand ballrooms, Swiss&ocirc;tel offers a sophisticated environment for meetings and events, accommodating groups ranging from 5 to 1,200 guests.
 Besides being a luxury hotel, Swiss&ocirc;tel is also a premier gastronomic destination. You will have the opportunity to advance your career within famous restaurants and bars such as Chalet, 16 Roof, Madhu&rsquo;s and Sabrosa.
 Are you ready to join this esteemed brand and take the next step in your career at Swiss&ocirc;tel?
Diversity &amp; Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.<div> 
Job Description</div> 
<ul><li>
The comfort and cleanliness of assigned guest rooms and general guest areas are ensured according to the planned schedule. 
</li><li>Duties are carried out according to a shift system, with tasks being fulfilled based on the changing shifts throughout the day. 
</li><li>Rooms and general areas are cleaned using the same method at all times, as required by hotel standards and specified procedures. 
</li><li>General cleaning is performed whenever instructed by the Assistant Housekeeping Manager or Floor Supervisor. 
</li><li>The Daily Room Responsibility Report is completed after each room is cleaned when working on floors. 
</li><li>While cleaning a guest room or providing turndown service, the door is kept open and the &quot;Room Being Cleaned&quot; sign is placed on the door. 
</li><li>The storage area is organized by arranging towels, linens, guest supplies, and cleaning materials before the shift ends to prepare for the next day. 
</li><li>Supplies are collected from storage rooms quietly to avoid disturbing guests. 
</li><li>All trays and room service carts are transported from the corridors to the service area. 
</li><li>If a &quot;Do Not Disturb&quot; sign is displayed on a room door during cleaning rounds, no knocking is done, and the Floor Supervisor is immediately informed to initiate the relevant procedure. 
</li><li>Belongings left behind by guests in vacated rooms or other general guest areas are reported to the Housekeeping Office and delivered with a record at the first opportunity. 
</li><li>Guest laundry items left in a room for cleaning are immediately reported to the Housekeeping Office. 
</li><li>Missing guest or cleaning supplies from the storage area are reported to the supervisor.</li><li>
The Floor Supervisor is informed about stained curtains needing replacement, sofas requiring cleaning, torn items needing repair, and any technical issues to be resolved.</li></ul><div> 
Qualifications</div> 
<ul><li>
Knowledgeable about cleaning and hygiene rules 
</li><li>Careful, meticulous, and responsible 
</li><li>Physically resilient, able to stand for long periods 
</li><li>Team player, friendly, and with strong communication skills 
</li><li>Flexible and adaptable to shift schedules and working hours</li></ul></div>

Housekeeping Attendant

<div><div>Company Description</div> 
Your team and working environment:
Austin's largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space. This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States.
Fairmont Hotels &amp; Resorts
Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.<div> 
Job Description</div> 
Join some of the industry's best and brightest in the premier luxury property in Austin at the R&amp;R/Pool Bar. The beginning to a limitless career starts right here in Fulton in our bar back position. Work with passionate and knowledgeable bartenders in a team constantly striving for excellence. In a fun and fast paced environment.
What you will be doing:<ul><li>
Consistently offer professional, friendly, and engaging service</li><li>
Maintain well stock including juices, syrups, liquors, etc.</li><li>
Follow outlet policies, procedures, and service standards</li><li>
Maintains bar cleanliness and stocks glassware</li><li>
Have full knowledge of all menu items, garnishes, contents and preparation methods</li><li>
Follow all safety and sanitation policies when handling food and beverage</li><li>
Take ownership over the mise en place of the bar. Requisitioning or prepping items before we are out of stock and maintaining freshness with all ingredients</li><li>
Other duties as assigned</li></ul>
What's in it for you:<ul><li>
Paid time off</li><li>
Perfect position for an aspiring bartender to learn from a world class beverage program</li><li>
Medical, Dental and Vision Insurance, 401K</li><li>
Complimentary shift meal</li><li>
Employee benefit card offering discounted rates in Accor worldwide</li><li>
Learning programs through our Academies and Educational Assistance for further development</li><li>
Opportunity to develop your talent and grow within your property and across the world!</li><li>
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li></ul><div> 
Qualifications</div><ul><li> 
Previous restaurant experience a plus</li><li>
Excellent communication and organizational skills</li><li>
Strong interpersonal and problem solving abilities</li><li>
Highly responsible and reliable</li><li>
Ability to work well under pressure in a fast paced environment</li><li>
Ability to work cohesively with fellow colleagues as part of a team</li><li>
Ability to focus attention on guests needs, remaining calm and courteous at all times</li></ul>
Physical Demands<ul><li>
Constant standing and walking through the shift</li><li>
Frequent lifting and carrying up to 30 lbs</li><li>
Occasional kneeling, pushing, pulling, and lifting</li><li>
Occasional ascending or descending ladders, stairs, step stools and ramps</li></ul><div> 
Additional Information</div> 
Your team and working environment: 
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One
Our Values
Respect:
We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.
Excellence:
We make genuine connections, and we cherish every opportunity to make the people around us feel special.
Belonging:
We celebrate our differences. We support each other and we always stand together.
Empowerment:
We have authority to take initiative and anticipate moments that create unforgettable experiences.
Integrity:
We build trust through mutual respect and being authentic.
Our commitment to Diversity &amp; Inclusion: 
Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.
Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D/V</div>

FT Server Assistant - Fulton

<div><div>Company Description</div> 
Raffles &amp; Fairmont Red Sea, positioned in the Kingdom&rsquo;s groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. With 361 rooms, eleven distinct dining concepts, including overwater restaurants with views of the Red Sea and the mangroves, and a spa. The resort will be situated next to an 18 hole championship golf course, reflecting Fairmont&rsquo;s association as a world class golf destination. It will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled islands, dormant volcanoes, rich marine habitat, and ancient archaeological sites.<div> 
Job Description</div> 
Raffles The Red Sea is seeking a highly skilled and experienced Credit Manager to join our team in Umluj, Saudi Arabia. As the Credit Manager, you will play a crucial role in managing the hotel's credit operations, ensuring financial stability, and maintaining positive relationships with our esteemed clientele.<ul><li>
Develop and implement credit policies and procedures to minimize financial risks</li><li>
Analyze credit applications and assess creditworthiness of corporate clients and travel agencies</li><li>
Manage accounts receivable and oversee debt collection processes</li><li>
Collaborate with sales and finance teams to establish credit limits and terms for clients</li><li>
Monitor and report on credit portfolio performance, identifying trends and potential risks</li><li>
Negotiate payment plans and resolve disputes with delinquent accounts</li><li>
Ensure compliance with local and international financial regulations</li><li>
Prepare regular financial reports and presentations for senior management</li><li>
Implement and maintain credit management software systems</li><li>
Train and supervise credit department staff</li><li>
Stay updated on industry trends and best practices in credit management</li></ul><div> 
Qualifications</div> 
<ul><li>
Bachelor's degree in Finance, Accounting, or related field</li><li>
Minimum 5 years of experience in credit management, preferably in the hospitality industry</li><li>
Professional certifications such as Certified Credit Professional (CCP) or Certified Credit Executive (CCE) preferred</li><li>
Strong knowledge of financial analysis and credit risk assessment techniques</li><li>
Proficiency in accounting software, Microsoft Office Suite, and CRM systems</li><li>
Experience with international clientele and understanding of global financial practices</li><li>
Familiarity with Saudi Arabian financial laws and regulations</li><li>
Excellent analytical and problem-solving skills</li><li>
Strong leadership and team management abilities</li><li>
Exceptional communication and negotiation skills</li><li>
Ability to work under pressure and meet deadlines in a fast-paced environment</li><li>
Fluency in English; knowledge of Arabic is a plus</li></ul><div> 
Additional Information</div> 
What&rsquo;s in it for you...<ul><li>
The opportunity to join Accor, a leading global hospitality group with an exceptional portfolio of luxury brands.</li><li>
The chance to define the pre-opening operations for two iconic resorts at one of the world&rsquo;s most anticipated new destinations.</li><li>
Become part of a team dedicated to creating unparalleled luxury hospitality experiences.</li><li>
A competitive package and excellent opportunities for professional growth.</li><li>
Outstanding discounts across the global Accor and luxury brand network.</li></ul></div>

Credit Manager - Raffles The Red Sea

<div><div>Company Description</div> 
Fairmont Hotels &amp; Resorts
Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.
About Fairmont Grand Del Mar
Breathe deeply, dream wildly, and discover a soulful sanctuary where finding yourself comes naturally. Magic sits around every corner and within every conversation. It enchants through the charm of Los Pe&ntilde;asquitos Canyon and the sunshine of San Diego. It&rsquo;s where classic meets cool, the fine unwinds into fun and inspiration leads to immersion.
Bask in the San Diego sunshine and enjoy our five-star setting at Fairmont Grand Del Mar. Immersed in nature, the resort hosts 249 elegantly appointed guestrooms and suites, an 18-hole private Tom Fazio-designed golf course, a five-star spa and offers two dozen weekly outdoor activities across the 400 acres of dramatic canyon scenery including yoga, meditation and archery. The Grand includes six different dining venues, including San Diego&rsquo;s only three-Michelin starred restaurant, Addison.
Growth and advancement are not only accessible but actively encouraged. We promote a balanced life for our colleagues and continually seek new ways to enhance our environment and support our beautiful home of San Diego.
About the Application Process:
At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner Assess First prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence. 
What is in it for you:<ul><li>
Employee benefit card offering discounted rates in Accor worldwide for you and your family</li><li>
Learning programs through our Academies designed to sharpen your skills</li><li>
Ability to make a difference through our Corporate Social Responsibility activities</li><li>
Career development opportunities with national and international promotion opportunities. The sky is your limit.</li><li>
Salary Range: $90,000.00 to $100,000.00 USD</li></ul><div> 
Job Description</div> 
The Credit / Accounting Manager is responsible for overseeing the credit, accounts receivable, billing, collections
and general accounting functions by supporting month end close and financial reporting as well as ensuring that
hotel&rsquo;s service and accounting standards are met.<ul><li>To consistently provide thoughtful, caring and sincere service</li><li>To lead and manage the day-to-day activity of the Credit Department and ensure all standards are followed</li><li>To handle and ensure all procedures regarding billing, collection, credit cards, inquiries, chargebacks are followed</li><li>To inspect all in-house accounts to ensure adherence to the hotels&rsquo; credit policy; assist with the collection</li></ul>
efforts of these accounts where necessary<ul><li>To review all requests for credit and approve as appropriate according to the in-house credit policies.</li></ul>
Communicate approval or non-approval to the appropriate managers<ul><li>To manage and assist in the preparation of invoices, refunds, cancellations, transfers for all approved group,</li></ul>
transient, golf and membership accounts with the appropriate supporting documentation<ul><li>To obtain credit references and monitor Accounts Receivables ledgers and follow up on overdue balances</li><li>Coordinate with Front Office, Membership, Sales and Events teams on billing and payment instructions</li><li>To support internal and external audits to ensure financial records are maintained in compliance with</li></ul>
accepted policies and standard operating procedures<ul><li>To assist with month end and prepare journal entries, account reconciliations, including ledger accounts and</li></ul>
ensure all financial reporting deadlines are met<ul><li>To establish and monitor the implementation and maintenance of accounting control procedures</li><li>To balance operational, administrative and Colleague needs</li><li>To ensure accurate and appropriate recording and analysis of revenues and expenses</li><li>To follow departmental policies and procedures and all safety policies</li><li>Maintain strong relationships with members, guests and colleagues while resolving sensitive financial</li></ul>
matters professionally<ul><li>Other duties as assigned</li></ul><div> 
Qualifications</div> 
Previous leadership experience in a Credit department and/or Accounting Manager an asset/preferred<ul><li>Computer literate in Microsoft Window applications and/or relevant computer applications required</li><li>University/College degree in a related discipline required/preferred</li><li>Proficiency in Excel, aging analysis and reconciliations</li><li>Excellent communication and organizational skills</li><li>Strong interpersonal and problem solving abilities</li><li>Highly responsible &amp; reliable with exceptional attention to detail</li><li>Ability to work cohesively with fellow colleagues as part of a team</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li><li>Ability to follow directions, perform tasks with attention to detail, speed accuracy, and follow-through</li><li>Ability to work without direct supervision</li><li>Must have ability to secure minimum levels of skills and abilities that would allow for a proficient job</li></ul>
orientation based on specific tasks and methods
Physical Demands: &middot; Physical aspects of the position include but are not limited to the following:<ul><li>Frequent sitting throughout shift.</li><li>Occasional walking, lifting and carrying up to 20 lbs.</li><li>Occasional kneeling, pushing, pulling, lifting.</li><li>Occasional ascending or descending ladders, stairs and ramps.</li></ul><div> 
Additional Information</div> 
Employee Benefits:
 
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont &amp; Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. Add any other benefits relevant to your property.
Our Values
Respect: 
We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.
Excellence: 
We make genuine connections, and we cherish every opportunity to make the people around us feel special.
Belonging: 
We celebrate our differences. We support each other and we always stand together.
Empowerment: 
We have authority to take initiative and anticipate moments that create unforgettable experiences.
Integrity: 
We build trust through mutual respect and being authentic. 
Diversity &amp; Inclusion
Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.</div>

Credit Accounting Manager

Join Accor and explore 51   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.