Urwah Admin

Accor

<div>Company Description 
&quot;Why work for Accor?
Guided by our purpose &ldquo;Pioneering the Art of Responsible Hospitality, Connecting Cultures, with Heartfelt Care.&rdquo; we empower every team member to bring their passion and creativity to life.
At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe.
Joining the team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.
Life in Movenpick
The Place to Savour Life- We believe true hospitality is about turning small gestures into heartwarming moments.
We enable our guests to Savour the flavor of life, balancing small indulgence with what&rsquo;s good for them- and good for the world. 
Job Description 
The Role<ul><li>
The Senior Meeting &amp; Events Manager is responsible for proactively driving Meetings &amp; Events business to the hotel through new business acquisition, development of existing accounts and conversion of MICE opportunities.</li><li>
The role has a strong focus on external sales activity, account development and lead generation, with the objective of maximizing Meetings &amp; Events revenue, group room nights and Food &amp; Beverage contribution.</li></ul>
Key Deliverables and Responsibilities
Planning &amp; Organizing:<ul><li>
Proactively identifies, targets and develops new Meetings &amp; Events business opportunities for the hotel.</li><li>
Develops business from corporate accounts, government entities, DMCs, PCOs, event agencies, associations and other potential MICE partners.</li><li>
Conducts regular external sales calls, client appointments, sales blitzes, networking activities and client entertainment to generate new MICE opportunities.</li><li>
Develops and maintains a qualified pipeline of prospect, tentative and definite MICE business and ensures consistent follow-up to maximize conversion.</li><li>
Identifies new prospect accounts and prepares individual account action plans with clear revenue potential and conversion objectives.</li><li>
Proactively targets business for hotel need periods and low-demand dates in coordination with the Cluster Director of Sales &amp; Marketing and Revenue team</li><li>
Assess group business to maximize contribution from available public space, generating room revenues whilst achieving Meetings and Events budgets</li><li>
Yields all leads prior to the offer letter being sent out, in terms of, venue assigned or rates offered &ndash; especially in an area set up, and seeks the required approval to take the booking</li><li>
Ensures that Sales and Catering PMS is well managed, maintained and updated as per company policy &amp; standards</li><li>
Supervision and communication with Meetings and Events Operations during events and assuring guest satisfaction throughout the event.</li></ul>
Operations<ul><li>
Maintains a sales call pattern averaging 25 calls a week.</li><li>
Minimum two accounts entertainment per week.</li><li>
Establishes and maintains histories on every account with his/her market segments.</li><li>
Seeks intelligence information from accounts and competition.</li><li>
Interacts and liaise closely with Front Office, Reservations, Food &amp; Beverage, and Banquet &amp; Conference Departments.</li><li>
Assist with Sales Blitz, coordinated by the Asst. Director of Sales.</li><li>
Solicits and service both Corporate and Groups business</li><li>
Arranges site inspections of hotel.</li><li>
Where applicable, closely coordinate and communicate with the international sales office with regards to RFP accounts/markets that are serviced by Outbound Sales</li><li>
Maximizes up selling opportunities whenever possible.</li></ul> 

Qualifications 
Education<ul><li>
Bachelor's Degree or Diploma in Hospitality Management, Hotel Management, Business Administration, Event Management, Marketing, or a related field.</li><li>
Professional certifications in Event Management or Hospitality Management are an advantage.</li></ul>
Experience<ul><li>
Minimum 3-5 years of experience in Meetings &amp; Events, Conference &amp; Banqueting, Event Management, or Sales within the hospitality industry in Dubai, U.A.E.</li><li>
At least 1-2 years in a supervisory or management role preferred.</li><li>
Experience in a 4-star or 5-star hotel environment is highly desirable.</li><li>
Proven track record of successfully planning and executing corporate events, conferences, weddings, and social functions.</li></ul>
Technical Skills<ul><li>
Strong knowledge of banquet and event operations.</li><li>
Experience with hotel PMS, sales and catering systems (Opera Cloud, Anis, Cvent, Passk, or similar platforms).</li><li>
Proficiency in Microsoft Office Suite, especially Excel, PowerPoint, and Outlook.</li><li>
Ability to prepare event proposals, contracts, budgets, and forecasts.</li></ul>
Key Competencies<ul><li>
Excellent communication and interpersonal skills.</li><li>
Strong organizational and project management abilities.</li><li>
Excellent negotiation and sales skills.</li><li>
Ability to manage multiple events simultaneously and work under pressure.</li><li>
Strong attention to detail and problem-solving skills.</li><li>
Leadership and team management capabilities.</li><li>
Customer-focused mindset with a passion for delivering exceptional guest experiences.</li><li>
Financial awareness with the ability to manage budgets and maximize revenue.</li></ul> 
Additional Information 
Language Requirements<ul><li>
Fluent in English (written and spoken).</li><li>
Additional languages such as Arabic, Russian, German, French, or other international languages are an advantage.</li></ul>
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Senior Meeting & Events Manager

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot; 
Job Description 
Recruitment &amp; Onboarding<ul><li>
Compensation &amp; Salary Survey Benchmarking: Conduct regular salary and benefits surveys of competitor properties within the local market to benchmark compensation structures; analyze regional data to ensure that proposed offer packages remain competitive and aligned with current hospitality market trends.</li><li>
Job Description Maintenance &amp; Updates: Partner with Department Heads to systematically review, update, and draft accurate job descriptions for all positions within the property, ensuring that roles reflect current operational requirements, corporate structures, and brand standards before vacancies are published.</li><li>
Manning Requisitions &amp; Budgetary Tracking: Proactively monitor, track, and follow up on all departmental manning requisitions across the property; verify that all requests align with budgeted headcounts and operational seasonal needs, ensuring that proper, mandatory leadership approvals are secured before initiating any active recruitment processes.</li><li>
Strategic Job Posting Management: Coordinate, publish, and manage active job openings across approved applicant tracking systems (ATS), prominent professional networks (such as LinkedIn), and specialized local or international recruitment platforms to maximize brand visibility and consistently attract high-caliber hospitality talent.</li><li>
Rigorous Sourcing &amp; Full-Lifecycle Screening: Manage the complete, end-to-end lifecycle of high-volume hospitality recruitment; strategically source pipelines for diverse operational roles, post vacancies across approved platforms, meticulously review incoming applications, and conduct thorough initial pre-screening interviews to evaluate candidate capabilities, language proficiency, and cultural alignment.</li><li>
Candidate Assessment Follow-Up: Systematically administer, track, and follow up on all pre-employment technical, language, or behavioral assessments; ensure candidates complete required testing within designated timelines and compile result metrics.</li><li>
Offer Letter Generation &amp; Issuance: Prepare, review, and issue formal employment offer letters and contracts in accordance with company standards, corporate structures, and UAE labor laws; manage candidate communication during the negotiation phase to ensure high acceptance rates.</li><li>
Rigorous Collection of Proper Documents: Take full ownership of collecting, verifying, and tracking all mandatory pre-employment documentation from selected candidates; ensure the strict receipt of valid passports, attested educational certificates, previous experience letters, visa cancellations, or home-country clearances prior to official deployment.</li><li>
Comprehensive Reference Checking: Conduct detailed and formal professional reference checks and extensive background verifications for all shortlisted candidates, communicating with past employers to maintain strict hiring quality standards, verify integrity, and protect the property's service reputation.</li><li>
New Hire Sign-In &amp; Structured Onboarding: Facilitate, organize, and administer the complete, end-to-end &quot;New Hire Sign-In&quot; process; serve as the primary point of contact on day one to ensure that all mandatory legal, financial, and internal corporate onboarding paperwork is signed, verified, and processed correctly into the HR system.</li><li>
Proactive Visa Coordination: Visa Processing Support &amp; Compliance: Compile, organize, and submit all necessary medical records, certificates, and background documentation for employees of all levels; partner closely with the Government Relations to ensure all files are audit-ready for the seamless preparation and securing of UAE employment visas. Manage the end-to-end visa application timeline for overseas and local hires; ensure smooth coordination between the candidate, the hiring department, and the Government Relations to expedite entry permits and residence visa approvals.</li><li>
Onboarding Logistics: Coordinate closely with the Learning &amp; Development to schedule new hires for their formal property orientations, and collaborate with the Housing/Accommodation team to pre-allocate staff rooms and ensure a seamless, welcoming arrival experience for incoming colleagues.</li></ul>
Payroll Administration &amp; Leave Tracking<ul><li>
Data Entry: Complete monthly payroll data entry into the HR information system in a highly precise and timely manner.</li><li>
Action Form Verification: Review and process Employee Forms to ensure that salary adjustments, department transfers, re-hires, and termination payouts are completely accurate.</li><li>
Leave Management: Track, and report accumulated leave balances, including annual leave, unpaid leave, and sick leave, ensuring proper authorizations are secured before dates are updated.</li><li>
Policy Compliance: Inform Director of People &amp; Culture of any internal updates regarding leave parameters, and payroll cutoff updates. Any change is the system must be approved by Director of People &amp; Culture.</li></ul>
Medical Insurance &amp; Wellness<ul><li>
Enrollment &amp; Deletions: Manage the administration of the group medical insurance plan, processing timely enrollments for new hires and prompt deletions for separating employees.</li><li>
Claims Assistance: Assist between colleagues and insurance underwriters, assisting staff with complex medical reimbursement claims and health card processing.</li><li>
Health &amp; Safety: Coordinate and promote health, safety, and wellness programs, including injury prevention awareness and the property's modified work programs.</li></ul>
Travel Logistics &amp; Flight Ticket Booking<ul><li>
Flight Bookings: Assist People &amp; Culture Coordinator with designated corporate travel agencies to handle end-to-end flight ticket bookings for annual vacation leave, official business travel, deployment, and repatriations.</li><li>
Refund Processing: Assist People &amp; Culture Coordinator to oversee the submission and tracking of cancelled tickets to secure applicable refunds or travel credits from vendors.</li></ul>
Employee Engagement &amp; Communications<ul><li>
Activity Planning: Plan, organize, and execute a diverse monthly calendar of employee engagement events, team building, and recognition programs to bolster morale.</li><li>
Lifestyle Classes: Direct and oversee internal Lifestyle Classes (such as yoga, healthy eating, or educational workshops), taking full responsibility for booking guest speakers and securing required materials.</li><li>
Community Initiatives: Plan and coordinate corporate community service campaigns, such as blood drives, environmental cleanups, or Earth Hour initiatives, in alignment with local municipal guidelines.</li><li>
Confidential Document Management: File all general correspondence and personnel records systematically, enforcing total confidentiality in all matters relating to the Human Resources department.
Recruitment &amp; Onboarding</li><li>
Compensation &amp; Salary Survey Benchmarking: Conduct regular salary and benefits surveys of competitor properties within the local market to benchmark compensation structures; analyze regional data to ensure that proposed offer packages remain competitive and aligned with current hospitality market trends.</li><li>
Job Description Maintenance &amp; Updates: Partner with Department Heads to systematically review, update, and draft accurate job descriptions for all positions within the property, ensuring that roles reflect current operational requirements, corporate structures, and brand standards before vacancies are published.</li><li>
Manning Requisitions &amp; Budgetary Tracking: Proactively monitor, track, and follow up on all departmental manning requisitions across the property; verify that all requests align with budgeted headcounts and operational seasonal needs, ensuring that proper, mandatory leadership approvals are secured before initiating any active recruitment processes.</li><li>
Strategic Job Posting Management: Coordinate, publish, and manage active job openings across approved applicant tracking systems (ATS), prominent professional networks (such as LinkedIn), and specialized local or international recruitment platforms to maximize brand visibility and consistently attract high-caliber hospitality talent.</li><li>
Rigorous Sourcing &amp; Full-Lifecycle Screening: Manage the complete, end-to-end lifecycle of high-volume hospitality recruitment; strategically source pipelines for diverse operational roles, post vacancies across approved platforms, meticulously review incoming applications, and conduct thorough initial pre-screening interviews to evaluate candidate capabilities, language proficiency, and cultural alignment.</li><li>
Candidate Assessment Follow-Up: Systematically administer, track, and follow up on all pre-employment technical, language, or behavioral assessments; ensure candidates complete required testing within designated timelines and compile result metrics.</li><li>
Offer Letter Generation &amp; Issuance: Prepare, review, and issue formal employment offer letters and contracts in accordance with company standards, corporate structures, and UAE labor laws; manage candidate communication during the negotiation phase to ensure high acceptance rates.</li><li>
Rigorous Collection of Proper Documents: Take full ownership of collecting, verifying, and tracking all mandatory pre-employment documentation from selected candidates; ensure the strict receipt of valid passports, attested educational certificates, previous experience letters, visa cancellations, or home-country clearances prior to official deployment.</li><li>
Comprehensive Reference Checking: Conduct detailed and formal professional reference checks and extensive background verifications for all shortlisted candidates, communicating with past employers to maintain strict hiring quality standards, verify integrity, and protect the property's service reputation.</li><li>
New Hire Sign-In &amp; Structured Onboarding: Facilitate, organize, and administer the complete, end-to-end &quot;New Hire Sign-In&quot; process; serve as the primary point of contact on day one to ensure that all mandatory legal, financial, and internal corporate onboarding paperwork is signed, verified, and processed correctly into the HR system.</li><li>
Proactive Visa Coordination: Visa Processing Support &amp; Compliance: Compile, organize, and submit all necessary medical records, certificates, and background documentation for employees of all levels; partner closely with the Government Relations to ensure all files are audit-ready for the seamless preparation and securing of UAE employment visas. Manage the end-to-end visa application timeline for overseas and local hires; ensure smooth coordination between the candidate, the hiring department, and the Government Relations to expedite entry permits and residence visa approvals.</li><li>
Onboarding Logistics: Coordinate closely with the Learning &amp; Development to schedule new hires for their formal property orientations, and collaborate with the Housing/Accommodation team to pre-allocate staff rooms and ensure a seamless, welcoming arrival experience for incoming colleagues.</li><li>
Payroll Administration &amp; Leave Tracking</li><li>
Data Entry: Complete monthly payroll data entry into the HR information system in a highly precise and timely manner.</li><li>
Action Form Verification: Review and process Employee Forms to ensure that salary adjustments, department transfers, re-hires, and termination payouts are completely accurate.</li><li>
Leave Management: Track, and report accumulated leave balances, including annual leave, unpaid leave, and sick leave, ensuring proper authorizations are secured before dates are updated.</li><li>
Policy Compliance: Inform Director of People &amp; Culture of any internal updates regarding leave parameters, and payroll cutoff updates. Any change is the system must be approved by Director of People &amp; Culture.</li><li>
Medical Insurance &amp; Wellness</li><li>
Enrollment &amp; Deletions: Manage the administration of the group medical insurance plan, processing timely enrollments for new hires and prompt deletions for separating employees.</li><li>
Claims Assistance: Assist between colleagues and insurance underwriters, assisting staff with complex medical reimbursement claims and health card processing.</li><li>
Health &amp; Safety: Coordinate and promote health, safety, and wellness programs, including injury prevention awareness and the property's modified work programs.</li><li>
Travel Logistics &amp; Flight Ticket Booking</li><li>
Flight Bookings: Assist People &amp; Culture Coordinator with designated corporate travel agencies to handle end-to-end flight ticket bookings for annual vacation leave, official business travel, deployment, and repatriations.</li><li>
Refund Processing: Assist People &amp; Culture Coordinator to oversee the submission and tracking of cancelled tickets to secure applicable refunds or travel credits from vendors.</li><li>
Employee Engagement &amp; Communications</li><li>
Activity Planning: Plan, organize, and execute a diverse monthly calendar of employee engagement events, team building, and recognition programs to bolster morale.</li><li>
Lifestyle Classes: Direct and oversee internal Lifestyle Classes (such as yoga, healthy eating, or educational workshops), taking full responsibility for booking guest speakers and securing required materials.</li><li>
Community Initiatives: Plan and coordinate corporate community service campaigns, such as blood drives, environmental cleanups, or Earth Hour initiatives, in alignment with local municipal guidelines.</li><li>
Confidential Document Management: File all general correspondence and personnel records systematically, enforcing total confidentiality in all matters relating to the Human Resources department.</li></ul> 

Qualifications 
**Required Qualifications:**<ul><li>
Bachelor's Degree in Human Resources, Business Administration, or related field</li><li>
Minimum one (1) year of professional experience in a People &amp; Culture, Human Resources, or Recruitment Executive role</li><li>
Demonstrated expertise in recruitment lifecycle management, including sourcing, screening, and candidate assessment</li><li>
Strong organizational and management capabilities with the ability to manage high-volume, concurrent recruitment initiatives</li><li>
Excellent written and verbal communication skills in English; additional language proficiency is advantageous</li><li>
Proven ability to maintain strict confidentiality and handle sensitive personnel information with discretion</li></ul>
**Preferred Qualifications:**<ul><li>
Bachelor's Degree in Human Resources, Business Administration, or related field</li><li>
Prior experience with Smart Recruiter / Accor systems</li><li>
Background in hospitality, hotel, or luxury service industry recruitment</li><li>
Experience with payroll administration and leave management systems</li><li>
Demonstrated success in employee engagement and wellness program coordination</li></ul> 

Additional Information 
Directly opposite to The Dubai Mall, the iconic Burj Khalifa, 10 minutes walk to the Dubai Metro Station and within a few minutes&rsquo; drive to DIFC, World Trade Centre and just 15 minutes&rsquo; drive from Dubai International Airport, Swissotel Al Murooj is located in downtown Dubai, one of the city&rsquo;s favoured destinations for business or leisure.</div>

People & Culture Executive

<div>Company Description 
Where Culture, Care, and Art de Vivre Meet
At Sofitel New York, luxury is more than a standard&mdash;it&rsquo;s a feeling.
Sofitel New York is looking for a self-motivated, up and coming hospitality professional to join our dynamic sales and marketing team as a Marketing Coordinator. The Marketing Coordinator will support the Director of Sales and Marketing and Marketing Managers with all aspects related to the marketing process.
The ideal candidate is detail-oriented, proactive, and able to manage multiple priorities in a fast-paced luxury hospitality environment.
What is in it for you:<ul><li>
Employee Discount Travel Program</li><li>
Employee Assistance Program (EAP)</li><li>
Extended healthcare plan coverage</li><li>
Opportunity to develop your talent and grow with the Company</li><li>
Ability to make a difference through our Corporate Social Responsibility activities</li></ul> 

Job Description 
Sofitel New York is looking for a self-motivated, up and coming hospitality professional to join our dynamic sales and marketing team as a Marketing Coordinator. The Marketing Coordinator will support the Director of Sales and Marketing and Marketing Manager with all aspects related to the marketing process by being on property. This not a remote or hybrid position.
What is in it for you:<ul><li>
Employee benefit card offering discounted rates in Accor worldwide</li><li>
Learning programs through our Academies and the opportunity to earn qualifications while you work</li><li>
Opportunity to develop your talent and grow within your property and across the world! Exposure to all ACCOR Hotels Worldwide, enabling you for limitless growth.</li><li>
Ability to make a difference in the local community through our Corporate Social Responsibility activities.</li><li>
Hourly Rate: $29.00 - 31.00</li></ul>
What you will be doing:
The Marketing Coordinator is responsible for assisting the Marketing Manager. Working as the primary liaison between the hotel and our group partners and planners, you will communicate professionally and respond via phone and emails in timely manner. Preparing VIP amenities, managing booking links, reservation changes and ensuring on time payment are key aspects of this position, along with greeting clients on site and ensuring overall success of their experience, along with the Sales Manager, is paramount. This position may also include supporting the Director of Sales and Marketing with general office administration, light marketing projects, vendor management, and preparation of purchase orders, corporate office requests and community partner communication, along with light support of the business travel team.
Creative &amp; Graphic Assets Development<ul><li>
Support the design, production, and execution of both digital and printed marketing collateral, including:<ul><li>
In-house brand materials, collateral, and property signage</li><li>
Video signage and property displays</li><li>
Promotional posters and flyers</li><li>
Food &amp; beverage menus</li><li>
Visual assets for special activations and property events</li></ul></li></ul>
Brand Standards Oversight: Ensure all printed and digital materials, guest communications, and property signage adhere strictly to brand guidelines and visual standards.
Social Media &amp; Content Coordination<ul><li>
Assist the external social media agency with content creation ideas, editorial planning, and prompt review of draft posts to ensure alignment with brand standards.</li><li>
Photo &amp; Video Shoots Logistics: Assist with on-site coordination for photoshoots and video productions across property outlets and rooms.</li></ul>
Influencer &amp; Partnership Management<ul><li>
Coordinate influencer stays managing itineraries, stays, and on-property logistics to maximize brand exposure.</li></ul>
Web &amp; Digital Platforms Maintenance<ul><li>
Assist with regular updates and content management across brand and group web platforms, ensuring information, offers, and visual assets are accurate and up to date.</li></ul> 

Qualifications 
Candidate must possess a minimum of one year of hotel experience, with luxury hotel background preferred in primary market. Experience with Microsoft Outlook and Excel required and additional experience in Delphi, Opera and Cvent preferred. The ideal candidate will have a passion for customer service, demonstrates an outgoing, spirited personality with exceptional written and verbal communication skills and a desire to meet and exceed expectations. Candidate must be organized and demonstrate team player attitude in assisting with additional projects or requests as needed.
Some schedule flexibility will be requested at high demand times, however this is a Monday &ndash; Friday position.
Front desk experience preferred.
Second language desirable. 
Additional Information 
Our Culture / Be ALL you are with ALL your Heart
At Accor, we are committed to diversity. Each individual, each personality, and each experience has its place to grow and make us grow collectively. Everything we do, we do with heart. We are creators of emotions, professionals of the human experience, open to others and the world around us.<ul><li>
Our culture is inclusive. We value the richness of the 120 nationalities, the different backgrounds, the different stories that make up our company.</li><li>
We care for the world around us: our teams, our guests, our establishments, our environment are at the heart of our concerns. Our mission is human, essential: to bring cultures together, to open windows on the world, to provide unforgettable experiences, day after day.</li><li>
All our heartists are talents in the making, they are the future of our group and our hotels. Helping them grow professionally and develop personally according to their wishes and ambitions is our priority.</li><li>
Together, we imagine your future. Our group is large, with many opportunities, and the experiences are infinite.</li><li>
We dare to question the status quo. We challenge ourselves to always do better. We take risks, we dream the impossible and make it possible.</li><li>
Hospitality is teamwork, and we are stronger together. We believe in caring, we respect our differences and value all voices. We work as a team, saying what we do and doing what we say.</li></ul>
The hotel is unable to assist candidates in obtaining work authorization documents.
Visa Requirements: Must be legally eligible to work in the United States.</div>

Marketing Coordinator

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot; 
Job Description 
SUMMARY AND GENERAL DUTIES:<ul><li>
She/he is in charge and responsible of the daily food production in her/his outlet and has to ensure top-quality products, as per the Hotel standard</li><li>
Has to make sure that standard recipes and plating guides are followed at all times in her/his outlet</li><li>
Provides the Sous Chef with daily market list for her/his outlet and controls personally all goods received, in order to guarantee the quality and quantity as to provide the Executive Chef with recipes and costing as per the requirement</li><li>
Assists and proposes to the Sous Chef and Executive Chef special Food Promotions, Events and other Food related activities for her/his outlet</li><li>
Assists the Executive Chef in developing new cuisine concepts.</li><li>
Ensures implementation and maintenance of standards of food quality, preparation and presentation.</li><li>
Assists in menu planning and costing.</li><li>
Ensures good physical upkeep, condition of equipment &amp; utensils in all the kitchens &amp; co-ordinates with Engineering department for repairs and maintenance.</li><li>
Ensures organization of work within all kitchen sections, including assignments, time schedules and vacation as per organizational standards.</li><li>
Ensures all the raw material received in the hotel for preparation is of high quality, as per organizational standards and product specifications.</li><li>
Interacts and communicates with Outlet Supervisors on daily basis and makes sure all food items sent to the Outlets is well explained.</li><li>
Recommends changes in systems and procedures to increase efficiency and improve service quality.</li><li>
Ensures prompt and accurate service by kitchen staff to all customers, to achieve a high level of customer satisfaction.</li><li>
Ensures all employees in the department adhere to the organizations rules and regulations.</li><li>
Recommends changes in the menus.</li><li>
Ensures availability of raw ingredients at all times, by proper planning, requisitioning and storage.</li><li>
Perform as per Operational Standards.</li><li>
Proper grooming at all times.</li><li>
Attend training classes as per schedule.</li><li>
Show fullest cooperation and respect within the team and other departments.</li><li>
Is aware of the daily activities and has product knowledge of all the hotel facilities.</li></ul>
 Organization &amp; Set Up<ul><li>
After the set-up of buffets and before the arrival of the customers, and also during the service time, she/he must check the quantity and quality of the food items, as well as the presence of food-labels (name-tags) if required.</li><li>
Coordinates with his Sous Chefs to plan and conduct on job training constantly for her/his outlet kitchen.</li><li>
Attends the communication meetings of her/his Outlet, such as daily briefings.</li><li>
Checks with the Outlet Chef at the end of her/his shift that all equipment is properly working, clean, are in appropriate place and nothing is left around, which can be hazardous to others.</li><li>
At the end of the shift or the day, she/he has to communicate all necessary information to the Executive Chef &amp; reporting Sous Chefs to ensure a smooth running operation.</li><li>
Applies HACCP as per the Hotel Standard.</li><li>
Maintains excellent intradepartmental communication by means of log books and various other memoranda as specified by the Executive Chef.</li></ul>
 During the operations, in the restaurant &amp; in front of the guest<ul><li>
Helps and assists the guest to explain dishes and recommends food specialties and promotions if available.</li><li>
Makes sure buffets are refilled at all times and the quality of the products is as per our standard.</li><li>
Creates an atmosphere of tranquility amongst the brigade.</li><li>
Checks the standard and quality of food which leaves the kitchen.</li><li>
Reports received suggestions and/or comments from guest to the Executive Chef.\</li></ul>
 General / Miscellaneous<ul><li>
To be punctual on duty and ensure the same of your employees.</li><li>
Be well groomed to the standards laid down. Insist on the same standard for your employees.</li><li>
To comply with all hotel rules and regulations as outlined in the handbook and to be aware of company disciplinary and grievance procedures.</li><li>
To create an environment which promotes employee morale and encourages the team to have pride in their department with a high level of commitment.</li><li>
To promote a helpful and professional image to the customer and give full cooperation to any customer requiring assistance with the prompt, caring and helpful attitude.</li><li>
To anticipate the needs of the customer whenever possible, to enhance quality service and in turn enhance customer satisfaction.</li><li>
To give full co-operation to any colleague requiring assistance in a prompt caring and helpful manner. To be flexible in assisting in other areas of the Hotel in response to the business and customer needs</li><li>
Is familiar with all related company documentation and especially with the relevant Operational Standards for his/her field of responsibility.</li><li>
Other duties as assigned.</li></ul> 

Qualifications 
<ul><li>
Diploma or degree in vocational hospitality</li><li>
Has 4-5 years experience in 4-5 star Hotel</li></ul> 

Additional Information 
What is in it for you:<ul><li>
Employee benefit card offering discounted rates at Accor worldwide</li><li>
Learning programs through our Academies</li><li>
Opportunity to develop your talent and grow within your property and across the world!</li><li>
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li></ul></div>

Sous Chef - Pastry

<div>
 
 Company Description
 
 
 
 
 Join
 
 
 us at Accor,
 
 
 where
 
 
 life pulses
 
 
 with
 
 
 passion!
 
 
 
 As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
 
 
 By joining us, you will become a Heartist&reg;, because hospitality is, first and foremost, a work of heart.
 
 
 You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
 
 
 You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
 
 
 Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues
 
 
 
 Hospitality
 
 
 is
 
 
 a
 
 
 work
 
 
 of
 
 
 heart
 
 
 ,
 
 
 
 
 Join
 
 
 us and
 
 
 become
 
 
 a
 
 
 Heartist
 
 
 &reg;.
 
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Maintain the LQA service standards as required for the Outlet.
 </li>
 <li>
 Read daily reports, hotel updates shared via Outlet communication methods and to acknowledge any VIP&rsquo;s arrivals to ensure they are acted upon. Report to shift 10 mins before start time and communicate in advance if any delay. Must know all Food &amp; Beverage menu items, their garnishes, contents and preparation methods and be able to relay that information to guests in a polite and concise way if asked.
 </li>
 <li>
 Present children's menus when appropriate, and describe specials and alternative cuisine.
 </li>
 <li>
 Serve and clear food and beverage items in an unobtrusive and professional manner using Tray/appropriate service ware at all times.
 </li>
 <li>
 Utilize the POS system to ring up sales, print checks, close checks and complete cash-out procedures
 </li>
 <li>
 Carry trays, bus and reset tables with linen, chinaware, glassware and silverware.
 </li>
 <li>
 Ascertain guests&rsquo; satisfaction and handle any problem which may arise, informing the Supervisor/Manager of the problem and how it was resolved.
 </li>
 <li>
 Follow cash and credit card procedures according to the guidelines of the accounting department.
 </li>
 <li>
 Maintain a clean, neat and orderly restaurant throughout service.
 </li>
 <li>
 Polish cutlery, refill salt, pepper and sugar, creamers etc.
 </li>
 <li>
 Must be able to prepare/operate the coffee machine to make specialty coffee&rsquo;s/Tea&rsquo;s
 </li>
 <li>
 Must be able to make/ serve other beverages both non-alcoholic and alcoholic drinks.
 </li>
 <li>
 Ensure that work station is stocked with appropriate condiments at all times.
 </li>
 <li>
 Report any guest comments regarding food and beverage to manager
 </li>
 <li>
 Conscientious handling and maintenance of operating equipment.
 </li>
 <li>
 Learn and adhere to safety, sanitation, HACCP and hygiene policies
 </li>
 <li>
 Maintain good working relationships with colleagues, and all other departments.
 </li>
 <li>
 Maintain complete knowledge of all F&amp;B services, outlets and hotel services/features.
 </li>
 <li>
 Perform opening/closing side duties as assigned and set all tables according to standards.
 </li>
 <li>
 Report to manager any kinds of deviation from set standard and procedures.
 </li>
 <li>
 Ensure that all service and storage areas are kept safe and clean
 </li>
 <li>
 Help minimize waste, neglect, breakages and mishandling of supplies and equipment
 </li>
 <li>
 Carry out cleaning and maintenance of the outlet
 </li>
 <li>
 Incase of being unwell and not able to report to work, Restaurant Supervisor/ Manager must be notified a minimum of 4 hrs prior shift through telephone call.
 </li>
 <li>
 Assist other Food &amp; Beverage Outlets in their operations during peak hours if needed or work extended shifts due to operational needs.
 </li>
 <li>
 Actively support in the Management in supervision of the operation/section to maintain service standards
 </li>
 <li>
 Assist the Supervisor/Manager in conducting daily shift briefings to update and disseminate relevant information to restaurant employees
 </li>
 <li>
 Assist in colleagues training and act as a role model by leading by example and actively supporting the colleagues throughout their shift.
 </li>
 <li>
 Must learn and be able to use the operating systems at Raffles Dubai.
 </li>
 <li>
 Conducts Equipment and Beverage inventories and ensures no variances in beverage inventories.
 </li>
 <li>
 Perform trainer tasks and conduct training for all staff as assigned by Restaurant Manager / Assistant Manager, driving Trainings/ HERO.
 </li>
 <li>
 Use a hands-on approach to train and develop employees, demonstrate team building, and lead by example.
 </li>
 <li>
 Understand the Goals/Targets set by the Management for the Outlet and work towards achieving it.
 </li>
 <li>
 Carry out any other duties as and when assigned by the Management of the Hotel
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Experience in food &amp; beverage service.
 </li>
 <li>
 Strong supervisory skills with a hands-on approach and lead-by-example work style.
 </li>
 <li>
 Commitment to delivering exceptional guest service with a passion for the hospitality industry.
 </li>
 <li>
 Ability to find creative solutions with proven problem-solving capabilities offering support where required.
 </li>
 <li>
 Personal integrity, with the ability to work in an environment that demands excellence, time and energy.
 </li>
 <li>
 Experience of working with IT systems on various platforms.
 </li>
 <li>
 Strong communication skills.
 
 
 </li>
 </ul>
 Additional Information
 
 
 <ul>
 <li>
 Strong interpersonal and problem solving abilities
 </li>
 <li>
 Fluency in English , additional languages are a plus
 </li>
 </ul>
</div>

Waiter

<div>
 
 Company Description
 
 
 
 Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
 
 
 Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster.
 
 
 
 Job Description
 
 
 
 Provide quality service to guests by ensuring prompt and courteous service following procedures and which exceeds the minimum standards.
 
 
 Provide guest F &amp; B services in a sequenced manner.
 
 
 Prepare mis-en-place for the following shift, set up for the subsequent shift.
 
 
 
 Qualifications
 
 
 
 High school diploma
 
 
 1 year of experience in a fast-paced restaurant environment
 
 
 Proficient in using POS systems and handling cash
 
 
 Certified Food Handler Valid until Year
 
 
 Excellent customer service, communication, and teamwork skills
 
 
 Additional Information
 
 
 experience is an asset
 
 
 Prior experience working with Opera or a related system
 
 
 Fluency in English
 
 
 additional languages are a plus
 
 
 
 Your Team And Working Environment
 
 
 
 In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
 
 
 Note: Customization may be included for any specific local or legislative requirements, such as work permits
 
 
 
 Our Commitment To Diversity &amp; Inclusion
 
 
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
</div>

<div>
 
 Company Description
 
 
 
 The legendary
 
 Queen Elizabeth 2 (QE2)
 
 is an iconic ocean liner reborn as a floating hotel and lifestyle destination. Celebrating its rich British maritime heritage, the QE2 delivers elevated hospitality, immersive storytelling, features 447 distinctive rooms and exceptional dining experiences to a global audience.
 
 
 
 Job Description
 
 
 
 
 Main Duties:
 
 
 
 
 Administration
 
 
 
 <ul>
 <li>
 Coordinate with suppliers&rsquo; quotations for print production of collateral.
 </li>
 <li>
 Coordinate with purchasing any outstanding purchase requisitions.
 </li>
 <li>
 Collection of press clippings and build up a press archive.
 </li>
 <li>
 To maintain a database for media, suppliers and events companies.
 </li>
 <li>
 To maintain the hotel photo library and filing.
 </li>
 <li>
 To ensure that an efficient and accurate filing system, both manual as well as electronically, is always maintained.
 
 
 </li>
 </ul>
 
 Social Media
 
 
 
 <ul>
 <li>
 To respond to queries on social media pages.
 </li>
 <li>
 To support the Marketing Manager in generating content for social media pages.
 </li>
 <li>
 To track performance of social media pages on a weekly basis.
 </li>
 <li>
 To maintain a database of key influencers for both hotel stays and dining in the restaurants.
 
 
 </li>
 </ul>
 
 Financial And Revenue Responsibilities
 
 
 
 <ul>
 <li>
 Follow up and ensure payments to suppliers are made.
 </li>
 <li>
 Works with Marketing Manager in the preparation and management of the department&rsquo;s budget. Duties include:
 </li>
 <li>
 Assists in coordinating the preparation of the departmental annual budget
 </li>
 <li>
 Assists in monitoring and controlling departmental costs on an ongoing basis to ensure performance against budget
 </li>
 <li>
 Assists in the preparation of the hotel strategic plan, goals program, and Marketing Departmental Budget
 
 
 </li>
 </ul>
 
 Guest Service Responsibilities
 
 
 
 <ul>
 <li>
 Ensure media or VIPs stays and reviews are communicated to other departments, and all special requirements are noted and met.
 
 
 </li>
 </ul>
 
 Marketing &amp; Communications Responsibilities
 
 
 
 <ul>
 <li>
 To assist the Marketing Manager in developing and implementing effective PR and advertising strategies.
 </li>
 <li>
 To liaise with appointed advertising agency or in-house graphic designer with design and layout coordination and production of stationery, collateral, ads, brochures and graphics.
 </li>
 <li>
 To support the Marketing Manager in organizing and conducting photo shoots.
 </li>
 <li>
 To track and maintain information about competitors&rsquo; marketing and communication activities in UAE market (promotions, offer, articles, advertising, collateral) and to develop and update a filing system for all information.
 </li>
 <li>
 To track and maintain information on Food &amp; Beverage trends and competitors&rsquo; activities.
 </li>
 <li>
 Act as the liaison between the hotel and the appointed agencies to generate awareness, develop press releases, news releases and photo captions for the hotel according to the marketing objectives.
 </li>
 <li>
 To assist the Marketing Manager in creating property press kits, press releases and creative communication of newsworthy items with the PR agency.
 </li>
 <li>
 Regular update of the press kits.
 </li>
 <li>
 To develop and maintain active contacts with the press and key overseas media.
 </li>
 <li>
 To build a database of key media contacts, opinion makers and local VIPs.
 </li>
 <li>
 To assist the Marketing Manager to ensure adequate targeted publicity and coverage of the hotel&rsquo;s positioning, promotional programs, corporate image building and other activities.
 </li>
 <li>
 To assist the Marketing Manager in developing sales promotions with external partners such as embassies, organizations, credit card companies, banks, department stores, airlines, etc.
 </li>
 <li>
 To ensure the hotel&rsquo;s web pages and OTA pages are up to date and advice on keeping site dynamic for Internet related exposure and advertising.
 </li>
 <li>
 To ensure the correct policy and brand standards are followed by the hotel in all marketing collateral, advertising and E-Commerce.
 
 
 </li>
 </ul>
 
 Other Duties
 
 
 
 <ul>
 <li>
 To maintain good relationships with their colleagues and all other departments.
 </li>
 <li>
 To report to duty punctually always wearing the correct uniform/attire and nametag.
 </li>
 <li>
 To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards.
 </li>
 <li>
 To provide friendly, courteous and professional service always.
 </li>
 <li>
 To ensure that the correct brand standards and methods of service are maintained as stated in the Brand Standards.
 </li>
 <li>
 To respond to any changes in the department as dictated by the needs of the industry, brand or hotel.
 </li>
 <li>
 To be flexible and to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.
 </li>
 <li>
 To attend training and meetings as and when required.
 </li>
 <li>
 To assess situations and to be able to react accordingly through analysis and perspective.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Minimum 2 years&rsquo; experience in the marketing, digital or related professional area.
 </li>
 <li>
 Strong luxury hotel background is preferred.
 </li>
 <li>
 Fluency in English, written and spoken. Fluency in Arabic is appreciated.
 </li>
 </ul>
</div>

Marketing Assistant

Join Accor and explore 81   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Accor

About Company

Senior Meeting & Events Manager

People & Culture Executive

Marketing Coordinator

Sous Chef - Pastry

Waiter

Waiter

Marketing Assistant