Urwah Admin

Accor

<div>Company Description 
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist&reg;, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
 
Join us and become a Heartist&reg;. 
Job Description 
We are seeking a detail-oriented and analytical Income Auditor to join our finance team in Sharjah, United Arab Emirates. As an Income Auditor, you will play a crucial role in ensuring the accuracy and integrity of our financial records, particularly in revenue-related transactions.<ul><li>
Conduct daily audits of revenue transactions across all departments to ensure accuracy and compliance with company policies</li><li>
Analyze financial data, identify discrepancies, and investigate variances in income-related accounts</li><li>
Prepare and distribute daily, weekly, and monthly financial reports for management review</li><li>
Reconcile income accounts and verify the accuracy of cash receipts, credit card transactions, and other payment methods</li><li>
Collaborate with various departments to resolve discrepancies and implement corrective actions</li><li>
Monitor and report on key performance indicators related to revenue and income</li><li>
Assist in the development and implementation of internal controls to prevent errors and fraud</li><li>
Participate in month-end closing procedures and support external audits as needed</li><li>
Stay up-to-date with accounting standards, tax regulations, and industry best practices</li><li>
Contribute to process improvement initiatives to enhance efficiency and accuracy in income auditing procedures</li></ul> 

Qualifications 
<ul><li>
Bachelor's degree in Accounting, Finance, or a related field</li><li>
Minimum of 1-2 years of experience in income auditing or a similar role, preferably in the hospitality industry</li><li>
Proficiency in financial management software, including Sun System, Opera, Micros, and Vision</li><li>
Strong analytical and problem-solving skills with a keen eye for detail</li><li>
Advanced proficiency in Microsoft Excel and other financial software applications</li><li>
In-depth knowledge of accounting principles, auditing procedures, and financial reporting standards</li><li>
Excellent organizational skills with the ability to manage multiple priorities efficiently</li><li>
Strong communication skills to interact effectively with various departments and stakeholders</li><li>
Ability to work independently and as part of a team in a fast-paced environment</li><li>
Commitment to maintaining confidentiality and adhering to ethical standards in financial practices</li></ul></div>

Income Auditor

<div>
 
 Company Description
 
 
 
 Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.
 
 
 
 Job Description
 
 
 
 
 Graphic Designer
 
 
 
 As a Graphic Designer, you will craft compelling visuals for both print and digital mediums, ensuring alignment with brand guidelines and the hotel's positioning. Your role includes conceptualizing and designing diverse marketing materials, maintaining awareness of design and hospitality trends, and collaborating with teams to meet deadlines. You will support campaigns across departments, especially in social media and mobile marketing, while analyzing market trends. Additionally, you will manage e-tools, contribute to web strategy development, and provide professional service. Collaboration with Sales &amp; Marketing is key for driving profit growth, alongside fulfilling ad-hoc responsibilities within hotel protocols.
 
 
 
 What Is In It For You
 
 
 
 <ul>
 <li>
 Engage in conservation efforts and help preserve wildlife.
 </li>
 <li>
 Enjoy sustainable adventures with exclusive rewards.
 </li>
 <li>
 Celebrate locality and heritage in a vibrant community.
 </li>
 <li>
 Advance your career with global development opportunities.
 </li>
 <li>
 Drive change through impactful social initiatives.
 </li>
 <li>
 Collaborate with a passionate, innovative team.
 
 
 </li>
 </ul>
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Graphic Design and Branding: Developing and delivering high-quality graphic designs for print and digital channels, adapting creative concepts to various materials and mediums, while ensuring consistency with brand guidelines and hotel positioning. It also involves conceptualizing, directing art, and designing artwork and collateral.
 </li>
 <li>
 Collaboration and Communication: Collaborating closely with the team and other graphic designers to conceptualize ideas and execute accordingly, as well as liaising with suppliers and production companies to ensure accuracy and high-quality printed materials. Additionally, supporting the team throughout campaign and project execution and assisting with other responsibilities in the absence of team members or as assigned by the direct in-charge are key aspects.
 </li>
 <li>
 Deadline Management and Support: Ensuring all artwork is submitted within specified deadlines and supporting all departments with design requests and execution, particularly for social media, mobile marketing, tracking, analysis, and control.
 </li>
 <li>
 Market Analysis and Strategy: Gathering and analyzing intelligence on market threats and opportunities, building a destination-focused web strategy, and stimulating support for the development of the hotel's online strategy.
 </li>
 <li>
 Technology Management: Maintaining up-to-date knowledge of design and hospitality software, technologies, trends, and updates, as well as managing various e-tools such as eCRM, CMSs, and social media management platforms.
 </li>
 <li>
 Customer Service and Profit Growth: Consistently offering professional, friendly, and engaging service, executing design plans in collaboration with the Sales &amp; Marketing department to drive profit growth, and adhering to all hotel policies and procedures.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Technical Skills and Design Expertise: Proficient in graphic design software including Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects, Dreamweaver, Flash), MS Office, Corel Draw, and Acrobat. Strong technical understanding of web technologies (HTML, Flash, CSS, AJAX) and printing processes for digital and print mediums. Creative design skills adaptable to current trends and market demands.
 </li>
 <li>
 Project Management and Attention to Detail: Ability to effectively manage multiple projects/tasks of varying complexities, meet deadlines, and remain composed under pressure. Good project management skills and strong attention to detail.
 </li>
 <li>
 Communication and Qualifications: Excellent organization and communication skills. A degree in Graphic Design and/or proven experience in a similar role. Prior experience in Hospitality will offer a definite advantage. Understanding of the luxury environment. Great written, spoken, and reading proficiency in English. Knowledge of Arabic will be an added advantage.
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Our commitment to Diversity &amp; Inclusion:
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
 
 
 
 Why work for Accor?
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 
 
 
 About Mantis Collection:
 
 Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian&rsquo;s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.
 
 
 Do what you love, care for the world, dare to challenge the status quo!
 
 #BELIMITLESS
 
</div>

Graphic Designer

<div>Company Description 
Sofitel Al Hamra Beach Resort 
Job Description 
<ul><li>
Promote a fun and relaxing atmosphere for guests in all recreational activities and areas by expressing an upbeat and enthusiastic attitude</li><li>
Provide information to guests about available recreation facilities, activities, lessons, and equipment.</li><li>
Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members.</li><li>
Oversee activity in the recreational facility, respond appropriately in accordance with local operating procedure in the event of an emergency, and provide assistance to injured guests until the arrival of emergency medical services.</li><li>
Conduct inventory of supplies, materials, and equipment and inform supervisor/manager of low supply items.</li><li>
Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.</li><li>
Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.</li><li>
Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards.</li></ul></div>

Kids Club Entertainer / Animator

<div>
 
 Company Description
 
 
 
 M&ouml;venpick Hotels &amp; Resorts is a globally recognized Swiss hospitality brand known for its upscale hotels and resorts, offering a blend of Swiss excellence, contemporary design, and warm hospitality. Founded in 1948, the brand has expanded to over 100 locations worldwide, catering to both business and leisure travelers. Whether catering to corporate events, family vacations, or romantic getaways, M&ouml;venpick is dedicated to delivering comfort, innovation, and a touch of Swiss hospitality.
 
 
 
 Job Description
 
 
 
 The
 
 Chief Commercial Officer (CCO)
 
 is responsible for developing and executing the company&rsquo;s commercial strategy to drive revenue growth, market expansion, and customer satisfaction. This role involves overseeing sales, marketing, business development, and customer experience functions, ensuring alignment with the company's long-term objectives. The CCO works closely with the executive team to identify new business opportunities, enhance brand positioning, and maximize profitability.
 
 
 <ul>
 <li>
 Oversee sales teams to ensure revenue targets and KPIs are met or exceeded.
 </li>
 <li>
 Strengthen business development efforts by identifying new clients, partnerships, and market trends.
 </li>
 <li>
 Foster strong relationships with key stakeholders, including customers, suppliers, and investors.
 </li>
 <li>
 Lead the marketing strategy, ensuring brand positioning aligns with market demands and company objectives.
 </li>
 <li>
 Drive digital transformation initiatives to enhance customer engagement and online presence.
 </li>
 <li>
 Oversee advertising, public relations, and promotional activities to maximize brand awareness.
 </li>
 <li>
 Develop and implement customer retention strategies to improve satisfaction and loyalty.
 </li>
 <li>
 Ensure excellent customer service standards across all touchpoints.
 </li>
 <li>
 Analyze customer feedback and market trends to enhance product/service offerings.
 </li>
 <li>
 Monitor commercial performance, including revenue, profit margins, and market share.
 </li>
 <li>
 Optimize pricing strategies, contract negotiations, and cost management to improve profitability.
 </li>
 <li>
 Work closely with finance teams to ensure sustainable business growth.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Marketing, Sales, or a related field (MBA preferred).
 </li>
 <li>
 10+ years of experience in commercial leadership roles, preferably in [industry].
 </li>
 <li>
 Proven track record of driving revenue growth and business expansion.
 </li>
 <li>
 Strong leadership, strategic thinking, and decision-making skills.
 </li>
 </ul>
</div>

Director of Commercial

<div>Company Description 
Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com
Do what you love, care for the world, dare to challenge the status quo!
#BELIMITLESS
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
What&rsquo;s in it for you:<ul><li>
Employee benefit card offering discounted rates in Accor worldwide.</li><li>
Learning programs through our Academies.</li><li>
Opportunity to develop your talent and grow within your property and across the world!</li><li>
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li></ul> 

Job Description<ul><li> 
Assist in the development, implementation, and monitoring of quality assurance policies and procedures.</li><li>
Conduct regular quality audits to assess adherence to standards.</li><li>
Help resolve quality-related issues, providing technical support and solutions to departments.</li><li>
Collaborate with production, operations, and procurement teams to ensure product quality from raw materials to finished goods.</li><li>
Support the analysis and investigation of customer complaints related to quality.</li><li>
Assist in the development and implementation of sustainability initiatives that align with company goals.</li><li>
Monitor and report on key sustainability metrics, including waste management, carbon footprint, energy usage, and water consumption.</li><li>
Ensure compliance with environmental regulations and industry standards.</li><li>
Work with teams to identify and implement energy-saving, waste reduction, and resource conservation projects.</li><li>
Support continuous improvement programs to enhance product quality and sustainability performance.</li><li>
Participate in quality control, risk management, and compliance activities across the organization.</li><li>
Identify opportunities for efficiency improvements in quality and sustainability processes.</li><li>
Maintain up-to-date knowledge of industry trends, regulations, and best practices.</li><li>
Assist in preparing reports related to quality audits, sustainability metrics, and compliance assessments.</li><li>
Maintain accurate records of audits, quality issues, sustainability activities, and compliance documentation.</li><li>
Prepare presentations for internal meetings and management reviews on quality and sustainability performance.</li></ul> 
Qualifications 
<ul><li>
Bachelor's degree in Environmental Science, Engineering, Quality Management, Sustainability, or a related field.</li><li>
3-5 years of experience in quality management, sustainability, or environmental management.</li><li>
Strong understanding of quality management systems and sustainability standards.</li><li>
Ability to analyze data and produce reports related to quality and sustainability performance.</li><li>
Excellent communication and interpersonal skills, with the ability to work across departments.</li><li>
Proficient in Microsoft Office Suite (Excel, PowerPoint, Word); experience with quality management software and sustainability tracking tools is a plus.</li><li>
Problem-solving skills with a focus on process improvement.</li></ul> 
Additional Information 
Your team and working environment:<ul><li>
Rixos Premium Saadiyat Island is a unique resort; where exclusivity and luxury define every experience, every time. Our luxurious family getaway is located on the pristine beach of Saadiyat Island with its clear blue waters and fine white sands overlooking the Arabian Gulf.</li><li>
At Accor, we are Heartists!</li></ul>
Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists at Rixos Premium Saadiyat Island, every day, we look for opportunities to engage on a personal &amp; meaningful way with our guests and each other. We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding</div>

Quality & Sustainability Assistant Manager

<div>
 
 Company Description
 
 
 
 Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.
 
 
 
 Job Description
 
 
 
 
 Rooms Division Manager
 
 
 
 The Rooms Division Manager at Hawar Resort by Mantis is responsible for managing all aspects of the Rooms Division, which includes Front Office, Housekeeping, and Guest Services. You will ensure that the highest standards of service and quality are consistently delivered to our guests. The Rooms Division Manager will lead and inspire the team, ensuring efficient operations while enhancing the guest experience and achieving financial goals.
 
 
 
 What Is In It For You
 
 
 
 <ul>
 <li>
 Engage in conservation efforts and help preserve wildlife.
 </li>
 <li>
 Enjoy sustainable adventures with exclusive rewards.
 </li>
 <li>
 Celebrate locality and heritage in a vibrant community.
 </li>
 <li>
 Advance your career with global development opportunities.
 </li>
 <li>
 Drive change through impactful social initiatives.
 </li>
 <li>
 Collaborate with a passionate, innovative team.
 
 
 </li>
 </ul>
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Leadership and Team Management:
 </li>
 <ul>
 <li>
 Lead and manage the Rooms Division team, fostering a culture of excellence, collaboration, and continuous improvement.
 </li>
 <li>
 Recruit, train, and develop staff to ensure high levels of performance and engagement.
 </li>
 <li>
 Conduct regular performance evaluations, provide constructive feedback, and implement development plans to enhance team capabilities.
 </li>
 </ul>
 <li>
 Operational Excellence:
 </li>
 <ul>
 <li>
 Oversee daily operations of the Front Office, Housekeeping, and Guest Services to ensure smooth and efficient functioning.
 </li>
 <li>
 Develop and implement standard operating procedures to ensure consistency and quality in guest service.
 </li>
 <li>
 Monitor room inventory and coordinate with the reservations team to maximize occupancy and revenue.
 </li>
 </ul>
 <li>
 Guest Experience Management:
 </li>
 <ul>
 <li>
 Ensure an exceptional guest experience by addressing and resolving guest inquiries and complaints promptly and effectively.
 </li>
 <li>
 Implement guest service standards and continuously monitor guest feedback to drive improvements.
 </li>
 <li>
 Collaborate with other departments to enhance the overall guest experience and promote a welcoming atmosphere.
 </li>
 </ul>
 <li>
 Financial Performance:
 </li>
 <ul>
 <li>
 Develop and manage the Rooms Division budget, focusing on cost control and maximizing profitability.
 </li>
 <li>
 Analyze financial reports and performance data to identify opportunities for revenue growth and operational efficiency.
 </li>
 <li>
 Implement revenue management strategies, including upselling and cross-selling initiatives, to optimize room revenue.
 </li>
 </ul>
 <li>
 Quality Assurance and Compliance:
 </li>
 <ul>
 <li>
 Ensure compliance with all health, safety, and security standards, as well as company policies and procedures.
 </li>
 <li>
 Conduct regular inspections of guest rooms and public areas to maintain high standards of cleanliness and maintenance.
 </li>
 <li>
 Develop and implement quality assurance programs to uphold brand standards and enhance guest satisfaction.
 
 </li>
 </ul>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Educational Qualifications: Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or a related field.
 </li>
 <li>
 Experience: Minimum of 5 years of experience in a similar role within the hospitality industry, preferably in a luxury resort or hotel setting.
 </li>
 <li>
 Leadership and Management Skills: Strong leadership, management, and interpersonal skills.
 </li>
 <li>
 Communication and Problem-Solving: Excellent communication and problem-solving abilities.
 </li>
 <li>
 Technical Proficiency: Proficiency in hotel management software and Microsoft Office Suite.
 </li>
 <li>
 Flexibility: Ability to work flexible hours, including evenings, weekends, and holidays.
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Our commitment to Diversity &amp; Inclusion:
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
 
 
 
 Why work for Accor?
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 
 
 
 About Mantis Collection:
 
 Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian&rsquo;s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.
 
 
 Do what you love, care for the world, dare to challenge the status quo!
 
 #BELIMITLES
 
</div>

Rooms Division Manager

<div>Company Description 
Fairmont Bab Al Bahr is a 5-star Abu Dhabi beach resort with a stunning setting on Abu Dhabi Creek. Our luxurious urban hideaway offers unparalleled panoramas over the glittering white-marble minarets of iconic Sheikh Zayed Grand Mosque. Alongside exquisite restaurants and bars, Fairmont Abu Dhabi boasts 366 spacious rooms, suites and a villa. Designed with discerning business and leisure guests in mind, our incomparable facilities include a private beach, pool, meeting rooms, and a magnificent ballroom for lavish celebrations. 
Job Description 
<ul><li>
Maintains standards of food and beverage quality and guest service quality.</li><li>
Achieves budgeted/forecasted revenues and expenses and maximizes profitability related to the food and beverage department.</li><li>
Contributes to the profitability and guest satisfaction perception of other hotel departments.</li><li>
Implements and maintains local and national sales/marketing programs.</li><li>
Develops short term and long term financial and operational plans for the food and beverage department which support the overall objectives of the hotel.</li><li>
Participates in the preparation of the annual hotel budget.</li><li>
Increases level of guest satisfaction by delivery of an improved product through employee development, job engineering and quality image.</li><li>
Manages in compliance with established company policies and procedures.</li><li>
Manages in compliance with local, state and federal laws and regulations.</li><li>
Maintains procedures for security of monies.</li><li>
Maintains procedures for credit control and handling of financial transactions.</li><li>
Maintains inventory control procedures.</li><li>
Receives departmental relates guest complaints and ensures corrective action is taken</li><li>
Manage the Human Resources within the division. Direct and oversee recruitment and development of employees; hire, train, empower, coach and counsel, performance and salary reviews, resolve conflict through fair treatment policy, discipline and terminate as appropriate.</li><li>
Develop, recommend, implement, and manage the division&rsquo;s annual budget, business/marketing plan forecasts and objectives to meet/exceed management expectations.</li><li>
Implement and manage all company programs to ensure compliance with the SOP&rsquo;s and LSOP&rsquo;s; to include safety and sanitary regulation, all federal, state and local regulations to ensure optimal levels of quality service and hospitality are provided to the guest.</li><li>
Market the Food and Beverage outlets; develop and manage the implementation of menus, package deals, promotions, displays, decorations, and presentations within corporate guidelines to capture more in house guests and a larger share of the local market to meet/exceed sales and financial goals and objectives.</li><li>
Manage the maintenance/ sanitation of the Food and Beverage areas and equipment in the hotel to protect the assets, comply with regulations and ensure quality service.</li><li>
Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality.</li></ul> 

Qualifications 
<ul><li>
Previous experience as a Director of Food &amp; Beverage in five star hotel</li><li>
Experience in the Middle East is an asset</li><li>
Four to five years of employment in a related position with this company or other organizations.</li><li>
Requires advanced knowledge of the principles and practices within the Food &amp; Beverage/Hospitality profession. This includes the knowledge required for management of people, complex problems and food and beverage management.</li><li>
Ability to study, analyze, and interpret complex activities.</li><li>
Must possess highly developed communication skills to negotiate, convince, sell, and influence other managerial personnel, hotel guests, and /or corporate clients.</li></ul></div>

Director of Food & Beverage

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot; 
Job Description 
<ul><li>
To support Outlet Manager in managing all the outlets efficiently according to the established concept statements.</li><li>
To ensure that all operating standards are adhered to in order to achieve the level of service established in the Departmental Operations Manual.</li><li>
To assign responsibilities to subordinates and to check their performance periodically.</li><li>
To assist in controlling the requisitioning, storage and careful using of all operating equipment and supplies</li><li>
To ensure that the par stocks for all operating equipment and supplies are strictly adhered to and that the outlet is adequately equipped.</li><li>
To assist in conducting monthly inventory checks on all operating equipment and supplies.</li><li>
To carry out monthly, quarterly, bi&#8209;yearly, yearly inventory of operating equipment.</li><li>
To conduct daily pre&#8209;shift briefings to employees on preparation, service and product knowledge.</li><li>
To attend Daily Operating Meeting.</li><li>
To assist in planning and organizing festive food promotions within the outlet.</li><li>
To liaise with the Kitchen and Beverage department on daily operation and quality.</li><li>
To handle all guest complaints, requests and enquiries on food, beverage and service.</li><li>
To assist in the operations and be visible during peak times.</li><li>
To assist in the revision and updating of the outlet Departmental Operations Manual on as needed basis.</li><li>
To maintain the Daily Log Book.</li><li>
To assist in planning the outlet weekly roster and work schedules to ensure that the outlet is adequately staffed to handle the level of business and submit a copy to the Human Recourses Department.</li><li>
To report &quot;lost and found&quot; items.</li><li>
To supervise the employees within the department, ensuring that the correct standards and methods of service are maintained as stated in the Hotel and Department Operations Manual.</li><li>
To maintain a high standard of personal appearance and hygiene at all times.</li><li>
To attend all meetings as required by Executive Management.</li><li>
To undertake any reasonable tasks as assigned by the Food and Beverage Department..</li><li>
To ensure rosters are posted and timesheets submitted on time with a copy to the Human Resources and Food &amp; Beverage Departments.</li><li>
To conduct employee performance appraisals.</li><li>
To identify and develop young talents within the organization for future potential growth within the group.</li><li>
To assist in the building of an efficient team of employees by taking an active interest in their welfare, safety and development. Ensure you encourage them to maintain good relationships with their colleagues and all other departments.</li><li>
To ensure that all employees report for duty punctually wearing the correct uniform/attire and name tag at all times and to ensure they maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards.</li><li>
To ensure that all employees provide a friendly, courteous and professional service at all times..</li><li>
To supervise the employees within the department, ensuring that the correct standards and methods of service are maintained as stated in the Hotel and Department Operations Manuals.</li><li>
To respond to any changes in the department as dictated by the needs of the industry, company or hotel and sharing your plan of action with your supervisor.</li><li>
To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.</li><li>
To ensure that all employees are treated fairly and consistently as outlined in their terms and conditions of employment, local legislation, and company / hotel policies and procedures.</li></ul> 

Qualifications 
<ul><li>
You should ideally have a degree in the hospitality field with previous experiences in the Food &amp; Beverage field and further detailed beverage trainings.</li><li>
You must also have fluency in both written and spoken English and need to be proficient in MS Office, Windows and POS systems.</li><li>
Familiarity with Micros would be desirable, as well as previous international experiences will be highly regarded.</li></ul> 

Additional Information 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Assistant Outlet Manager

<div>Company Description 
Raffles &amp; Fairmont Red Sea, positioned in the Kingdom&rsquo;s groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. With 361 rooms, eleven distinct dining concepts, including overwater restaurants with views of the Red Sea and the mangroves, and a spa. The resort will be situated next to an 18 hole championship golf course, reflecting Fairmont&rsquo;s association as a world class golf destination. It will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled islands, dormant volcanoes, rich marine habitat, and ancient archaeological sites. 
Job Description 
As the Assistant Director of Engineering, you will assist the Cluster Director fo Enginnering a crucial role in transitioning the Resort from the construction and opening phase to fully operational status. You will provide leadership and direction across engineering team while ensuring seamless compliance with Fairmont standards and brand expectations. 
What you&rsquo;ll do 
<ul><li>Oversee the handover process from construction to daily hotel operations, ensuring compliance with quality and safety standards.</li></ul><ul><li>
Develop and implement the Preventative Maintenance Program for guest rooms, public areas, and safety systems while working closely with Operational Divisions</li><li>
Provide the technical information for repair, maintenance, operation, modification, and replacement activity to ensure all jobs are being done correctly</li><li>
Oversee the landscaping of the Hotel and pool maintenance</li><li>
Participate in the preparation of CAPEX expenditures for Hotel as well as annual budget preparation for department and monthly forecasting and commentary</li><li>
Recruit, schedule, complete payroll, performance reviews and the training &amp; development, and engagement strategies all engineering team members</li><li>
Coordinate and manage outside contractors, including sourcing of appropriate suppliers, preparation of purchase orders, facilitation of supplier negotiations</li><li>
Assist in the monitoring of energy and water management programs</li><li>
Monitor, update and implement the fire safety plan, building evacuation and disaster recovery plan</li><li>
Coordinate and complete all audits related to engineering and risk management</li><li>
Manage the hotel emergency response team in coordination with security and hotel management</li><li>
Actively participate in the Hotel&rsquo;s energy management, Occupational Health &amp; Safety and environmental programs</li><li>
Ensure compliance with all city and state regulations and ordinances</li><li>
Perform inspections of the property and monitor compliance with government and city regulations, to ensure all laws are followed and guests and employee safety</li><li>
Balance operational, administrative and Colleague needs</li><li>
Ensure a clean and safe working environment, with continual emphasis on promoting colleague and guest health and safety.</li><li>
Assist in overall management responsibilities as needed</li><li>
Follow department policies, procedures and service standards</li></ul> 

Qualifications 
<ul><li>
Previous pre-opening experience required within luxury industry</li><li>
Previous leadership experience in the Engineering/Maintenance field, preferably in a pre-opening and operational luxury Hotel Setting</li><li>
Proven supervision of various building maintenance and construction trades including work scheduling, project management, personnel</li><li>
Technical knowledge of electrical, HVAC, refrigeration, plumbing and all areas of engineering</li><li>
Knowledge in all local municipal codes and regulations as well as fire department requirements and building testing.</li><li>
Engineering degree/diploma and/or valid trade qualifications preferred</li><li>
Computer literate in Microsoft Window applications required</li><li>
Service focused personality and passion for hospitality</li><li>
Proven ability to build and maintain good relationships with all stakeholders, including contract teams, consultants and vendors.</li><li>
Communicate thoughts, actions and opportunities clearly with strong networking skills</li><li>
Results oriented with the ability to be flexible and work well under pressure</li><li>
Ability to lead by example, believe in a strong team culture and set the scene for high performance.</li></ul> 

Additional Information 
<ul><li>
As one big team, community of service professionals, we come together and work with a common purpose to welcome, connect and serve others.</li></ul></div>

Assistant Director of Engineering (Pre-opening) - Fairmont The Red Sea

<div>
 
 Company Description
 
 
 
 Mondrian is a way of travel. With its groundbreaking design and progressive programming, it is a &ldquo;must&rdquo; destination for locals or travellers. Mondrian Hotels can be found in the heart of the most exciting cultural scenes in the world. In every space, against every backdrop, at every event, new perspectives are illuminated. Mondrian embraces creativity with a progressive, forward-thinking approach that experiments with perspective and immerses you in dream-like spaces that reflect the culture of the city it inhabits. Converge with culture, in all its forms, as you enter the bold world of Mondrian. Mondrian provides a playful framework so that guests and locals alike can immerse themselves in the culture of each city it inhabits.
 
 
 
 Job Description
 
 
 
 
 What do we expect from you?
 
 
 
 Mondrian Abu Dhabi is set to be the next iconic destination, and we are looking for an innovative and technically proficient Manager of Technology to join our team. In this role, you will manage the day-to-day technology operations and systems within the property, ensuring the integration of key systems and providing support across all areas of the hotel. Your contribution will help maintain a seamless technological environment that supports operational efficiency and enhances the guest experience.
 
 
 
 How Your Day Looks Like
 
 
 
 <ul>
 <li>
 Oversee the day-to-day technology operations, ensuring that all systems are functioning effectively.
 </li>
 <li>
 Support the pre-opening phase by assisting in the setup, integration, and testing of all systems, including property management, reservation, and point-of-sale technologies.
 </li>
 <li>
 Provide technical support to all departments, ensuring the smooth operation of technology systems across the property.
 </li>
 <li>
 Monitor and resolve any technology-related issues, providing timely solutions to ensure minimal disruption to operations.
 </li>
 <li>
 Assist in managing the hotel&rsquo;s technology budget, ensuring cost-effective solutions while maintaining the highest technological standards.
 </li>
 <li>
 Work closely with the senior leadership to align technological needs with the property&rsquo;s goals and objectives.
 </li>
 <li>
 Provide training and guidance to the technology team, ensuring everyone is up-to-date with the latest systems and procedures.
 </li>
 <li>
 Collaborate with other departments to ensure that technology solutions meet operational needs and improve overall guest satisfaction.
 </li>
 <li>
 Ensure the security and integrity of digital systems, implementing necessary cybersecurity measures to protect both the hotel and guest data.
 
 
 </li>
 </ul>
 This role requires a strong technical background, problem-solving skills, and the ability to collaborate effectively with both technology teams and other hotel departments. As the Manager of Technology, you will be a key player in ensuring that Mondrian Abu Dhabi operates with state-of-the-art technology that supports the long-term success and guest experience of the property.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Minimum of 5 years of experience in Technology management, with at least 3 years in a Manger-level role, ideally in a luxury or lifestyle hotel environment.
 </li>
 <li>
 Experience working in a truly global work environment is essential.
 </li>
 <li>
 Proven pre-opening experience with a strong track record of financial leadership and operational excellence.
 </li>
 <li>
 Proven experience with technology integration and infrastructure setup, particularly during pre-opening phases.
 </li>
 <li>
 Expertise in property management systems, reservation software, and hotel-specific technologies (e.g., OPERA, HMS, CRS).
 </li>
 <li>
 Strong knowledge of cybersecurity protocols, IT systems management, and infrastructure.
 </li>
 <li>
 Excellent problem-solving and troubleshooting skills, with the ability to think creatively and respond to technology challenges swiftly.
 </li>
 <li>
 Strong leadership and team management skills, with the ability to inspire and guide a diverse team.
 </li>
 <li>
 Exceptional communication skills, with the ability to collaborate effectively with internal stakeholders, vendors, and external partners.
 </li>
 <li>
 Ability to thrive in a dynamic, fast-paced environment, balancing technological advancements with operational needs.
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Why Join Mondrian Abu Dhabi?
 
 
 
 
 Global Presence &amp; Vision
 
 
 
 <ul>
 <li>
 Become part of a global, innovative, and rapidly growing group, committed not only to building hotels but also to crafting a distinguished global brand.
 </li>
 <li>
 Embark on the exciting pre-opening journey of one of the most anticipated luxury hotels in Abu Dhabi.
 
 
 </li>
 </ul>
 
 Creative &amp; Impactful Work
 
 
 
 <ul>
 <li>
 Shape and refine the guest experience in a hotel that celebrates bold creativity, rich culture, and timeless style.
 </li>
 <li>
 Enjoy the opportunity to challenge the norm and thrive in an environment that is both creative and rewarding.
 </li>
 <li>
 Collaborate with a passionate team dedicated to curating exceptional hospitality experiences and discovering new, dynamic locations.
 
 
 </li>
 </ul>
 
 Career Growth &amp; Development
 
 
 
 <ul>
 <li>
 Take advantage of abundant opportunities for career growth within a prestigious global portfolio of brands.
 </li>
 <li>
 Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work.
 
 
 </li>
 </ul>
 
 Inclusive Environment
 
 
 
 <ul>
 <li>
 Thrive in an inclusive and collaborative environment that values individuality, promotes inclusivity, and fosters collaboration and encourages innovative thinking.
 
 
 </li>
 </ul>
 
 Compensation &amp; Benefits
 
 
 
 <ul>
 <li>
 Benefit from comprehensive healthcare, a competitive salary, and exclusive perks across the Ennismore family of brands.
 
 
 </li>
 </ul>
 
 How to Apply:
 
 If you are a skilled and innovative technology leader with a passion for hospitality and cutting-edge solutions, we invite you to apply for the
 
 Manager of Technology
 
 position at
 
 Mondrian Abu Dhabi.
 
 Please submit your resume along with a compelling cover letter that outlines your experience and demonstrates why you&rsquo;re the perfect fit to contribute to the technological success of this iconic luxury destination.
</div>

Manager, Technology

<div>
 
 Company Description
 
 
 
 Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escap,e or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.
 
 
 
 Job Description
 
 
 
 As Duty Manager, you will be responsible for overseeing daily resort operations and ensuring exceptional guest experiences at Hawar Resort by Mantis. The ideal candidate will have a strong background in hospitality management, excellent problem-solving skills, and the ability to coordinate with various departments to maintain smooth operations. This role requires leadership, adaptability, and a guest-centric approach to deliver the highest service standards.
 
 
 
 What Is In It For You
 
 
 
 <ul>
 <li>
 Engage in conservation efforts and help preserve wildlife.
 </li>
 <li>
 Enjoy sustainable adventures with exclusive rewards.
 </li>
 <li>
 Celebrate locality and heritage in a vibrant community.
 </li>
 <li>
 Advance your career with global development opportunities.
 </li>
 <li>
 Drive change through impactful social initiatives.
 </li>
 <li>
 Collaborate with a passionate, innovative team.
 
 
 </li>
 </ul>
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Daily Operations Management: Oversee the resort&rsquo;s day-to-day operations, ensuring seamless functionality across all departments.
 </li>
 <li>
 Guest Relations: Address and resolve guest concerns and feedback promptly and professionally, maintaining high service standards and enhancing guest satisfaction.
 </li>
 <li>
 Team Leadership: Provide guidance and support to staff during shifts, ensuring operational efficiency, staff productivity, and adherence to service standards.
 </li>
 <li>
 Emergency Management: Serve as the first point of contact for emergencies or incidents, coordinating responses and reporting to senior management as required.
 </li>
 <li>
 Policy and Procedure Compliance: Ensure all resort policies, procedures, and standards are consistently followed and upheld.
 </li>
 <li>
 Interdepartmental Coordination: Collaborate with department heads to resolve operational issues and enhance service delivery.
 </li>
 <li>
 Reporting: Prepare daily operational reports, including guest feedback, incident logs, and shift summaries, for senior management review.
 </li>
 <li>
 Health and Safety: Ensure compliance with health, safety, and hygiene regulations to provide a secure environment for guests and staff.
 </li>
 <li>
 Guest Experience Oversight: Oversee the entire guest journey, from reservations to departure, ensuring a seamless and exceptional experience.
 </li>
 <li>
 Professional Development: Support the growth and development of reservation agents and front office staff to strengthen succession planning.
 </li>
 <li>
 KPI Management: Establish and monitor key performance indicators (KPIs) for the Front Office and guest satisfaction to drive service excellence.
 </li>
 <li>
 Front Office Operations: Assist with guest check-ins and check-outs, ensuring all procedures are followed accurately and efficiently.
 </li>
 <li>
 Cross-Departmental Support: Assist in various hotel areas, including Food &amp; Beverage operations, to eliminate potential service issues.
 </li>
 <li>
 Proactive Guest Service: Respond promptly to requests, leading by example and fostering a proactive and resourceful team culture.
 </li>
 <li>
 Health &amp; Safety Responsibility: Ensure the well-being of all patrons, guests, and staff members, adhering to the resort&rsquo;s safety protocols and procedures.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Leadership Experience: Prior experience in a leadership role is essential.
 </li>
 <li>
 Property Management Systems: Previous experience with Property Management Systems is required.
 </li>
 <li>
 Technical Proficiency: Must be proficient in Microsoft Windows applications.
 </li>
 <li>
 Education: A University or College degree in a related discipline is preferred.
 </li>
 <li>
 Professionalism: Must maintain a polished and professional presentation.
 </li>
 <li>
 Interpersonal &amp; Problem-Solving Skills: Strong ability to resolve issues effectively while maintaining positive guest interactions.
 </li>
 <li>
 Reliability &amp; Responsibility: Highly dependable with a strong sense of accountability.
 </li>
 <li>
 Ability to Work Under Pressure: Capable of performing efficiently in a fast-paced environment.
 </li>
 <li>
 Team Collaboration: Ability to work seamlessly within a team-oriented setting.
 </li>
 <li>
 Guest Focus: Must prioritize guest needs, remaining calm, courteous, and attentive at all times.
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Our commitment to Diversity &amp; Inclusion:
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
 
 
 
 Why work for Accor?
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 
 
 
 About Mantis Collection:
 
 Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian&rsquo;s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.
 
 
 Do what you love, care for the world, dare to challenge the status quo!
 
 #BELIMITLES
 
</div>

Duty Manager

<div>Company Description 
Join the Accor Group, an ecosystem of over 5,500 hotels,10,000 restaurants, and lifestyle destinations in 110 countries.
As one of our 5,000+ Corporate Heartists&reg;, come pursue your passion to the vibrant rhythm of the hospitality industry.
With us, your personality is valued, your opportunities for growth know no boundaries. Every action you take can have a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality.
Become a Heartist&reg;, and let your heart guide you into a world where life pulses with passion. 
Job Description 
Main responsibilities:<ul><li>
Establish close relationships with key clients in order to understand their projects, commercial objectives and branding requirements</li><li>
Maintain a strong understanding of current market conditions, competitive landscape and prospective partner/investor/client opportunities</li><li>
Support regional development management teams and development personnel throughout the deal-making process through the evaluation of new opportunities, development of pitches, negotiating of contracts and generally removing hurdles which need to be overcome in order to achieve objectives</li><li>
Develop close and regular relations with other departments in order to reflect needs and constraints in the agreements, develop up to date arguments for selling the company and and its services</li><li>
Represent the company during local and international seminars, exhibitions, or events</li><li>
Validate reports monthly for roll-up into global reporting</li><li>
Generate leads to grow the PME segments in assigned markets</li><li>
Negotiate and conclude agreements</li></ul> 

Qualifications 
<ul><li>
French and English language required</li><li>
Microsoft Office, Interpersonal skills</li><li>
experience in Hospitality</li><li>
Strong knowledge /experience in market analysis &amp; feasibility studies</li><li>
Knowledge of hotel accounting, hotel management, financial modelling, residential development, branded residential management, hotel brands, and ability to understand legal documents.</li><li>
Experience in brand management and communications is a distinctive advantage</li></ul> 

Additional Information 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Director of Development MEA

<div>Company Description 
Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com
Do what you love, care for the world, dare to challenge the status quo!
#BELIMITLESS
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
What&rsquo;s in it for you:<ul><li>
Employee benefit card offering discounted rates in Accor worldwide.</li><li>
Learning programs through our Academies.</li><li>
Opportunity to develop your talent and grow within your property and across the world!</li><li>
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li></ul> 

Job Description 
<ul><li>
To oversee the Housekeeping operations, including the Laundry and the Internal Communication Center, ensuring that the hotel standards and procedures are fully known and followed.</li><li>
To ensure that all the rooms are prepared and inspected as per standards and according to guest requests and needs, including the Turn Down service.</li><li>
To ensure that the flower decorations in the rooms and public areas are always maintained as per the required standards.</li><li>
To ensure the up keeping of all the front of the house, including the hotel entrance.</li><li>
To ensure the up keeping of all the designated back of the house areas.</li><li>
To ensure appropriate stock level for the smooth run of the Housekeeping and Laundry operations and to approve requisitions accordingly.</li><li>
To ensure that the inventories of linen, uniforms and other applicable items are done and recorded as scheduled.</li><li>
To deal with different suppliers and contractors.</li><li>
To overlook the Pest Control service and jointly with the Stewarding Manager and Chief Engineer to establish the Pest Control schedules.</li><li>
To implement housekeeping related HACCP procedures.</li><li>
To be involved in sustainable development and to apply energy and waste management.</li><li>
To monitor cost control and to suggest saving programs.</li><li>
To ensure all linen and uniform management and handling procedures are respected.</li><li>
To supervise and control Lost and Found, maintain records and mail packages to clients.</li><li>
To be aware of all VIPs visiting or staying in the hotel. To personally inspect VIP rooms.</li><li>
To make regular room and public area inspections with the Engineering Department on deviation from standard set-ups and maintenance. To follow up on the Out of Order and Out of service rooms.</li><li>
Other duties as assigned.</li></ul> 

Qualifications 
<ul><li>
Bachelors Degree or Masters Degree</li><li>
Minimum of 5 years of experience in a luxury hospitality setting is required.</li><li>
Proven track record of leading, mentoring, and developing a diverse housekeeping team.</li><li>
Developing and implementing housekeeping policies, procedures, and standards to ensure exceptional service and guest satisfaction.</li><li>
Additionally, the candidate will collaborate with other departments to ensure seamless operations and address any housekeeping-related issues that may arise.</li></ul> 

Additional Information 
Your team and working environment:<ul><li>
Rixos Premium Saadiyat Island is a unique resort; where exclusivity and luxury define every experience, every time. Our luxurious family getaway is located on the pristine beach of Saadiyat Island with its clear blue waters and fine white sands overlooking the Arabian Gulf.</li><li>
At Accor, we are Heartists!</li></ul>
Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists at Rixos Premium Saadiyat Island, every day, we look for opportunities to engage on a personal &amp; meaningful way with our guests and each other. We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding</div>

Director of Housekeeping

<div>
 
 Company Description
 
 
 
 Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escap,e or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.
 
 
 
 Job Description
 
 
 
 As Front Office Supervisor, you will be responsible for overseeing the daily operations of the front office team and ensuring exceptional guest service at Hawar Resort by Mantis. The ideal candidate will have a strong background in hospitality, excellent leadership skills, and the ability to manage guest interactions while ensuring smooth operations. You will play a key role in training, mentoring, and leading the team to achieve high levels of guest satisfaction and operational excellence.
 
 
 
 What Is In It For You
 
 
 
 <ul>
 <li>
 Engage in conservation efforts and help preserve wildlife.
 </li>
 <li>
 Enjoy sustainable adventures with exclusive rewards.
 </li>
 <li>
 Celebrate locality and heritage in a vibrant community.
 </li>
 <li>
 Advance your career with global development opportunities.
 </li>
 <li>
 Drive change through impactful social initiatives.
 </li>
 <li>
 Collaborate with a passionate, innovative team.
 
 
 </li>
 </ul>
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Team Leadership and Supervision: Supervise, train, and mentor the front office team, ensuring efficient service delivery and high performance through guidance and regular feedback.
 </li>
 <li>
 Guest Service Excellence: Provide exceptional guest service by addressing inquiries, resolving complaints, and proactively enhancing the guest experience.
 </li>
 <li>
 Operational Management: Oversee front office operations, including check-ins, reservations, and room assignments, ensuring accuracy and coordination with other departments for seamless guest experiences.
 </li>
 <li>
 Staff Training and Development: Assist in training and development of front office staff, promoting collaboration and continuous improvement in service standards.
 </li>
 <li>
 Administrative Support: Manage reports, guest feedback, and operational performance while ensuring accurate billing and guest records.
 </li>
 <li>
 Health, Safety, and Compliance: Ensure adherence to health, safety, and resort policies, maintaining a safe environment and staying updated with regulations.
 </li>
 <li>
 Professional Appearance: Maintain a high standard of personal appearance and uniform, ensuring professionalism at all times.
 </li>
 <li>
 Guest Relations: Greet and assist guests warmly upon arrival and throughout their stay, ensuring they feel welcome and valued.
 </li>
 <li>
 Smooth Office Operations: Ensure the front office runs efficiently throughout the shift and proactively address any operational challenges.
 </li>
 <li>
 Initiative &amp; Continuous Improvement: Identify and implement ways to enhance guest experience and overall service quality.
 </li>
 <li>
 Teamwork &amp; Collaboration: Work supportively with colleagues to foster a positive and efficient work environment.
 </li>
 <li>
 Record-Keeping &amp; Communication: Ensure essential information is recorded and communicated to all departments daily.
 </li>
 <li>
 Issue Resolution: Relay guest concerns to the Duty Manager and Front Office Manager promptly to ensure quick resolution and guest satisfaction.
 </li>
 <li>
 Fire Safety &amp; Security: Stay familiar with hotel fire safety regulations and procedures, ensuring compliance and security at all times.
 </li>
 <li>
 Hotel Security &amp; Revenue Protection: Maintain awareness of hotel security, controlling access, protecting property, and safeguarding revenue.
 </li>
 <li>
 Management Requests: Attend to any reasonable requests made by Management to support smooth hotel operations.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Leadership Experience: Prior experience in a front office supervisory or leadership role is essential.
 </li>
 <li>
 Property Management Systems: Previous experience with Property Management Systems is required.
 </li>
 <li>
 Technical Proficiency: Must be proficient in Microsoft Windows applications.
 </li>
 <li>
 Education: A University or College degree in a related discipline is preferred.
 </li>
 <li>
 Professionalism: Must maintain a polished and professional presentation.
 </li>
 <li>
 Interpersonal &amp; Problem-Solving Skills: Strong ability to resolve issues effectively while maintaining positive guest interactions.
 </li>
 <li>
 Reliability &amp; Responsibility: Highly dependable with a strong sense of accountability.
 </li>
 <li>
 Ability to Work Under Pressure: Capable of performing efficiently in a fast-paced environment.
 </li>
 <li>
 Team Collaboration: Ability to work seamlessly within a team-oriented setting.
 </li>
 <li>
 Guest Focus: Must prioritize guest needs, remaining calm, courteous, and attentive at all times.
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Our commitment to Diversity &amp; Inclusion:
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
 
 
 
 Why work for Accor?
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 
 
 
 About Mantis Collection:
 
 Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian&rsquo;s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.
 
 
 Do what you love, care for the world, dare to challenge the status quo!
 
 #BELIMITLES
 
</div>

Front Office Supervisor

<div>Company Description 
Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com
Do what you love, care for the world, dare to challenge the status quo!
#BELIMITLESS
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
What&rsquo;s in it for you:<ul><li>
Employee benefit card offering discounted rates in Accor worldwide.</li><li>
Learning programs through our Academies.</li><li>
Opportunity to develop your talent and grow within your property and across the world!</li><li>
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li></ul> 

Job Description 
Key Responsibilities:
1. Team Leadership &amp; Management<ul><li>
Supervise, train, and motivate the housekeeping team to ensure efficiency and high-quality service.</li><li>
Assign tasks and schedules to ensure all guest rooms, public areas, and back-of-house spaces are cleaned and maintained properly.</li><li>
Conduct performance evaluations, provide coaching, and implement training programs for continuous improvement.</li></ul>
2. Operational Management<ul><li>
Ensure daily housekeeping operations run smoothly, including room turnovers, laundry services, and public area maintenance.</li><li>
Monitor inventory levels of cleaning supplies, linen, and guest amenities, and coordinate with procurement for timely replenishment.</li><li>
Implement housekeeping procedures and standards in alignment with resort policies and five-star hospitality expectations.</li></ul>
3. Guest Satisfaction &amp; Quality Assurance<ul><li>
Maintain high cleanliness and hygiene standards to ensure exceptional guest satisfaction and positive reviews.</li><li>
Handle guest requests, complaints, and feedback professionally and efficiently.</li><li>
Conduct regular inspections of rooms, suites, and public areas to ensure compliance with resort standards.</li></ul>
4. Budget &amp; Cost Control<ul><li>
Develop and manage housekeeping budgets, ensuring cost efficiency without compromising quality.</li><li>
Monitor labor costs and optimize staff scheduling based on occupancy levels.</li><li>
Identify cost-saving opportunities while maintaining service excellence.</li></ul>
5. Compliance &amp; Safety<ul><li>
Ensure adherence to health, safety, and sanitation regulations, including fire safety and chemical handling procedures.</li><li>
Implement eco-friendly and sustainable housekeeping practices in line with resort policies.</li><li>
Train staff on emergency procedures and workplace safety measures.</li></ul> 

Qualifications 
Knowledge, Skills and Ability:<ul><li>
Knowledge of hotel PMS System, Microsoft Office computer applications, office equipment</li><li>
Ability to perform assigned duties with attention to detail, speed and accuracy</li><li>
Excellent written and oral communication skills</li><li>
Must possess outstanding guest service skills</li><li>
Must be guest-oriented, enthusiastic with a vibrant personality</li><li>
Must have &ldquo;hands on&rdquo; approach</li><li>
Must maintain composure at all times and work objectivity in stressful, high-pressure situations</li><li>
Ability to approach all encounters with guests and employees in a professional manner</li><li>
Ability to answer all general inquiries in the Hotel and F &amp; B outlet</li><li>
Must be a good listener and be able to follow instructions</li><li>
Must be able to utilize all available resources to meet guest needs</li><li>
Must be a good team player</li></ul> 
Education - Experience:<ul><li>
Excellent English, verbal and written communication skills</li><li>
Minimum two years of relevant experience in a luxury hotel (5 diamond or 5 star standards) or comparable environment</li><li>
Degree in Hospitality Management a plus</li><li>
Prior experience in Union Environment highly preferred</li></ul> 

Additional Information 
Your team and working environment:<ul><li>
Rixos Premium Saadiyat Island is a unique resort; where exclusivity and luxury define every experience, every time. Our luxurious family getaway is located on the pristine beach of Saadiyat Island with its clear blue waters and fine white sands overlooking the Arabian Gulf.</li><li>
At Accor, we are Heartists!</li></ul>
Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists at Rixos Premium Saadiyat Island, every day, we look for opportunities to engage on a personal &amp; meaningful way with our guests and each other. We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding</div>

Housekeeping Manager

<div>Company Description 
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist&reg;, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
 
Join us and become a Heartist&reg;. 
Job Description 
Sales Manager - Events &amp; MICE 
Through your passion and motivation, you sell memorable experience to guests who stay in your property. You are professional and knowledgeable about your property, and you build strong relationships and create bond with your guests. 
What&rsquo;s in it for you: 
In 3-4 bullet points, showcase the benefits and perks of working at the property 
Employee benefit card offering discounted rates in Accor worldwide 
Learning programs through our Academies 
Opportunity to develop your talent and grow within your property and across the world! 
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 
What you will be doing: 
Solicit group, transient and/or banquet business, and reach consistent achievement of sales objectives 
Establish parameters, quotes and negotiate prices and seal contracts 
Participate in tradeshows, conventions and promotional events 
Maintain accounts, contact, activity and business details 
Qualifications 
Your experience and skills include: 
Relevant sales experience is an asset 
Ability to focus attention on guest needs, remaining calm and courteous at all times 
Highly responsible &amp; reliable 
Excellent communication skills, both written and verbal required 
Strong interpersonal and problem solving abilities</div>

EN - Sales Manager - Events & MICE

<div>
 
 Company Description
 
 
 
 Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.
 
 
 
 Job Description
 
 
 
 
 Sales &amp; Marketing Coordinator
 
 
 
 The Sales &amp; Marketing Executive is responsible for delivering professional and friendly service to both internal and external customers, handling inquiries, scheduling appointments, and maintaining positive relationships with guests, vendors, and colleagues. Duties include preparing reports, providing administrative support, and ensuring sales promotional materials are up to date. This role involves assisting with account maintenance and adhering to departmental and hotel policies. The coordinator may also be required to perform other duties as assigned, contributing to the overall effectiveness of sales and marketing operations within the organization.
 
 
 
 What Is In It For You
 
 
 
 <ul>
 <li>
 Engage in conservation efforts and help preserve wildlife.
 </li>
 <li>
 Enjoy sustainable adventures with exclusive rewards.
 </li>
 <li>
 Celebrate locality and heritage in a vibrant community.
 </li>
 <li>
 Advance your career with global development opportunities.
 </li>
 <li>
 Drive change through impactful social initiatives.
 </li>
 <li>
 Collaborate with a passionate, innovative team.
 
 
 </li>
 </ul>
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Customer Service and Relationship Management: Consistently offer professional, friendly, and engaging service, ensuring prompt and courteous service to both internal and external customers while maintaining positive relationships with guests, vendors, colleagues, and the global sales network.
 </li>
 <li>
 Administrative Support: Assist with general inquiries and onsite inspections, prioritize telephone calls and in-person visitors, schedule appointments, and provide all administrative duties for the Sales &amp; Marketing office, including preparing and disseminating month-end reports.
 </li>
 <li>
 Sales and Marketing Support: Ensure all sales promotional literature is current and updated, and assist with the maintenance of accounts, contacts, activities, and business details within appropriate software applications.
 </li>
 <li>
 Compliance and Flexibility: Follow departmental policies and procedures, adhere to all safety policies, assist with other responsibilities and duties in the absence of team members or as assigned by the manager, and adhere to all hotel policies and procedures, including flexibility in duties and assignments as needed.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Experience: Previous experience in the Kingdom of Bahrain within the same role, demonstrating excellent communication skills, both written and verbal in English (Arabic will be an additional asset), strong interpersonal and problem-solving abilities, and a highly responsible &amp; reliable work ethic. Previous sales or administrative experience is preferred. Possess experience in Sales and Marketing within the luxury hospitality sector, specifically in 5-star hotels.
 </li>
 <li>
 Education: University/College degree in a related discipline is an asset.
 </li>
 <li>
 Professional Conduct: Ability to focus attention on guest needs, always remaining calm and courteous.
 </li>
 <li>
 Technical Proficiency: Computer literate in Microsoft Windows applications and/or relevant computer applications is required.
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Our commitment to Diversity &amp; Inclusion:
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
 
 
 
 Why work for Accor?
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 
 
 
 About Mantis Collection:
 
 Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian&rsquo;s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.
 
 
 Do what you love, care for the world, dare to challenge the status quo!
 
 #BELIMITLESS
 
</div>

Sales & Marketing Executive - Arabic Speaker

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot; 
Job Description 
<ul><li>
To collect all general requisitions and food &amp; beverage requisitions.</li><li>
To prepare and record all inventory on daily, monthly and quarterly basis.</li><li>
Report any engineering issues and make a HOTSOS request for the same.</li><li>
Maintain daily logs and update the Logbook on daily basis</li><li>
To assist in carrying out monthly, quarterly, bi-yearly, yearly inventory of operating equipments.</li><li>
To perform cashiering functions and to ensure that the outlet cashiering procedures are strictly adhered to.</li><li>
To perform beverage inventory on a daily basis and informing the management of any discrepancies on a daily basis.</li><li>
To coach and train new ambassadors through on-the-job-training.</li><li>
To assist in training of the employees ensuring that they have the necessary skills to perform their duties with the maximum efficiency.</li><li>
To report to duty punctually wearing the correct uniform and name tag. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards.</li><li>
To read and understand the hotel&rsquo;s Employee Handbook and to adhere to the hotel&rsquo;s rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene and Safety.</li><li>
To attend trainings and meetings as and when required.</li><li>
Ensure wherever possible that employees are provided with a work place free of discrimination, harassment and victimisation.</li><li>
Treat complaints of harassment and discrimination promptly and confidentially.</li><li>
Treat customers and colleagues from all cultural groups with respect and sensitivity.</li><li>
Identify and deal with issues which may cause cross cultural conflict or misunderstanding.</li><li>
To establish a professional rapport with guests and maintain good customer relationship.</li><li>
To handle guest enquiries in a friendly, courteous and efficient manner.</li><li>
To be fully knowledgeable about all bar products, wine and cocktail recipes.</li></ul> 

Additional Information 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Bartender

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot; 
Job Description 
<ul><li>
To be a Heartist of the Front Office and the hotel, in and outside the work place.</li><li>
Provide a personal service to all the guests, fully aware and following the hotel standards and procedures.</li><li>
Ensure that the privacy of the guests and the confidentiality of the information is respected.</li><li>
Ensure uncompromising levels of cleanliness and maintenance of the work place through own responsibility.</li><li>
To properly use the supplies, equipment and to ask for requisitions accordingly.</li><li>
Assist the drivers, valet parking and doormen in the daily activity.</li><li>
Manage any guest complaint in a professional manner, by owning it, resolving it to the guest satisfaction and recording it.</li><li>
Call the supervisor or manager for advice in serious cases or if an approval is required.</li><li>
Read and update the logbooks and to ensure a proper handover between the shifts.</li><li>
Strictly respect the keys handling procedures.</li><li>
Respect schedules, terms and deadlines as agreed with the Management.</li><li>
To be aware of the hotel outlet timings and promote the internal activities and events.</li><li>
Attend a daily line up briefing with the Concierge team to recapitulate tasks and activity.</li><li>
Share daily activity highlights with the supervisor, including internal and external guest opportunities.</li><li>
Report for duty punctually wearing the correct uniform and name tag. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards.</li><li>
Provide friendly, courteous and professional service at all times.</li><li>
Maintain good working relationships with all colleagues.</li></ul> 

Additional Information 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Bell Attendant

<div>Company Description 
Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com
Do what you love, care for the world, dare to challenge the status quo!
#BELIMITLESS
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
What&rsquo;s in it for you:<ul><li>
Employee benefit card offering discounted rates in Accor worldwide.</li><li>
Learning programs through our Academies.</li><li>
Opportunity to develop your talent and grow within your property and across the world!</li><li>
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li></ul> 

Job Description 
<ul><li><ul><li><ul><li>
Maintain available to provide assistance for any matter related to making the stay of Hotel guests a pleasant and memorable one.</li><li>
Coordinate with Room Service the delivery of fruits for VIP guests and prepares the VIP fruit baskets. Replenish them on a daily basis until the guests departure.</li><li>
For the VIP guests, welcome upon arrival outside their assigned room and offer assistance.</li><li>
After check-in, introduce themselves to the guest, escort the guest to their room and explain room and hotel facilities and offer assistance for the remainder of their stay.</li></ul></li></ul></li><li><ul><li><ul><li>
At times, check in the arriving guest and check out the departing guests in a friendly and caring manner according to the procedures and Rixos standards.</li><li>
 Answer all guest requests and questions in a friendly and caring manner, whether by telephone or in person, provide/receive information and take appropriate actions or refer the matters to the relevant persons to handle.</li><li>
Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up.</li><li>
Be aware of the hotel accident Prevention Policies..</li><li>
Practices suggestive selling and able to familiarize guests to hotel facilities.</li><li>
Co-ordinates with Front Office to ensure that payment of guest folios is protected at all times, vis-&agrave;-vis scanty baggage procedure &amp; release of guest bags on departure.</li><li>
Escorts guests to their rooms. For the first time guests, explain hotel facilities. In the room explain room facilities such as (how lights &amp; TV function, safe, AC, fire exit, etc.)</li><li>
Ensures that all guests are greeted on arrival &amp; departure of the hotel and escorting each individual to the right direction.</li><li>
Check Hotel situation, occupancy, functions, groups, VIPs.</li><li>
Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time.</li><li>
At the end of the shift or the day, he has to communicate all information that the next shift has to know for a well running of the operations.</li><li>
Maintain continuous contact with hotel guest to ensure that any problem or complain are handle efficiently and courteously.</li><li>
Ensures prompt &amp; efficient message, newspapers, parcels &amp; package deliveries to guests, as per hotel policy. Arrange all guest transportation requests including Limousine service, Shuttle Bus and car rental with coordination with our rent a car agent available in the hotel.</li></ul></li></ul></li></ul> 

Qualifications 
<ul><li>
University Degree in any field.</li><li>
Minimum 1 year in a similar role.</li><li>
Russian Speaker. Additional Language is a plus.</li></ul> 

Additional Information 
Your team and working environment:<ul><li>
Rixos Premium Saadiyat Island is a unique resort; where exclusivity and luxury define every experience, every time. Our luxurious family getaway is located on the pristine beach of Saadiyat Island with its clear blue waters and fine white sands overlooking the Arabian Gulf.</li><li>
At Accor, we are Heartists!</li></ul>
Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists at Rixos Premium Saadiyat Island, every day, we look for opportunities to engage on a personal &amp; meaningful way with our guests and each other. We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding</div>

Villa Butler

Join Accor and explore 70 exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.