Urwah Admin

Accor

<div>
 
 Company Description
 
 
 
 Facing the enchanting panorama of the Golden Horn, Ali&eacute;e &Idot;stanbul&rsquo;s multilayered hotel concept is exclusively designed to inspire and connect like-minded individuals.
 
 
 With an average size of 100 square metres, the spacious and well-appointed suites exceed expectations, giving each traveller the personal cocoon where details are customised to perfection.
 
 
 Ali&eacute;e seamlessly reconnects the historical background of the Golden Horn with future generations, while standing out with its distinctive and innovative approach to hospitality.
 
 
 Ali&eacute;e &Idot;stanbul offers curious minds the warmth and comfort of home to explore, flourish, and enjoy the zest of life, night and day.
 
 
 Ali&eacute;e&rsquo;s collection of cafes, restaurants, bar &amp; entertainment venues, and wellness facilities bring together the globetrotters with local tastemakers. Coming alive with exclusive events round the clock Taste by Thomas B&uuml;chner, Pink Bar, Little House, Living Room, Ali&eacute;e Swim
 
 
 Club, Wine Bar, Hasbah&ccedil;e Terrace, Onetable, Tea House, Mondaine de Pariso and Well+ are to take their place among the in vogue establishments for cosmopolitan Istanbul.
 
 
 
 Job Description
 
 
 
 Have knowledge of all of the units and services in the Spa &amp; Gym Centre.
 
 
 Carry out all other duties assigned by managers and hotel management not specified in the job description.
 
 
 Perform duties according to the practices and operational standards identified by the Spa Manager.
 
 
 Approach guests in a friendly and respectful manner.
 
 
 Welcome spa guests, introduce them to the Spa Centre and provide sufficient information about the services offered.
 
 
 Have excellent knowledge of the human anatomy and pay attention to this during applications.
 
 
 Carry out activities and practices aimed at increasing sales.
 
 
 Responsible for procuring and ensuring availability of all care, cleaning and other supplies related to the massage rooms.
 
 
 Check the massage room before admitting guests and ensure that the lighting and volume are at the desired level.
 
 
 To fully comply with the duration of the service offered, ensuring that the service is neither shorter nor longer than it should be, and adhere to the standard operating instructions.
 
 
 Punctually greet the guest that will receive services at the reception or place instructed by the reception and accompany the guest to the massage room in a respectful manner.
 
 
 See guests out in the same respectful manner after the service is delivered.
 
 
 Have good knowledge of the contents of all cosmetics used.
 
 
 Continuously control the product stock and consumption levels and inform the Spa Manager beforehand for product purchase orders.
 
 
 Report to the Spa Manager any guest complaints and requests related to practical errors or the information provided during product and massage applications, sales and while explaining the services.
 
 
 
 Qualifications
 
 
 
 University degree in a related discipline preferred
 
 
 Preferably luxury brand experience in a similar position
 
 
 Excellent communication and organization skills
 
 
 Strong interpersonal and problem solving abilities
 
 
 Ability to work within a team
 
 
 Excellent reading, writing and oral proficiency in English Language.
</div>

Spa Therapist

<div>Company Description 
The Grand Tarabya Managed by Accor
As soon as you step inside The Grand Tarabya Managed by Accor, which holds a very special place in Istanbul's history, you will feel the charm of a 100-years-old past, the highest architectural and aesthetic standards, and the splendor inspired by the sparkle of the Bosphorus. From the 4.500 square meter spa area to the panoramic Bosphorus view of 29 residences and 248 rooms, from the magnificent 1.280 square meter ballroom to the restaurants and bars offering an unforgettable gastronomic adventure, The Grand Tarabya Managed by Accor, combines care, elegance, and comfort in every detail. With its doors opening to the Bosphorus, The Grand Tarabya Managed by Accor, will forever hold its place in your memory. 
Job Description 
We are seeking a detail-oriented and efficient Housekeeping Office Coordinator to join our team in Istanbul, T&uuml;rkiye. As a key member of our housekeeping department, you will play a crucial role in ensuring smooth operations and maintaining high standards of cleanliness and guest satisfaction in our hotel.<ul><li>
Coordinate and provide administrative support to all areas of the Housekeeping department, including office opening and closing, daily room assignments, and shift briefings</li><li>
Manage guest requests and concerns promptly and effectively, ensuring all affected departments are notified through the guest log</li><li>
Work collaboratively with all hotel departments, maintaining excellent relationships and communicating daily updates and changes</li><li>
Ensure Room Attendants are informed about priorities in their section and maintain high morale and productivity levels through detailed communication and training</li><li>
Monitor and maintain inventory of housekeeping supplies and equipment</li><li>
Assist in scheduling and coordinating housekeeping staff assignments</li><li>
Implement and maintain departmental policies and procedures</li><li>
Report necessary maintenance items and monitor service standards</li><li>
Assist in training new housekeeping staff members</li><li>
Participate in regular quality inspections to ensure cleanliness and adherence to hotel standards</li><li>
Handle any additional tasks or projects as assigned by the Housekeeping Manager</li></ul> 

Qualifications 
<ul><li>
Minimum of one year experience in hotel Housekeeping or Front Desk operations</li><li>
High school diploma or equivalent; higher education in Hospitality Management is a plus</li><li>
Proficiency in English and Turkish (verbal &amp; written) is essential</li><li>
Experience with Hotel Property Management Systems</li><li>
Strong organizational, communication, and interpersonal skills</li><li>
Demonstrated ability to work efficiently in a fast-paced, high-pressure environment</li><li>
Exceptional attention to detail and commitment to maintaining high standards of cleanliness</li><li>
Proficiency in Microsoft Office suite and basic computer skills</li><li>
Knowledge of housekeeping operations, standards, and best practices</li><li>
Experience in scheduling and inventory management</li><li>
Ability to multitask, prioritize, and manage time effectively</li><li>
Customer-focused mindset with a professional and friendly demeanor</li><li>
Flexibility to work various shifts, including weekends and holidays, as needed</li></ul></div>

Housekeeping Office Coordinator

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
 
 
Job Description 
Guest Service Agent 
First impressions are everything! As a Guest Service Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. 
 
What is in it for you:<ul><li>
Employee benefit card offering discounted rates at Accor worldwide.</li><li>
Learning programs through our Academies.</li><li>
Opportunity to develop your talent and grow within your property and across the world!</li>
Ability to make a difference through our Corporate Social Responsibility activities. 
<li>
</li></ul>What you will be doing:<ul><li>
Greet, check-in, respond to requests, and settle accounts while providing exceptional service.</li><li>
Take the initiative to add a personalized experience.</li><li>
Proudly promote the hotel facilities, looking for opportunities to enhance a guest&rsquo;s stay through up-selling.</li></ul> 

Qualifications 
Your experience and skills include:<ul><li>
Service focused personality is essential; experience is an asset.</li><li>
Prior experience working with Opera / Opera cloud or a related system.</li><li>
Fluency in English &amp; Arabic; additional languages are a plus.</li><li>
Bachelors or diplomas/certifications are required.</li><li>
Worked in 5* Hotel or relevant experience is a must with in Hotel industry.</li></ul> 

Additional Information 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Guest Service Agent

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot; 
Job Description 
<ul><li>
Work closely with clients to understand their event vision, needs, and expectations.</li><li>
Coordinate all aspects of event planning including timelines, banquet setups, AV requirements, menus, decor, and logistics.</li><li>
Serve as the main point of contact between clients and internal hotel departments (Banquets, Kitchen, Housekeeping, Front Office, etc.)</li><li>
Prepare detailed event orders (BEOs), floor plans, and function summaries.</li><li>
Assist with on-site event management to ensure smooth execution and exceptional guest experience.</li><li>
Support the sales team with event proposals, quotations, and follow-ups.</li></ul> 

Qualifications 
<ul><li>
Diploma or Bachelor's degree in Event Management, Hospitality, or related field.</li><li>
Minimum 1&ndash;2 years of experience in event planning or coordination in a luxury hotel, event venue, or hospitality setting.</li><li>
Experience handling weddings, corporate events, or high-profile gatherings is a plus.</li><li>
Excellent communication and interpersonal skills in both Bahasa Indonesia and English.</li><li>
Attention to detail and a creative mindset for crafting memorable guest experiences</li><li>
Strong organizational and time management abilities; able to manage multiple events simultaneously.</li><li>
Highly professional, well-groomed, and guest-focused</li></ul> 

Additional Information 
Group Events Coordinator for Mercure Abu Dhabi Downtown</div>

Groups & Events Coordinator

<div>Company Description 
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist because hospitality is, first and foremost, a work of heart.
At Sofitel Shahd Al Madinah our Guests experience profound spiritual luxury, a few steps away from Al Masjid Al Nabawi. Our 5-star retreat, near one of Saudi Arabia's most sacred sites, seamlessly connects local traditions with elegant French hospitality.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart, 
Job Description 
We are seeking a detail-oriented and customer-focused Floor Supervisor to join our team in Madinah, Saudi Arabia. As a Floor Supervisor, you will play a crucial role in ensuring the highest standards of cleanliness and guest satisfaction in our facility. This position requires a motivated individual who can efficiently manage a team while maintaining a professional and organized work environment.<ul><li>
Supervise, train, and evaluate the performance of assigned staff, including room attendants, housekeepers, and other cleaning personnel</li><li>
Ensure all cleaning procedures are completed to the facility's standards and assist where necessary to maintain optimal service</li><li>
Conduct regular inspections of assigned areas to maintain cleanliness, sanitation, and organization</li><li>
Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels at all times</li><li>
Coordinate staff schedules, breaks, and assignments to maximize efficiency and coverage</li><li>
Respond promptly to guest requests and complaints, ensuring timely resolution and guest satisfaction</li><li>
Maintain accurate records and documentation, including staff attendance, room status, and maintenance issues</li><li>
Collaborate with other departments to address any facility-wide concerns or special requests</li><li>
Implement and enforce safety protocols and proper handling of cleaning chemicals</li><li>
Conduct regular team meetings to communicate updates, address concerns, and motivate staff</li><li>
Assist in developing and implementing new procedures to improve efficiency and quality of service</li></ul> 

Qualifications 
<ul><li>
High school diploma or equivalent; some college education preferred</li><li>
Minimum of 3 years of experience in a related role, such as room attendant or housekeeper</li><li>
Proven supervisory experience in a hospitality or service-oriented environment</li><li>
Thorough knowledge of cleaning techniques, equipment usage, and chemical handling</li><li>
Strong leadership and team management skills</li><li>
Excellent communication and interpersonal skills</li><li>
Basic English language skills required; fluency in English (verbal and non-verbal) preferred</li><li>
Fluency in Arabic or another second language is a plus</li><li>
Proficiency in basic mathematical calculations</li><li>
Previous guest relations training is advantageous</li><li>
Ability to work flexible hours, including weekends and holidays</li><li>
Physical stamina to be on feet for extended periods and perform cleaning tasks when necessary</li><li>
Familiarity with local customs and etiquette in Madinah, Saudi Arabia</li><li>
Proficiency in using computer systems for record-keeping and communication</li><li>
Detail-oriented with strong organizational and time management skills</li><li>
Ability to work efficiently under pressure and meet deadlines</li></ul></div>

Floor supervisor

<div><div>Company Description</div> 
We are far more than a worldwide leader. We are 280,000 women and men placing people at the heart of what we do, and nurturing real passion for service and achievement Joining Accor means embarking on a unique life journey to imagine tomorrow's hospitality. 
To join our Group, please visit https://careers.accor.com/<div> 
Job Description</div> 
As the Digital Marketing Executive at Grand Mercure Dubai City &amp; ibis Styles Dubai Airport, you will be responsible for planning and executing the hotels&rsquo; digital marketing and e-commerce strategies. Your role will focus on boosting performance across direct and indirect online channels, strengthening brand presence, and enhancing digital guest experiences, all while aligning with Accor&rsquo;s commercial goals and digital guidelines. You will also play a key role in supporting the hotels&rsquo; B2C business mix and driving awareness and engagement for the ALL &ndash; Accor Live Limitless loyalty program.
Key Responsibilities<ul><li>
Assist in executing the hotel's digital marketing campaigns across relevant channels.</li><li>
Collaborate with internal departments (Sales, Revenue Management, PR, F&amp;B, and Corporate Marketing) to support commercial and promotional initiatives.</li><li>
Help implement quarterly and yearly e-commerce plans for direct and third-party platforms.</li><li>
Manage day-to-day digital marketing activities including social media, paid media, SEO/SEA, email campaigns, display advertising, influencer partnerships, and Metasearch.</li><li>
Monitor and report on campaign performance, analyzing KPIs to provide insights for optimization.</li><li>
Support content creation and ensure brand-consistent messaging across social media and digital platforms.</li><li>
Assist in CRM activities and manage third-party email marketing tools in coordination with hotel departments.</li><li>
Support revenue optimization by helping monitor rate parity and pricing accuracy across online channels.</li><li>
Contribute to digital campaigns promoting Accor's loyalty program (ALL - Accor Live Limitless) and targeted guest communications.</li><li>
Ensure content accuracy and conversion performance across OTA platforms.</li><li>
Assist in managing the hotel's online reputation on review sites and social media platforms.</li><li>
Conduct competitive benchmarking and basic market analysis to support digital marketing initiatives.</li><li>
Identify digital trends and insights to help improve engagement and performance.</li><li>
Coordinate with digital agencies and external vendors for campaign execution.</li><li>
Stay informed about emerging digital technologies and suggest potential adoption when relevant.</li></ul><div> 
Qualifications</div> 
<ul><li>
Minimum 1 year of experience in digital marketing and/or e-commerce, preferably in the hospitality or retail sector.</li><li>
Bachelor's degree in Marketing, Communications, Hospitality Management, or a related field.</li><li>
Fluency in English (spoken and written); additional languages are a plus.</li><li>
Good understanding of digital marketing strategies, tools, analytics, and platforms.</li><li>
Practical experience with content marketing, CRM, paid advertising, and social media management.</li><li>
Strong communication and organizational skills with the ability to build positive relationships.</li><li>
Analytical and creative mindset, eager to learn and adopt new trends in digital marketing.</li><li>
Proactive, energetic, and detail-oriented, with the ability to work independently and within a team.</li></ul><div> 
Additional Information</div> 
Guided by our purpose &ldquo;Pioneering the Art of Responsible Hospitality, Connecting Cultures, with Heartfelt Care.&rdquo; we empower every team member to bring their passion and creativity to life.
At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe.
Joining the team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.
This is an exciting entry-level role with growth opportunities for a motivated applicant. Make it your next move.</div>

Executive Digital Marketing

<div><div>Company Description</div> 
Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Opened in 2021 on the western crescent of Palm Jumeirah, the world&rsquo;s largest man-made island and archipelago, this palatial beach resort, featuring 353 spacious rooms, suites and villas, is inspired by the stunning elegance of European palaces and embellished with handcrafted Italian furniture. Guests can enjoy panoramic views, a private beach, state-of-the-art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, and signature and private restaurants complemented by exquisite banqueting and conference spaces.
More than a destination, Raffles The Palm Dubai embodies the spirit of a legendary brand, celebrated for its storied heritage since 1887 and its hallmark of intuitive, gracious service. At the palace, excellence is a craft, and every team member is a master in their field. Here, talent is not only recognized, it plays a vital role in shaping the next chapter of this extraordinary resort and its legacy.<div> 
Job Description</div> 
The Director of Purchasing oversees and directs all purchasing activities to ensure that the hotel&rsquo;s procurement of goods and services is conducted efficiently, ethically, and in alignment with brand standards and budgetary goals. This role is responsible for developing strategic supplier relationships, negotiating contracts, managing inventory levels, and ensuring cost-effective sourcing of all hotel supplies, from food and beverage to operating equipment and maintenance materials. 
KEY ROLES &amp; RESPONSIBILITIES
Procurement Strategy &amp; Operations<ul><li>
Develop, implement, and manage the hotel&rsquo;s procurement strategy in alignment with Accor Group&rsquo;s purchasing standards and guidelines.</li><li>
Ensure that all purchasing activities are conducted ethically, transparently, and in compliance with Accor&rsquo;s Code of Conduct, internal control framework, and local regulations.</li><li>
Collaborate closely with department heads (F&amp;B, Rooms, Engineering, Housekeeping, Administration, etc.) to understand operational requirements and ensure timely procurement support.</li><li>
Maintain proper documentation and audit trails for all procurement activities in accordance with Accor&rsquo;s audit and compliance requirements.</li><li>
Continuously monitor market trends, supplier performance, and cost fluctuations to optimize procurement efficiency.</li></ul>
Vendor &amp; Contract Management<ul><li>
Identify, evaluate, and select qualified suppliers in accordance with Accor&rsquo;s sourcing standards.</li><li>
Negotiate supplier agreements, contracts, and pricing to secure favorable terms while ensuring quality, sustainability, and compliance.</li><li>
Conduct regular supplier performance evaluations, ensuring adherence to service level agreements, product specifications, and Accor brand standards.</li><li>
Promote local and sustainable sourcing initiatives in line with Accor&rsquo;s Planet 21 &ndash; Acting Here sustainability program.</li></ul>
Financial &amp; Cost Control<ul><li>
Work closely with the Director of Finance to establish, monitor, and manage procurement budgets and cost control measures.</li><li>
Analyze purchasing expenditures, identify cost-saving opportunities, and implement strategies to optimize spend without compromising quality.</li><li>
Ensure all purchasing transactions are properly documented and aligned with accounting procedures.</li><li>
Provide periodic reports on purchasing activities, savings, supplier performance, and compliance indicators to regional procurement leadership.</li></ul>
Systems &amp; Process Management<ul><li>
Maintain and enhance procurement systems and databases (e.g., BirchStreet, Adaco, Oracle, or similar).</li><li>
Ensure timely and accurate data entry, purchase order processing, and inventory reporting.</li><li>
Develop and enforce standard operating procedures (SOPs) for purchasing and inventory management.</li></ul>
Leadership &amp; Collaboration<ul><li>
Manage, train, and motivate the purchasing team to achieve departmental goals.</li><li>
Collaborate with department heads to understand their needs and improve procurement support.</li><li>
Foster a culture of integrity, accountability, and continuous improvement within the purchasing function.</li></ul><div> 
Qualifications</div> 
<ul><li>
Bachelor&rsquo;s degree in Supply Chain Management, Business Administration, Hospitality Management, or related field.</li><li>
Minimum 5&ndash;8 years of purchasing experience, with at least 3 years in a leadership role in the hospitality industry.</li><li>
Proven experience managing multi-department procurement in a 4- or 5-star hotel or resort environment.</li></ul>
Skills &amp; Competencies
<ul><li>Strong negotiation and contract management skills.</li><li>
Excellent analytical and financial acumen.</li><li>
Proficiency in purchasing/inventory systems and Microsoft Office Suite.</li><li>
Strong leadership, communication, and interpersonal skills.</li><li>
High level of integrity and ethical decision-making.</li><li>
Knowledge of hotel operations and F&amp;B supply chains.</li></ul><div> 
Additional Information</div></div>

Director of Purchasing

Join Accor and explore 153   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.