Qureos Mentor

Acento Real Estate Partners

<div>Join Acento Real Estate Partners as a Service Manager!
At Acento Real Estate Partners, we know great communities don&rsquo;t happen by accident&mdash;they&rsquo;re built by passionate, hard-working people who care. And it shows: we&rsquo;re proud to be officially certified as a Great Place to Work.
See what makes us a great place to work: 
Great Place to Work Certified
<h3 class="jobSectionHeader">Who We Are</h3>
Acento Real Estate Partners, headquartered in the Washington, DC area, is a leading property operations and investment management company, focused on delivering exceptional service to multifamily communities in Hispanic markets and Workforce Housing. Since 2002, we&rsquo;ve earned a reputation as innovative, people-first experts in acquiring, redeveloping, and managing residential assets.
We believe diversity is a strength&mdash;and our workforce, residents, and partners reflect the vibrant, inclusive communities we build. Through value-driven strategies and a commitment to service, Acento is redefining the standard for residential property management.
<h3 class="jobSectionHeader">Your Opportunity: Service Manager</h3>
We are expanding and looking for a proactive, experienced Service Manager to oversee all maintenance operations and lead our on-site service team. If you're a hands-on leader who thrives on team collaboration, attention to detail, and delivering exceptional results&mdash;you&rsquo;ll fit right in.
<h3 class="jobSectionHeader">What You&rsquo;ll Be Doing:</h3>
<ul><li>Lead Maintenance Operations: Oversee and coordinate day-to-day maintenance tasks, assigning work orders and ensuring timely, high-quality completion.
</li><li>Team Supervision: Manage and mentor the on-site maintenance team, fostering a positive, professional, and efficient working environment.
</li><li>Preventative &amp; Reactive Maintenance: Ensure all building systems (HVAC, plumbing, electrical, appliances, carpentry, and painting) are well-maintained and fully operational.
</li><li>Compliance &amp; Safety: Ensure all work is completed in accordance with company policies, safety regulations, and industry standards.
</li><li>Inventory &amp; Records: Maintain accurate records of service requests, preventative maintenance, parts orders, and vendor coordination.
</li><li>Staff Scheduling &amp; Hiring: Manage shift schedules, recruit new maintenance personnel as needed, and support training and onboarding efforts.
</li><li>Resident Satisfaction: Provide excellent customer service and communicate effectively with residents regarding service timelines and updates.
</li></ul><h3 class="jobSectionHeader">What You&rsquo;ll Bring:</h3>
<ul><li>5+ years of hands-on experience in property maintenance including HVAC, electrical, carpentry, plumbing, and appliance repair
</li><li>5+ years of supervisory experience leading maintenance teams
</li><li>EPA/HVAC Universal Certification strongly preferred
</li><li>Proficiency in Onesite, Excel, Outlook, and Microsoft Teams
</li><li>Exceptional leadership, communication, and organizational skills
</li><li>Professional appearance and a high level of integrity
</li><li>Strong problem-solving abilities and customer service focus
</li></ul><h3 class="jobSectionHeader">Why You&rsquo;ll Love Working With Us:</h3>
<ul><li>Medical, dental, and vision insurance + employer-paid Health Reimbursement Account (HRA)
</li><li>&#65039; Employer-paid short-term, long-term disability &amp; life insurance
</li><li>10 vacation days, 7 sick days, and 11.5 paid holidays
</li><li>Employee Assistance Plan (EAP)
</li><li>401(k) with 4% employer match
</li><li>Eligible for quarterly bonuses
</li><li>Employee referral program
</li></ul>Be the leader who helps keep our communities running smoothly and beautifully. Apply today and grow your career with Acento Real Estate Partners!</div>

Service Manager

Join Acento Real Estate Partners and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Acento Real Estate Partners

ABOUT_COMPANY

Service Manager