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Acers Hospitality Consultants

Job Opportunity &ndash; HR Manager Location: Oman Salary: OMR 1,500/monthPosition Summary We are seeking an experienced HR Manager to establish and lead the Human Resources function, transforming the organization from an owner-driven setup into a structured, corporate-level employer. This role covers the full HR spectrum &mdash; from workforce planning, grading and salary banding, to recruitment, training, performance management, compliance, and employee engagement. The HR Manager will design and implement HR systems, policies, and KPIs to support growth across multiple brands, outlets, and a Central Kitchen.Key Responsibilities<ul><li>Organizational Design &amp; Grading</li><li>Develop a clear organizational chart with reporting lines.</li><li>Implement a grading structure linking roles to pay scales, benefits, and career progression.</li><li>Compensation &amp; Benefits</li><li>Create salary bands for each grade/role, benchmarked against the Oman 2025 market.</li><li>Standardize pay practices across outlets to ensure fairness.</li><li>Design incentive and bonus schemes (sales, cost control, performance-based).</li><li>Performance Management</li><li>Develop KPI frameworks for all roles (outlet, central kitchen, admin, management).</li><li>Implement probation evaluations, quarterly reviews, and annual appraisals.</li><li>Link performance to promotions, increments, and career development.</li><li>Policies &amp; Procedures</li><li>Draft and implement a full HR Policy Manual (attendance, leave, overtime, grooming, discipline, grievance handling).</li><li>Roll out a progressive disciplinary system (warnings through to termination).</li><li>Recruitment &amp; Onboarding</li><li>Manage end-to-end recruitment for new outlets, central kitchen, and office roles.</li><li>Standardize job descriptions, interview processes, and offer letters.</li><li>Deliver structured onboarding and induction programs for all hires.</li><li>Training &amp; Development</li><li>Establish a training calendar (hygiene, service, upselling, leadership).</li><li>Coordinate with outlet and central kitchen managers for operational training.</li><li>Track completion and evaluate training effectiveness.</li><li>Payroll &amp; Compliance</li><li>Manage attendance and timekeeping systems (biometric/POS).</li><li>Ensure accurate payroll, overtime, and deductions in coordination with Finance.</li><li>Guarantee compliance with Omani labor law, visas, contracts, and permits.</li><li>Employee Relations &amp; Engagement</li><li>Launch staff recognition programs (employee of the month, awards).</li><li>Run engagement surveys and design action plans.</li><li>Act as mediator for grievances and workplace conflicts.</li><li>Health, Safety &amp; Welfare</li><li>Oversee medical insurance, welfare, and health &amp; safety law compliance.</li><li>Support Food Safety/QA with hygiene and safety training.</li><li>HR Analytics &amp; Reporting</li><li>Produce monthly HR dashboards (headcount, turnover, recruitment, training, overtime).</li><li>Provide workforce insights and recommendations to leadership.</li></ul>Key Performance Indicators (KPIs)<ul><li>Turnover rate under 15%</li><li>Recruitment lead time under 30 days</li><li>100% compliance with Omani labor law</li><li>Payroll accuracy at 100%</li><li>Training completion above 90%</li><li>Improved employee satisfaction scores</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in HR, Business Administration, or related field; HR certifications preferred.</li><li>6&ndash;8 years of HR experience, including 3+ years in a managerial role within hospitality/F&amp;B.</li><li>Strong knowledge of Omani labor law and GCC HR practices.</li><li>Demonstrated experience in organizational restructuring and business scaling.</li></ul>Skills &amp; Competencies<ul><li>Strategic HR leadership with hands-on execution.</li><li>Strong interpersonal and communication skills.</li><li>Expertise in policy development and compliance.</li><li>Skilled in conflict resolution and negotiation.</li><li>Data-driven decision-making ability.</li><li>Change management and employee engagement focus.</li></ul>Reporting Line<ul><li>Reports to: CEO / General Manager</li><li>Supervises: HR Coordinator, Payroll &amp; Attendance Officer</li></ul>Job Type: Full-timePay: RO1,500.000 per monthApplication Question(s):<ul><li>F&amp;B Experience is a MUST</li></ul>Work Location: In person

Human Resources Manager

Job description:Group F&amp;B Cost Controller &ndash; Multi-Brand Hospitality GroupLocation: Muscat, Oman Employment Type: Full-time Reports to: Group Financial Controller &amp; Managing DirectorAbout the CompanyA diversified food &amp; beverage group managing several restaurant, bakery, and caf&eacute; concepts supported by a centralized production kitchen. The group&rsquo;s mission is to deliver consistent quality, efficiency, and profitability through strong operational systems. The company is now strengthening its cost control and inventory management functions to ensure proper food cost analysis, waste reduction, and accurate menu costing across all outlets.Position SummaryThe Group F&amp;B Cost Controller is responsible for implementing and maintaining cost control systems, recipe costing, inventory audits, and variance analyses across all brands and the central kitchen. The ideal candidate will have a deep understanding of kitchen operations, procurement processes, and ERP inventory modules, and will work closely with finance and operations to maintain accurate food and beverage cost data.Key ResponsibilitiesRecipe &amp; Menu Costing<ul><li>Create and maintain accurate recipe cost cards for all menu items.</li><li>Monitor yield tests and standard portion sizes with the Executive Chef and kitchen teams.</li><li>Update cost cards regularly based on ingredient price changes.</li><li>Support menu engineering and profitability analysis by category and outlet.</li></ul>Procurement &amp; Inventory Control<ul><li>Verify that all received goods match purchase orders, invoices, and approved supplier rates.</li><li>Supervise monthly and random stock counts at outlets and central kitchen.</li><li>Ensure correct valuation of inventory and reconciliation between theoretical and actual stock.</li><li>Track wastage, breakage, and spoilage, identifying root causes and corrective actions.</li><li>Collaborate with purchasing to monitor supplier performance and cost fluctuations.</li></ul>Cost Monitoring &amp; Reporting<ul><li>Prepare daily, weekly, and monthly cost reports for management, highlighting variances.</li><li>Review consumption reports against sales to detect discrepancies.</li><li>Analyze kitchen productivity, yield, and wastage percentages.</li><li>Provide detailed F&amp;B cost summaries for each brand and recommend operational improvements.</li></ul>System &amp; Process Management<ul><li>Maintain data accuracy within the ERP or inventory management system.</li><li>Ensure synchronization between POS, inventory, and accounting systems.</li><li>Develop SOPs for receiving, storage, production, and transfer of goods.</li><li>Assist with ERP setup and recipe integration for cost tracking automation.</li></ul>Financial Coordination<ul><li>Work closely with the Group Financial Controller to ensure cost data is integrated into financial reports.</li><li>Support the budgeting and forecasting of food and beverage costs.</li><li>Participate in menu pricing reviews and profitability meetings with management.</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor&rsquo;s degree in Accounting, Finance, or Hospitality Management.</li><li>Minimum 5&ndash;8 years of experience in F&amp;B cost control, preferably within a multi-unit restaurant or hotel group.</li><li>In-depth knowledge of recipe costing, inventory control, and purchasing procedures.</li><li>Experience using ERP or inventory management systems (e.g., FMC, MC, Oracle, SAP).</li><li>Advanced Excel and reporting skills.</li><li>Strong analytical mindset with high attention to detail.</li><li>Ability to communicate effectively with chefs, storekeepers, and finance teams.</li><li>Familiarity with Omani F&amp;B operations is a must.</li></ul>Pay: RO800.000 - RO1,200.000 per monthApplication Question(s):<ul><li>Available To Join Immediately</li></ul>Work Location: In person

Cost Controller

Join Acers Hospitality Consultants and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Acers Hospitality Consultants

About Company

Human Resources Manager

Cost Controller