Qureos Mentor

Acertus

<div>At ACERTUS culture is everything. We want people to want to work here. We have weekly huddles to hear from our team on how we can improve. And guess what? We act on your ideas!

As a Logistics Coordinator, you will coordinate, plan, and execute dispatch operations to ensure maximum efficiency and effectiveness of driver personnel within our nationwide fleet logistics service line.
Schedule: Monday-Friday, 8:00am to 5:00pm

Pay: $22-$25/hr. Based on Experience

May be required to work evenings and weekends depending on business needs.

What will you be doing?
<ul>
<li>Motivate a staff of professional drivers and other dispatch/operations personnel.</li>
<li>Evaluate incoming pick-up and delivery requests and determine driver assignments.</li>
<li>Analyze client orders and available driving personnel to plan and execute within client needs and expectations.</li>
<li>Maintain and update information in internal systems to ensure proper communication with both internal and external customers.</li>
<li>Communicate with personnel or customers to estimate time of delivery or pickups.</li>
<li>Coordinate with driving personnel to ensure customer satisfaction.</li>
<li>Analyze reports on daily basis and identify areas of improved efficiency.</li>
<li>Develop action plans with driving personnel to reduce service failure.</li>
<li>Ensure compliance with all FMCSR, State and Local regulations regarding dispatch operations and safe driving operations.</li>
<li>Ensures driver maintains and submit receipts for all services performed.</li>
<li>Must be comfortable working outside in all weather conditions.</li>
<li>Other duties as assigned.</li>
</ul>
What are we looking for?
<ul>
<li>Minimum 2 years&rsquo; experience with Windows computer system and Microsoft Office Programs (Word, Excel, Outlook, etc.).</li>
<li>Knowledge of maritime shipping is a plus.</li>
<li>Great Oral and written communication skills.</li>
<li>Decision-making and problem-solving skills.</li>
<li>Ability to prioritize work according to deadlines and client expectations.</li>
<li>Excellent time management and attention to detail</li>
<li>Strong logistic and geographic skill set.</li>
<li>High School Diploma or GED.</li>
<li>Prior experience working with transportation software a plus.</li>
<li>Personal responsibility to manage change.</li>
</ul>
Benefits

At ACERTUS we believe that our employees are our greatest asset. Our benefits include:
<ul>
<li>Medical, Dental and Vision Insurance benefits start on the 1st of the month following your start date.</li>
<li>Company Paid Time Off</li>
<li>7 Company Paid Holidays + 1 Floating Holiday!</li>
<li>401(k) with auto enroll at 3% on the 1st day of the month following your start date.</li>
<li>Casual Dress Code</li></ul> 


About ACERTUS

ACERTUS is an automotive logistics company specializing in vehicle lifecycle solutions. Our client centric model is enabled by our people, processes and innovative technology that are a differentiator in the industry. Our comprehensive portfolio of services are designed to provide solutions throughout the lifecycle of a vehicle. We offer a full suite of vehicle transportation services, customizable technology, a national title and registration platform plus compliance services, and a growing vehicle storage footprint throughout North America. ACERTUS &ndash; Relentless Drive to Deliver! 

ACERTUS is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.</div>

Logistics Coordinator

<div>The OTR Dispatch Manager is responsible for overseeing daily dispatch operations to ensure the efficient and timely movement of vehicles across the transportation network. This role manages dispatch staff, monitors performance metrics, resolves escalated issues, and implements operational improvements to support service levels and operational efficiency. The ideal candidate is highly organized, thrives in a fast-paced logistics environment, and has strong leadership, communication, and problem-solving skills.

Schedule: Monday - Friday, 7:30am - 5:00pm

Pay: $60,000- 75,000 Based on experience 


What will you be doing?
<ul>
<li>Lead and manage the daily operations of the dispatch team to ensure efficient routing and scheduling of drivers.
</li>
<li>Monitor team productivity and provide coaching, feedback, and development to improve performance.
</li>
<li>Organize workflow and ensure dispatch staff understand responsibilities and assigned tasks.
</li>
<li>Manage dispatch operations across assigned portfolios, regions, or lanes in accordance with company policies.
</li>
<li>Analyze operational metrics and reporting to identify opportunities for improvement and cost reduction.
</li>
<li>Ensure quality, customer satisfaction, and financial commitments are consistently met.
</li>
<li>Resolve escalated issues involving drivers, customers, and dispatch team members.
</li>
<li>Support inbound dispatch calls during high-volume periods.
</li>
<li>Assist team members with order entry, chats, and ticket management when operational demand increases.
</li>
<li>Collaborate with Accounting and Operations teams to support accurate month-end audits and reporting.
</li>
<li>Work cross-functionally with IT to resolve system issues and implement enhancements.
</li>
<li>Ensure service level agreements (SLAs) are consistently met for assigned accounts.
</li>
<li>Manage scheduling, PTO approvals, timesheets, and coverage planning for dispatch staff.
</li>
<li>Partner with the People &amp; Culture team on hiring, onboarding, coaching, and employee development initiatives.
</li>
</ul>What are we looking for?
<ul>
<li>High school diploma or equivalent required.
</li>
<li>Associate&rsquo;s degree in business, logistics, or a related field preferred.
</li>
<li>3+ years of dispatch, transportation, or logistics experience, preferably in a leadership or supervisory capacity.
</li>
<li>Strong understanding of transportation or logistics operations.
</li>
<li>Excellent organizational and time-management skills.
</li>
<li>Strong communication and interpersonal abilities.
</li>
<li>Ability to multitask and prioritize in a fast-paced environment.
</li>
<li>Strong attention to detail and accuracy.
</li>
<li>Experience using dispatch systems, order entry software, and Microsoft Office.
</li>
<li>Ability to analyze operational metrics and implement process improvements.
</li>
<li>Customer service and problem-resolution skills.</li></ul> 

Benefits

At ACERTUS we believe that our employees are our greatest asset. Our benefits include:
<ul>
<li>Medical, Dental and Vision Insurance benefits start on the 1st of the month following your start date.</li>
<li>Company Paid Time Off</li>
<li>8 Company Paid Holidays</li>
<li>401(k) with auto-enrollment at 3% starts on the 1st of the month following your start date.</li>
<li>Casual Work environment</li></ul> 


About ACERTUS

ACERTUS is as an automotive logistics provider that utilizes technology to provide unparalleled service and visibility into the transportation process accompanied by a full suite of vehicle lifecycle solutions. Our people, process, and innovative technology are the engine behind our relentless drive to deliver. We believe in enhancing our customers&rsquo; experience by providing end-to-end solutions throughout the lifecycle of a vehicle. ACERTUS offers a suite of vehicle transportation services, customizable technology, a national title and registration platform, compliance services, home delivery and pickup, and a growing vehicle storage footprint throughout North America. 


ACERTUS is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.</div>

OTR Dispatch Manager

Join Acertus and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Acertus

About Company

Logistics Coordinator

OTR Dispatch Manager