Qureos Mentor

ACL Digital

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 Position: Patient Services Representative (PRN)
 
 
 
 
 Location: East Peoria, IL
 
 
 
 
 Pay: $21/hr.
 
 
 
 
 Job Type: Part time
 
 
 
 
 
 
 
 Key Responsibilities
 
 
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 Provide excellent customer service by greeting patients with a smile and addressing them warmly upon arrival and departure.
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 Respond to patient inquiries and concerns according to DCA policies.
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 Answer incoming calls professionally and promptly.
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 Schedule, confirm, and follow up on patient appointments.
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 Maintain and update the appointment book.
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 Follow up with patients who miss or cancel appointments.
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 Register patients using the sign-in sheet.
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 Post charges and payments to patient accounts accurately.
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 Check and respond to voicemail messages daily.
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 Keep the waiting area clean, comfortable, and welcoming for patients.
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 Required Skills &amp; Experience:
 
 
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 Experience answering telephones.
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 Exceptional customer service skills.
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 Preferred Skills &amp; Experience:
 
 
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 Prior experience in a dental, medical, or healthcare office.
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 Familiarity with insurance plans (HMO/PPO) is a plus.
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 Education:
 
 
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 Required: High school diploma or GED.
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 Preferred: None specified.
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 </ul>
 
 
</div>

Patient Service Representative

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 Requirement Analysis &amp; User Stories: Collaborate with the on-site Product Manager and business stakeholders to understand requirements and translate them into clear, actionable, and testable user stories in Jira.
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 Team Collaboration: Serve as the main point of contact for both offshore technical leads and on-site developers, providing real-time clarifications and unblocking the team.
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 Sprint Readiness: Lead backlog grooming sessions to ensure stories are well-defined, estimated, and ready for development.
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 Progress Tracking &amp; Communication: Maintain clear and proactive communication with on-site and offshore stakeholders regarding delivery status, risks, and key decisions.
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 Quality &amp; Execution Focus: Ensure deliverables meet acceptance criteria and are aligned with defined timelines, scope, and quality benchmarks.
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 Scope &amp; Decision-Making Authority
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 Scope: Primary focus will be on a specific product or feature module within a larger web portal ecosystem.
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 Authority: Empowered to make tactical decisions on story prioritization, sprint scope, and refinement of functional requirements within the defined roadmap and vision.
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 Required Qualifications:
 
 
 
 2&ndash;4 years of experience in a Product Owner, Business Analyst, or hybrid role in Agile software development.
 
 
 Experience managing product backlogs and writing detailed user stories with acceptance criteria.
 
 
 Working knowledge of Agile/Scrum practices and software development life cycle (SDLC).
 
 
 Strong analytical, organizational, and problem-solving skills.
 
 
 Excellent verbal and written communication skills; able to work across distributed teams.
 
 
 Proficient in tools like Jira, Confluence, or other Agile collaboration platforms.
 
 
 
 
 
 
 Preferred Qualifications:
 
 
 
 Scrum certification (CSPO, PSM, or equivalent).
 
 
 Experience working on web portals or SaaS platforms.
 
 
 Exposure to cloud-native application architecture using AWS and understanding of API, database, and MQTT-based messaging systems.
 
 
 Prior experience working in a distributed global team setup.
 
 
 
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Product Owner

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 Industrial /Mfg Engineering Degree - B.E
 
 
 
 Exp-5+ Years (Less than 5 Yrs exp please do not apply )
 
 
 Immediate to 30 days or Serving NP (can join in OCT Month)
 
 
 Experienced in below activities:
 
 
 
 MUST : Creo, Inventor, AutoCAD, FCAD, SAP,ENOVIA
 
 
 
 Any process planning tool - Eg . MPM Link, DELMIA ,TECHNOMATICS etc )
 
 
 1. Assembly process planning &amp; Mfg &amp; Assembly Line design
 
 
 Experienced in generating PFMEA,Control Plans, Work Instructions &amp; Factory Layout design
 
 
 2.Good understanding of Design for Mfg &amp; assembly concepts
 
 
 3. Develop assembly routings &amp; operator optimization for complete assembly of products
 
 
 4. Establish routings ,methods,layouts ,tools ,costs,method documentation,quality plans &amp; labor standards for revision to current operations.
 
 
 5. Practicing Lean Mfg , Value stream Mapping, Facility Planning, Material management ,statistical data analysis
 
 
 6. Experience in New Product development &amp; VAVE
 
 
 7. Experience in Tool &amp; Fixture design
 
 
 8. Experience in trouble shooting welding challenges would be an added advantage
 
 
 
 
 
 L
 
 
 
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Process Design & validation engineer

Join ACL Digital and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

ACL Digital

ABOUT_COMPANY

Patient Service Representative

Product Owner

Process Design & validation engineer