Qureos Mentor

Activepieces

<div><h1 class="jobSectionHeader"><b>Job Title: Enterprise Customer Support Specialist</b></h1><p><b>
Location:</b> Remote</p><h2 class="jobSectionHeader"><b><br>
About the Role</b></h2><p>
We&rsquo;re looking for a proactive, empathetic, and technically strong Enterprise Customer Support Specialist to help our enterprise customers succeed with automation. You&rsquo;ll guide onboarding, solve technical issues, and make sure customers get real value from Activepieces. This role focuses on trust, adoption, and long-term success.</p><p></p><h2 class="jobSectionHeader"><b>
What You&rsquo;ll Do</b></h2><ul><li><p>
Serve as the primary support contact for enterprise customers</p></li><li><p>
Troubleshoot complex automation and platform issues</p></li><li><p>
Document solutions and build knowledge base content</p></li><li><p>
Identify adoption blockers early and support retention</p></li></ul><p></p><h2 class="jobSectionHeader"><b>
What You&rsquo;ll Need</b></h2><ul><li><p>
3+ years in customer or technical support (SaaS preferred)</p></li><li><p>
Strong technical understanding of Automation Software
</p></li><li><p>Excellent communication and problem-solving skills</p></li><li><p>
Experience working with enterprise accounts</p></li><li><p>
Comfortable with async work in a fast-moving startup</p></li></ul><p></p><h2 class="jobSectionHeader"><b>
Why Join Us</b></h2><ul><li><p>
Small team with high ownership and visible impac</p></li><li><p>
Remote-first, async, flexible culture</p></li><li><p>
Help businesses automate what matters most</p></li></ul></div>

Enterprise Customer Support

Join Activepieces and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Activepieces

ABOUT_COMPANY

Enterprise Customer Support