Qureos Mentor

Ada County

<div><div><div><h2 class="jobSectionHeader"><b>General Summary</b></h2></div><br>
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<div><b>Salary Range: $20.40 - $20.98 per hour (Effective 9/7/25)</b></div><br>
Ada County is a great place to work! We have over 2000 employees dedicated to enhancing our community&rsquo;s quality of life. Our Clerk's Office team is growing, and this is an excellent opportunity to be a part of taking this team to the next level.<br>
<br>
We offer a <b>competitive Total Rewards package </b>that increases your base salary by approximately <b>40%</b>, including:<ul><li><b>
Excellent medical, dental, and vision insurance</b></li><li><b>
Generous vacation and sick leave </b>starting on day one</li><li><b>
11 paid holidays </b>annually</li><li><b>
Participation in one of the nation&rsquo;s best state retirement systems</b>, with <b>11.96% employer contribution</b></li><li><b>
457(b) deferred compensation plan with up to 3% county match</b>, plus a <b>401(k)</b></li><li><b>
Paid parental leave, life</b><b> insurance</b>, and robust wellness<b> programs</b></li><li>
Ongoing <b>training opportunities and career pathing</b><br>
</li></ul>
If you have ever voted, filed paperwork for a court case, picked up a marriage license or applied for a permit in Ada County, we have helped you. We do our best each and every day to make sure your experiences working with our office go as smoothly and efficiently as possible.<br>
<br>
We&rsquo;ve worked to make this website easy to use. In many cases, you can find what you need online without having to make a trip to the courthouse or pick up the phone to call. However, we are always here and ready to help you &ndash; whether that is working with the courts, our indigent services team, looking at the county&rsquo;s financials or one of the many other areas we oversee.<br>
<br>
It is our goal to provide the best service possible, and we look forward to helping you.<br>
<br>
Learn more about Ada County Clerk's Office by visiting their website. <b>Ada County Clerk's Office</b><br>
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PLEASE NOTE</b><b>: Cover Letter and updated resume are required.</b></div><div><b><br>
POSITION GENERAL SUMMARY:</b></div><div>
Performs clerical and support functions related to the court system. Work is performed under well established guidelines set forth by Idaho Code and requires a high degree of accuracy and attention to detail. A Civil Support Deputy Court Clerk will be trained in File and Serve, Odyssey and Customer Service Phone Support. They are responsible for monitoring the online File and Serve database and processing confidential documents. Odyssey is a web-based computer system that manages our court cases. Civil Support Clerks are responsible for processing new and consecutive filings, scheduling hearings, implementing court policies and procedures and phone support assisting parties and the legal community with questions and concerns.</div><div><b><br>
DISTINGUISHING FEATURES OF THE CLASS:</b></div><div>
A Deputy Court Clerk in Civil Support generally performs key clerical functions that are sometime recurring in nature and can be narrow in scope. At times, however, a support clerk will be tasked with more complex clerical tasks which will require the clerk to have a broad knowledge. of the court system in order to perform these more complex functions of the job. A Civil Support Deputy Court Clerk could be trained in the duties of any of the following four (4) Work areas: Probate/Guardianship/Conservatorship Unit, Small Claims Unit, Child Protection/Adoption Unit, and/or the General Civil Unit.</div><div></div><div><br>
<ul><li>
General Civil Unit: performs work duties associated with Magistrate and District civil cases, Name change cases, Evictions, Prisoner civil Rights and Habeas corpus cases, Post-Conviction cases, Fee waivers, Civil Law suits and other miscellaneous civil cases. Works with in-court clerks and judges, the legal community and the public. Responsible for customer service support on the phones.</li></ul></div><div></div><div><br>
<ul><li>
Small Claims Unit: Performs work duties associated with Small Claims law cases. Runs weekly reports to assist in scheduling all hearings for small claims cases. Works with in court clerk and Judge and the TCA&rsquo;s Small Claims Mediation team. Responsible for customer service support on the phones.</li></ul></div><div></div><div><br>
<ul><li>
Child Protection/Adoption Unit: Performs work duties associated with child Protection cases, Rule L6 Juvenile cases, Out of Home Placement Cases, Surrogacy Cases, and Adoption/Termination Cases. Works with in court clerks, Judges, Prosecuting Attorney's office, Public Defender's office, CASA, Health and Welfare and the Foster Care Program. Responsible for customer service support on the phones.</li></ul></div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Essential Functions</b></h2></div>
<p></p><div><ul><li>Operates office equipment;</li><li>
Researches records requests;</li><li>
Sorts, stamps, records and files a wide variety of legal and judicial materials;</li><li>
Maintains files and other records;</li><li>
Process all types of cases and documents presented to court;</li><li>
Reads and routes incoming mail and assembles files and other materials to facilitate reply;</li><li>
Explains policies and procedures pursuant to requests of the public attorneys and other officials and departments;</li><li>
Creates case files, updates databases;</li><li>
Reviews documents presented for compliance to standards;</li><li>
Responds to correspondence;</li><li>
Handles database management for specific areas of law;</li><li>
Sets hearing dates;</li><li>
Processes more sensitive casework.</li><li>
Maintains high level of confidentiality;</li><li>
Performs job on-site;</li><li>
Arrives punctually and on time for work;</li><li>
Maintains a high degree of accuracy and attention to detail.</li></ul><div></div><div><b><br>
ADDITIONAL FUNCTIONS:</b></div><ul><li>
Cross train in other areas to perform the work of others for vacations, illness, etc.;</li><li>
Performs related functions as required.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Job Requirements</b></h2></div>
<p></p><div><ul><li>Must have a high school diploma or equivalent;</li><li>
Knowledge of legal procedures documents and terminology, (preferred);</li><li>
Skill in the operation of computers;</li><li>
Ability to understand and follow verbal and written directions;</li><li>
Ability to communicate verbally and in writing;</li><li>
Ability to maintain confidentiality;</li><li>
Ability to maintain harmonious working relationships with other employees and the public.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Work Environment &amp; Physical Demands</b></h2></div>
<p></p><div><ul><li>May be required to lift or move up to 25 pounds;</li><li>
Work is performed primarily in an office environment and the employee in this class is subject to inside environmental conditions;</li><li>
Requires sufficient personal mobility and physical reflexes, to permit the employee to function in a general office environment and accomplish tasks.</li></ul><div></div><div><b><br>
DISCLAIMER:</b></div><div>
To perform this job successfully, an individual must be able to perform the essential functions satisfactorily with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work being assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of individuals in the job. This job description is not an employment agreement and/or an expressed or implied employment contract. Management has the exclusive right to alter this job description at any time without notice. Ada County provides Veteran&rsquo;s Preference for all County jobs except for those deemed &ldquo;key positions&rdquo; in accordance with Title 65, Chapter 5 of Idaho Code.</div></div></div></div><p></p>

Deputy Court Clerk - General Civil Support

JOB
<br><b>Salary Range:</b> $20.40 - $20.98 per hour (Effective 9/7/25)Ada County is a great place to work! We have over 2000 employees dedicated to enhancing our community’s quality of life. Our Clerk's Office team is growing, and this is an excellent opportunity to be a part of taking this team to the next level.We offer a competitive Total Rewards package that increases your base salary by approximately 40%, including: Excellent medical, dental, and vision insuranceGenerous vacation and sick leave starting on day one11 paid holidays annuallyParticipation in one of the nation’s best state retirement systems, with 11.96% employer contribution457(b) deferred compensation plan with up to 3% county match, plus a 401(k)Paid parental leave, life insurance, and robust wellness programsOngoing training opportunities and career pathingIf you have ever voted, filed paperwork for a court case, picked up a marriage license or applied for a permit in Ada County, we have helped you. We do our best each and every day to make sure your experiences working with our office go as smoothly and efficiently as possible.We’ve worked to make this website easy to use. In many cases, you can find what you need online without having to make a trip to the courthouse or pick up the phone to call. However, we are always here and ready to help you – whether that is working with the courts, our indigent services team, looking at the county’s financials or one of the many other areas we oversee.It is our goal to provide the best service possible, and we look forward to helping you.Learn more about Ada County Clerk's Office by visiting their website. Ada County Clerk's OfficePLEASE NOTE: Cover Letter and updated resume are required.POSITION GENERAL SUMMARY: Performs clerical and support functions related to the court system. Work is performed under well established guidelines set forth by Idaho Code and requires a high degree of accuracy and attention to detail. A Civil Support Deputy Court Clerk will be trained in File and Serve, Odyssey and Customer Service Phone Support. They are responsible for monitoring the online File and Serve database and processing confidential documents. Odyssey is a web-based computer system that manages our court cases. Civil Support Clerks are responsible for processing new and consecutive filings, scheduling hearings, implementing court policies and procedures and phone support assisting parties and the legal community with questions and concerns. DISTINGUISHING FEATURES OF THE CLASS: A Deputy Court Clerk in Civil Support generally performs key clerical functions that are sometime recurring in nature and can be narrow in scope. At times, however, a support clerk will be tasked with more complex clerical tasks which will require the clerk to have a broad knowledge. of the court system in order to perform these more complex functions of the job. A Civil Support Deputy Court Clerk could be trained in the duties of any of the following four (4) Work areas: Probate/Guardianship/Conservatorship Unit, Small Claims Unit, Child Protection/Adoption Unit, and/or the General Civil Unit. General Civil Unit: performs work duties associated with Magistrate and District civil cases, Name change cases, Evictions, Prisoner civil Rights and Habeas corpus cases, Post-Conviction cases, Fee waivers, Civil Law suits and other miscellaneous civil cases. Works with in-court clerks and judges, the legal community and the public. Responsible for customer service support on the phones. Small Claims Unit: Performs work duties associated with Small Claims law cases. Runs weekly reports to assist in scheduling all hearings for small claims cases. Works with in court clerk and Judge and the TCA’s Small Claims Mediation team. Responsible for customer service support on the phones. Child Protection/Adoption Unit: Performs work duties associated with child Protection cases, Rule L6 Juvenile cases, Out of Home Placement Cases, Surrogacy Cases, and Adoption/Termination Cases. Works with in court clerks, Judges, Prosecuting Attorney's office, Public Defender's office, CASA, Health and Welfare and the Foster Care Program. Responsible for customer service support on the phones.
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EXAMPLE OF DUTIES
<br>Operates office equipment;Researches records requests;Sorts, stamps, records and files a wide variety of legal and judicial materials;Maintains files and other records;Process all types of cases and documents presented to court;Reads and routes incoming mail and assembles files and other materials to facilitate reply;Explains policies and procedures pursuant to requests of the public attorneys and other officials and departments;Creates case files, updates databases;Reviews documents presented for compliance to standards;Responds to correspondence;Handles database management for specific areas of law;Sets hearing dates; Processes more sensitive casework. Maintains high level of confidentiality;Performs job on-site;Arrives punctually and on time for work;Maintains a high degree of accuracy and attention to detail. ADDITIONAL FUNCTIONS: Cross train in other areas to perform the work of others for vacations, illness, etc.;Performs related functions as required.
<br><br>
SUPPLEMENTAL INFORMATION
<br>May be required to lift or move up to 25 pounds;Work is performed primarily in an office environment and the employee in this class is subject to inside environmental conditions;Requires sufficient personal mobility and physical reflexes, to permit the employee to function in a general office environment and accomplish tasks. DISCLAIMER: To perform this job successfully, an individual must be able to perform the essential functions satisfactorily with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work being assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of individuals in the job. This job description is not an employment agreement and/or an expressed or implied employment contract. Management has the exclusive right to alter this job description at any time without notice. Ada County provides Veteran’s Preference for all County jobs except for those deemed “key positions” in accordance with Title 65, Chapter 5 of Idaho Code.

Deputy Court Clerk -- General Civil Support

<div><div><div><h2 class="jobSectionHeader"><b>General Summary</b></h2></div><br>
<p></p><div><br>
<div><br>
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<b>$21.25/hr</b></div><b><i>
The Ada County Prosecutor&rsquo;s Office is dedicated to serving Idaho&rsquo;s largest community, keeping it a safe place to live and work, giving a voice to crime victims and advocating for the citizens of Ada County.</i></b><div><br>
We offer a competitive benefits package which includes <b>excellent medical, dental and vision </b>insurance; <b>generous vacation</b> and sick leave accrual beginning as soon as you start; <b>11 paid holidays a year</b>; participation in one of the <b>Nation's best state retirement systems</b> <b>which includes </b><b>11.96</b><b>% employer contribution</b>; various savings plans including a deferred compensation <b>457(b) plan with up to 3% county match</b>; 401K plan; paid parental leave; work-from-home options; life insurance; wellness programs; ongoing training opportunities and career pathing. <b>Student loan forgiveness eligibility</b><b>:</b> The Ada County Prosecutor&rsquo;s Office is a qualifying employer under the Federal Public Loan Forgiveness (PSLF) program (certain conditions apply).</div><p><br>
This generous Ada County Total Rewards package increases the base salary by approximately 40 percent.</p>
 office by visiting their website. Ada County Prosecutor<p><b><br>
POSITION GENERAL SUMMARY:</b></p><div>
Provides technical and administrative assistance to the Ada County Prosecutor and staff. Greets guests, visitors, and callers, in person and telephonically, providing department-related information and/or directing them to appropriate offices or staff members. Performs a variety of operational tasks and related work as required. This position is located in the Ada County Prosecuting Attorney&rsquo;s Office.</div><div></div><div><b><br>
DISTINGUISHING FEATURES:</b></div><div>
An Administrative Specialist II performs moderately complex and varied work under general supervision and according to pre-defined guidelines. The incumbent resolves operational matters in a variety of media while maintaining a high level of professionalism and confidentiality.</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Essential Functions</b></h2></div>
<p></p><div><ul><li>Resolves inquiries from individuals in person, by telephone, and via correspondence by operating multiple computer programs simultaneously;</li><li>
Types letters, memoranda, reports and other materials from templates or rough drafts;</li><li>
Drafts, proofreads and edits routine correspondence;</li><li>
Sorts, indexes and files materials alphabetically, numerically or by other predetermined classification;</li><li>
Performs data entry into Ada County Prosecutor Case Management System and/or other systems as required;</li><li>
Maintains statistical data relevant to the assigned department;</li><li>
Manages daily/weekly calendars and schedules meeting and appointments;</li><li>
Ability to safely operate a county vehicle (passenger car) in order to facilitate delivery of documents, files and/or records;</li><li>
Lift and organize boxes and files;</li><li>
E-file and serve court documents;</li><li>
Drafts basic legal pleadings;</li></ul><ul><li>
Operates a web-based central phone agent console to receive and route a high volume of calls;</li><li>
Receives, records and transmits telephone messages to appropriate parties;</li><li>
Greets and directs guests and visitors to appropriate offices, locations or staff members;</li><li>
Screens calls to control access to staff;</li></ul><ul><li>
Monitors and escorts visitors per security requirements;</li><li>
Receives and distributes incoming/outgoing paperwork and digital filings from various departments and agencies to appropriate parties;</li><li>
Serves as a liaison between the prosecutor&rsquo;s office and other agencies to answer questions, provide information and help resolve issues;</li><li>
Processes new criminal cases and ensures they are accurately tracked and assigned.</li></ul><div></div><div><b><br>
ADDITIONAL FUNCTIONS:</b></div><div><ul><li>
Performs related functions as assigned.</li></ul></div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Job Requirements</b></h2></div>
<p></p><div><ul><li>Three years of previous experience;</li><li>
High school diploma or equivalent;</li><li>
Excellent written and verbal skills;</li><li>
Proficient with MS Word, PowerPoint, Adobe and Excel;</li><li>
Skill typing accurately at least -50 wpm;</li><li>
Ability to exercise a high level of professionalism;</li><li>
Ability to organize projects and develop timelines and schedules;</li><li>
Ability to maintain highly confidential material and use discretion in handling office affairs;</li><li>
Ability to exercise independent judgment;</li><li>
Ability to develop, prepare and maintain accurate records and files;</li><li>
Ability to analyze data and make decisions in accordance with laws, ordinances, regulations, and departmental policies and procedures;</li><li>
Ability to work independently, exercise good judgment, take initiative, handle sensitive information in a confidential manner, focus on multiple-projects and meet deadlines;</li><li>
Ability to interact and maintain effective working relationships with other employees, elected officials, department heads and the general public.</li></ul><div></div><div><b><br>
OTHER REQUIREMENTS:</b></div><ul><li>
Ability to learn the function and mission of various parts of the Prosecuting Attorney's Office;</li><li>
Ability to work closely with law enforcement and court personnel;</li><li>
The incumbent is subject to a criminal records check and fingerprinting;</li><li>
Adherence to the Code of Ethics for legal professionals is expected;</li><li>
The incumbent is expected to maintain working knowledge and flexibility of computers and other office equipment, i.e., Fax machines, copiers, scanners, telephones;</li><li>
Must possess and maintain a valid driver license.</li></ul></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>Work Environment &amp; Physical Demands</b></h2></div>
<p></p><div><ul><li>Work is performed primarily in an office environment and the employee in this class is subject to inside environmental conditions;</li><li>
May be required to lift up to 30 lbs.;</li><li>
Requires sufficient personal mobility and physical reflexes, which permits the employee to function in a general office environment to accomplish tasks.</li></ul></div></div></div><p></p>

Administrative Specialist II - Prosecuting Attorney

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Deputy Court Clerk - General Civil Support

Deputy Court Clerk -- General Civil Support

Administrative Specialist II - Prosecuting Attorney