Qureos Mentor

Adani Airport Holdings Ltd

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 Responsibilities
 
 
 
 Baggage Shift Management:
 
 
 Oversees all baggage handling operations during the assigned shift including stand up briefings ensuring smooth baggage flow and timely aircraft departures &amp; monitors baggage handling processes and takes corrective actions to address any disruptions.
 
 
 Coordinates with other departments, such as check-in and AOCC to ensure efficient baggage handling and passenger experience.
 
 
 
 Team Supervision
 
 
 
 Lead, supervise, and support baggage handling staff, including baggage handlers, coordinators, and supervisors, ensuring adherence to safety and operational protocols in shift.
 
 
 Schedule and manage shift rosters, ensuring adequate staffing for efficient baggage operations while maintaining compliance with labor regulations.
 
 
 Conduct regular briefings and safety drills to keep team members informed of daily goals, safety procedures, and operational updates.
 
 
 
 Performance Monitoring And Quality Assurance
 
 
 
 Track and assess key performance indicators (KPIs), such as baggage delivery time, mishandling rates, and customer complaints, to ensure adherence to service standards.Ensure the valid data collation and support the lead tof the data analysis to explore the methods to improve the performance .
 
 
 Conduct quality checks on baggage operations to ensure compliance with airport and airline policies, and implement necessary adjustments.
 
 
 Customer Service;
 
 
 Handles passenger inquiries and complaints related to baggage handling &amp; resolves issues promptly and professionally, ensuring passenger satisfaction.
 
 
 Provides information and assistance to passengers regarding baggage policies and procedures based on situational requirement .
 
 
 
 Compliance And Safety Management
 
 
 
 Ensures adherence to all safety regulations and procedures related to baggage handling &amp; conducts regular safety inspections and audits.
 
 
 Reports safety incidents and near-misses, taking corrective actions to prevent future occurrences.
 
 
 
 Stakeholder Coordination
 
 
 
 Collaborate with internal and external stakeholders, including airline staff, security, and ground handling companies, to maintain efficient baggage flow and resolve operational challenges.
 
 
 Serve as a point of contact for airline representatives regarding baggage concerns, coordinating closely to ensure positive service delivery.
 
 
 Liaise with equipment vendors to manage any urgent maintenance or technical issues, ensuring minimal disruption to baggage handling.
 
 
 
 Qualifications
 
 
 
 Educational Qualifications:
 
 
 Bachelor's degree in Arts/ Commerce/ Science.
 
 
 
 Work Experience
 
 
 
 5-8 years of experience in Airlines/ GHAs within the aviation industry as a Ramp manager or Duty Manager with reporting of size 20+ , Experience of handling the Customs, Load and Trim of the flights or Turn around coordinator for Airlines , Some experience about the baggage handling in Airlines/ GHAs .
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Duty Manager - Baggage Operations

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 About Business
 
 
 
 
 JOB DESCRIPTION
 
 
 
 
 Adani Group
 
 : Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is headquartered in Ahmedabad, in the state of Gujarat, India. Over the years, Adani Group has positioned itself to be the market leader in its logistics and energy businesses focusing on large scale infrastructure development in India with O &amp; M practices benchmarked to global standards. With four IG rated businesses, it is the only Infrastructure Investment Grade issuer in India.
 
 
 
 Adani Airports Holding Limited
 
 : Adani Airports Holding Limited is reshaping the aviation landscape, transforming airports into dynamic hubs of connectivity, innovation, and service excellence. By prioritizing passenger experience, leveraging state-of-the-art technology, and enhancing operational efficiency, we are redefining airport infrastructure across India. Our vision is to create world-class airports that serve as gateways to regional development and global connectivity, positioning Adani Airports as a leader in the aviation sector with a focus on sustainable growth and community impact.
 
 
 
 Job Purpose:
 
 Duty Manager - Airside Operations is responsible for ensuring smooth and efficient daily operations on the airside of the airport. This role is critical for overseeing all airside activities, including aircraft movements, ground handling, and safety procedures. Key responsibilities include coordinating with airlines, managing ground staff, and ensuring compliance with safety regulations and operational standards.
 
 
 
 Responsibilities
 
 
 
 Team Handling and Shift Management:
 
 
 Coordinate team activities, assigning tasks, and overseeing shift schedules to maintain smooth and continuous airport operations.
 
 
 Effective team handling and shift management are crucial for minimizing delays, maintaining safety standards, and enhancing overall airport efficiency.
 
 
 
 Oversee Daily Airside Operations
 
 
 
 Supervise daily airside activities, ensuring efficient aircraft movements and ground handling processes.
 
 
 Optimize shift schedules and manpower allocation to manage peak times and minimize operational disruptions.
 
 
 
 Compliance With Safety And Regulatory Standards
 
 
 
 Conduct regular safety audits and ensure that airside operations adhere to current safety regulations and industry standards.
 
 
 Implement and enforce safety protocols, and manage training programs to keep staff updated on compliance requirements.
 
 
 
 Emergency Response And Incident Handling
 
 
 
 Develop and lead emergency response plans, coordinating with response teams and emergency services during incidents.
 
 
 Quickly address and resolve emergencies to minimize disruptions and ensure staff readiness for emergency situations.
 
 
 
 Coordinate With Airlines And Ground Services
 
 
 
 Facilitate communication between the airport, airlines, and ground service providers to ensure smooth operational flow.
 
 
 Address and resolve any operational issues or special requests from airlines, ensuring adherence to airport procedures.
 
 
 
 Monitor And Report On Airside Performance Metrics
 
 
 
 Track and report on key performance indicators such as aircraft movements, Safety Violations and preliminary investigation undertaken for incidents/accidents to assess airside operational efficiency.
 
 
 Analyse performance data and generate reports for senior management to support strategic decision-making.
 
 
 
 Key Stakeholders - Internal
 
 
 
 Lead - Airside Operations
 
 
 Air Traffic Control (ATC)
 
 
 Ground Handling Teams
 
 
 Terminal Operations Team
 
 
 Facilities Team
 
 
 Airport Security
 
 
 Maintenance and Engineering Department
 
 
 Customer Service Teams
 
 
 IT Department
 
 
 Safety and Compliance Department
 
 
 Marketing and Communications Department
 
 
 
 Key Stakeholders - External
 
 
 
 Airlines
 
 
 Regulatory Authorities (e.g., FAA, ICAO)
 
 
 Ground Handling Service Providers
 
 
 ATC
 
 
 Local Emergency Services
 
 
 Passengers
 
 
 Cargo Operators
 
 
 Fuel Suppliers
 
 
 Vendors and Contractors
 
 
 
 Qualifications
 
 
 
 Educational Qualification:
 
 
 Bachelor's degree in Aviation Management, Aeronautical Engineering, or a related field is required.
 
 
 
 Certification
 
 
 
 Airport Operations Management Certification
 
 
 Air Traffic Management Certification
 
 
 Emergency Response Planning Certification
 
 
 
 Work Experience
 
 
 
 5 - 7 years of experience in airport operations with some relevant expertise in safety compliance, ground handling, airfield maintenance and emergency response is essential.
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Deputy Manager - Airside Operations

<div>
 
 About Business
 
 
 
 
 JOB DESCRIPTION
 
 
 
 
 Adani Group
 
 : Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is headquartered in Ahmedabad, in the state of Gujarat, India. Over the years, Adani Group has positioned itself to be the market leader in its logistics and energy businesses focusing on large scale infrastructure development in India with O &amp; M practices benchmarked to global standards. With four IG rated businesses, it is the only Infrastructure Investment Grade issuer in India.
 
 
 
 Adani Airports Holding Limited
 
 : Adani Airports Holding Limited is reshaping the aviation landscape, transforming airports into dynamic hubs of connectivity, innovation, and service excellence. By prioritizing passenger experience, leveraging state-of-the-art technology, and enhancing operational efficiency, we are redefining airport infrastructure across India. Our vision is to create world-class airports that serve as gateways to regional development and global connectivity, positioning Adani Airports as a leader in the aviation sector with a focus on sustainable growth and community impact.
 
 
 
 Job Purpose:
 
 Senior Executive - Design is responsible for executing key design tasks and managing team efforts to ensure the successful completion of design components. This role involves supporting senior architects by creating detailed architectural designs, conducting site analyses, and coordinating with stakeholders. It enables professionals to apply their technical skills and contribute to the effective and timely completion of design projects, ensuring alignment with project objectives and regulatory standards.
 
 
 
 Responsibilities
 
 
 
 
 Execution of Architectural Designs:
 
 
 
 Manage the execution of design tasks, including creating and updating architectural drawings and models.
 
 
 Implement revisions and modifications based on feedback from design reviews, stakeholder inputs and changes in project scope.
 
 
 Coordinate with team members to ensure timely completion of design components and adherence to project deadlines.
 
 
 
 Site Inspection And Construction Support
 
 
 
 Conduct site inspections including surveys and assessments to support design development and document findings for discussion with seniors.
 
 
 Ensure accurate and comprehensive documentation of site conditions and design requirements. Integrate site analysis findings into design plans and models.
 
 
 
 Stakeholder Management
 
 
 
 Act as a point of contact between the design team and other project stakeholders to address design-related queries and provide updates.
 
 
 Assist in organizing and facilitating meetings to communicate design progress and gather feedback. Collect and incorporate feedback from stakeholders into design work to ensure alignment with project goals and requirements.
 
 
 
 Project Documentation And Compliance
 
 
 
 Support the preparation of design reports, presentations, and other project documentation for internal and external review.
 
 
 Ensure that all project documentation is up-to-date, organized, and accurately reflects current status of the project. Ensure that all project documentation complies with project standards, regulatory requirements and organisational guidelines.
 
 
 
 Risk Assessment And Management
 
 
 
 Assist in identifying potential risks related to design and construction processes, including safety, environmental impacts, and operational disruptions.
 
 
 Support the development and implementation of risk mitigation strategies to address and manage identified risks effectively.
 
 
 
 Feasibility Study And Analysis
 
 
 
 Participate in feasibility studies to evaluate the viability of design proposals, focusing on technical specifications, cost implications, and potential risks.
 
 
 Analyze study results and assist in refining design plans to ensure they are practical, cost-effective, and aligned with airport development goals.
 
 
 
 Key Stakeholders - Internal
 
 
 
 Lead - Design
 
 
 Senior Architects
 
 
 Project Managers
 
 
 Engineering and Maintenance Teams
 
 
 Design and Drafting Teams
 
 
 
 Key Stakeholders - External
 
 
 
 Urban Planning Authorities
 
 
 Construction Contractors
 
 
 Real Estate Developers
 
 
 Environmental Regulatory Bodies
 
 
 Local Community Representatives
 
 
 
 Qualifications
 
 
 
 
 Education Qualification:
 
 
 
 A Bachelor's degree in Architecture, Urban Design, or a related field is required.
 
 
 
 Work Experience
 
 
 
 Minimum of 5-8 years of experience in architectural design, preferably with exposure to city-side or large-scale development projects.
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Associate Manager - Terminal Design

<div>
 
 Responsibilities
 
 
 
 <ul>
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 Ensure that an effective compliance management system is planned, designed, implemented, maintained and continually improved to ensure compliance to all applicable Concession Agreements, ICAO SARPS, DGCA Civil Aviation Requirements, National regulatory requirements and standards, legislations and Company policies, objectives, procedures, working instructions, etc.
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 Preparation of Aerodrome License application documents, review and finalize application documents before submission to DGCA.
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 Carry out safety assessment for the new Airside Projects as part of change management as per DGCA Aerodrome Advisory Circular ADAC 01 of 2012.
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 Onboarding of Vendor for OLS survey and ensure Survey is carried out periodically as per the DGCA/AAI Requirements.
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 Verification of Aeronautical data and Charts to ensure data/information meets the data quality and integrity requirements
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 Preparation of AIP Supplements for promulgation of Aerodrome data / Aerodrome Obstacle data and for major projects.
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 Preparation of Wildlife Hazard Management Plan and ensure wildlife incidents are within the Safety Performance Target.
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 Monitor and timely report the compliances to all concerned officials / authorities with respect to the applicable requirements
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 Maintain good liaison with all stakeholders, Airlines, GHAs and other agencies on operational aspects.
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 Ensure 100% compliance of SOPs and work instructions as per the regulatory requirement in respect of Aviation Services.
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 Carry out periodic / random audits to identify any non-compliances so that appropriate measures are taken in time to ensure compliance to laid down standards and requirements.
 </li>
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 Supporting Airside functions to understand the requirements and assist in the implementation of new aviation safety regulations.
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 Making recommendations for management review and tracking the status of rectification actions.
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 Monitor the performance of the operations to ensure delivery of the Business Plan and KPI&rsquo;s.
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 Developing high quality compliance reports and performance metrics for management review assess the performance and compliance with industry and airport standards.
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 <li>
 Assist in the development of systems and processes to continuously enhance aviation safety and compliance.
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 <li>
 Overseeing the ADP/AVP section and WHM Team
 
 
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 </ul>
 
 Qualification
 
 
 
 
 QUALIFICATIONS
 
 
 
 <ul>
 <li>
 Graduation
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 <li>
 Preference to full time MBA graduate
 </li>
 <li>
 ICAO approved Annex 14 training
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 <li>
 Safety Management Systems Certificate
 
 
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 </ul>
 
 Experience
 
 
 
 08+ Years of overall experience in Airside Operations.
</div>

Lead Airside- Operations

<div>
 
 About Business
 
 
 
 
 JOB DESCRIPTION
 
 
 
 
 Adani Group
 
 : Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is headquartered in Ahmedabad, in the state of Gujarat, India. Over the years, Adani Group has positioned itself to be the market leader in its logistics and energy businesses focusing on large scale infrastructure development in India with O &amp; M practices benchmarked to global standards. With four IG rated businesses, it is the only Infrastructure Investment Grade issuer in India.
 
 
 
 Adani Airports Holding Limited
 
 : Adani Airports Holding Limited is reshaping the aviation landscape, transforming airports into dynamic hubs of connectivity, innovation, and service excellence. By prioritizing passenger experience, leveraging state-of-the-art technology, and enhancing operational efficiency, we are redefining airport infrastructure across India. Our vision is to create world-class airports that serve as gateways to regional development and global connectivity, positioning Adani Airports as a leader in the aviation sector with a focus on sustainable growth and community impact.
 
 
 
 Job Purpose:
 
 Duty Manager - Terminal Operations is responsible for the overall management and supervision of terminal operations during a specific shift. This role involves coordinating staff, resolving issues, ensuring passenger satisfaction, and maintaining a safe and secure environment while optimizing operational efficiency.
 
 
 
 Responsibilities
 
 
 
 
 Terminal Operations Shift Management:
 
 
 
 <ul>
 <li>
 Oversees all terminal operations during the assigned shift, ensuring smooth passenger flow and on-time departures &amp; coordinates with other departments for efficient operations.
 </li>
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 Manages staff schedules and assignments to optimize resource utilization.
 
 
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 </ul>
 
 Lounge Management And Customer Service
 
 
 
 <ul>
 <li>
 Delivers exceptional customer service by assisting passengers with their needs and resolving issues promptly &amp; builds positive relationships with passengers to enhance the overall airport experience.
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 Assist in the management of reserved lounges, ensuring a high standard of service and a seamless experience for passengers.
 
 
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 </ul>
 
 Trolley Operations And Asset Management
 
 
 
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 Oversee the management and maintenance of trolley operations, ensuring availability and cleanliness.
 </li>
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 Assist in managing the asset lifecycle, including regular checks and prompt reporting of any defects or damages.
 
 
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 </ul>
 
 Golf Cart And Inter Terminal Coach Operations
 
 
 
 <ul>
 <li>
 Coordinate the timely deployment and safe operation of golf carts and inter-terminal coaches.
 </li>
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 Ensure service levels are met, track performance scores, and address any complaints or operational issues promptly.
 
 
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 </ul>
 
 Staff Supervision
 
 
 
 <ul>
 <li>
 Provides leadership and guidance to the terminal operations team during the shift &amp; monitors staff performance and addresses issues promptly.
 </li>
 <li>
 Ensures adherence to operational procedures and standards among staff members.
 
 
 </li>
 </ul>
 
 Vendor Management
 
 
 
 <ul>
 <li>
 Manage operational aspects related to vendor management, golf cart management, baggage and shopping trolley management, Baggage Handling System (BCS) management, and inter-terminal coach management to ensure smooth operations and enhancing passenger experience within terminal
 </li>
 <li>
 Monitor vendor performance and address any discrepancies to maintain operational standards.
 
 
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 </ul>
 
 Problem Solving
 
 
 
 <ul>
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 Identifies and resolves operational issues and challenges that arise during the shift &amp; implements immediate solutions to minimize disruptions.
 </li>
 <li>
 Collaborates with other departments to address complex issues and find effective solutions.
 
 
 </li>
 </ul>
 
 Emergency Response Management
 
 
 
 <ul>
 <li>
 Lead emergency response efforts during shifts, effectively managing situations such as bomb threats, evacuations, medical emergencies, and other contingencies.
 </li>
 <li>
 Ensure all actions are carried out in accordance with laid-down SOPs and conduct post-incident reviews for continuous improvement.
 
 
 </li>
 </ul>
 
 Special Events And VVIP Movements
 
 
 
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 Support the coordination of special events, ensuring smooth execution, budgeting, and event calendar management.
 </li>
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 Assist in planning and ensuring security arrangements for VVIP movements, including liaising with relevant authorities for smooth execution.
 
 
 </li>
 </ul>
 
 Safety And Security Compliance
 
 
 
 <ul>
 <li>
 Ensures compliance with safety and security regulations and procedures during the shift &amp; conducts safety checks and responds to incidents.
 </li>
 <li>
 Coordinates with security personnel to address security concerns and maintain a safe environment.
 
 
 </li>
 </ul>
 
 Operational Efficiency
 
 
 
 <ul>
 <li>
 Optimizes resource utilization during the shift to maximize efficiency and minimize costs &amp; implements process improvements to enhance operational performance.
 </li>
 <li>
 Monitors key performance indicators (KPIs) and takes corrective actions to improve performance.
 
 
 </li>
 </ul>
 
 Stakeholder Management
 
 
 
 <ul>
 <li>
 Shift wise coordination will all regulatory agencies, airlines and ground handlers.
 
 
 </li>
 </ul>
 
 Team Leadership and Development
 
 
 
 <ul>
 <li>
 Supervise and manage the terminal operations team during shifts, ensuring high levels of employee engagement and discipline.
 </li>
 <li>
 Identify training needs of employees and ensure team members participate in all mandatory classroom training sessions.
 
 
 </li>
 </ul>
 
 Key Stakeholders - Internal
 
 
 
 Lead - Terminal Operations
 
 
 Facilities Department
 
 
 Ground Handling Supervisor
 
 
 Security Supervisor
 
 
 IT Department
 
 
 HR Department
 
 
 Finance Department
 
 
 Quality Assurance
 
 
 Customer Service
 
 
 
 Key Stakeholders - External
 
 
 
 Airlines
 
 
 MoCA,MCGM, BCAS, BOI, Customs,CISF,APHO
 
 
 Ground Handling Agencies
 
 
 Retail and Food Outlets
 
 
 Government Regulatory Bodies
 
 
 Airport Authority of India (AAI)
 
 
 Travel Agents
 
 
 Car Rental Services
 
 
 Security Agencies
 
 
 
 Qualifications
 
 
 
 Educational Qualifications:
 
 
 Bachelor's degree in Business Administration, Aviation Management, or a related field is essential.
 
 
 
 Work Experience
 
 
 
 Minimum of 5-7 years of experience in airport terminal operations, with a strong focus on managing diverse stakeholders, optimizing passenger experience, and driving operational efficiency.
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Duty Manager - Terminal Operations (T1)

Duty Terminal Manager (T1)

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