Qureos Mentor

Adecco Holding Emirates B.V. (Dubai Branch)

Years of Experience: 6-8 yearsArabic SpeakerContract - 9 months to 1 year (May be extended) Strategy<ul><li>Drive the transformation of company from a one way, product focus marketing approach to a people centric, journey focus model targeting to deliver personalized experiences</li><li>Design & implement online and offline strategy in coordination with Brand Growth Plans </li></ul> Day To Day<ul><li>Work with the brand team to develop and implement overall annual brand media strategy</li><li>Plan, buy and track all offline media, primarily traditional TV</li><li>Manage monthly digital and media plans with flawless execution</li><li>Continuously improve owned assets&#x27; performance through SEO</li><li>Implement holistic search strategy covering both organic and paid</li><li>Leverage earned media through influencers strategies</li><li>Develop and execute 1P Data and CRM roadmap and manage related workflows</li><li>Working with the agency team on competitive reporting and any other required analysis</li><li>Support contractual discussions with key media vendors and trading commitments together with agency</li><li>Track spending vs plan periodically and provide budget inputs to finance teams for P&L planning</li><li>Esnure all media financials tracking is in place</li></ul> Synergy with eCom and Retail Media<ul><li>Work closely with eCommerce team to build integrated plans resulting in connected digital journeys</li><li>Support eCommerce team on achieving annual objectives when needed</li><li>Collaborate with Retail Media manager to drive sales growth</li></ul> Relationship and knowledge building<ul><li>Establish and maintain relationships with key stakeholders inside the Company, digital ecosystem and media partners</li><li>Manage media agency relationships, be the single point of contact for the brand team</li><li>Esnure constant flow of information across forums to all stakeholders</li><li>Help and advise the wider team on best practices, innovation and work processes</li><li>Serve as local expert about the latest digital opportunity and trends in consumer interaction & new touchpoints and inspire the teams with those possibilities</li><li>Provide local consultation to brand marketing team (ie: creative translations, influencer selection...etc)</li></ul>

Digital Media Manager (9 months to 1 year) - Dubai

<ul><li>On-site troubleshooting of AV systems, particularly complex integrated systems such as large conference rooms, training rooms, executive rooms and bespoke or legacy systems</li><li>Working with internal teams, contractors and integrator through troubleshooting and repair procedures</li><li>Communicating with manufacturers and vendors to arrange repair or replacement of faulty equipment and managing local inventory</li><li>Working closely with partner teams including AV hardware deployment and AV Escalation to drive continuous improvement of the customer experience</li><li>Maintaining communication with customers and stakeholders through ticket documentation</li><li>Collaborating on technical documentation and SOPs, incorporating field learning and customer feedback</li><li>Provide productive feedback and process improvement ideas</li><li>Ensure AV room functionality in conjunction with building operations team</li><li>Ability to move equipment between storage and event rooms</li><li>Occasional out of hours work may be required</li></ul>

Technical Support Engineer

<h3>Job Description:</h3>We are hiring Customer Service / Call Centre Representatives on a 2-month contract. The ideal candidate should be a native Arabic speaker with strong communication skills and customer service experience. <h3>Key Responsibilities:</h3><ul><li>Handle customer inquiries through phone, email, and chat in Arabic and English.</li><li>Provide accurate product and order information to customers.</li><li>Resolve complaints efficiently while ensuring customer satisfaction.</li><li>Coordinate with internal teams to ensure timely order processing and issue resolution.</li><li>Maintain professionalism and adhere to company policies during all customer interactions.</li></ul>

Customer Service Representative/ Call Centre (Arabic Speaker)

Key job responsibilities: • Work closely with leadership to support long-term strategic plans to maximize value for our client • Standardize procurement processes, operational tools, operating standards, and supplier management activities. • Create, manage and communicate RFX documents for key Capex requirements, leading the tender process through to techno-commercial evaluation, post tender negotiation, contracting, purchase order and delivery. • Support and drive category strategies for the spend under management while strengthening strategic relationships with preferred vendors delivering scalable and sustainable results against business goals supported by a culture of continuous improvement and performance benchmarks • Act as a spend category market intelligence provider to anticipate strategic opportunities and keep key stakeholders informed • Drive the performance of category suppliers in Supplier Relationship Management activities to mitigate risk, improve performance and add value to our client • Analyze historic spend data to support budget pricing calculations, rate cards and catalogue adoption and spend/sourcing strategies. • Strong negotiation skills and a track record of earning stakeholder trust, taking ownership and delivering results • Manage a number of projects simultaneously, across various stakeholders and spend categories while being able to manage priorities effectively to support and achieve on time delivery of requirements and site launch dates.

Buyer - Construction Category

Hiring Senior Project Manager - Operations Excellence Programme in Dubai - 18 months contract (Extendable) The Senior Project Manager will lead the successful execution Operations Excellence projects. The role will be responsible for the end-to-end delivery of projects, leading all aspects of scoping, designing, procuring, and delivering of projects from initial concept to final handover in coordination with internal departments and external stakeholders. As the focal point for stakeholder engagement and the resolution of day-to-day actions, this role will ensure the highest level of collaboration and communication among all parties involved. The Senior Manager will also provide guidance and support to a team of internal and external Project Managers, fostering a culture of continuous improvement and growth. • Lead the development and execution of airport projects, ensuring alignment with organizational objectives and strategic goals.• Oversee the creation and management of project briefs, business cases, and project plans.• Coordinate the project lifecycle; scoping, design, procurement, and delivery of projects, ensuring compliance with industry standards and best practices.• Develop and oversee testing plans, acceptance criteria and implementation plans to enable benefits realization• Identify, assess, and mitigate risks and issues throughout the project lifecycle, implementing contingency plans as needed.• Establish and maintain strong working relationships with key stakeholders, including clients, team members, and senior leadership.• Provide guidance and mentorship to a team of internal and external Project Managers, fostering an environment of growth and continuous improvement.• Manage project budgets, ensuring appropriate resource allocation and financial tracking.• Monitor and report on project performance, implementing corrective actions as needed to ensure successful project delivery.• Drive a culture of continuous improvement by promoting and implementing project management best practices & methodologies.• Coordinate cross-functional teams to ensure seamless project execution and handover.• Ensure compliance with company policies, procedures, and regulatory requirements related to airport sustainability, security, technology, and resilience systems projects.

Senior Project Manager - Operations Excellence Programme

We are seeking a highly experienced and technically adept Airport Operations Systems Lead to oversee the implementation, integration, and operational management of critical airport systems across terminal operations, airfield operations, and baggage handling. This role is pivotal in delivering and maintaining mission-critical technologies that enable safe, efficient, and seamless airport operations while driving the adoption of AI and ML-powered capabilities for smarter decision-making and optimized passenger flows Responsibilities:Strategic Planning & ImplementationOperational ExcellenceDrive innovation through the implementation of AI, Machine Learning, and predictive analytics to enhance decision support, passenger flow optimization, and resource allocation.Lead digital transformation efforts by introducing automation, cloud-based architectures, and intelligent systems for enhanced operational insight.Ensure seamless system interoperability across all operational domains including security, passenger services, baggage, and flight operations.

Senior Analyst-Operations Business System-5 months contract-Extendable

This role in the Facility Management Services team will have broad responsibility to define the procurement strategy for key items in the FM services category, sourcing vendors and innovative tools and processes to support a large network of the company’s stakeholders across multiple business lines.

Procurement Specialist - Facility Management

Join Adecco Holding Emirates B.V. (Dubai Branch) and explore 13   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.