Qureos Mentor

ADIB - Abu Dhabi Islamic...

Define and drive the integrated Wealth and Capital Markets platform roadmap to support advisory, portfolio management, capital markets, and digital asset offerings.Ensure delivery of scalable, APl-enabled platforms that support omnichannel investment journeys for both RM-led and self-directed clients.Deep understanding of wealth management workflows, financial planning, trading, billing, risk and regulations.Define and own wealth tech platform strategy aligned with overall business objectives and digital transformation goals.Own platform architecture, driving simplification and optimization to enhance cost efficiency and operational performance.Oversee end-t o-end delivery of scalable, reliable wealth tech solutions integrated with custodian, market data provides compliance systems.Modernize legacy platforms such as transitioning to micro services, APls.Evaluate and integrate emerging technologies (Al/ML, robe-advisory, analytics, open banking API, etc.} into platform roadmap.Lead platform integration for real-time trading, order management, market data, and settlements across retail and institutional clients.Oversee core platforms including Bank GTN US, Murabaha Trading, and Trade Net (mobile, online, financials)Deliver Bank's digital asset platform capabilities including tokenized sukuks, Islamic -compliant digital securities, and programmable assetsAlign digital asset strategies with financial inclusion goals (e.g., micro-investments), stablecoin adoption, and Central Bank Digital Currency (CBDC) readiness.Engage with evolving regulatory frame works across ESCA, DFSA, ADGM, and CBUAE, ensuring robust compliance and early-mover advantageDrive the exploration and integration of Al to unlock new customer-facing opportunities , enhance automation by reducing reliance on manual processes, and proactively define strategic and architectural responses to the transformative impact of Al on the future of banking services.Enable portfolio intelligence, decision support, and personalized advisory through advanced analytics and behavioral insights.Embed data capabilities to support performance dashboards, risk profiling, and portfolio simulationsPartner with internal risk and compliance teams to embed AAOIFl-aligned controls, investment suitability checks, and regulatory reporting across platforms.Lead platform readiness for regulatory shifts across wealth and capital markets.Ensure platforms comply with internal , local, international regulatory, risk management, data privacy and cyber security standards.Implement automated compliance controls such as trade surveillance, client suitability checks, etc .Build and manage vendor relationships, partnerships, and potential fintech collaborations.Own technology budget ensuring ROI on investments.Manage relationships and lifecycle strategies for: Trade Net (Brokerage, Mobile, Online, Financials) Advent Portfolio Management Tradex (Fund Order Management) Bank Wealth lnvestrack Bank Wealth Syncova Smart Sukuk TTS (IPO System) iBancs360 Banca TakafulSpecialist Skills / Technical Knowledge, Technical Competencies Required for this roleMinimum 12-15 years in wealth and capital markets technology delivery.Proven track record delivering platform architecture across investments, trading, or digital asset domains.Strong understanding of Islamic finance instruments and Shariah-compliant digital innovation.Experience managing vendor ecosystems and leading cross-functional agile squads.Familiarity with tokenization frameworks , CBDC models, stablecoin applications, and financial inclusion tech use cases.Regulatory knowledge across ESCA, DFSA, ADGM, and CBUAE.

Head of Wealth and Capital Markets Platforms

Role: Customer Services Support Officer Location: DubaiRole Purpose: Deliver Excellent customer service in accordance with agreed standards Key Accountabilities of the role: Opening and closing applicant on time. Ensure proper implementation and follow up with timely. Prepare finance applications and obtain necessary approvals. Performed efficient troubleshooting of issues. Ensure TAT is adhered to and where possible exceed customer expectations Co-ordinate and liaise with other departments in a professional manner Participate in regular review and development meeting with key stakeholders Prepare and provide monthly report Keeping a record and details of actions taken Supporting customer service agents Provides technical help to colleagues if required. Ensure compliance with bank policies Perform other task specified by management. Ensure customer queries are resolved with agreed TAT Positive customer feedback Deliver professionalism when dealing other departments Specialist Skills / Technical Knowledge Required for this role: Display flexibility in dealing with other team members Good data processing skills Good problem-solving skills Excellent communication skills Excellent Decision-making skills Previous experience required (if any): Previous banking experience in similar role Knowledge of regulated financial services and banking industries Detailed understanding of asset product In depth understanding of the internal process, procedures and internal systems This position is for UAE Nationals only

Customer Services Support Officer

Join ADIB - Abu Dhabi Islamic... and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

ADIB - Abu Dhabi Islamic...

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Head of Wealth and Capital Markets Platforms

Customer Services Support Officer