Urwah Admin

adidas

<div>
 Job Title: CS &amp; Commercial Operations Manager Franchise
 <br/>
 <br/>
 <strong>
  Purpose &amp; Overall Relevance For The Organization
  <br/>
  <br/>
 </strong>
 A diverse role in the heart of the business as interface of adidas regional partners connecting them with internal planning team for a variety of commercial services such as managing partners&rsquo; portfolio from order to cash cycle, sales and operational planning to drive business excellence and brand positioning.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Overlook E2E Order to Cash Cycle Ensuring timely accurate order entry and release, accuracy of product information, stock availability, pricing, trade terms for EMC Franchise Channel
  </li>
  <li>
   Drive customer satisfaction by consistently delivering high quality service and meeting service fulfillment measures as seen by partner&rsquo;s lens.
  </li>
  <li>
   Proactive data analytics on customer behavior trend and out of stock risks taking in account inputs from Demand Planning, Sales, Customer and Service Strategy to ensure efficient order fulfillment.
  </li>
  <li>
   Optimize orders where logistical efficiency is required such as attainment of logistics trade terms (3PL), picking, pallet or vehicle allowances, or journey/route planning requirements exist.
  </li>
  <li>
   Review of order book to ensure customer requested delivery is achieved and supporting order book conversion and OTIF.
  </li>
  <li>
   Manage EX works operations with adidas partners such as
  </li>
  <ul>
   <li>
    compliance with partner&rsquo;s government laws and regulations
   </li>
   <li>
    Prepare and file export documentation PIs, commercial invoices, bills of lading
   </li>
   <li>
    Coordinate with freight forwarders, carriers, and other logistics providers to arrange shipment of goods and monitor shipment progress and resolve any issues that may arise, such as delays, damages, or missing items
   </li>
  </ul>
  <li>
   Process, coordinate and investigate customer shipment claims or return requests following existing Company policies, procedures and programs.
  </li>
  <li>
   Deliver the highest level of customer service and respond in a timely and efficient manner to all incoming inquiries and correspondence, both internal and external.
  </li>
  <li>
   Support business by working towards both independent and team KPI&rsquo;s to improve business standards, service levels and financial results such as (LC negotiation lead time &ndash; aging credit notes &ndash; order book conversion)
  </li>
  <li>
   Develop and review reports relating to order book KPI&rsquo;s and transactional activities of the team.
  </li>
  <li>
   Manage departmental and business projects / initiatives as required by the department lead.
  </li>
  <li>
   Manage CS and operational efficiencies to a positive and tangible outcome whilst maintaining a strong working relationship.
  </li>
 </ul>
 KPI&rsquo;s:
 <br/>
 <br/>
 <ul>
  <li>
   Customer satisfaction and engagement
  </li>
  <li>
   Customer Service Excellence (Automation, efficiency)
  </li>
  <li>
   CS SLA &amp; Blueprints.
  </li>
  <li>
   LC Negotiation lead time
  </li>
  <li>
   Credit and Claims resolution lead time
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Key Relationships
  <br/>
  <br/>
 </strong>
 Adidas Partners. Sales Team.
 <br/>
 <br/>
 SCM (Operations, Purchasing, OBF&hellip;). Finance Team.
 <br/>
 <br/>
 Marketing Team.
 <br/>
 <br/>
 External Stakeholders (Forwarders, Banks&hellip;).
 <br/>
 <br/>
 <strong>
  Knowledge, Skills And Abilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Excellent knowledge of Supply Chain and/or Logistics.
  </li>
  <li>
   Minimum 6 years of experience in Customer service/ Exports/ Logistics role.
  </li>
  <li>
   A high level of problem-solving ability.
  </li>
  <li>
   Superior attention to detail and accuracy.
  </li>
  <li>
   Customer Centricity
  </li>
  <li>
   Excellent communication skills and a proven ability to develop long lasting relationships.
  </li>
  <li>
   Experience in working under pressure to meet deadlines and conflicting priorities
  </li>
  <li>
   Strong Microsoft Office skills are essential, PowerPI is a plus.
  </li>
  <li>
   Strong ERP/SAP knowledge an added advantage.
  </li>
  <li>
   Team player with high planning, organizing and reporting abilities.
  </li>
  <li>
   Fluency in Arabic is a must
  </li>
  <li>
   French speaking is an added advantage.
   <br/>
   <br/>
  </li>
 </ul>
 Requisite Education and Experience / Minimum Qualifications:
 <br/>
 <br/>
 <ul>
  <li>
   Bachelor's degree in business administration, logistics, supply chain or a related field
   <br/>
   <br/>
  </li>
 </ul>
 adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.
</div>


Customer Service & Commercial Operations Manager Franchise

<p></p><div><div><div><div><div><div><div><div><div><p>مسؤول مبيعات</p></div><br>
</div>
<p></p><div><p>المنطقة</p>
: الأسواق الناشئة</div>
<div><p>
القسم</p>
: عمليات البيع بالتجزئة
</div><div><p>التقرير المباشر</p>
: مدير المحل
</div><div><p>فرع/بلد</p>
: السعوديه
</div><div><p>الموقع:</p>
 تبوك</div>
<div><p>
الدرجة الوظيفية: 4</p><p>
PR</p><p><br>
</p></div><div><p>عدد الموظفين ال</p><p>
مرؤوسين</p>
: 0</div><br>
<div>
</div><div>ـــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ</div>
<div><p>
الغرض من الوظيفة والأهمية العامة للمنظمة:</p></div><br>
<div></div>
<div>
يساهم في تحقيق مبيعات المحلات و مؤشرات كفاءة الأداء من خلال:
</div><ul><li>بناء اتصال قوي مع العملاء و تحقيق قيم العلامة التجارية الخاصة بالشركة .</li>
<li>خدمة وبيع للعملاء وتنفيذ عمليات المحل بكامل ما تحمله المهنة من قييم .</li><br>
</ul>
<div></div><div><p>المسؤوليات الرئيسية</p></div><br>
<div>
</div><ul><li>أن يكون مسؤول المبيعات على بينة من أهداف البيع و ايضا الأهداف الفردية ويعمل بنشاط لتحقيق أو تجاوز هذه الأهداف باستخدام جميع الموارد المتاحة داخل المحلات.</li>
<li>تلبية توقعات العملاء أو تجاوزها، و تعزيز المبيعات وتجربة العلامة التجارية باستخدام العناصر المناسبة لنموذج خدمة عملاء أديداس.</li>
<li>خلق علاقة طيبة مع كل عميل من خلال كونه سفيرا متحمسا لعلامة أديداس التجارية.</li>
<li>السعى بشكل استباقي إلى تضمين المعرفة الأساسية والموسمية للمنتج في نهج الخدمة الخاص به داخل منطقة (مناطق) المحل المخصص له.
</li><li>الحفاظ على بيئة جذابة وتسهيل التسوق للعملاء من خلال تنفيذ معايير التسويق المرئية باستمرار.
</li><li>اتباع سياسات وإجراءات المحل للحفاظ على بيئة تسوق وعمل آمنة.
</li><li>ضمان توفير عرض المنتج في المتجر للعملاء من خلال المساعدة في عمليات التسليم وتجديد الحد الأدنى للمبيعات.<p>
</p></li><li>إتمام معاملات البيع بسرعة ودقة مع الالتزام بإجراءات الحماية النقدية.</li></ul><div><p><br>
</p></div><div><p>العلاقات الرئيسية</p><p>
</p></div><ul><li>العملاء</li>
<li>الزملاء والمشرف</li></ul><br>
<p></p>
<div><p>
المعرفة والمهارات والقدرات</p><p>
</p></div><ul><li>الكفاءات المهنية للبيع بالتجزئة</li></ul><br>
<p></p>
<div><p>
التعليم والخبرة المطلوبة / الحد الأدنى من المؤهلات للبايع</p></div>
<ul>
<li>حديث تخرج بدون خبرة أو خبرة سنة في مجال المبيعات - خاصة الازياء الرياضية.</li>
<li>اللغة العربية - بطلاقة تحدثاً و كتابة</li>
<li>مهارات التواصل الفعال</li>
<li>مهارات التفاوض والقدرة على الإقناع</li></ul><br>
<div></div>
<div><p>
التعليم والخبرة المطلوبة / الحد الأدنى من المؤهلات لمدير المعرض</p></div><br>
<div></div>
<ul>
<li>اللغة الانجليزية</li>
<li>خبرة قيادية داخل معارض التجزئة</li></ul><br>
<div></div>
<div>
<div><div><div><div><p>ORGANIZATION:</p></div></div><div><br>
<div><p>
</p></div></div><div><div><p>GSMS GRADE:</p></div></div></div><div><br>
<div>
<div><p>DIRECT REPORTING LINE:</p></div></div><p></p><div><br>
<div><p>
NUMBER PERSONNEL MANAGED:</p></div></div></div><div><br>
<div>
<div><p>MARKET/COUNTRY:</p></div></div><p></p><div><br>
<div><p>
COST CENTER/BUDGET AND/OR REVENUE RESPONSIBILITY:</p></div></div></div><div><br>
<div>
<div><p>LOCATION:</p></div></div><p></p><div><br>
<div><p>
 RIYADH</p></div></div></div></div></div><br>
<div></div>
<div>
</div><p></p><div><p>PURPOSE &amp; IMPACT ON ORGANIZATION:</p>
</div><div>You contribute to the store sales and adidas profit targets by:
</div><ul><li>Passionately inspiring and serving and selling to our consumers</li>
<li>Diligently executing store operations</li>
<li>Contributing to a culture of consumer centricity within the store</li></ul><br>
<div></div>
<div><p>
KEY RESPONSIBILITIES:</p></div>
<ul>
<li>Actively connect and engage with consumers entering the store</li>
<li>Be aware of store KPI's (key performance indicators) and contribute to store sales</li>
<li>Responsible for improving the consumer experience by executing the CONNECT-ENGAGE-INSPIRE service standards</li>
<li>Be a Brand advocate, consistently exhibiting our 6 Values</li>
<li>Use seasonal product and Brand knowledge effectively during consumer interactions</li>
<li>Communicate product features and benefits, and unique selling points clearly to address consumer needs</li>
<li>Connect our Consumers to relevant digital &amp; omnichannel tools to provide a seamless shopping experience</li>
<li>Be aware of all omnichannel related sales tools</li>
<li>Guide our Consumers through the digital touchpoints in the store</li>
<li>Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store&rsquo;s entire product offer is represented on the sales floor
</li><li>Complete sales transactions quickly and accurately while adhering to cash protection procedures</li>
<li>Uses selling expertise to maximize opportunities at the cash desk to create add-on sales and build customer loyalty</li>
<li>Minimize loss in the stockroom and the sales floor</li>
<li>Perform all store operations in a safe, effective, and efficient manner</li>
<li>Comply with all operational policies and procedures</li>
<li>Maintain an appealing, easy to shop environment, for Consumers by executing visual merchandising and house-keeping standards</li>
<li>Know the store KPIs and how you personally contribute to them
</li><li>Plays a role in maximizing sales and minimizing loss</li>
<li>Keeps an up-to-date awareness of our competitors
</li><li>Offers suggestions and ideas on how to improve operations and processes</li>
<li>Collaborate productively and respectfully with team members</li>
<li>Communicates a desire for ongoing learning, and welcomes all available opportunities to increase own and store performance
</li><li>Seek coaching and learning opportunities to continually improve performance
</li><li>Complete all applicable training programs and effectively apply the learning on the job</li>
<li>Seek coaching and learning opportunities to continually improve performance</li>
<li>Always work with a team-first mindset, fully respecting all colleagues and actively contributing to making adidas an inclusive and welcoming environment for all</li><br>
</ul>
<div></div><div><p>AUTHORITIES:</p></div>
<ul>
<li>Not Applicable</li>
</ul>
<div></div><div><p>KEY RELATIONSHIPS:</p></div>
<ul>
<li>Consumers</li>
<li>Peers and Supervisor</li></ul><br>
<div></div>
<div><p>
KNOWLEDGE, CAPABILITIES AND EXPERIENCE:</p></div>
<ul>
<li>Retail Professional Competencies</li></ul><br>
<div></div>
<div><p>
MINIMUM QUALIFICATIONS:</p></div>
<ul>
<li>Preferably between 1-2 months working in a sports/fashion customer &amp; commercial focused retail environment.</li>
<li>For Store Managers, 2 years experiemce as a store manager\supervisor is a must</li>
<li>Basic numeracy, literacy, and verbal communication skills</li></ul><br>
<div></div>
</div></div></div></div></div><div><div><div><p>AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE&rsquo;S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.</p><p>
</p><ul><p>COURAGE: Speak up when you see an opportunity; step up when you see a need..</p>
<p>OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.</p>
<p>INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.</p>
<p>TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.</p>
<p>INTEGRITY: Play by the rules. Hold yourself and others accountable to our company&rsquo;s standards.</p>
<p>RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.</p></ul></div><br>
<p></p>
</div></div><div><div><div><div><br>
<b>AT ADIDAS, WE STRONGLY BELIEVE THAT EMBEDDING DIVERSITY, EQUITY, AND INCLUSION (DEI) INTO OUR CULTURE AND TALENT PROCESSES GIVES OUR EMPLOYEES A SENSE OF BELONGING AND OUR BRAND A REAL COMPETITIVE ADVANTAGE.
</b><br>
<br>
<b>&ndash; CULTURE STARTS WITH PEOPLE, IT STARTS WITH YOU &ndash;
</b><br>
<br>
<b>BY RECRUITING TALENT AND DEVELOPING OUR PEOPLE TO REFLECT THE RICH DIVERSITY OF OUR CONSUMERS AND COMMUNITIES, WE FOSTER A CULTURE OF INCLUSION THAT ENGAGES OUR EMPLOYEES AND AUTHENTICALLY CONNECTS OUR BRAND WITH OUR CONSUMERS.</b><br>
<b>
</b></div></div></div></div></div><div><div><div><div><div><div>JOB TITLE:
<div>Store Manager - Tabuk مدير معرض تبوك
</div></div></div></div></div></div><div><div><div><div>BRAND:
</div></div></div></div><div></div><div><div><div><div>LOCATION:
<div>Jeddah
</div></div></div></div></div><div><div><div><div>TEAM:
<div>Retail (Store)
</div></div></div></div></div><div><div><div><div>STATE:
<div>04
</div></div></div></div></div><div><div><div><div>COUNTRY/REGION:
<div>SA
</div></div></div></div></div><div><div><div><div>CONTRACT TYPE:
<div>Full time
</div></div></div></div></div><div><div><div><div>NUMBER:
<div>540107
</div></div></div></div></div><div><div><div><div>DATE:
<div>Jan 27, 2026</div></div></div></div></div></div></div>

Store Manager - Tabuk مدير معرض تبوك

<div>
 <strong>
  Purpose &amp; Overall Relevance For The Organisation
  <br/>
  <br/>
 </strong>
 This diverse role will be responsible for a variety of tasks primarily managing the customer orders for a portfolio of nominated accounts or area.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ensure timely and accurate order entry and release of orders for processing.
  </li>
  <li>
   Review of order book to ensure customer requested delivery is achieved.
  </li>
  <li>
   To provide visibility to internal and external stakeholders on product information, stock availability, pricing, terms, routing, and any other specialty handling or services.
  </li>
  <li>
   Timely preparation of export documents and L/C negotiation
  </li>
  <li>
   Process, coordinate and investigate customer shipment claims or return requests following existing Company policies, procedures and programs.
  </li>
  <li>
   Provide assistance and support to internal partners including Sales, Marketing, Finance, Operations representatives relating to order processing.
  </li>
  <li>
   Support business on delivery of sales and financial targets and objectives
  </li>
  <li>
   Deliver the highest level of customer service and respond in a timely and efficient manner to all incoming inquiries and correspondence, both internal and external.
  </li>
  <li>
   Work towards both independent and team KPI&rsquo;s to improve business standards, service levels and financial results.
  </li>
  <li>
   Contribute to the development of business improvement opportunities wherever possible.
  </li>
  <li>
   Develop and review reports relating to order book KPI&rsquo;s and transactional activities of the team.
  </li>
  <li>
   To coordinate a cross-functional collaboration with internal stakeholders towards common goals set by the organization
  </li>
  <li>
   Manage adhoc projects and reports initiatives as required by the Line Manager.
  </li>
  <li>
   Ensure self-development plan alongside MYBEST initiatives as set by the business.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  KPI&rsquo;s
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Speed of execution.
  </li>
  <li>
   Customer Service Excellence.
  </li>
  <li>
   CS SLA &amp; Blueprints.
  </li>
  <li>
   Process enhancements &amp; efficiencies.
  </li>
  <li>
   Report enhancements.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Key Relationships
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Customers.
  </li>
  <li>
   Sales Team.
  </li>
  <li>
   SCM (Operations, Purchasing, OBF&hellip;).
  </li>
  <li>
   Finance Team.
  </li>
  <li>
   Marketing Team.
  </li>
  <li>
   External Stakeholders (Forwarders, Banks&hellip;).
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Knowledge, Skills And Abilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A strong customer service focus.
  </li>
  <li>
   Excellent knowledge of Supply Chain and/or Logistics.
  </li>
  <li>
   A high level of problem solving ability.
  </li>
  <li>
   Superior attention to detail and accuracy.
  </li>
  <li>
   Excellent communication skills and a proven ability to develop long lasting relationships.
  </li>
  <li>
   Experience in working under pressure to meet deadlines and conflicting priorities.
  </li>
  <li>
   Strong Microsoft Office skills are essential.
  </li>
  <li>
   Strong ERP/SAP knowledge an added advantage.
  </li>
  <li>
   Team player with high planning, organizing and reporting abilities.
  </li>
  <li>
   Local language or French an added advantage.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requisite Education And Experience / Minimum Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   University degree in Business and administration, Supply Chain or Logistics.
  </li>
  <li>
   Minimum 2-3 years of overall work experience in customer service, supply chain or Logistics.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Language skills:
 </strong>
 English mandatory local language an added-on advantage
 <br/>
 <br/>
 adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.
</div>


Senior Specialist Commercial Operations

<div>
 PURPOSE &amp; IMPACT ON ORGANIZATION You contribute to the store sales and adidas profit targets by:
 <br/>
 <br/>
 <ul>
  <li>
   Passionately inspiring and serving and selling to our consumers
  </li>
  <li>
   Diligently executing store operations
  </li>
  <li>
   Contributing to a culture of consumer centricity within the store
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Actively connect and engage with consumers entering the store
  </li>
  <li>
   Be aware of store KPI's (key performance indicators) and contribute to store sales
  </li>
  <li>
   Responsible for improving the consumer experience by executing the CONNECT-ENGAGE-INSPIRE service standards
  </li>
  <li>
   Be a Brand advocate, consistently exhibiting our 6 Values
  </li>
  <li>
   Use seasonal product and Brand knowledge effectively during consumer interactions
  </li>
  <li>
   Communicate product features and benefits, and unique selling points clearly to address consumer needs
  </li>
  <li>
   Connect our Consumers to relevant digital &amp; omnichannel tools to provide a seamless shopping experience
  </li>
  <li>
   Be aware of all omnichannel related sales tools
  </li>
  <li>
   Guide our Consumers through the digital touchpoints in the store
  </li>
  <li>
   Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store&rsquo;s entire product offer is represented on the sales floor
  </li>
  <li>
   Complete sales transactions quickly and accurately while adhering to cash protection procedures
  </li>
  <li>
   Uses selling expertise to maximize opportunities at the cash desk to create add-on sales and build customer loyalty
  </li>
  <li>
   Minimize loss in the stockroom and the sales floor
  </li>
  <li>
   Perform all store operations in a safe, effective, and efficient manner
  </li>
  <li>
   Comply with all operational policies and procedures
  </li>
  <li>
   Maintain an appealing, easy to shop environment, for Consumers by executing visual merchandising and house-keeping standards
  </li>
  <li>
   Know the store KPIs and how you personally contribute to them
  </li>
  <li>
   Plays a role in maximizing sales and minimizing loss
  </li>
  <li>
   Keeps an up-to-date awareness of our competitors
  </li>
  <li>
   Offers suggestions and ideas on how to improve operations and processes
  </li>
  <li>
   Collaborate productively and respectfully with team members
  </li>
  <li>
   Communicates a desire for ongoing learning, and welcomes all available opportunities to increase own and store performance
  </li>
  <li>
   Seek coaching and learning opportunities to continually improve performance
  </li>
  <li>
   Complete all applicable training programs and effectively apply the learning on the job
  </li>
  <li>
   Seek coaching and learning opportunities to continually improve performance
  </li>
  <li>
   Always work with a team-first mindset, fully respecting all colleagues and actively contributing to making adidas an inclusive and welcoming environment for all
   <br/>
   <br/>
  </li>
 </ul>
 AUTHORITIES
 <br/>
 <br/>
 <ul>
  <li>
   Not Applicable
   <br/>
   <br/>
  </li>
 </ul>
 KEY RELATIONSHIPS
 <br/>
 <br/>
 <ul>
  <li>
   Consumers
  </li>
  <li>
   Peers and Supervisor
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Knowledge, Capabilities And Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Retail Professional Competencies
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Preferably between 1-2 months working in a sports/fashion customer &amp; commercial focused retail environment.
  </li>
  <li>
   Basic numeracy, literacy, and verbal communication skills
   <br/>
   <br/>
  </li>
 </ul>
 adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.
</div>


Talent Pool - Sales Associate Alexandria, Egypt

Join adidas and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

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Talent Pool - Sales Associate Alexandria, Egypt