Qureos Mentor

ADNEC Group

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 🚀
 
 We&rsquo;re Hiring: Sales &amp; Operations Agent
 
 
 
 📍 Location: Abu Dhabi, UAE
 
 
 🏢 Company: Capital Holidays (Tourism 365 &ndash; ADNEC Group)
 
 
 📅 Type: Full-Time | Mid-Level Role
 
 
 Are you passionate about travel, sales, and delivering exceptional service?
 
 Capital Holidays
 
 is looking for a dedicated
 
 Sales &amp; Operations Agent
 
 to support our sales and operations teams in driving revenue, ensuring smooth processes, and delivering top-quality service to our clients and partners.
 
 
 🎯
 
 What You&rsquo;ll Do:
 
 
 
 &bull; Support sales/product teams and contact centers with bookings, amendments, cancellations, and refunds
 
 
 &bull; Coordinate with suppliers, trade partners, and internal stakeholders
 
 
 &bull; Deliver professional customer service via phone and email
 
 
 &bull; Monitor KPIs and dashboards to identify improvement areas
 
 
 &bull; Drive upselling and cross-selling opportunities across Tourism 365 brands
 
 
 &bull; Prepare sales and operational reports for management
 
 
 ✅
 
 What You Bring:
 
 
 
 &bull; Bachelor&rsquo;s degree in Business, Tourism, or related field
 
 
 &bull; Minimum 2 years&rsquo; experience in customer service or call center environment
 
 
 &bull; Exposure to B2C and B2B travel sales preferred
 
 
 &bull; Strong skills in customer service, account management, and operations
 
 
 &bull; Collaborative mindset, detail-oriented, and results-driven
 
 
 #CapitalHolidays #Tourism365 #ADNECGroup #SalesJobs #TravelAndTourism #CustomerService #CareerGrowth #HiringNow #AbuDhabiJobs #UAEJobs
 
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Sales & Operations Agent

<div>
 
 🚀
 
 We&rsquo;re Hiring: Team Leader &ndash; Corporate Travel
 
 
 
 📍 Location: Abu Dhabi, UAE
 
 
 🏢 Company: Capital Holidays &ndash; ADNEC Group
 
 
 📅 Type: Full-Time | Mid-Senior Role
 
 
 Are you an experienced travel operations professional with strong leadership skills?
 
 Capital Holidays &ndash; ADNEC Group
 
 is seeking a
 
 Team Leader &ndash; Corporate Travel
 
 to manage front-office operations, oversee corporate accounts, ensure compliance with financial and industry regulations, and drive team performance. This role will lead customer-facing operations while optimizing efficiency, revenue, and service excellence.
 
 
 🎯
 
 What You&rsquo;ll Do:
 
 
 
 &bull; Lead and supervise front-office staff, ensuring efficient resource allocation, shift planning, and smooth operations
 
 
 &bull; Oversee issuance of air tickets, hotel vouchers, and other travel services in compliance with industry standards
 
 
 &bull; Manage corporate travel operations while ensuring client KPIs and SLAs are achieved
 
 
 &bull; Act as the escalation point for customer issues, ensuring timely and professional resolution
 
 
 &bull; Provide technical guidance on GDS, online booking portals, and fare rules
 
 
 &bull; Drive sales reporting, collections, and ensure financial compliance
 
 
 &bull; Monitor team adherence to SOPs, IATA, and BSP regulations
 
 
 &bull; Train, coach, and develop staff to maintain high levels of performance and productivity
 
 
 &bull; Support business growth through upselling, cross-selling, and process improvements
 
 
 &bull; Introduce innovation and automation to enhance efficiency and customer experience
 
 
 ✅
 
 What You Bring:
 
 
 
 &bull; University degree or diploma in Tourism, Travel, Hospitality, or related field
 
 
 &bull; IATA / Airline / GDS certification required
 
 
 &bull; 3&ndash;5 years of experience in the travel or tourism sector, including 1&ndash;2 years in a supervisory or team leader role
 
 
 &bull; Strong knowledge of GDS, IATA rules, BSP requirements, and booking systems
 
 
 &bull; Proven experience in managing teams, resolving operational challenges, and ensuring compliance
 
 
 &bull; Excellent communication, leadership, and customer service skills
 
 
 &bull; Ability to multitask, manage conflicts, and drive customer satisfaction
 
 
 &bull; Flexible to work evenings, weekends, or extended hours when required
 
 
 
 
 
 #CapitalHolidays #ADNECGroup #TeamLeader #CorporateTravel #TravelJobs #TourismCareers #LeadershipOpportunity #AbuDhabiJobs #UAEJobs #HiringNow
 
</div>

Team Leader – Corporate Travel

<div>
 
 🚀
 
 We&rsquo;re Hiring: Leisure Travel Supervisor
 
 
 
 📍 Location: Abu Dhabi, UAE
 
 
 🏢 Company: Capital Holidays &ndash; ADNEC Group
 
 
 📅 Type: Full-Time | Mid-Senior Role
 
 
 Are you an experienced travel professional with a passion for delivering exceptional leisure experiences? We are looking for a
 
 Leisure Travel Supervisor
 
 to lead our leisure travel department, ensuring high-quality service, efficient sales, and seamless execution of travel packages. In this role, you will supervise a team, manage client relationships, and oversee operations to meet both customer satisfaction and business goals.
 
 
 🎯
 
 What You&rsquo;ll Do:
 
 
 
 &bull; Supervise and lead leisure travel consultants with daily guidance, coaching, and training
 
 
 &bull; Design, sell, and customize leisure travel packages tailored to client needs
 
 
 &bull; Build and maintain strong client relationships to drive loyalty and repeat business
 
 
 &bull; Oversee daily workflow including bookings, payments, and customer inquiries
 
 
 &bull; Ensure all services meet company quality standards and deadlines
 
 
 &bull; Promote leisure packages and upsell additional services to drive revenue
 
 
 &bull; Monitor sales performance, analyze trends, and identify growth opportunities
 
 
 &bull; Collaborate with Back Office, Finance, and Marketing teams to ensure smooth operations
 
 
 &bull; Handle escalated issues or complaints efficiently and professionally
 
 
 &bull; Monitor team compliance with SOPs and company policies
 
 
 &bull; Stay updated on industry trends, destinations, and innovations
 
 
 ✅
 
 What You Bring:
 
 
 
 &bull; Bachelor&rsquo;s degree in Business, Tourism Management, Hospitality, Marketing, or related field
 
 
 &bull; 3&ndash;5 years of experience in leisure travel, including designing and selling packages
 
 
 &bull; Strong knowledge of IATA rules and regulations
 
 
 &bull; Technical proficiency in travel systems and booking platforms
 
 
 &bull; Excellent problem-solving, communication, and interpersonal skills
 
 
 &bull; Strong organizational and time management abilities
 
 
 &bull; Proven leadership skills with a focus on coaching and team development
 
 
 &bull; Flexible to work extended hours, weekends, or holidays during peak seasons
 
 
 
 
 
 #CapitalHolidays #ADNECGroup #TravelJobs #HiringNow #AbuDhabiJobs #UAEJobs #TourismCareers #LeadershipOpportunity
 
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Leisure Travel Supervisor

Join ADNEC Group and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

ADNEC Group

ABOUT_COMPANY

Sales & Operations Agent

Team Leader – Corporate Travel

Leisure Travel Supervisor