Qureos Mentor

Adtalem Global Education

<div>Company Description
About Adtalem Global Education 
 
Adtalem Global Education is a national leader in post-secondary education and leading provider of professional talent to the healthcare industry. Adtalem educates and empowers students with the knowledge and skills to become leaders in their communities and make a lasting impact on public health, well-being and beyond. Through equitable access to education, environments that nurture student success, and a focus on expanding and diversifying the talent pipeline in healthcare, Adtalem is building a brighter future for communities and the world. 
 
Adtalem is the parent organization of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University. 
 
We operate on a hybrid schedule with four in-office days per week (Monday&ndash;Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment. 
 
Visit Adtalem.com for more information, and follow on Twitter and LinkedIn.
Job Description
Opportunity at a Glance
Working under the direction of the Practice Leader, the Senior Colleague Relations Consultant is responsible for responding to colleague relations issues within established service level agreements. The incumbent is a consultant on employment law, performance management and good management practice and regularly counsels managers who need advice on dealing with issues in these areas. Effectively balances advocacy for the organization and individual colleagues. This position provides input into colleague relations policies, the Colleague Handbook and processes designed to effectively deal with colleague relations issues. 
 
Responsibilities<ul><li>
Provides interpretation and advice to managers on employment law, organization policy interpretation and overall colleague relations issues.</li><li>
Manages a significant case load, driving inquiries to resolution in a timely fashion; handles more serious inquiries with a sense of urgency.</li><li>
Conducts thorough investigations related to claims of harassment or discrimination and makes recommendations for resolution. Provides consulting around routine performance management issues. Helps managers differentiate between performance and behavioral issues.</li><li>
Provides counsel on how to provide constructive feedback, write effective disciplinary actions, and provide clearly written objectives and performance evaluations.</li><li>
Refers managers to appropriate training classes and consulting available on a wide range of management, leadership and teambuilding interventions through the Adtalem Global Education Leadership Center.</li><li>
Proactively keeps the assigned strategic HR consultant current on the progress of investigations and is included in discussions with local management on the resolution of colleague relations issues.</li><li>
Provides excellent customer service through effective resolution of issues within SLAs.</li><li>
Ensures appropriate case details are documented in the case management system.</li><li>
Effectively facilitates training for managers.</li><li>
Handles issues with diplomacy and tact. Demonstrates patience, care for the individuals involved, and creative problem solving.</li><li>
Effectively deescalates issues. Mediates the resolution of colleague complaints.</li><li>
Reviews termination requests and provides HR consulting partners and management with appropriate action plan. Escalates more complex or high risk complaints to the Practice Leader and/or in-house legal counsel.</li><li>
Provides expert level advice on EEO, FMLA, ADA, sexual harassment and hostile work environment related issues, both from a legal and organization-wide policy/practice standpoint. Educates managers regarding the spirit and intent of laws, regulations and company policy. Conducts investigations, reports on potential problem areas and recommends appropriate action.</li><li>
Represents Adtalem Global Education in EEOC hearings and lawsuits.</li><li>
Monitors and responds to employee complaints received through Ethics Point or other formal channels. Communicates/escalates issues to appropriate individuals and assures appropriate resolution.</li><li>
Remains current in applicable state, federal, and in some cases, Caribbean employment law.</li><li>
Participates in policy, process, training and communications-related CRC activities.</li><li>
Completes other duties as assigned.</li><li>
Performs other duties as assigned</li><li>
Complies with all policies and standards</li></ul>
Qualifications<ul><li>
Bachelor's Degree Required.</li><li>
Deep employee relations experience or employment law coursework preferred.</li><li>
8 years of experience in employee relations with extensive exposure to a wide range of employee relations issues required.</li><li>
In-depth experience with claims and disputes such as EEO, FMLA and ADA including participation in depositions, EEO hearings required.</li><li>
Excellent communications, training, interpersonal skills and influencing skills.</li><li>
Strong facilitation, mediation, problem solving and conflict resolution skills.</li><li>
Demonstrated track record of independently completing complex investigations.</li><li>
Good business acumen and writing skills.</li><li>
Skill in analyzing human resource and management problems and developing effective solutions.</li><li>
SPHR certification Preferred</li></ul>
Additional Information
In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $80336.75 and $140851.54. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits. 

 
Adtalem offers a robust suite of benefits including:<ul><li>
Health, dental, vision, life and disability insurance</li><li>
401k Retirement Program + 6% employer match</li><li>
Participation in Adtalem&rsquo;s Flexible Time Off (FTO) Policy</li><li>
12 Paid Holidays 

 
For more information related to our benefits please visit: https://careers.adtalem.com/benefits. 

 
You are also eligible to participate in an annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.</li></ul> 
Equal Opportunity &ndash; Minority / Female / Disability / V / Gender Identity / Sexual Orientation</div>

Senior Manager, Employee Relations

<div>Company Description
Adtalem Global Education is a national leader in post-secondary education and leading provider of professional talent to the healthcare industry. Adtalem educates and empowers students with the knowledge and skills to become leaders in their communities and make a lasting impact on public health, well-being and beyond. Through equitable access to education, environments that nurture student success, and a focus on expanding and diversifying the talent pipeline in healthcare, Adtalem is building a brighter future for communities and the world. 
 
Adtalem is the parent organization of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University. 
 
We operate on a hybrid schedule with four in-office days per week (Monday&ndash;Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment. 
 
Visit Adtalem.com for more information, and follow us on LinkedIn and Instagram. 
Job Description
The Human Resources Director leads and manages the people management related agenda for the institution/business. He/she will be a key contributor on both a strategic and operational level, serving as the business partner to the business team. He/she will collaborate with Home Office HR Centers of Excellence to execute on a wide range of HR initiatives. The Director will lead major change initiatives, coordinating support from critical HR Shared Services or COEs. S/he is a seasoned people-manager who is committed to the development of high potential talent within the institution and capable of helping the business accelerate and drive growth. The incumbent is a skilled and transparent communicator, collaborator, and team player. Excellent problem-solving, interpersonal and influencing skills are essential for success.<ul><li>
Develops a variety of HR strategies that are practical, measurable, and tightly linked to the organizational goals.</li><li>
Serves as a partner to senior institutional/business leadership, identifying and executing a variety of organizational effectiveness interventions (i.e. performance management, organization design, learning initiatives, teambuilding, 360 assessments, executive coaching) to maximize performance within the institution.</li><li>
Develops and executes plans to meet workforce needs, both in terms of quantity and mix of skills.</li><li>
Utilizes a variety of HR metrics to assess the state of the workforce and the effectiveness of management practices; develops recommendations to address emerging issues.</li><li>
Evaluates engagement survey results, consults with the management team and recommends strategies for addressing vulnerable populations.</li><li>
Partners with the Adtalem Global Education Centers of Excellence (talent management, talent acquisition, colleague relations and total rewards) to ensure the requirements of the institution are reflected in program design. In partnership with the COEs, executes major enterprise processes on behalf of the business.</li><li>
Drives the semi-annual performance management and total compensation process. Ensures performance evaluation results are calibrated and reflective of the institution&rsquo;s performance.</li><li>
Is personally invested in the development and retention of high-performing, high-potential colleagues within the business/institution. Regularly meets with key talent, helps to create development plans and ensures the executive leadership of the business keeps the development and retention of talent high on the agenda.</li><li>
Serves as a trusted advisor to the institution&rsquo;s senior leadership on all HR-related matters.</li><li>
Manages the performance and development of the institution&rsquo;s HR Business Partners (if applicable).</li><li>
Completes other duties as assigned.</li><li>
Complies with all policies and standards.</li></ul> 
Qualifications<ul><li>
Bachelors degree required and Master degree preferred.</li><li>
Ten (10) years of broad-based HR experience required with exposure to multiple functional areas within HR.</li><li>
Preferred experience in consulting, HR operations and supporting sales organizations.</li><li>
Demonstrated ability to work effectively in a complex, matrix organization.</li><li>
Gets results; uses metrics effectively to evaluate people-related programs and drive improvement</li><li>
Possesses the influencing skills required to build commitment and persuade others to take appropriate action.</li><li>
Builds trust and effective working relationships easily across a broad range of people and organizations.</li><li>
Strong facilitation and training skills.</li><li>
Excellent problem-solving skills and the ability to develop win/win solutions.</li><li>
Demonstrated mastery of employment law through professional certification (such as SPHR) or experience/training on the job.</li><li>
Has a track record of confronting difficult HR issues and developing specific action plans to address them.</li></ul>
Additional Information
In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $100,171.61 and $181,034.70. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits. 

 
Adtalem offers a robust suite of benefits including:<ul><li> 
Health, dental, vision, life and disability insurance</li><li>
401k Retirement Program + 6% employer match</li><li>
Participation in Adtalem&rsquo;s Flexible Time Off (FTO) Policy</li><li>
12 Paid Holidays 

 
For more information related to our benefits please visit: https://careers.adtalem.com/benefits. 

 
You are also eligible to participate in an annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.</li></ul> 
Equal Opportunity &ndash; Minority / Female / Disability / V / Gender Identity / Sexual Orientation</div>

Director- Human Resources

Join Adtalem Global Education and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Adtalem Global Education

ABOUT_COMPANY

Senior Manager, Employee Relations

Director- Human Resources