Qureos Mentor

Advait Techserve India Pvt Ltd

Role Overview We are seeking a detail-oriented Business Operations Analyst to join our team and work directly with senior leadership to map, document, and optimize business workflows for our new service marketplace.This role is foundational&mdash;your work will establish the operational playbooks and process frameworks that will enable us to scale invoice management, HR compliance, IT/admin, and future service offerings. You will collaborate closely with leadership in weekly (or twice-weekly) working sessions to break down complex services into step-by-step processes, clear responsibilities, and measurable outputs. Your deliverables will guide resource hiring, automation, and client onboarding.Key Responsibilities &#9679; Process Mapping &amp; Documentation &middot; Develop end-to-end workflows for services such as invoice management, HR compliance, and IT administration.&middot; Use tools like Visio, or Miro to create visual process maps, swimlanes, and SOPs.&middot; Define &ldquo;who does what&rdquo; clearly: internal roles vs. client responsibilities.&#9679; Operational Analysis&middot; Analyze existing practices and propose structured workflows that can be scaled.&middot; Identify bottlenecks, redundancies, and opportunities for automation.&middot; Translate abstract ideas from leadership into actionable, standardized processes.&#9679; Collaboration &amp; Workshops&middot; Participate in weekly/twice-weekly 30-minute working sessions with leadership.&middot; Ask probing questions to uncover hidden dependencies and requirements.&middot; Consolidate meeting outcomes into structured process documents.&#9679; Knowledge Transfer &amp; Playbook Creation&middot; Prepare standard operating procedures (SOPs) and process guides for future execution teams.&middot; Create detailed documentation that serves as the foundation for hiring, training, and scaling resources. &#9679; Strategic Input&middot; &#9675; Provide insights on industry best practices for back-office operations.&middot; &#9675; Support leadership in building an operational model that is efficient, scalable, and client-ready.Required Skills &amp; Qualifications 3&#9679; Education: Bachelor&rsquo;s degree in Business, Operations, Finance, or related field (MBApreferred but not required).&#9679; Experience: 4-6 years as a Business Analyst, Process Analyst, or Operations Analystin IT services, consulting, or back-office operations.Core Skills:&middot; Strong process mapping &amp; workflow design.&middot; Ability to create detailed SOPs and documentation.&middot; Exceptional attention to detail.&middot; Analytical thinking and structured problem-solving.&middot; Excellent written and verbal communication skills.Job Types: Full-time, PermanentPay: &#8377;196,892.91 - &#8377;1,185,991.17 per yearWork Location: In person

Business Process Analyst

Join Advait Techserve India Pvt Ltd and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Advait Techserve India Pvt Ltd

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Business Process Analyst