Qureos Mentor

Advantage Behavioral Health Network

<div><div><div><div>The Behavioral Health Transport Specialist (BHTS) plays a critical role in supporting client care and operational efficiency by providing safe, reliable, and professional transportation services within behavioral health and substance use treatment settings. This position is responsible for transporting clients to and from treatment programming, medical appointments, admissions, discharges, sober living residences, and other approved destinations while maintaining a supportive and trauma-informed approach to client interaction. 
Responsibilities
The BHTS serves as an important point of contact throughout the treatment process and works closely with Operations, Admissions, Clinical, Medical, and Housing teams to ensure timely coordination and continuity of care. This role requires strong communication, situational awareness, professionalism, and the ability to remain calm in high-pressure environments. The Behavioral Health Transport Specialist also assists with transportation logistics, vehicle safety, documentation, and client engagement to help create a safe and positive treatment experience.<ul><li>
Safely transport clients to and from appointments, activities, and designated locations in compliance with company policies, safely procedures, and confidentiality standards.</li><li>
Maintain professional, supportive, and trauma-informed interactions with clients during all transports.</li><li>
Coordinate transportation logistics and communicate with Admissions, Clinical, Medical, and Operations teams throughout the day.</li><li>
Provide timely updates regarding transport status, delays, ETAs, and completion of scheduled trips.</li><li>
Assist with client engagement and de-escalation when necessary to maintain client safety and comfort.</li><li>
Conduct routine vehicle inspections and immediately report maintenance or safety concerns.</li><li>
Maintain accurate transport logs, mileage records, and incident documentation as required.</li><li>
Ensure compliance with all company policies, safety procedures, HIPAA regulations, and state requirements.</li><li>
Maintain cleanliness, organization, and readiness of assigned vehicles.</li><li>
Assist with Lyft/Uber coordination and alternative transportation arrangements when directed.</li><li>
Support operational coverage and assist leadership with transportation-related needs as necessary.</li><li>
Strong communication and organizational skills.</li><li>
Ability to remain calm and professional in high-stress situations.</li><li>
Basic understanding of confidentiality and HIPAA compliance standards.</li><li>
Demonstrated a history of safe driving and compliance with all traffic regulations.</li><li>
Maintains a satisfactory motor vehicle record in accordance with company standards.</li><li>
Support operational and clinical team as needed.</li><li>
All other duties as assigned.</li></ul> 
Skills:<ul><li>
The Behavioral Health Transport Specialist utilizes strong communication and interpersonal skills daily to support clients in a professional and compassionate manner throughout the transportation process.</li><li>
Time management and organizational skills are essential for coordinating multiple transports, adapting to schedule changes, and ensuring punctuality.</li><li>
Situational awareness and de-escalation abilities help maintain client safety and manage high-stress situations effectively.</li><li>
Knowledge of trauma-informed care, confidentiality standards, and transportation safety procedures ensures a supportive and compliant client experience.</li><li>
Additionally, the ability to work independently while maintaining consistent communication with leadership contributes to the overall efficiency and success of transportation operations.</li></ul> 
Required Education:<ul><li>
High school diploma or GED required.</li></ul> 
Required Experience:<ul><li>
Experience in behavioral health, mental health, substance use treatment, transportation, or healthcare settings.</li><li>
Experience with client engagement and de-escalation techniques.</li><li>
Experience in behavioral health, mental health, substance use treatment, transportation, or healthcare settings.</li></ul> 
Required licenses/certifications:<ul><li>
Valid driver&rsquo;s license with an excellent driving record.</li><li>
Ability to pass background check and motor vehicle check.</li><li>
CPR/First Aid certification or willingness to obtain certification.</li><li>
Trained in the administration of Narcan</li></ul> 
Preferred Qualifications:<ul><li>
CPR/First Aid certification or willingness to obtain certification.</li><li>
Familiarity with GPS/navigation systems and transportation scheduling tools.</li></ul></div></div></div> 

Wednesday-Sunday 9:30am-6:00pm</div>

Behavioral Health Transport Specialist

<div>Job Summary
The Staff Nurse is responsible for overseeing the persons served medication self-administration, medication refills, infection control, and lab coordination. This role ensures the safe and accurate person served self-administration of medications, the maintenance of clinical health records, and the coordination of medical care for all residents. The Staff Nurse bridges the gap between psychiatric care and physical health, ensuring that the facility remains in compliance with state regulations and standards for medication management and infection control. 
Essential Duties and Responsibilities<ul><li>
Medication Management and Safety<ul><li>
Oversee the entire medicationself-administrationprocess, ensuring zero-error tolerance and strict adherence to physician orders.</li><li>
Conduct regular audits of the Medication Administration Records (MAR) and Narcotic counts to ensure regulatory compliance.</li><li>
Serve as the primary point of contact for the consulting pharmacist and local pharmacies to manage deliveries, refills, and medication destruction.</li></ul></li><li>
Resident Health and Coordination of Care<ul><li>
Perform initial health screenings and ongoing nursing assessments for residents,identifyingany acute or chronic medical issues.</li><li>
Coordinate with the Medical Director (Psychiatrist) to implement changes in psychiatric medication andmonitormetabolic or side-effect concerns.</li><li>
Facilitate communication with external Primary Care Physicians (PCPs), dentists, and specialists to ensure residents' physical health needs are addressed.</li></ul></li><li>
Regulatory Compliance and Quality Improvement<ul><li>
Ensure themedicaldepartment is &quot;survey-ready&quot; for state licensing audits andnationalaccreditation bodies (The Joint Commission).</li><li>
Develop and implement infection control policies, TB testing protocols for staff/residents, and emergency medical response procedures.</li><li>
Participate in Quality Improvement (QI) committee meetings, reporting on medication errors, health trends, and immunization compliance.</li></ul></li></ul> 
Qualifications<ul><li>
Education and Licensure<ul><li>
Licensure:Must hold a valid, unrestricted license as aRegistered Nurse (RN)orLicensed Practical Nurse (LPN)in thestate of practice.</li><li>
Education:Graduate of an accredited School of Nursing.</li></ul></li><li>
Experience<ul><li>
Clinical Experience: Minimum of three (3) years of nursing experience, preferably in a behavioral health or residential setting.</li><li>
Knowledge: Demonstrated understanding of psychotropic medications and state medication administration regulations.</li></ul></li><li>
Knowledge and Skills<ul><li>
Proficiencyin using Electronic Medical Records (EHR) and Electronic Medication Administration Records (eMAR).</li><li>
Strong organizational skills with the ability to manage medicallogisticsfor a large resident population.</li><li>
Excellent communication skills for collaborating with a multidisciplinary treatment team.</li></ul></li><li>
Physical Requirements<ul><li>
Ability to work in a 24/7 residential environment.</li><li>
Ability to stand or walk for extended periods during facility rounds.</li><li>
Ability toassistin the event ofa medical emergency.</li></ul></li></ul></div>

Staff Nurse

<div><div>Job Summary
The Primary Therapist is the primary clinical lead for an assigned caseload of residents within the facility. The Primary Therapist is responsible for the creation, implementation, and regular review of Individualized Treatment Plans (ITPs). This role involves providing high-intensity therapeutic interventions, conducting comprehensive biopsychosocial assessments, and ensuring that all clinical services meet the &quot;Medical Necessity&quot; standards for residential care. The Primary Therapists work as part of a multidisciplinary team to move residents toward successful community reintegration.
Essential Duties and Responsibilities
1. Clinical Assessment and Treatment Planning<ul><li>
Conduct comprehensive biopsychosocial assessments for new residents within the state-mandated time frames.</li><li>
Develop, write, and update Individualized Treatment Plans (ITPs) as required by the state regulatory bodies, ensuring goals are SMART (Specific, Measurable, Achievable, Relevant, Time-bound) and reflect the resident&rsquo;s voice.</li><li>
Interpret clinical data to identify trends in resident behavior and adjust treatment strategies accordingly.</li></ul>
2. Therapeutic Interventions<ul><li>
Provide individual, group, and family therapy sessions utilizing evidence-based modalities such as Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), or Trauma-Informed Care (TIC).</li><li>
Facilitate specialized clinical groups focused on symptom management, emotional regulation, and recovery skills.</li><li>
Provide clinical &quot;real-time&quot; intervention and de-escalation for residents experiencing acute psychological distress.</li></ul>
3. Documentation and Regulatory Compliance<ul><li>
Maintain precise and timely clinical documentation in the Electronic Health Record (EHR) according to state regulations and national accreditation bodies(The Joint Commission).</li><li>
Prepare comprehensive discharge summaries and transition plans in collaboration with the Case Manager.</li><li>
Ensure all documentation supports the &quot;Medical Necessity&quot; of the residential level of care for insurance utilization reviews (UR).</li></ul>
4. Multidisciplinary Collaboration</div><div><ul><li>
Participate in weekly Treatment Team meetings to provide clinical updates.</li><li>
Provide clinical consultation to Behavioral Health Technicians (BHTs) to ensure the therapeutic milieu is consistent with residents&rsquo; treatment goals.</li><li>
Coordinate with external providers to ensure a seamless continuum of care.</li></ul>
Qualifications
Education and Experience<ul><li>
Minimum Requirement: Master&rsquo;s degree from an accredited college or university in a human services field (Social Work, Psychology, Counseling, or related).</li><li>
Experience: Minimum of two (2) years of post-graduate clinical experience in a mental health setting. Residential experience is preferred.</li><li>
Licensure: Preferred to be a Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), or Licensed Marriage and Family Therapist (LMFT) in the state of practice. Associate licensed Master's-level candidates considered with residential experience and eligibility to obtain clinical licensure within one year of hire.</li></ul></div></div>

RB Primary Therapist

<div>General Description
Responsible for monitoring the safety, security, sobriety and transportation of Victory Bay&rsquo;s clients, who are in various levels of treatment for mental health. 
Tasks &amp; Responsibilities<ul><li>
Essential Duties<ul><li>
Monitor and direct the daily schedule of clients, including performing tasks and staying on schedule to attend all treatment and activities. Organization and punctuality are key.</li><li>
Transport clients to treatment facility, and back to residence in Victory Bay transport vehicle. Comply with driving guidelines and approved routes.</li><li>
Work alongside clinical staff to aid in implementation of treatment plan goals</li><li>
Assist in implementation of specific behavioral interventions such as coping skills, emotional regulation, and tailored behavioral modification techniques</li><li>
Foster a compassionate yet accountable environment that meets the needs of clients</li><li>
Monitor clients and record observations in shift notes, reporting back on each client&rsquo;s progress and concerns</li><li>
Anticipate and respond to client needs, including crisis intervention and de-escalation</li><li>
Monitor the condition and behavior of all clients for intoxication/drug use.</li><li>
Administer Urine Analysis and breathalyzer on scheduled days of the week</li><li>
Promptly relieving previous shift and conferring with them regarding all issues and concerns.</li><li>
Conduct searches of clients at intake and assist in completing intake paperwork.</li><li>
Maintain and control company keys.</li><li>
Monitor clients and direct into group sessions or appointments when needed</li><li>
Make concerted effort to build relationships with each client, and model healthy communication as part of mental health treatment</li><li>
Manage and defuse conflict between clients impartially and respectfully. Effectively remind clients of rules and consequences of breach.</li><li>
Maintain a collegial but professional demeanor, reflective of healthy mental health, and appropriate boundaries with each client.</li><li>
Adhering to scheduled client transport and arriving to the facility in a timely manner.</li><li>
Report to and communicate with Direct Supervisor.</li></ul></li><li>
Additional Duties<ul><li>
Assists and covers other staff when necessary to maintain high productivity and efficiency in the department.</li><li>
As the company continues to grow, additional responsibilities that are essential for the department to be successful will be assigned accordingly.</li></ul></li><li>
Interpersonal Relations<ul><li>
Create Meaningful Connections: Demonstrates ability to function effectively as a part of team. Uses outstanding oral and written communication with employees at all levels of the business for support and sharing of information.</li><li>
Take Accountability: Take constructive feedback and prevent discourse among our peers.</li><li>
Live in the Solution: Critically thinking should be the solution when problems arise. Having the ability to accepts constructive criticism well in an open and non-defensive manner.</li><li>
Be Professional: Wear business casual attire (please see dress code policy).</li></ul></li></ul> 
Competencies<ul><li>
Adaptability</li><li>
Customer Service</li><li>
Decision Making</li><li>
Dependability</li><li>
Ethics</li><li>
Interpersonal Skills</li><li>
Job Knowledge</li><li>
Conflict Management</li><li>
Organization Skills</li><li>
Productivity</li><li>
Self-Development</li><li>
Teamwork</li></ul> 
Core Functions:<ul><li>
Transportation</li><li>
Crisis Intervention</li><li>
Behavioral Management</li><li>
UDS Screening</li><li>
Relationship Building</li></ul> 
Performance Standards &amp; Measurement<ul><li>
Compliance with essential and incidental duties; compliance with company policies and procedures.</li><li>
Compliance with state and federal laws and regulations applicable to the business.</li></ul> 
Equipment, Tools &amp; Machines<ul><li>
Use of computer, telephone, and other office equipment such as a printer and fax.</li><li>
Use of company network and email domain.</li></ul> 
Working Conditions<ul><li>
Air conditioned and well-illuminated office environment and outdoor environment.</li><li>
May have several responsibilities at once. Interaction with others is constant and can be interruptive.</li><li>
Work may be stressful at times due to high level workflow.</li><li>
Availability to work flexible hours including weekends, holidays, and evenings as is required to comply with the purpose of the job and accommodate client needs.</li><li>
Participates in educational training, orientations, or compliance programs as needed to maintain competency.</li><li>
If you must leave your employment with our company, we request employees to give us at least 14 days resignation notice in writing.</li></ul> 
Demands<ul><li>
Enthusiastic self-starter operating with sustained energy and showing great initiative.</li><li>
Comfort working with a diverse base of support, including members, employers, providers, colleagues, community leaders, volunteers, non-profit organizations, vendors, etc.</li><li>
Excellent interpersonal and communication skills, including ability to read, write, spell in English legibly and without excessive grammatical or communication errors.</li><li>
Talk and hear both by person and by telephone; ability to speak clearly and effectively using proper grammar before patients, employees, and business partners, among others.</li><li>
Excellent organizational skills.</li><li>
Accepts constructive criticism well in an open and non-defensive manner.</li><li>
Ability to manage conflicting priorities. Ability to maintain a positive work ethic and a congenial attitude in the face of a high-pressure environment.</li><li>
Ability to function independently and with flexibility.</li><li>
Ability to work under pressure, handle multiple tasks and interruptions.</li><li>
Occasional lifting of moderately heavy office supplies; ability to lift supplies for community events, trade shows, conferences, and other marketing opportunities applicable to the organization; ability to lift, push or pull up to 50lbs.</li><li>
Ability to sit, stand, or walk for extended periods of time.</li><li>
Must have strong computer skills to meet Microsoft Office and Electronic Health Record software requirements.</li></ul> 
Qualifications
Education:<ul><li>
High school diploma or equivalent with specialized mental health training or experience.</li><li>
Bachelor&rsquo;s degree in Mental Health area preferred.</li></ul>
Experience:<ul><li>
2-4 years' experience working in a Mental Health Treatment Facility.</li></ul>
Licenses and Certifications:<ul><li>
BHT certification highly desirable</li><li>
Current CPR certification highly desirable</li><li>
Narcan training highly desirable</li><li>
Valid driver license</li></ul></div>

Behavioral Health Technician

Join Advantage Behavioral Health Network and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Advantage Behavioral Health Network

About Company

Behavioral Health Transport Specialist

Staff Nurse

RB Primary Therapist

Behavioral Health Technician